Quality Hotel Centre de Congres
725 Boulevard Seminaire Nord, Saint-Jean-sur-Richelieu, Quebec J3B 8H1 Canada
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About
#3 of 5 hotels in Saint-Jean-sur-Richelieu
Location
3.9
Cleanliness
3.8
Service
3.9
Value
3.5
Get more value for your hard-earned money at the non-smoking Quality Hotel® Centre de Congrès in Saint-Jean-sur-Richelieu, QC near Carrefour Richelieu (shopping mall). Our Saint-Jean-sur-Richelieu hotel is located 20 minutes away from Montreal in the heart of Montérégie near attractions like Les Galeries Richelieu (shopping), Alphonse-Desjardins Stadium and Le Musee du Haut-Richelieu (museum). We offer 11 banquet and meeting rooms that can accommodate up to 500 people; and you can enjoy delicious local cuisine in our restaurant, Le Felix-Gabriel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Business Center with Internet Access
Conference facilities
Non-smoking hotel
24-hour front desk
Parking
Wifi
Indoor pool
Restaurant
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Dry cleaning
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Room features
Air conditioning
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French
Location
Contact
725 Boulevard Seminaire Nord, Saint-Jean-sur-Richelieu, Quebec J3B 8H1 Canada
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184Reviews1Q+A15Room tips
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stayed for a shorter drive to airport in the very early AM (2am) - perfectly adequate. Daytime desk clerk helpful. Room and bathroom clean but the shower is terrible, cool to scalding and back. Poor room lighting, Immigration security guards in the hotel kinda unfriendly. Lots of food and shopping options nearby. We got dinner from Greek place across street.
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip: No access to gym or pool
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Rooms are in Need to be upgraded But It’s clean and quiet Beds are comfortable Wi-if is great Parking is spacious Restaurant on site is wonderful Breakfast is excellent Staff is great Hôtel is walking distance to many restaurants and the canal and bike path. FYI : Immigration Canada is on site, So that was a surprise seeing security at the front door in the lobby and on floor 3-4-5 with immigrants staying there.
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Date of stay: June 2022Trip type: Traveled with family
Room Tip: 8 floor is very quiet , view of river and hot air balloons in parking is great.
Saturdays are...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great location, comfy bed, close to amenities, warm staff...great carry out breakfast. Happy to find a place south of montreal to rest on this leg of the journey...happy to stay and would stay again. Thanks
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Date of stay: April 2021
Value
Rooms
Service
Room Tip: With the curfew all rooms are quiet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We were there for two nights and the first night was fine. Hotel was easy to find, plenty of parking and check in process was great. Front desk staff realized my french was limited and between the two of us managed a combination of french and English to accomplish the task. Nicely done. Found mold on the grouting in the washroom but other wise room was clean. Bathroom could use updating but for the price paid no complaints. Breakfast was included and was good and appreciated. One caveat is if there is a hockey tournament nearby, this may be the hotel of choice. Did not see a lot of parents but a ton of kids running around. One elevator broke and the kids were using the other one, ended up walking up the stairs. Stairs are metal and as kids played on them all evening and night, you could hear the noise in the room. Next morning breakfast room was overrun by kids and we did not even try. Not necessarily a hotel issue but seems like a crowd at the hotel strains the capacity. Based on the first night, would not hesitate to return, based on the second night would likely stay elsewhere if is was a weekend just to avoid the hockey teams.…
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Date of stay: February 2020
Value
Rooms
Service
Room Tip: we were close to stairs which are loud, may want to avoid rooms at end of hall if you are there...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
My third and last stay. The rooms are clean but I suggest you bring an extension cord if you wish to plug your computer at the work desk. They don't serve "a la carte" breakfast at their restaurant anymore. And prepare to be seriously scalded if you want to take a shower. Because for some reason the water will change temperature for about 5 seconds every couple of minutes.
