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Fairmont Le Chateau Montebello

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About

#1 of 3 hotels in Montebello
Location
4.6
Cleanliness
4.3
Service
4.3
Value
3.6
Retreat to the charming countryside of Quebec! Quiet, private and peaceful — our exclusive resort manages to feel both grand and cozy at the same time. A bucket list destination in itself, Fairmont Le Château Montebello is known for its rustic-chic flair, warm French-Canadian hospitality and cachet as the only resort within easy access of Canada’s capital. Set on 300 bucolic acres overlooking the Ottawa River, the landmark is a quintessential Canadian resort, with 210 guest rooms and suites. Soak in the 93 years of history at this former Canadian Pacific Railway hotel and private club, and take advantage of some 40 guest activities year-round. In true resort style, everything is right here. Lounge by the largest indoor hotel pool in Canada, swim and sunbathe outside, and luxuriate at the spa. Boat in to our marina. Play 18 holes of golf, a match of tennis, curling, ice skating or cross-country skiing. Find solitude among our tranquil woods and cycling paths.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Badminton
Bicycle rental
Babysitting
Valet parking
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Wine / champagne
Canoeing
Golf course
Hiking
Mini golf
Ski rentals
Squash
Tennis court
Board games / puzzles
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Hand massage
Head massage
Manicure
Massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shops
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Luxury
Languages Spoken
English, French
Hotel links
Special Price:Same up to 20% off
4.0
4.0 of 5 bubbles3,128 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled by the river, Fairmont Le Chateau Montebello captivates guests with its picturesque setting and proximity to local attractions. While the hotel's amenities offer a variety of activities, some guests have encountered issues with their upkeep. The rooms are generally clean, yet calls for better maintenance in certain areas have been made. Opinions on value are mixed, with some travelers finding the dining and accommodations overpriced. Service quality appears to fluctuate, receiving both commendation and criticism. The rooms vary, with renovated ones receiving praise, but others described as outdated. Overall, the hotel's rustic appeal is acknowledged, yet some suggest it could benefit from fresher decor.
Location
Picturesque
Atmosphere
Rustic
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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3,128Reviews24Q+A100Room tips
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Andrea G wrote a review Mar 13
3 contributions
While I enjoyed all the activities, my room certainly wasn’t what I would expect the carpet was old and dingy. The lighting was poor. And they put my husband and I next to a room with several children with an adjoining door, which was very noisy.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Miranda G wrote a review Aug 2022
7 contributions3 helpful votes
Hotel's Favorite
As always, a relaxing and rejuvenating stay. I was happy to get one of the old rooms that still has charm and coziness. I hope you keep some of the rooms in the old style as that lends to the charm and authenticity of staying in a log cabin. Otherwise it's just another hotel room...
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Steve Chang, General Manager at Fairmont Le Chateau Montebello
Responded Aug 31, 2022
Dear 110mirandag, We are glad that you enjoyed your stay with us and that you liked our rustic style. Thank you for your comments. We look forward to seeing you again. Sincerely, Steve Chang
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cruiser07330387323 wrote a review Mar 13
2 contributions
the most romantic, fun, clean, quiet, warm lovely calm beautiful comfortable amazing food place to stay ever. the bed the room the food the staff the ambience are amazing. the walks, the facilities, the staff the space to be alone and or with others is ideal
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marine Le Château Montebello, Guest Services / Front Office at Fairmont Le Chateau Montebello
Responded 4 days ago
Thank you for your wonderful feedback! We're thrilled to hear that you had a perfect and romantic getaway at our hotel and to know that you enjoyed our comfortable rooms, delicious food, and attentive staff. We're glad you found our property to be lovely, calming, and ideal for both relaxation and socializing. We can't wait to welcome you back for another amazing stay in the future! Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Holly R wrote a review Feb 2024
3 contributions
Our family had a great time for family day weekend. The resort was well equipped with lots of activities. We especially enjoyed curling and the spa! The swimming pool was great for the kids. The weather even cooperated and we got to do some cross country skiing before leaving. Would highly recommend.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marine Le Château Montebello, Guest Services / Front Office at Fairmont Le Chateau Montebello
Responded 2 weeks ago
Dear Holly R, We're delighted to hear that your family had a wonderful time during the Family Day weekend at our resort. We're thrilled that curling and the spa were highlights for you. Thank you for your recommendation, and we look forward to welcoming you back for more memorable experiences in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Larry M wrote a review Feb 2024
Kingston, Canada1 contribution
Very relaxing mid week get away. Excellent food, great staff. The resident dog was a hit. Lobby bar staff friendly and suggested local products. Had dinner in the dining room, was excellent. The breakfast buffet was great, lots of variety, enjoyed the crepes and fresh fruit. Beautiful grounds, close to the village.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marine Le Château Montebello, Guest Services / Front Office at Fairmont Le Chateau Montebello
