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Fairmont Le Chateau Montebello

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392 Notre Dame, Montebello, Quebec J0V 1L0 Canada
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 10/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont Le Chateau Montebello
Updated 10/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 3 hotels in Montebello
Location
Cleanliness
Service
Value
Travelers' Choice
Retreat to the charming countryside of Quebec! Quiet, private and peaceful — our exclusive resort manages to feel both grand and cozy at the same time. A Bucket List destination in itself, Fairmont Le Château Montebello is known for its rustic-chic flair, warm French-Canadian hospitality and cachet as the only resort within easy access of Canada’s capital. Set on 300 bucolic acres overlooking the Ottawa River, the landmark is a quintessential Canadian resort, with 210 guest rooms and suites. Soak in the 90 years of history at this former Canadian Pacific Railway hotel and private club, and take advantage of some 40 guest activities year-round. In true resort style, everything is right here. Lounge by the largest indoor hotel pool in Canada, swim and sunbathe outside, and luxuriate at the spa. Boat in to our marina. Play 18 holes of golf, a match of tennis, go dog sledding, curling, ice skating or cross-country skiing. Find solitude among our tranquil woods and cycling paths. Join us for a traditional Canadian Christmas celebration or springtime Quebecois sugar shack excursion. Sip white martinis in the château’s magnificent 1930s lodge by the towering three-story stone fireplace, the iconic centerpiece of the biggest log cabin ever built. Bienvenue (welcome)!
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Room & Suite (349)349
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Golf course
Babysitting
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Concierge
Gift shop
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French
Hotel links
Special Rate:Get Real - Experience it ALL - Save Up to 25%
2767Reviews22Q+A100Room tips
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Popular mentions
Eric D wrote a review Jun 15
1 contribution
The service was unrefined as seen by servers in the restaurant and the valet (the one valet available failed to welcome us and bring our luggage inside, busy discussing weekend plans with a colleague) the dinner menu was lackluster and the quality, mediocre. Breakfast was most disappointing, menu was comparable to a diner's, consisting of bacon and eggs with little to no alternatives. The latter, bagel and lox consisted of a dry bagel which one could find for 50% at Loblaw's due to nearing expiry date with some decent quality smoked salmon and cream cheese . As mentioned above, the unrefined server failed to recognize our displeasure with the meal choosing instead to question the reasons why we chose not to eat pork, only to then half heartedly agree to reach to the kitchen to change my spouse's pork for smoke salmon which we appreciated. However, the spa services offered by the manager Sylvie was professional, well organized and enjoyable. We had mani/pedi for one, massage for two and facial for two, all of which were scheduled back to back making it very efficient. We were pleased with all 3 services. The only thing we would of added was the option to have refreshments and some snacks. 8.5/10! We understand the challenges associated with the pandemic and their impact on operations. Indeed, these are challenging times for the industry. All things considered, our standards might of been too high. Unfortunately, there lays the problem... Fairmont Hotels should always exceed expectations and standards.
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Date of stay: June 2021
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Michel L wrote a review Jun 15
Montréal4 contributions
first get together with friends and spouses for a while. Could not find a better place to meet and have fun! Great choice of activities, nice location, nice set up, close to the river... Ambiance at the pool made us feel we were down south! Etc...
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Date of stay: June 2021
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Francois L wrote a review Jun 8
Boucherville, Canada2 contributions
Beautiful weather, relaxing stay, people with a smile and welcoming. The site is really beautiful near the river, but many seadoos on the river and a bit noisy. walking distance to the Montebello village to visit historic places.
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Date of stay: June 2021
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Global292798 wrote a review May 2021
1 contribution
This place is gorgeous. Rustic, ambient, and very cozy. The lobby is gorgeous and decorated with beautiful art and memorabilia. The ground and amenities are world class and the staff is happy and willing to please. As a regular fairmont customer, the Montebello has been among the best of my experiences. Golf course is fantastic and challenging, with great views and exceptional staff. Had a great weekend with 4 golf friends and we would come back anytime.
