Hotel Casa Encantada

Hotel Casa Encantada

Traveler (520)
Room & Suite (81)
Dining (32)
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About

5.0
#1 of 38 hotels in Patzcuaro
Location
5.0
Cleanliness
4.9
Service
4.9
Value
4.9
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Affordable LUXURY ! Peaceful and only steps from the main plaza. Travel back in time. Let us take care of you. Casa Encantada is an experience you won't want to miss! Travel back in time with us. Read our guests reviews!
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Foot bath
24-hour security
Wifi
Coffee shop
Breakfast available
Breakfast buffet
Outdoor dining area
Special diet menus
Foot massage
Full body massage
Manicure
Massage
Pedicure
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
First aid kit
Umbrella
Laundry service
Room features
Dining area
Fireplace
Housekeeping
Separate dining area
Microwave
Flatscreen TV
Walk-in shower
Bath / shower
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Quiet
Historic Hotel
Languages Spoken
English, Spanish

Location

Calle Doctor Coss 15 Historic Center, Patzcuaro 61600 Mexico
Name/address in local language
5.0
5.0 of 5 bubbles678 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Hotel Casa Encantada earns rave reviews for its spotless premises and comfortably furnished rooms adorned with artistic touches, although the Wi-Fi connectivity sometimes falls short. The tranquil gardens and the complimentary breakfast are popular features that guests frequently laud. The staff's attentive and personalized service enhances the charming atmosphere, complete with cozy fireplaces and vibrant courtyards. Nestled in a prime location near Pátzcuaro's central attractions, yet serene, the hotel is celebrated for offering excellent value, including reasonable prices for various services.
Location
Central
Atmosphere
Inviting
Rooms
Comfortable
Value
Superb
Cleanliness
Immaculate
Service
Attentive
Amenities
Relaxing

