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Relais Gouverneur Saint-Jean-sur-Richelieu

725 Boul. Seminaire Nord, Saint-Jean-sur-Richelieu, Quebec J3B 8H1, Canada (Formerly Gouverneur Relais Saint Jean)
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129 Reviews from our TripAdvisor Community

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Showing 41: English reviews
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I had 5 guests who did stay at the Gouverneur and appreciated the service and quality of the rooms clean and efficient. The staff was responsible and of great assistance. too bad the chef did not show up for work!!

Helpful?
Thank jacquesmasson
GouverneurRelais, Room Manager at Relais Gouverneur Saint-Jean-sur-Richelieu, responded to this review

Dear Mr Masson First we thank you to take your time to write your appreciation on your last stay with us. Customer service is our priority and we are proud to deliver clean and comfortable rooms. We wish you can appreciate the cuisine of our Chef the next time you will visit us. Many thanks! Sylvie Baril Room manager More 

Quebec City, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 15, 2016

This a great hotel if you want discover the area. The staff was great and helpful. We even got an upgrade to a suit. Was amazing! Close by are the old military base and college, Parc Safari in Hemmingford, old forts, wineries, etc.

Helpful?
Thank gallons
GouverneurRelais, Room manager at Relais Gouverneur Saint-Jean-sur-Richelieu, responded to this review

Dear Gallons! Many thanks for your excellent comments on your last stay. Families are welcomed and we are pleased to make every sejourn a pleasant one. There is so much to discover in our area, we would be pleased to suggest other attractions on your next visit. Sylvie Baril Room manager More 

Toronto, Canada
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed March 21, 2016

On March 18th, 2016 my family and I went to Saint Jean Qubec to see one of my sons who is in basic training. This was our first trip to Quebec and we stayed at the Gouverneur Relais Saint Jean. There were 8 of us in total using two rooms and our stay was very nice and comfortable. The rooms... More 

Helpful?
Thank Foolishfather
GouverneurRelais, Director of Sales at Relais Gouverneur Saint-Jean-sur-Richelieu, responded to this review

Dear Foolishsfather, Thank you for taking your time to write your positive review about our hotel. We are glad to ear that you have enjoyed the rooms and its equipment. Its a pleasure to read your opinion about our front desk clerk, Shenique, we will pass her the message. Don't hesitate to come and visit us again! Bienvenue chez nous!... More 

Kingston, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 3, 2015 via mobile

With limited time in St. Jean I picked this location/hotel because it allowed me to meet business associates for dinner in the restaurant. The bar an restaurant are closed for a private function.....all night! I was not informed of this at the time of booking or check in. I would not have stayed here if I knew. I'm uncertain why... More 

Helpful?
Thank BigYinBhoy
GouverneurRelais, Manager at Relais Gouverneur Saint-Jean-sur-Richelieu, responded to this review

Dear BigYinBhoy, We do apologize for the inconveniences that you had regarding the booking of our Restaurant for a group. We take your comment in consideration and will try our best to accommodate our guests the best that we can. Thank you for your comment. Véronique Soucy Lodging Manager More 

Travelers are raving about these Saint-Jean-sur-Richelieu hotels

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 27, 2015 via mobile

Nice hotel with lots of amenities. We were here for my son graduating the army. We had a suite room, we entertained family here. The room was large with a fridge and coffee machine. The hotel is 10 minutes from the base. We enjoyed our stay. The hotel was very clean.

Helpful?
1 Thank Elizabeth S
GouverneurRelais, Manager at Relais Gouverneur Saint-Jean-sur-Richelieu, responded to this review

Dear Elizabeth S., It is a pleasure to read such a positive comment about our establishment. We are glad that you have enjoyed your stay for your son's graduation! Please don't hesitate to come and visit us again! Bienvenue chez nous! Véronique Soucy Accommodation Manager More 

Bowmanville, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 15, 2015

We requested a fridge for our two day stay and it was great. It was already in the room when we arrived. Quiet room with wonderful breakfasts. Very close to the CMR St. Jean sur Richelieu Military College. Have stayed here a few times and enjoyed our stay every time.

Helpful?
Thank Cruzdiva67
GouverneurRelais, Manager at Relais Gouverneur Saint-Jean-sur-Richelieu, responded to this review

Dear Cruzdiva67, Thank you for taking your time to write a comment about your stay in our Hotel. It is a pleasure to read that you had a great stay with us. Don't hesitate to come visit us again. Bienvenue chez nous! Véronique Soucy Lodging Manager More 

Shawinigan, Canada
Level Contributor
92 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 17, 2015

The hotel was nice and conveniently located near the highway. The room was clean, the iron was working and the bed was comfortable. The breakfast was also good and simple. Overall that was a good experience. I would recommend for someone going on a business trip in the area.

Helpful?
2 Thank Benoit L
New York City, New York
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 16, 2015

We stayed one night after we visited Montreal city. the room was very clean, so was the bed and linen. room size was quite big and beds too. hotel very close to the US border so it's very convenience . staff were friendly and speak both French and English.

Helpful?
Thank Dongnan
Rothesay, Canada
Level Contributor
115 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
4 of 5 stars Reviewed June 12, 2015

My wife and I along with our daughter were in the Saint-Jean-sur-Richelieu for a Judo event and this property was the host hotel for the weekend. We originally thought we booked a two queen bedroom unit but upon check-in we were given a king bed suite. This worked out well as it gave us plenty of room including a pull... More 

Helpful?
1 Thank Pweb44
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 24, 2015 via mobile

Long term known Water problem, water runs extreamly hot and cold suddenly. Hair dryer is broken. Terrible customer service. No onsite mangers and front desk is not willing to call the manager either. No accommodation for customers. Stay away from this hite!!!

Helpful?
Thank Christine8sh
GouverneurRelais, Manager at Relais Gouverneur Saint-Jean-sur-Richelieu, responded to this review

Dear Christine8sh, Thank you for taking your time to write a review on our hotel. Concerning the problems in the bathroom, we are presently working on the water problem, it is pretty complex. Also, in the near future, all our bathrooms will be completely renovated. Every day, including week ends, a manager is onsite. Concerning the customer service complaint, I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Gouverneur Relais Hotel St-Jean-sur-Richelieu,your hotel in the Montérégie region! Just 20 minutes from Montreal, 113 comfortable rooms are available to help you enjoy trips to the Safari Park, the International Balloon Festival at Fort Lennox, Fort-Chambly and other activities south of Montreal. Gouverneur Hotel Saint-Jean-sur-Richelieu is ideal for meetings and celebrations with 11 multipurpose rooms, with one room offering a 500 guest capacity. For the connoisseurs of brunch, our Sunday brunch is a must in the area! ... more   less 

Additional Information about Relais Gouverneur Saint-Jean-sur-Richelieu

Address: 725 Boul. Seminaire Nord, Saint-Jean-sur-Richelieu, Quebec J3B 8H1, Canada (Formerly Gouverneur Relais Saint Jean)
Location: Canada > Quebec > Saint-Jean-sur-Richelieu
Price Range: $103 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Relais Gouverneur Saint-Jean-sur-Richelieu 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Relais Gouverneur Saint-Jean-Sur-Richelieu Quebec
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