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10/29/2017 10/30/2017
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    El Santuario Hotel And Spa

    Carretera Colorines KM 4.5, Valle de Bravo 51200, Mexico
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    Lowest prices for your stay
    10/29/2017 10/30/2017
    $237
    $237
    $237
    Traveler (263)
    Room & Suite (41)
    Dining (31)
    Overview
    • Excellent60%
    • Very good12%
    • Average7%
    • Poor9%
    • Terrible12%
    Travelers talk about
    “mexico city” (6 reviews)
    “heated pool” (3 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Business Center
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Deals
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      $237
      View Deal
    • Check booking site for details
      $237
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    • Check booking site for details
      $237
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    View all 19 deals
    Write a Review
    Reviews (406)
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages

    1 - 5 of 61 reviews

    Reviewed 1 week ago

    El Santuario is one of the most beautiful locations I've ever been to. Came here for a wedding over the summer, secured an amazing rate through Priceline. Wish I would've had more time to enjoy the outdoor pool. Pros: Spectacular views. Very peaceful. Our room...More

    Thank Pamela C
    Response from ElSantuarioHotel, Director General at El Santuario Hotel And SpaResponded yesterday

    Hello! thank you for take your time to write us, we appreciate your comment and we take in count your suggest to be better in our services an our installations. Was a pleasure have you whith us. Team Santuario.

    Reviewed 4 weeks ago

    What a place! enjoy relax... exclusivity great park, great installations, great ambience. peace and relax. I just spent the day there, at the marina, I have not seen the rooms, but I guess they are awesome too.

    Thank Jens R
    Response from ElSantuarioHotel, Director General at El Santuario Hotel And SpaResponded 2 weeks ago

    Hello, thank you for sharing your opinion, we are grateful for your comment, it was a pleasure to have it. Greetings. Great afternoon

    Reviewed 5 weeks ago via mobile

    Starting from the road to get there it's about 1 hour and 15 min from Toluca not so bad, its located right in one of the Hills in front the lake of Valle de Bravo. The entrance: Beautiful and luxury Valet Parking: Excellent service, the...More

    Thank Hugo S
    Response from ElSantuarioHotel, Director General at El Santuario Hotel And SpaResponded 2 weeks ago

    Hello, thank you for sharing your opinion, we are grateful for your comment, this will be useful for another guest, it was a pleasure to have it. Greetings. Great afternoon

    Reviewed August 8, 2017

    I took the family to Valle The Bravo and my wife is really the one that picked El Santuario for us to stay at and everyone loved it.... the service si good, in parts of the resort the service was really good in other parts...More

    Thank Juan Carlos T
    Response from ElSantuarioHotel, Director General at El Santuario Hotel And SpaResponded August 11, 2017

    Hi, thank you very much for your opinion, this will help us improve our customer service and quality in our food. It was a pleasure to have them taken care of. Excellent day

    Reviewed July 29, 2017 via mobile

    Nice views but very bad service, the staff is nice but they won't try to solve anything, average food and it was served cold more than once, the installations (other than the pool) are cheap, the bed was uneven, and the spa is nasty (see...More

    Thank huesped2020
    Response from ElSantuarioHotel, Director General at El Santuario Hotel And SpaResponded August 11, 2017

    Hello, good morning, we apologize for the whole hotel team, we regret that your experience was not what was wanted and that your experience was not pleasant. We appreciate your comment, it will be of great help to improve our services. Good day.

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Internet
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Business Center with Internet Access
    • Concierge
    • Banquet Room
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Bar/Lounge
    Details
    • Price range
    • $224 - $389 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Romantic Hotel in Valle de Bravo
    • #5 Spa Hotel in Valle de Bravo
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 64
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Hotels.com, Travelocity, Orbitz, Agoda and Hotwire so you can book your El Santuario Hotel And Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Estado de Mexico >
    • Valle de Bravo
    • Also Known As
    • El Santuario Hotel And Valle De Bravo ,
    • Hotel El Santuario
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    Traveler (263)
    Room & Suite (41)
    Dining (31)
    Pool & Beach (18)
    Hotel & Grounds (206)
    Business Center & Event Rooms (15)
    Family and Play Areas (10)
    Bathroom (7)
    Nearby
    Sponsored by:
    Mision Grand Valle de Bravo
    424 reviews
    4.24 miles away
     
    Ixtapan de la Sal Marriott Hotel, Spa & Convention Center
    605 reviews
    40.55 miles away
     
    Hotel Rodavento
    206 reviews
    6.06 miles away
     
    Meson de Leyendas
    380 reviews
    2.18 miles away
     
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    Ask a question
    Questions & Answers
    Jose M
    January 9, 2017|
    AnswerShow all 2 answers
    Response from donnasA826HQ | Reviewed this property |
    I am not familiar with the hotel agenda regarding children's activities. I do know that all luxury hotels in Valle offer activities for children. Best ever, arrive for one the many Festivals offering incredible performances... More
    0
    Votes
    Room Tips
    "Best place in Valle? Perhaps!"
    Read review
    "Pick any rooms closer to the middle of the resort, better view."
    Read review
    "Book by phone, daylight hours, weekdays. Habla usted Inglés? If you succeed, then your Spanish is good enough..."
    Read review
    "Avoid this hotel if you can, much better and cheaper options are available in Valle"
    Read review
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