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678Reviews16Q+A100Room tips
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Detailed Reviews
happyhoboes wrote a review Mar 2020
Ottawa, Canada
5.0 of 5 bubbles
Entering the gardens you feel the passion and care with which Casa Encantada has been created. There is a friendly calm that pervades the entire hotel. Victoria, the owner, is fun and patient, engaging with each new guest and catering to their interests. We witnessed this at all times during our 3 week stay. The staff is united in making every aspect of your stay perfect. Luis and all the front desk staff are very professional and deal with all your practical needs efficiently and eagerly. The housekeeping staff are incredible at keeping all areas immaculate; our spacious room, the Sirena, was whimsically decorated and outfitted with luxurious linens and towels. Even the shower curtain was changed regularly! We eagerly anticipated either the breakfast buffet with an array of different classic Mexican breakfasts or on some days being able to select items from a menu. The setting in the large dining room was artistic with a variety of art forms; colourful, fresh table linens; and a warming fire. Service was prompt and always with enormous smiles. The shared spaces in the courtyards are comfortably furnished and peaceful. Just steps from the Plaza Grande it is ideally located in a quiet area. Clearly everyone at Casa Encantada is focused on providing an atmosphere in which a guest can feel comfortable and cared for. For an experience, not just a stay, we highly recommend Casa Encantada.
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Date of stay: March 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: All of the rooms that we saw were artistically decorated and unique. The descriptions and photos...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from victoria_encantada, Owner at Hotel Casa Encantada
Responded Apr 29, 2020
Thank you so much for the lovely review. GLAD to hear I am patient. NOT always but hopefully rarely. I try to encompass the great qualities I see in Luis! Hahaha so, when this is over hope you come back one day. Abrazos from Patzcuaro, Sincerely, Victoria
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Peter H wrote a review Feb 2020
Vancouver, Canada
5.0 of 5 bubbles
Casa Encantada is clean, comfortable, and well-located near the main square. It has a pleasant courtyard, and the employees were always friendly and helpful. The delicious breakfast was served in a beautifully-decorated room with a fireplace, a treat on cool mornings. We enjoyed Patzcuaro's sites, market and shops, and we felt totally safe walking everywhere, even at night.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from victoria_encantada, Owner at Hotel Casa Encantada
Responded Apr 29, 2020
Thanks Peter! For all of the nice remarks. Come again one day when this difficult time of teh virus has become a part of the past. Meanwhile be well, Sincerely, Victoria
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Davida W wrote a review Nov 2020
5.0 of 5 bubbles
Hotel Casa Encantada was everything we expected and so much more. We were greeted by friendly and professional staff wearing masks who took our temperatures and gave us hand sanitizer.
The entrance opened onto the patio and we were amazed at the beautiful garden with flowering plants and art pieces along with a fountain. Our room was clean and artfully decorated. A comfortable bed and well equipped bathroom added to the overall experience.
A delicious buffet breakfast was awaiting us every morning, including some traditional Michoacan foods.
Victoria Ryan, the owner, is a charming hostess who was eager to help ensure our time in Patzcuaro met our needs and opened doors for us to have experiences we had never thought of, like visiting the home and workshop of a world renowned wood carver, and having a meal of typical regional foods like carnitas and uchepos in the home of a fabulous cook who has appeared in cooking shows in the US.
Victoria's staff, from reception to kitchen to housekeeping, were polite, friendly, and very competent.
The Casa Encantada is perfectly situated near the center of Patzcuaro and all the treasures it holds, including Once Patios.
We all are saying we can't wait to return to this delightful place for a longer stay, o and hope it will be soon.
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Date of stay: October 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victoria Ryan, Owner at Hotel Casa Encantada
Responded Jan 20, 2021
Thank you so much! This Day of the Dead was very special and moving. Please come again.. there are marvelous things happening all year. Sincerely, Victoria
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sydneylynch wrote a review Jan 2020
Lincoln, Nebraska
+1
5.0 of 5 bubbles
On our first visit to Pátzcuaro a couple of years ago, we stayed at Casa Encantada, and now are renting one of its one-bedroom apartments, La Gran Sala, for a month. Artist Victoria Ryan, the owner of many years, has created a spot of heaven here in Pátzcuaro with her sunny, garden-filled courtyard, comfortable reading chairs in the shade, and charmingly decorated rooms.

The staff is fabulous. The people who work in the office will gladly help guests with anything they need, including scheduling tours, massages, manicures,drivers, or finding you a can opener. It feels like temporarily belonging to an extended family. The kitchen makes delicious Mexican breakfasts daily, and coffee/tea is available if you're not dining in.

The hotel is perfectly safe, and only a block from the central Plaza Grande, so coffee shops, restaurants and shopping are all close by. Pátzcuaro, at least when there isn't a major holiday fiesta filling the town, is quiet and relaxing, so noise isn't an issue at Casa Encantada.

Staying here is pretty much perfect.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: All of the rooms I've looked in are beautiful. If you want a kitchen, Gran Sala and San...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PatzcuaroVictoria, Owner at Hotel Casa Encantada
Responded Jan 16, 2020
Sydney, Thank you so much!! I really appreciate your words.. AND YES, it is like and extended family when you stay for an extended visit. We feel the same! Abrazos, Victoria
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Fran B wrote a review Aug 2021
5.0 of 5 bubbles
We spent one month at Casa Encantada from mid-April to mid-May. This is a beautiful small hotel with perhaps the best ensemble of staff members we have encountered in our travels through Mexico. The staff is unfailingly positive, upbeat and friendly. They help with whatever you need. Always with courtesy and enthusiasm as if it were their very favorite thing to do. They will arrange safe and trustworthy transportation from the airport, help you with sightseeing trips, give advice on local resources, arrange a massage or spa services, see that your laundry is done (marvelous when you travel light and stay a month), make sure your room is perfect, make sure you are content and safe. You can tell they enjoy their work and are proud of their hotel.

