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392 Notre Dame, Montebello, Quebec J0V 1L0 Canada
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont Le Chateau Montebello
Updated 10/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 3 in Montebello
Location
4.5
Cleanliness
4.3
Service
4.3
Value
3.7
Retreat to the charming countryside of Quebec! Quiet, private and peaceful — our exclusive resort manages to feel both grand and cozy at the same time. A Bucket List destination in itself, Fairmont Le Château Montebello is known for its rustic-chic flair, warm French-Canadian hospitality and cachet as the only resort within easy access of Canada’s capital. Set on 300 bucolic acres overlooking the Ottawa River, the landmark is a quintessential Canadian resort, with 210 guest rooms and suites. Soak in the 90 years of history at this former Canadian Pacific Railway hotel and private club, and take advantage of some 40 guest activities year-round. In true resort style, everything is right here. Lounge by the largest indoor hotel pool in Canada, swim and sunbathe outside, and luxuriate at the spa. Boat in to our marina. Play 18 holes of golf, a match of tennis, go dog sledding, curling, ice skating or cross-country skiing. Find solitude among our tranquil woods and cycling paths. Join us for a traditional Canadian Christmas celebration or springtime Quebecois sugar shack excursion. Sip white martinis in the château’s magnificent 1930s lodge by the towering three-story stone fireplace, the iconic centerpiece of the biggest log cabin ever built. Bienvenue (welcome)!
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Golf course
Babysitting
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Baggage storage
Concierge
Gift shop
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, French
Hotel links
Special Offer:Spring Escape Package
2905Reviews24Q+A100Room tips
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Salma_TorontoGirl wrote a review Yesterday
Toronto, Canada14 contributions
We were looking for an overnight break and this worked out very well for us. The resort had excellent hiking and biking trails which we used. Montebello town was a short walk away and had quaint shops. The finest part was sitting by the giant fireplace having drinks and snacks and reading or playing board games.
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Date of stay: May 2022
Value
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Service
Room Tip: Select rooms which have been modernized. As well if possible go higher than the minimum room. It...
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Emma wrote a review May 21
1 contribution
My experience at the Fairmont Montebello was incredibly unpleasant and I will not be returning. I booked 2 nights in a renovated river view suite. Upon check in, I was told that my suite was “under maintenance” and we had been moved to a different suite. As a consolation, they gave us $60 hotel credit/night. A measly compensation for the horrible room we ended up in. Our view was of a neighbouring roof and we learned a family of birds lived there since they woke us up at 4am. None of the patios were open despite the good weather so we had no outdoor dining options. We decided to cut our visit short and left the next day. The only positive experience is that there was no difficulty in cancelling our second night. The room was ridiculously overpriced and the $60 hotel credit we received didn’t offset the difference in price between a river view room and a room with zero view whatsoever. A waste of both my time and money.
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Date of stay: May 2022Trip type: Traveled
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Lantana1953 wrote a review May 18
Kingston, Canada220 contributions62 helpful votes
+1
My wife and I stayed at Chateau Montebello for a second time May 13 - 15, 2022. First stay was a golf trip (they have a wonderful course across the road). This second stay was for the weekend marriage of our son. This hotel has history and does a good job of maintaining its rustic charm. The staff could not have been more polite/helpful. Montebello has everything you could ask for; Pools, Walking Trails, Bike Rentals, Marina and River Access, Outdoor Fire Pit Rentals, Indoor and Outdoor dining and a Lobby like no other. What we didn't realize is that Chateau Montebello is also dog friendly so no need to leave this family member at home. We will be returning for another stay. This place has grown on us!
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Date of stay: May 2022
Rooms
Service
Sleep Quality
Room Tip: We had a Family Room with a River View and it was amazing.
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Response from Steve Chang, General Manager at Fairmont Le Chateau Montebello
Responded 3 days ago
Thank you very much for your positive feedback Lantana1953. We look forward to having you with us another time soon. Best regards, Steve
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Andrew W wrote a review May 13
1 contribution
We had a nice room with a river view. The bathroom was spacious and updated with a nice rain shower. The room was a good size and the king bed was very comfortable. We took a walk through the woods and by the river and saw a couple of beavers. It was so relaxing to sit on the benches by the river. The food was very good in the restaurants too.