Responded 3 weeks ago
Dear Guest, Thank you for sharing your wonderful experience. We're thrilled to know that our food, staff, and Vic made your stay extra special. Delighted that our lobby bar and dining experiences met your expectations. Looking forward to your next visit! Warm regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sereena T wrote a review Feb 2024
Chelsea, Canada2 contributions
My boyfriend and I stayed at the hotel the Sunday night after the CSM. I have had many stays at the Chateau during the ski marathon, but this was stay was not what it used to be. The room was not as nice as previous stays, it was smaller, less updated and very warm. However, it was nice to have a window to open. The restaurant experience was lacking. As a vegan diner, in years past, the waiters and even chef would offer several options and the food was always incredible. This year the options were much more limited. There were no options at breakfast and the waitress was not helpful. After many questions, it turns out there was one option, however it was not on the a la carte menu and the waitress was unaware of it. For the price of rooms and meals at the Chateau, I expected more... especially since it has always lived up to expectations in the past.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Not many vegan options at the restaurant.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marine Le Château Montebello, Guest Services / Front Office at Fairmont Le Chateau Montebello
Responded 4 weeks ago
Dear Sereena, Thank you for sharing your feedback with us. We sincerely apologize that your recent stay at the hotel did not meet your expectations, especially considering your past positive experiences during the ski marathon. Your comments regarding the room size, updates, and dining experience have been noted, and we will address these issues with our team to ensure improvements are made. We understand the importance of accommodating dietary preferences, and we regret any inconvenience you experienced in this regard. Your satisfaction is important to us, and I will personally reach out to you to discuss further and find a suitable solution. Rest assured, we are committed to making your next stay with us a truly exceptional one. We hope to have the opportunity to regain your trust and provide you with a much more enjoyable experience in the future. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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chrislG1692VP wrote a review Feb 2024
Ottawa, Canada54 contributions13 helpful votes
I've been staying at the Château Montebello for the Canada Ski Marathon on and off since I think about 2014 or so. It's always been a bit of an extravagance, but it was the best way to get my kid to come along and do something I wanted to do. And I just plain enjoyed it. This was the first time I've been back since COVID and I must say, it's gotten stingy. The hotel is as lovely as ever. Staff are kind and friendly. The rooms were clean and well-presented, despite a clientele that is really hard on them (allowing dogs is a long-standing tradition that I expect poses more challenges than it brings in guests). But the room rates are high as ever (higher even) and the CSM 'package' was not a deal at all. I am pretty sure the dinner buffet used to be included in the room rate, but I discovered to my shock that it was $70 per person extra per night. The food was as good as ever. No problem there. But that's quite a bit of money for a buffet. Breakfast was included in the room rate. Unless you're actually doing the whole marathon, which I was. Back before COVID, the dining room opened early enough so that those doing the whole thing could fill up on crêpes and coffee before heading off at 5:00am. This year, breakfast opened at 5:30 and those who needed to leave earlier — like me — could pay $42 extra for a boîte de lunch. The capstone in this pyramid of disappointment came when my daughter and I came back after 85km of skiing to try to eat dinner. I had not made a reservation because Friday night I had seen many empty tables and figured getting a spot wouldn't be a problem. When we staggered up to the host's station on Saturday at 5:50pm I was told they were taking reservations for 8:45. I was aghast. The restaurant was for all intents and purposes empty. The staff explained our options politely and sympathetically and said people would be arriving soon to fill the space. But the space was never filled. When we came back there were tables that looked untouched and the place was as empty as at 6pm. I get the feeling the hotel just didn't have the staff to cover any more tables and management preferred to turn people away. The staff kindly took my phone number and called me when they had an available table (20 minutes ahead of schedule) but it was a pretty miserable experience, waiting in our room, exhausted and hungry for the privilege of paying $140 plus tax and tip to eat dinner, an hour before we had to go to bed in order to wake up early and ski again. I hope the hotel's new owners are a little less austere and a little more hospitality-focussed.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Don't stay here if you're doing the Canadian Ski Marathon. They're not here for you.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marine Le Château Montebello, Guest Services / Front Office at Fairmont Le Chateau Montebello
Responded 4 weeks ago