The gardens of the hotel are perfectly tended and beautiful. Plenty of space to enjoy the peace and beauty of this restful place. It can be hard to leave the hotel to do and see the things you came to experience but when you so, you’ll find the hotel ideally located to explore the charming town.

The rooms are beautifully appointed and well cared for. Each with its own personality. No cookie cutter boxes here. Beds are comfortable and warm enough for cool evenings. Our room was a pleasure and a perfect place to spend a month.

I should mention that Covid precautions were in place and delivered in such a way as to minimize the restrictions that are so often intruding on our travel experience. We felt the staff had our health and safety at heart and did their best to make the realities of Covid life seem a normal part of our experience.

Casa Encantada is the creation of Victoria Ryan. Her artistic talent and eye for beauty are evident in every aspect of the hotel. Her vision of a Patzcuaro retreat is everywhere. She has chosen and nurtured a magnificent staff (one can never say too much about that wonderful staff). Every detail, every interaction would appear to be effortlessly devoted to providing guests with a fantastic stay. Thank you to everyone who made this month an experience to cherish. Of course, we will be back.
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Date of stay: April 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Room photos are posted. Each is different. See which suits your tastes. They are all lovely.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Luis Murillo, General Manager at Hotel Casa Encantada
Responded Aug 23, 2021
Thank you for your wonderful comments we do our best to make you feel like you are in your second home. Team work. As mentioned by Victoria Ryan, the heart of this bubble called “Casa Encantada”. Thanks for your feedback. Which makes us bigger and bigger with your comments!
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MarekD wrote a review Jan 2020
5.0 of 5 bubbles
Charming place to stay in Patzcuaro, a history beauty itself, with no shortage of nice hotels. Casa Encantada has a soul, which may be about its decor, very nice staff, location (just off the central square) or themed rooms. In our room we found clearly provided instructions related to our stay. Hotel offered a very tasty, lavish breakfast. Manager spoke excellent English, helped us with all necessary information. It was just a bit of hassle with parking - hotel shared it another place a few hundred meters away and when we stay it was a very busy day and we had to wait for parking spot. Rather minor occurrence, though, considering positive all impressions from our too short stay in Patzcuaro.
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: choose a room according your likeness since hotel offers all rooms different in sizes, decor,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PatzcuaroVictoria, Owner at Hotel Casa Encantada
Responded Jan 16, 2020
Thank you so much for the lovely review. Sorry about the traffic and hassle parking. Not usually such a problem. Was it Xmas Season? Anyway, Hope you find your way back in your travels. Sincerely, Victoria
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Donna Rego wrote a review Oct 2022
5.0 of 5 bubbles
What a wonderful experience! This Bed & Breakfast was immaculately clean with very powerful hot showers, a gas fireplace in the bedroom, a heater in the bathroom, even foot warmers for your bed! The staff is super friendly and eager to please, and offers a nice variety of delicious breakfast options, knowledgeable tour guides and anything else you may need to enhance your stay. Casa Encantada is a historic and beautiful property and oozes the essence of Mexico everywhere you turn. Mexican folk art occupies every nook and cranny, and gorgeous paintings adorn the walls. This is the very best of Mexico in a historic Artisan Pueblo steeped in rich history and tradition. Victoria is a real pleasure, and she has poured her heart and soul into creating a real gem in a perfect location just steps from the main square in Patzcuaro!
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Date of stay: October 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victoria Ryan, Owner at Hotel Casa Encantada
Responded Oct 9, 2022
You made me blush! THANK YOU SO MUCH, Sincerely Victoria
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Jan F wrote a review Sep 2020
Denver, Colorado
5.0 of 5 bubbles
