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iStay Hotel Ciudad Victoria

Overview
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Blvd Adolfo Lopez Mateos 909 Ote., Ciudad Victoria 87020 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2.5 Star accommodation
Additional information
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Offers from iStay Hotel Ciudad Victoria
Special Offer:Package Deal
About
Description
The iStay Hotel Ciudad Victoria is a colonial-style Mexican hotel that is ideal for families and business travelers. The iStay Hotel Ciudad Victoria is located in the most exclusive part of the city, just five More minutes from the downtown area and just 20 minutes from the airport. To keep you in touch with the rest of the world, we offer high-speed Internet access (up to 2 Mbps) in all of our rooms and wireless Internet in public areas. Come and get to know us! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Center with Gym / Workout Room
Breakfast included
Room Service
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair access
Beachfront
Restaurant
Bar/Lounge
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
175
Price range
$50 - $74 (Based on Average Rates for a Standard Room)
Formerly known as
Holiday Inn Express
Also Known As
Holiday Inn Ciudad Victoria
,
Ciudad Victoria Holiday Inn
,
iStay Hotel Ciudad Victoria Mexico - Tamaulipas
Location
Mexico > Northern Mexico > Tamaulipas > Ciudad Victoria
Nearby
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Reviews & more
387Reviews
93Photos
0Q+A
3Room tips
Traveler rating
  • 189
  • 122
  • 55
  • 18
  • 4
Time of year
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  • English
Show reviews that mention
The location of the hotel is not great when trying to find a restaurant! All the places are US fast foods! the traffic and people are aggressive when trying to cross the roads or walk from place to place. We ended up ordering room service, took over an hour, by the time we got th
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Review collected in partnership with this hotel
Response from Victor H, General Manager at iStay Hotel Ciudad Victoria
Responded 4 days ago
Dear Guest, Thanks for your time to share your comments with us. We offer you an apology for the inconveniences you experienced during your stay. We know that you have several options when it comes to accommodation and we hope you will continue to consider iStay Hotel Ciudad Victoria in your future travels.
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It was a very nice hotel. Clean and a very cheap price by the price you're paying. Highly-qualified, highly recommended. The breakfast at the inside restaurant was more than excellent. Front desk personnel was ok helping to find a taxi. I would give this hotel a 5 stars becau
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Response from Victor H, General Manager at iStay Hotel Ciudad Victoria
Responded 5 days ago
Dear Guest Thank you for allowing us to assist you in your visit to the city and for sharing your experience with us, we work every day to exceed the expectations of our guests and with you it will not be different.
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Just need a better air condition, it was ok, but not cold as it should be for a city that temperatures rise over 100F, in general good hotel, great location among the city, I mean neighborhood, feels safe.
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Review collected in partnership with this hotel
Response from Victor H, General Manager at iStay Hotel Ciudad Victoria
Responded 5 weeks ago
Dear gparas2018: Thank you for allowing us to assist you in your visit to the city and for sharing your experience with us, we work every day to exceed the expectations of our customers and you will not be different.
Read more
Hotel is a 2 to 3 star; is a good value option since breakfast is complete and good with servers taking care of you and fresh prepared food.
Breakfast would provide for good start for your day as well for your companion either a Family or business trip.
A Starbuks is across the
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Review collected in partnership with this hotel
Response from Victor H, General Manager at iStay Hotel Ciudad Victoria
Responded 5 weeks ago
Dear Slkta: Thank you for your comments and for choosing our hotel, we are happy that you enjoyed your stay and we hope to have you again in your visit to the city.
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I don´t want to sound very harsh, but beds and pillows have turned to be the worst I have ever experienced...the mattress was terribly hard and uncomfortable, and pillows like when you put them in the washer...no way anyone could rest...we had to change somewhere else since we we
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Response from victor h, Manager at iStay Hotel Ciudad Victoria
Responded Jan 28, 2017
Dear Mr. Quiroga Thanks for the time to write your review. We apologize for any inconvenience caused by the incident mentioned and we regret that our mattress and pillows type did not meet your expectations. Your comments are very important for the constant improvement of our quality standards in the service. Our Staff always try to leave the guest satisfied during their stay, if this time was not possible, I repeat our most sincere apology. Sincerely General Manager
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Guest room
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"Check beds and pillow as soon as you arrive to see if you are sure they fit your needs...otherwise, go somewhere else!"
"not in the smokers floor"
"If you tresure the sunlight, ask for a room facing outside, in my opinion on the oposing side of the main entrance most to the left and top would be the best rooms."
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