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BEST WESTERN Hotel Plaza Matamoros

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BEST WESTERN Hotel Plaza Matamoros
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113 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Houston, Texas
Reviewed October 25, 2016

good location, good food and Mr. Salvador is very knowledgeable about the visa stamping process. He and his assistant will pick you up and drop you off at appointment locations. The process helped me to focus on the preparation of visa process and did not have to worry about logistics.

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Helpful?
1Thank xrt409
hotel p, Gerente at BEST WESTERN Hotel Plaza Matamoros, responded to this review

Good day, Thank you for your feedback, we work hard to make your stay pleasant and provide the best service. ¡Thanks for your visit!

Reviewed October 22, 2016

Mr Salvador and all of his staff are really friendly. We had been there for our E-3 Visa Stamping. Whenever you ask for any help he is always there, makes you feel like being home. Thank you Mr. Salvador for all your services.

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Helpful?
Thank Priyam P
hotel p, Gerente at BEST WESTERN Hotel Plaza Matamoros, responded to this review

Very good day, thanks for your opinion, for us it is a joy to know that we meet their expectations, Thank you for your visit!

Brownsville, Texas
Reviewed October 19, 2016

Salvador and his people at the hotel were like family. They made sure we had everything. Vegetarian meals were available. Internet is good if you need to work. Swimming pool and Gym are useful if you are staying in the hotel most of the time.

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Helpful?
Thank mrajaram19
hotel p, Gerente at BEST WESTERN Hotel Plaza Matamoros, responded to this review

Good day: It is very gratifying for us to have met your expectations, so we work every day to provide the best service. Thanks for your visit!

San Mateo, California
Reviewed September 24, 2016

The place is completely safe and Mr.Salvador took care of us really well. I went with my wife and initially we were skeptical but Matamoros was completely safe. Salvador's son picked us up from Brownsville and dropped us at the hotel. The hotel was clean and safe. The stuff were friendly and the food was good. We also walked to...

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Helpful?
Thank Budha-U
hotel p, Director de Relaciones con Clientes at BEST WESTERN Hotel Plaza Matamoros, responded to this review

Thank you for your answer, for us it was a pleasure to serve you, and we're glad to have met your expectations. Thanks for your visit!

Houston, Texas
Reviewed September 23, 2016

I stayed at hotel for the purpose of stamping my H1B visa at Matamaros. All through Mr. Salvador was very helpful. He picked us up on Brownsville and took us to hotel. For next two days, he arranged transfers to US Consulate personally. On the second day, he also took us around for a driving tour of the city on...

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Helpful?
1Thank Krishna_Houston
hotel p, Director de Relaciones con Clientes at BEST WESTERN Hotel Plaza Matamoros, responded to this review

Dear Krishna, thank you very much for your opinion, which is very important for us, it was a pleasure to have served and I'm glad to have met their expectations. Thanks for your visit!

Memphis, Tennessee
Reviewed September 22, 2016

Mr. Salvador is very nice. He picked me up in Brownsville and drove me directly to hotel. He patiently answered all my questions. The stamp renewal process is smooth. I got my passport the same day I finished interview with consulate. The hotel staff are all very nice.

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Thank Y_Chen236
Houston, Texas
Reviewed September 21, 2016

I have previously stayed at this hotel twice when I visited Mexico. I stayed about a week on both occasions. And I have known dozens of people that have stayed here as well. The owner holds the hotel to a high standard and is very involved. The staff is always very friendly and helpful. I never have to use the...

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Thank vearvin03
Reviewed September 8, 2016

An awesome place and Salvador takes care of us very well. So safe. Local commute and shopping. Language is barrier, but, Salvador helps in translating. Getting border permit, commute to consulate and return.

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1Thank Venkata A
Reviewed September 7, 2016

Hello All, I went on Aug 29th evening and everything went well as per the instructions of Mr.Salvador. Amazing and down to the earth person picks you on time at the border, take you to his hotel, pretty decent hotel in that location, gives you complimentary breakfast (Either srambled eggs or omlette or Pan Cake) with Juice/Coffee. He takes you...

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2Thank Padmapooshanam C
Reviewed August 17, 2016

This is the best hotel for the people going for Stamping in Matamoros. The staff and the owner Mr. Salvador are so kind and treat you like their own family and help you in every possible way. They gave the Complimentary breakfast for both the days (free of cost) and their lunch and dinner are well prepared and served at...

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Helpful?
1Thank Sudheer K
hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

thanks for your comments We hope to see you soon

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge

Additional Information about BEST WESTERN Hotel Plaza Matamoros

Address: 9th And Bravo Street 1421, Matamoros 87300, Mexico
Location: Mexico > Northern Mexico > Tamaulipas > Matamoros
Price Range: $60 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Plaza Matamoros 3*
Number of rooms: 40
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Also Known As:
Best Western Matamoros
Matamoros Best Western
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Hotel Plaza Matamoros staff and other travelers.
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Questions? Get answers from BEST WESTERN Hotel Plaza Matamoros staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors have bettwe reception for US cellular phones.”
 of 5 bubbles Krishna_Houston, Sep 23, 2016 | Read review
“Room No 407 is good and spacious but shower may be little slow. This room has got good wifi network.”
 of 5 bubbles padmapooshanamc, Sep 7, 2016 | Read review
“Follow Salvador advice”
 of 5 bubbles 190venkateshv, Jun 27, 2016 | Read review
“I've never stayed in a bad room. This is a very classy place.”
 of 5 bubbles mikemM4350PI, Jun 3, 2016 | Read review
“Higher floor rooms for AT&T signal from US”
 of 5 bubbles 261avikc, Apr 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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