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BEST WESTERN Hotel Plaza Matamoros

Certificate of Excellence
9th and Bravo Street 1421, Matamoros 87300, Mexico
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97 Reviews from our TripAdvisor Community

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Showing 86: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed hear for 5 days due to PIMS( Petition Information Management System) update glitch with my H1 B, because my H1 was approved just one month before and PIMS was not updated yet. Had to check with embassy everyday on my VISA status, and Salvador was always available to give a ride to Embassy and talk to you, support... More 

Helpful?
1 Thank venkatesh v
2 reviews
5 of 5 stars Reviewed June 3, 2016

Fernando Castañeda and his staff provide every amenity and service at a very reasonable price. The hotel is scrupulously clean and quiet. I have visited Matamoros many times and this is my favorite hotel by far. At Hotel Plaza Matamoros, I feel like like family and not just a hotel guest. The restaurant, by the way, is excellent. I give... More 

Helpful?
Thank Mike M
Level Contributor
5 reviews
5 of 5 stars Reviewed April 11, 2016

Visited Matamoros with my family for Visa stamping. From picking us up from UETA parking lot to providing assistance during Visa stamping, Mr. Salvador and his team was very efficient. The staff is great and cheerful, and rooms are clean. Though our visa got delayed by a couple of days since people at USCIS had goofed up the gender on... More 

Helpful?
Thank Avik C
hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

thank you very much for letting us your comments,the personal were happy to assist you in your stay with us we hope to see you soon More 

Culiacan, Mexico
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed March 12, 2016 via mobile

Mr Salvador was really helpful in everything. We went to Matamoros to renew visa and he took care of our transportation and waited for us until we got out of the consulate. Breakfast was really good! A must try! Rooms were also comfortable and clean

Helpful?
Thank Carlos C
hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

thanks for letting us your comments we like support for you We hope to see you soon More 

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed February 12, 2016

Great service!! Great Staff... They took care of all the needs, have service to drop and pick from the US consulate for the stamping. Would recommend this as a great option of you are travelling to Matamoros for the purposes of Stamping. Salvador is a great gentleman. He gave us a trip of the old city, which gave a feel... More 

Helpful?
Thank VJ_02092016
hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review
Google Translation

muchas gracias por tomarse el tiempo y brindarnos su opinión estamos felices de haberle servido como usted se merece esperamos... More 

1 review
4 of 5 stars Reviewed January 13, 2016

I have stayed at this property before and liked what I experienced unfortunately this time around when I arrived I found that the street to the main entrance was under construction. and their parking area unavailable. It would have been nice if I was informed of this prior to my arrival. They did however, had parking available adjacent to the... More 

Helpful?
Thank Felipe C
hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

hank you very much for his comments we will bear in mind his recommendation, soon there finishes the work that the government does in the street, graces for choosing ourselves we wait to see it prompt More 

Moore, Oklahoma
Level Contributor
89 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 24, 2015 via mobile

We always stay here when we visit unless we stay with friends at their home. This was a quick trip so we stayed here. You can walk to the tourist souvenir shops. There are restaurants within walking distance or the hotel has a cafe. Plenty of hot water and the a/c kept the room cold. My only complaint is the... More 

Helpful?
Thank Rafael J
hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

Thank you for his comments, we will solve the problem, we it expect to see cordial regards prompt! More 

Texas
1 review
5 of 5 stars Reviewed December 14, 2015

I recently went to the Best western hotel in Matamoros and was delightfully surprised as to the service I received from Mr Salvador and the rest of the hotel staff. Everyone was so pleasant and Mr Salvador was so kind and helpful. He offers extra services if you are going to stamp your visa and is well experienced so he... More 

Helpful?
Thank germaine o
hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

thanks for your comments It was a pleasure to serve We will wait for you soon regards More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 23, 2015

I had travelled to Matamoros for Visa Stamping on the 18th of November, Mr Salvador picked me up from Brownsville, took me to the Hotel which was beyond my expectations, rooms were really nice and the staff was very courteous. Also the Services offered by Mr Salvador was second to none,He showed me around Matamoros, took me to a doctor... More 

Helpful?
1 Thank prasanna u
hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

Is a pleasure to have served and supported in their needs, we are pleased to have made you happy We hope to see you again soon More 

Tampa, Florida
1 review
5 of 5 stars Reviewed November 8, 2015 via mobile

Went to Matamoros for visa purpose. Salvador the manager of this hotel and his assistant had made my travel and stay in Mexico comfortable. I will recommend this hotel to friends and family who plan to travel on business or leisure purpose. The hotel is clean with good wifi and us cellular signal.

Helpful?
Thank Muthu198
hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

thanks for your comments, it's a pleasure to serve you and warmly hope to family and friends they require, greetings More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge

Additional Information about BEST WESTERN Hotel Plaza Matamoros

Address: 9th and Bravo Street 1421, Matamoros 87300, Mexico
Location: Mexico > Northern Mexico > Tamaulipas > Matamoros
Price Range: $53 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Plaza Matamoros 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Matamoros
Matamoros Best Western
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