I just returned from a 4 day stay in Patzcuaro, staying at the Casa Encantada with a small group of close friends. From the moment I spoke to owner Victoria Ryan on the phone, I knew we were in for something special. The entire staff was very much aware of anti-Covid protection all the time— cleaning was consistent and thorough— and the smallest details of our trip were considered by the excellent staff, Luis at the front desk and our superb guide, Alejandro Vilchis. We had Alejandro for one full day and visited Capula, known for La Catrina,Santa Fe de la Laguna, and several different wonderful artisan’s studios. Lunch was a delicious sample of Michoacán tradition cooking with Blanca Villagomez. Alejandro is so well informed and so relaxed in the way he presents history, culture, trade, and art that we came away feeling that we could begin to understand these strong and resilient people. And with his guidance we came home with beautiful examples of their textiles, pottery, and sculpture. A perfect getaway in a difficult year!
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Date of stay: August 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Each room is different— ask Luis to help you choose.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victoria Ryan, Owner at Hotel Casa Encantada
Responded Sep 8, 2020
Jan, Thank you so much. We really enjoyed your group. Sorry, I was recovering from a surprise surgery and missed getting to know you all. I am thrilled that you enjoyed your time, your experiences and Alejandro. All of these make for an extraordinary time in a wonderful place full of surprises. All of this is possible during this difficult time because we are extra careful. We have exceeded the guidelines set and are proud of how safe an environment we have created. Abrazos, Victoria
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PolkKing wrote a review Apr 2020
Wisconsin Rapids, Wisconsin
5.0 of 5 bubbles
We were so pleased with our decision to stay at Hotel Casa Encantada for 2 nights. We had reserved 3 rooms. The largest room, on the second floor, was El Artista with lots of storage space. For this room we had to remember to step up to go into the bathroom. A mini fridge and microwave are located in the hallway. The next largest room was El Jardin, off of Patio #1, had two beds and both were very comfy. The bathroom is totally zero level entry. The only drawback was that the patio light shined into the room at night. El Nido, The Nest, was the smallest room, however it was perfect for one person. That room faced Patio #2. Of the 3 rooms, El Nido had a bathtub with shower. The Welcome materials, in each room, clearly explain the breakfast policy. We experienced both the complete breakfast buffet and ordering from the menu. We found both options to be very delicious and satisfying. In addition to the 2 patios, there was a nice shaded sitting area on the second floor balcony. The staff was most helpful even before we arrived. We wanted to do a tour of some of the lake villages around Lake Patzcuaro and Luis, one of the managers who speaks perfect English, was able to help us book the tour with guide Jaime Balderas. Luis's assistance made our visit to Patzcuaro all that more magical. We also selected Casa Encantada because it was just a few minutes walk from the center of town. I would not hesitate to book another stay with this wonderfully lovely hotel.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from victoria_encantada, Owner at Hotel Casa Encantada
Responded Apr 29, 2020
Thanks so much for your review. Your descriptions are perfect. I wonder if you had the shutters closed to keep the light out. I'll need to look into that. I always want everything to be perfect. I appreciate the feedback. Hope you are well, staying in and keeping all the precautions necessary to get to the other side of this difficult time. THANKS and Abrazos, Victoria
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Ann M wrote a review Jul 2022
5.0 of 5 bubbles
Casa Encantada is a welcoming experience because as soon as you open the rod iron gate you are surrounded by flowering plants, the sounds of water trickling from a fountain and tissue paper papel picados moving peacefully from the hallway. I had a room in back patio next to a fountain. In the evening it was perfectly peaceful which is so important to me when I travel. The shower had dispensers of shampoo, conditioner and liquid soap. On the bathroom sink there was liquid soap and lotion. The water pressure was fabulous in the shower and the hot water was great! There was even a refrigerator for guests to put food or liquids that needed refrigeration. The room also came with a large glass container of water. The breakfast buffet which varied from day to day was absolutely delicious. All of the food was great for myself as I'm a vegetarian, The staff was most helpful too. During breakfast, Victoria Ryan, the owner, would come into the dining room and visit with her guests. One can't beat the location either as it's only a block away from the Plaza Grande. This is really one of the best place to stay when you visit Pátzcuaro!