Dear Chris, We appreciate you taking the time to share your detailed feedback on your recent stay at Château Montebello during the Canadian Ski Marathon. We sincerely apologize that your experience did not meet your expectations and our usual standards of quality and service. Allow us to assure you that our team is working hard to ensure that the accommodation and services offered as part of the Canadian Ski Marathon are delivered to the highest standard. We understand your concerns regarding costs and service availability, and we would like to inform you of the steps we have taken to address our guests' needs: Firstly, we provide dedicated rooms for the storage and preparation of ski equipment to facilitate your participation in the event. Furthermore, recognizing the importance of a hearty meal to refuel after a full day on the slopes, we have adjusted the opening hours of our kitchens. They now open 1.5 hours earlier to allow marathon participants to enjoy a nourishing breakfast before their departure. Regarding restaurant reservations, we sincerely regret the inconvenience you experienced. Our staff does indeed depend on reservation rates to ensure optimal service. We understand this can pose challenges, especially when occupancy appears low. We take note of your comments and will strive to improve our communication in the future to avoid any confusion. We are grateful for your loyalty to Château Montebello, and we want to assure you that we take your feedback very seriously. We would be delighted to welcome you back to our property and provide an enhanced experience that meets your expectations of luxury and hospitality. Please feel free to contact us if you would like to discuss your stay further or if you have any specific requests for your next visit. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back again soon. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Leslie T wrote a review Feb 2024
Ottawa, Canada18 contributions28 helpful votes
I just got back from a FANTASTIC weekend for the Canadian Ski Marathon at the Montebello! What a great time. Way beyond what we’d hoped for. A special shout out to the staff at the Montebello and everyone with the CSM. Especially Maire-Ly and her family. We were 1st time racers and felt welcomed and brought into the fold. We will be back again next year.
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Date of stay: February 2024Trip type: Traveled with friends
Room Tip: They offer intro lessons for curling - fun to try.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marine Le Château Montebello, Guest Services / Front Office at Fairmont Le Chateau Montebello
Responded 4 weeks ago
That sounds absolutely amazing! I'm thrilled to hear you had such a fantastic time at the Canadian Ski Marathon in Montebello! We will adress your huge kudos to Maire-Ly and her family, as well all the staff and organizers who made this experience memorable for you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stella C wrote a review Feb 2024
1 contribution
Excellent service…every person we encountered was pleasant, helpful and seemed to genuinely enjoy serving/helping us. We enjoyed delicious food and appreciated the wonderful ambiance and relaxing environment. We experienced a fabulous get away.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marine Le Château Montebello, Guest Services / Front Office at Fairmont Le Chateau Montebello
Responded Feb 8, 2024
Thank you or your kind words, we're thrilled to hear that you had a such wonderful experience during your stay with us. We truly appreciate your feedback and hope to welcome you back soon for another memorable getaway at Le Château Montebello !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jason B wrote a review Feb 2024
Stratford, Canada6 contributions1 helpful vote
Excellent, spacious, quiet room. Breakfast buffet was very good. Dinners too!. Weather was not conducive to nordic skiing we were hoping to do. Took some patience to get some backgammon pieces for one of the game tables on the second floor overlooking the fireplace, but was a great place to hang out for a couple of hours after the day's activities were done. Staff friendly and courteous. We seem to stay here every few years and highly expect we will be back again.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Marine Le Château Montebello, Guest Services / Front Office at Fairmont Le Chateau Montebello
Responded Feb 8, 2024
Thank you for your excellent review, we hope to welcome you soon again !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$250 - $331 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont le chateau montebello hotel montebello, chateau montebello, fairmont montebello, montebello fairmont
LOCATION
CanadaQuebecOutaouais RegionMontebello
NUMBER OF ROOMS
210
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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FAIRMONT LE CHATEAU MONTEBELLO - Updated 2024 Prices & Hotel Reviews (Quebec)

Frequently Asked Questions about Fairmont Le Chateau Montebello
Which popular attractions are close to Fairmont Le Chateau Montebello?
Nearby attractions include Omega Park (2.8 miles), Fromagerie Montebello (0.9 miles), and ChocoMotive (0.5 miles).
What are some of the property amenities at Fairmont Le Chateau Montebello?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Le Chateau Montebello?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairmont Le Chateau Montebello?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Le Chateau Montebello?
Yes, valet parking is available to guests.
What are some restaurants close to Fairmont Le Chateau Montebello?
Conveniently located restaurants include Le Cafe Entre Amis, Le Bistro, and Le Napoleon.
Are there opportunities to exercise at Fairmont Le Chateau Montebello?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Fairmont Le Chateau Montebello located near the city center?
Yes, it is 0.5 miles away from the center of Montebello.
Are any cleaning services offered at Fairmont Le Chateau Montebello?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Le Chateau Montebello?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Le Chateau Montebello offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.