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Date of stay: May 2022
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Room Tip: Great grounds
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Response from Steve Chang, General Manager at Fairmont Le Chateau Montebello
Responded 4 days ago
Thank you for your positive feedback Andrew. We hope to welcome you again soon. Best regards, Steve
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Lee M wrote a review May 5
3 contributions
We arrived on April 26th left on April 28th. Check in was easy. Room was nice but the mattress needs to be replaced..very lumpy and sagged. The pool was closed and so were all the restaurants but 1. The breakfast was very good, service was excellent. What I liked about this hotel was that it was within walking distance to the town of Montebello, 15- 20 min walk. Several good bistros. I had to request maid service on my second day, which they weren't too happy to do. They cited covid, but that doesn't wash as at both the Chateau Frontenac and the Chateau Malbaie provided us with maid service without requesting. It was quite a cold day and the maid left the room window open upon exiting. When we got back to the room the temperature was 13celsius. Would I return to this hotel..probably not. I preferred the Malbaie and the Frontenac.
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Date of stay: April 2022Trip type: Traveled
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Response from Steve Chang, General Manager at Fairmont Le Chateau Montebello
Responded 1 week ago
Dear Leemorg52, Thank you for sharing with us your constructive feedback. We are sorry to read your stay did not meet your expectations and that our service was not up to Fairmont standards. We will of course follow-up with the concern departments. We very hope to receive the opportunity to better serve you on your next stay! Warm regards, Steve
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Michael H wrote a review May 3
Oxford Station, Canada2 contributions
staying in Margaret Thatcher's room was legacy for us and its close proximity to the conference wing and the restaurant made the schedule work very well. our night walks on the property were so amazing. then the day time walks were great , walking up to the chateau museum was enchanting. was able to have an amazing refresh weekend mind body soul and spirit. Praise God.
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Date of stay: April 2022
Location
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Room Tip: over looking the pool at the end of a wing
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Response from Steve Chang, General Manager at Fairmont Le Chateau Montebello
Responded 1 week ago
Dear falcon5871, We are very happy to read you had a great time with us! Until next time! Best, Steve
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No wrote a review May 2
1 contribution
Heading to the Chateau Montebello we had high expectations. Overall still impressive. The Food was very good. The environment was impressive. However the obvious disrepair and lack of maintenance was painfully shocking. Then NO HOUSEKEEPING... or to be told after one day "you could request housekeeping" didn't say that in the premium price of the room. Then when we asked for clean coffee cups, they delivered them but left the dirty ones in the room... AMATEUR HOUR!!!! We will NOT be using this location again, and Fairmont gets a black eye for reputation out of this.
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Date of stay: April 2022
Rooms
Cleanliness
Service
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Response from Steve Chang, General Manager at Fairmont Le Chateau Montebello
Responded 2 weeks ago
We are very sorry to read your stay did not meet your standards. Please allow me to express my sincerest apologies. We are very sorry to read that you were not informed properly that housekeeping service is available upon request during all the time of your stay. We will follow-up with our staff in order to make sure this information is shared correctly to all of our guests. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Steve
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Stephanie E wrote a review Apr 2022
4 contributions1 helpful vote
Loved the river and how calming it was. The great fireplace was exceptional to see and to sit by it. Really enjoyed watching two beavers playing in the river at dusk one night. The restaurant was excellent and it is expensive but we felt you got what you paid for and it was a date night. We also enjoyed the whirlpool. We were there off season for a conference which was excellent. Family Life Canda marriage conference so we did not get to try out any of the outdoor activities. We did really enjoy the outdoor fire pits that were set up at night.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Room Tip: Ask for a room facing the river.
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Response from Steve Chang, General Manager at Fairmont Le Chateau Montebello
Responded 3 weeks ago
Thank you for sharing your comments with us Stephanie. We are glad to read your conference was a success! Warm regards, Steve
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Dor81 wrote a review Apr 2022
Ottawa, Canada49 contributions47 helpful votes
+1
From the outside it's not that impressive (rustic charm but nonetheless a bit underwhelming). However the interior with the 6 sided towering fireplace, makes one think they've entered a viking great hall! Truly romantic and inspiring. So many great spots on multiple floors to gather either in a quiet corner or to hang out with your group, play games, etc. All with the ambience of the stone fireplace to charm and conjure up a different time and place. Great live music in the evenings too. One can easily complain about the aged rooms and floors however you can choose to see it as charming character and be transported back in time and embrace the sloping floors and somewhat awkward layouts. The cleaning fee per night added on to the room rate (along with all the other taxes and fees) seems odd considering there was no room cleaning at all during our stay. We did see people occasionally wiping down chairs in the common space. We walked through the tunnel to the pool area, quaint and fun, but the pools were closed and we didn't end up reserving time in a hot tub this trip. We also walked the grounds to town which was lovely, would have enjoyed a tour at the Papineau historic site but it was closed. The restaurant menu (only one was open during our stay) didn't really appeal so we only ate a small lunch on site, it was fine but nothing special and considering the prices didn't seem worth it. No mention of gluten free on the menu either but the poutine was gluten free. (Bistro Montebello nearby was very good with reasonable prices too and a great wine selection and lots of gluten free options as well). Overall a wonderful, romantic weekend, albeit expensive.