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Review collected in partnership with fairmont.com
Date of stay: May 2021
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Response from Genevieve Dumas, General Manager at Fairmont Le Chateau Montebello
Responded 3 weeks ago
What a pleasure to read your review Global292798! We are delighted that our hard work is appreciated and I will sure pass on your feedback to our team. Looking forward to your return! Geneviève
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Sharon I wrote a review Apr 2021
Gatineau, Canada34 contributions25 helpful votes
Sadly disappointed with the state of such a once top class luxury hotel. The exterior of the buildings are rotting away, some of the out buildings have holes in the roofs, the corner joinery of the once world renowned log building are decaying to the point we are not certain how they can be repaired. Birds were nesting in the logs around our window. It's such a sad sight for us as we've always admired the grounds and were once in awe of the magnificence of the main building. Although renovations have begun internally to some of the wings, the cost of a deluxe unrenovated room was highly overpriced. We realize we stayed during the pandemic and no restaurants were open inside the hotel, but the lack of a complimentary coffee/snack bar would have been the least the hotel could have done to help their guests and thank them for their stay. We did receive a complimentary water bottle, but overall highly lacked the experience of a luxury hotel. The in-room dining service was extremely over-priced and the only option within the hotel. Luckily being from the region, we were permitted to go to the few local restaurants that were open (gov't issued i.d. was required). The pool, hot tub & massages we all disappointing. The hotel seems to be overrun by families with young children running about, so much so that on a nice Saturday evening safely gathered around the stunning fireplace, all adults retreated to their rooms because the noise of rambunctious kids running about and parents who didn't seem to notice their behavior. On our many walks on their lovely trails, not once did we see another person, not even families with children itching to burn off steam. Although the Chateau Montebello was once a favourite, we are uncertain if we will return.
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Review collected in partnership with fairmont.com
Date of stay: March 2021
1 Helpful vote
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Response from Genevieve Dumas, Directeur général at Fairmont Le Chateau Montebello
Responded May 13, 2021
Thank you Sharon for your valuable feedback and comments. I have to admit with you that yes, we have some areas around our 19 buildings that do need improvements, and our owners are investing heavily in the building in the last few years 20 millions). We also have a plan to take on these big projects but as you can imagine, a 90 years old log building, even though we invest 2 millions a year on it, it seems like it does not show. We are a family friendly resort. Most of the times, couples and families cohabit nicely in our hotel. It can happen at times, where it will bother some guests that are here for tranquility. However, with our 700 acres of land surrounding our hotel, the waterside and all the grass, there are plenty of areas for every guest to enjoy their moment of peace.
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PRICE RANGE
$170 - $298 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont le chateau montebello hotel montebello, chateau montebello, fairmont montebello, montebello fairmont
LOCATION
CanadaQuebecOutaouais RegionMontebello
NUMBER OF ROOMS
210
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Frequently Asked Questions about Fairmont Le Chateau Montebello
Which popular attractions are close to Fairmont Le Chateau Montebello?
Nearby attractions include ChocoMotive (0.5 miles), Bar Le Foyer at Fairmont Le Château Montebello (0.01 miles), and Lieu historique national du Canada du Manoir-Papineau (0.4 miles).
What are some of the property amenities at Fairmont Le Chateau Montebello?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Le Chateau Montebello?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairmont Le Chateau Montebello?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Le Chateau Montebello?
Yes, free parking is available to guests.
What are some restaurants close to Fairmont Le Chateau Montebello?
Conveniently located restaurants include Le Cafe Entre Amis, Le Bistro, and Snack et délices.
Are there opportunities to exercise at Fairmont Le Chateau Montebello?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is Fairmont Le Chateau Montebello located near the city center?
Yes, it is 0.5 miles away from the center of Montebello.
Are any cleaning services offered at Fairmont Le Chateau Montebello?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Le Chateau Montebello?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Le Chateau Montebello offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.