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Date of stay: August 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from MarcAndreGagnon70, Directeur d'hébergement at Quality Hotel Centre de Congres
Responded Dec 13, 2019
Thank you for your comment Steve L. We are sorry to hear that you didn’t enjoy your experience. Be assured that as our goal is to provide an exceptional experience, all the comments are taken very seriously and allows us to improve our service. We hope to see you again and to have to chance to make you change your mind! Cordialement, Marc-André Gagnon Directeur d’hébergement marcandre.gagnon@qualityhotelstjean.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cant understand the negative reviews? Lovely hotel, high quality room with extra touches. Indoor pool we didn't use but gym was good. Excellent parking, enough for a heap of trucks and great if towing. Close to highway but no noise. Walk to the river and canal or take a short drive to explore entire canal with locks. Breakfast was the best in over 250 USA/Canada nights. Large dining room, hard plates and cups, real cutlery with an amazing lady to bring coffee to your table. The food was also brilliant, real scrambled eggs cooked not stirred from a packet. We had tea the night before, $18 ea for pasta cooked exactly how you want it, very nice with endless desert. Don't buy a wine, rip off half fill glass for $9 (pathetic). Very enjoyable stay, one of the best joints we have used for under $100 via their own site.…
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Date of stay: August 2019
Value
Cleanliness
Service
Room Tip: We had a King room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from MarcAndreGagnon70, Directeur d'hébergement at Quality Hotel Centre de Congres
Responded Dec 13, 2019
Thank you very much for writing about your recent stay at the Hotel Quality Hotel and Conference Center. It's always a pleasure for us to read you. We will pass on your appreciation to our team, which I am sure will be encouraged by your remarks. Here at Quality Saint-Jean, we are constantly trying to meet your expectations and needs. Thanks again for sharing your experience with us and hope to see you again soon. Regards, Marc-André Gagnon Hosting Director marcandre.gagnon@qualityhotelstjean.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel well located, 2 minutes from the #35 highway. First visit to this hotel. Free outdoor parking. Quick check-in process. Outdated but clean room/bathroom. OK for an overnight stay. Buffet breakfast served on site between 7am-10am, a bit expensive though ($16 per person). I would return for a business overnight stay but not for a family getaway.
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Date of stay: December 2018Trip type: Traveled as a couple
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
It started with the reservation, I made 2, but was emailed the same one twice so I had to call back. The suite was outdated, especially the bathroom. Breakfast was chaos as there was a bus tour in the hotel.
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Date of stay: November 2018Trip type: Traveled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
On arrival first thing was the horrible odor that was coming from the laundry first their sheets and towels to which they were leaving the door open despite it being in the main lobby and right next to the elevators which only helped to spread the smell throughout the hotel. Staff were cold. When asked about restaurant hours we were given the wrong hours and when we went down to eat in the morning it was closed and staff were not sure when exactly it would open. Room was not cleanest and towels smelled old and looked old. Will not stay here again.
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Date of stay: September 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Arrival: Stayed for two nights and booked well in advance with a group for a soccer tournament. Arrived at 2pm on Saturday and was told our room would not be ready till 4pm and they could not offer us another one (2 double beds). We did not get into our room till almost 5pm. Guest after guest arrived and had the same issues. Room: The room is okay, however the bathroom was very outdated and full of mold in the shower and around the tub. The water cycled from burning hot to cold and I would not put a child under it. Air conditioners were so loud. Hotel: The hotel did not have air conditioning in the hallways on any floor. They have only ONE ice machine on the 4th floor and it was broken. They had the same broken sign on their coffee maker in the main lobby. We found a patio to sit on but needed to access through the pool which was nearly impossible. Garbage was left all day and night by the elevator doors from the cleaners. Pool: The pool was super tiny only open between 4-10pm. It was full of chlorine. You needed to trade in your hotel key to get a pool access key. Hey only had a handful of keys. This was ridiculously inconvenient. The only good thing about the pool was they had a life guard on duty. Staff: The staff were completely overwhelmed and difficult at times due to ridiculous policies from the hotel management. Restaurant: It was only open Sat/Sun for breakfast and Sat night for dinner. The hotel was full of guests and yet they did not have enough staff on hand for service. Despite this the staff worked very hard. They food was okay. Unless you have a free breakfast coupon I would drive to Oeuf Plus just down the road for a wonderful breakfast. Recommendation: I would not stay here. It was way over priced and clearly the hotel is cutting corners with staffing, maintenance and upkeep.…
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Date of stay: August 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$98 - $128 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Relais Gouverneur Saint-Jean-sur-Richelieu
LOCATION
CanadaQuebecSaint-Jean-sur-Richelieu
NUMBER OF ROOMS
113
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Claim Your ListingQUALITY HOTEL CENTRE DE CONGRES - Prices & Reviews (Saint-Jean-sur-Richelieu, Quebec)
Frequently Asked Questions about Quality Hotel Centre de Congres
Which popular attractions are close to Quality Hotel Centre de Congres?
Nearby attractions include Sports Aux Puces (0.6 miles) and Halte des Moulins Langeliers (0.7 miles).
What are some of the property amenities at Quality Hotel Centre de Congres?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Quality Hotel Centre de Congres?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Quality Hotel Centre de Congres?
Yes, free parking is available to guests.
What are some restaurants close to Quality Hotel Centre de Congres?
Conveniently located restaurants include Steak Frites St-Paul, La Bolerie, and Zone Shish Taouk.
Are there opportunities to exercise at Quality Hotel Centre de Congres?
Yes, guests have access to an indoor pool during their stay.
Does Quality Hotel Centre de Congres offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Quality Hotel Centre de Congres?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Quality Hotel Centre de Congres?
Many travelers enjoy visiting Fort Sainte-Thérèse National Historic Site (4.4 miles).
Is Quality Hotel Centre de Congres accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.