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Date of stay: April 2022Trip type: Traveled
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Response from Steve Chang, General Manager at Fairmont Le Chateau Montebello
Responded 3 weeks ago
Good day Dor81, Thank you for sharing your feedback. We are glad you have enjoyed your stay in Montebello and our magnificent lobby. Best regards, Steve
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Discover477579 wrote a review Apr 2022
2 contributions
If you keep your expectations low and don't expect any special for staying at a "Fairmont" chain hotel you'll be happy. The architecture is stunning and after you get past the structure you'll find a tired hotel. Lots of of signs of age and wear an tear. The rug in our room is bubbling off the floor in some places, and the room could use a fresh coat of paint as there are lots of wear marks and chipped paint. The 'rustic' furniture around the fireplace in the lobby is authentically rustic and some pieces are incredibly uncomfortable. Day1: we had to call to ask for the wall mirror in the bathroom to be fixed as it was falling off the wall and didn't work. Its now back on the wall but doesn't work. We also had to ask for a cover for the couch in our room as its covered with disgusting stains. We called the restaurant to make the mandatory dinner reservations, only after a few tries and no answer we left a message. When we arrived for dinner they didn't have our reservation - the staff needed to have a 'discussion' which was unprofessional and unwelcoming especially as the restaurant had very few patrons. Day 2: We woke up at 7.30/8am to the sound of the hallway being vacuumed for at least 20 mins straight. The walls are pretty thin here as we can hear constant noise from the floor above us and kids running the hallways. In the afternoon we found that our drinks has all exploded in the mini fridge. Its unclear to me what the daily $35 resort fee is for. Its hard to find what is open and available...the answer is not much and especially not anything special The pool is closed for 'renovations' something to do with the ceiling needing repair. However under this ceiling is not only over the pool but also the hot tubs. The hot tubs are open but the pool is not. The whispers are that the pool has been closed for over a year for these 'repairs' that never occur and there are no plans in the near future to do them. This hotel should not be listed as having a pool as it is misleading. If you plan on using the hot tub, be advised that you have to call in advance to try to book a time slot. There are only 2 hot tubs with limited availability for all hotel guests to try to use. So the daily resort fee of $35 may just be for your use of a tennis or squash court and walking along the river since may of the other walking trails are closed. Not worth the $$ for what you're getting. Having stayed at Westin's, Hyatt's, Delta's, Marriott's and other competing brands across the country I would say that those other hotels have the same amenities that are here except they have working pools and don't change an additional daily fee. The last time I stayed at somewhere with a stained couch, chipped paint, worn out rugs, unreliable fridges was decades ago at a roadside motel.
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Date of stay: April 2022
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Location
Service
Room Tip: If you plan on using the hot tub call before you come to pre-book your time slot, otherwise...
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Response from Steve Chang, General Manager at Fairmont Le Chateau Montebello
Responded 4 weeks ago
Dear guest, We are very sorry to read your stay did not meet your expectations. Our Guest Services department will be in contact with you shortly. We hope to receive the opportunity to better serve you on your next stay. Sincerely, Steve
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PRICE RANGE
$288 - $391 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont le chateau montebello hotel montebello, chateau montebello, fairmont montebello, montebello fairmont
LOCATION
CanadaQuebecOutaouais RegionMontebello
NUMBER OF ROOMS
210
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Frequently Asked Questions about Fairmont Le Chateau Montebello
Which popular attractions are close to Fairmont Le Chateau Montebello?
Nearby attractions include ChocoMotive (0.5 miles), Bar Le Foyer at Fairmont Le Château Montebello (0.01 miles), and Lieu historique national du Canada du Manoir-Papineau (0.4 miles).
What are some of the property amenities at Fairmont Le Chateau Montebello?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Le Chateau Montebello?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairmont Le Chateau Montebello?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Le Chateau Montebello?
Yes, free parking is available to guests.
What are some restaurants close to Fairmont Le Chateau Montebello?
Conveniently located restaurants include Le Cafe Entre Amis, Le Bistro, and Snack et délices.
Are there opportunities to exercise at Fairmont Le Chateau Montebello?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Fairmont Le Chateau Montebello located near the city center?
Yes, it is 0.5 miles away from the center of Montebello.
Are any cleaning services offered at Fairmont Le Chateau Montebello?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Le Chateau Montebello?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Le Chateau Montebello offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.