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Best Western Hotel Plaza Matamoros

Hotels.com$78*
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Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
$88*
$78*
$88*
$78*
$88*
$78*
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Best Western Hotel Plaza Matamoros
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125 Reviews from our TripAdvisor Community

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Showing 108: English reviews
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Reviewed 4 days ago NEW

I went to visa stamping for my H1B. The way they treat me is really good. I recommend to go with Salavor. He is really nice gentleman. Free wifi and printer facility to print documents.They will drop us near consulate

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Helpful?
Thank krishnakanth y
Reviewed 1 week ago

It was an awesome experience with Mr. Salvador and the whole staff at the hotel. This was a 2-day family vacation for the first time in Matamoros. The free breakfast was okay except for those who don't like Mexican foods.

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Helpful?
Thank adekunle o
hotel p, Front Office Manager at Best Western Hotel Plaza Matamoros, responded to this review

Hi Mr Adekunle Thank you for your comments It was a pleasure having you as our guest We hope see you soon again Best regards Julio Hernandez 01 868 816 1696

Reviewed 3 weeks ago

This hotel is great in everything: cleanliness, service, good staff, comfortable beds, large spacing. The only thing that you get for breakfast is either fruit and coffee, or toast and coffee included. Everything else you have to pay (ham, eggs, chorizo, etc.) If you go for lunch or dinner, you get buffet.

Review collected in partnership with Best Western
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Helpful?
Thank 488octaviog
hotel p, Gerente at Best Western Hotel Plaza Matamoros, responded to this review

Thank you for your comments, we will try to improve our service at restaurant, we hope see you soon again best regards Julio Hernandez 01 868 816 1696 reservaciones@bwplazamatamoros.com

Melbourne, Australia
Reviewed February 28, 2017

Visited Matamoros for a couple of days to get my E-3 visa processed. The hotel location was very convenient, a stone's throw away from the markets. These markets presented excellent shopping opportunities. There were plenty of local eateries serving some delicious food. The hotel room was spacious. The hotel staff was very friendly. The manager Mr. Salvador was warm, gracious...

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1Thank Harry P
Reviewed February 13, 2017

Stayed at this hotel while on a visit to the city for Visa stamping and had quite a good experience at this hotel.A nice hotel in a small,clean city where people are polite and friendly. Hotel staff were quite courteous,accomodating and willing to help out or offer advice any way they can. Found it a little challenging with found, since...

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Helpful?
Thank Shan S
Burlington, Canada
Reviewed February 7, 2017

I liked the hotel overall except that the water was only a trickle. The staff was friendly and the room was very clean. Oddly, the mattress was both hard and soft at the same time. With the peso so low, it was a good value in US dollars.

Review collected in partnership with Best Western
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Thank Bill P
Reviewed January 18, 2017

The hotel is clean and the breakfast was good ,etc but definetely NOT for a handicapped person since they have NOTHING available not even the simplest necesity a disabled person would need throughout the hotel. So if you have a disablility don't stay there. I did and regreted it so much we left as soon as we could and stayed...

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Helpful?
Thank Yvonne D
hotel p, Gerente at Best Western Hotel Plaza Matamoros, responded to this review

Good day, thank you for your opinion, we are sorry that we did not meet your expectations, I commented that we are already working on the preparation of areas for our guests with different capacities. We look forward to the opportunity to serve you again, and make your stay pleasant.

Reviewed January 9, 2017

This is my second time stayed in Best Western Hotel in Matamoros. The hotel has a great renovation and upgrade. The room are very clean and comfortable. The wifi internet is fast and stable. The staff is very friendly and helpful. Mr. Salvador is a very reliable friend that you can trust especially for Visa Stamping Service. He and his...

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Helpful?
Thank liu z
hotel p, Gerente at Best Western Hotel Plaza Matamoros, responded to this review

Good day, thank you for your opinion, for us it is a pleasure to serve you and make your stay a pleasant one. We hope to see you soon, Thank you for your visit!

Katy, Texas
Reviewed January 1, 2017

We were at Matamoros for visa stamping (with family). This place is very near the U.S border, making it a quick round trip for consulate. Its GM, Mr. Salvador himself ensures your stay is comfortable and economical at the same time. I liked food (especially breakfast and lunch). The entire hotel team will try to make your stay comfortable in...

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Helpful?
Thank Vishy456
hotel p, Gerente at Best Western Hotel Plaza Matamoros, responded to this review

Good day, thank you for your opinion, it is a pleasure to have met your expectations, which is why we work day by day. Thanks for your visit!

Houston, Texas
Reviewed October 25, 2016

good location, good food and Mr. Salvador is very knowledgeable about the visa stamping process. He and his assistant will pick you up and drop you off at appointment locations. The process helped me to focus on the preparation of visa process and did not have to worry about logistics.

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1Thank xrt409
hotel p, Gerente at Best Western Hotel Plaza Matamoros, responded to this review

Good day, Thank you for your feedback, we work hard to make your stay pleasant and provide the best service. ¡Thanks for your visit!

Questions? Get answers from hotel staff and past guests. Ask a question

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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge

Additional Information about Best Western Hotel Plaza Matamoros

Address: 9th And Bravo St. #1421, Matamoros 87300, Mexico (Formerly BEST WESTERN Hotel Plaza Matamoros)
Location: Mexico > Northern Mexico > Tamaulipas > Matamoros
Price Range: $52 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Plaza Matamoros 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Matamoros
Matamoros Best Western
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Hotel Plaza Matamoros staff and other travelers.
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Questions? Get answers from Best Western Hotel Plaza Matamoros staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Close to shops. Help with transport for visa processing”
hpatankar, Feb 28, 2017 | Read review
“Clean rooms, nice views , nearer to the town center and marketplace. definitely good to visit.”
575shans, Feb 13, 2017 | Read review
“Higher floors have bettwe reception for US cellular phones.”
Krishna_Houston, Sep 23, 2016 | Read review
“Room No 407 is good and spacious but shower may be little slow. This room has got good wifi network.”
padmapooshanamc, Sep 7, 2016 | Read review
“Follow Salvador advice”
190venkateshv, Jun 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Hotels.com
$78* /night
View Deal
Booking.com$78
TripAdvisor$78
HotelQuickly$88
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*Disclaimer
Prices are for 1 room, 2 adults
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