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Date of stay: July 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: I prefer the rooms downstairs in the back patio the best.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victoria Ryan, Owner at Hotel Casa Encantada
Responded Jul 31, 2022
I know you are busy! I cannot say enough how happy I am that you took the time to review and what LOVELY WORDS> Thanks and abrazos. Sincerely, Victoria
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Answer from Fran B
2 contributions
Casa Encantada has several lovely ground level rooms. We are senior and stayed in one. I am not sure I can answer your question about taxis. Casa Encantada arranged our ride from the airport. We were met on arrival and there was no wait. But we never used taxis around town. We walked or took the town busses. Only exception was coming back to the hotel from doing big grocery shopping. Then we used a taxi. There were always taxis waiting. I hope this helps. Enjoy your stay.
Answer from PatzcuaroVictoria
Patzcuaro, Mexico69 contributions58 helpful votes
I tried to answer and could not tell if it went out. I have a number of rooms with more than one bed. I'm sure one will work for you two. Saludos
mikeShellyzihua asked a question Sep 2018
spokane ,WA2 contributions1 helpful vote
Do you have parking for automobiles
Answer from Gordon M
Queretaro City, Mexico29 contributions7 helpful votes
I was there during street work so the area in front of the hotel was blocked off. They have an arrangement with a private indoor parking lot down the street if you feel better having it off the street. Normally, parking in front of the hotel is a good option.
Answer from Victoria Ryan
Patzcuaro, Mexico6 contributions
Yes, Please book through the website. I am about to arrange booking through both Tripadvisor and Expedia to make bookings easier. But we love giving personal service through the website. Victoria
Martha Elizabet... G wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"Everything was excellent"
Read full review
María C wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Right down town "
Read full review
Gail P wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"All the charm of old Mexico with experienced and helpful staff."
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Judith M wrote a tip Apr 2024
Wantagh, New York2 contributions
5.0 of 5 bubbles
"It’s worth a visit to Pátzcuaro, Michoacán, Mexico to spend some time at La Casa Encantada. "
Read full review
jilltaylordesilva wrote a tip Mar 2024
Mexico City, Mexico3 contributions1 helpful vote
5.0 of 5 bubbles
"Give yourself time to soak up the artwork in your room and around the rest of the hotel. "
Read full review
Not the right property for you?
There are more places to choose from in the Patzcuaro area.
PRICE RANGE
$82 - $85 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la casa encantada patzcuaro, la casa encantada hotel patzcuaro
FORMERLY KNOWN AS
La Casa Encantada
LOCATION
MexicoCentral Mexico and Gulf CoastMichoacanPatzcuaro
NUMBER OF ROOMS
12
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL CASA ENCANTADA - Updated 2024

Frequently Asked Questions about Hotel Casa Encantada
Which popular attractions are close to Hotel Casa Encantada?
Nearby attractions include Plaza Vasco de Quiroga (0.1 miles), House of Eleven Patios (Casa de los Once Patios) (0.06 miles), and Basilica de Nuestra Senora de la Salud (0.3 miles).
What are some of the property amenities at Hotel Casa Encantada?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at Hotel Casa Encantada?
Top room amenities include a flat screen TV, a dining area, and a fireplace.
What food & drink options are available at Hotel Casa Encantada?
Guests can enjoy free breakfast and an outdoor dining area during their stay.
Is parking available at Hotel Casa Encantada?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Casa Encantada?
Conveniently located restaurants include Restaurante Doña Paca, Casa Del Naranjo Restaurante, and el Patio restaurant.
Is Hotel Casa Encantada located near the city center?
Yes, it is 0.7 miles away from the center of Patzcuaro.
Are pets allowed at Hotel Casa Encantada?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Casa Encantada?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Casa Encantada?
Many travelers enjoy visiting House of Eleven Patios (Casa de los Once Patios) (0.06 miles).
Is Hotel Casa Encantada accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.
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