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Hotel Pavillons Le Petit Manoir du Casino

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205 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Toronto, Canada
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very well run hotel- amazing view-if you can afford to pay for a room with a river view-beautifully furnished rooms- very spacious-good wifi-breakfast was very disappointing-breakfast room as big as our room-terrible coffee and poor selection of breakfast items- staff not very friendly,

Helpful?
Thank Indie75
TommyBernier1, Responsable des relations publiques at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Thank you for taking the time to review us on TripAdvisor. We are glad that you have enjoyed your stay! We are proud to offer spacious rooms, many with a view on the Saint-Lawrence River. One could easily spend a few hours just looking at the beauty of the scenery. We are happy that you liked it. On the other... More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

No smiles No service Management makes no efforts to fix there mistakes. Will not come here again ever. If something goes wrong they will not try to make things wright. The view is good if you are on the good side.

Helpful?
Thank LuckyPeterD
TommyBernier1, Responsable des relations publiques at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

We are truly sorry to read that you have not fully appreciated your stay with us. Let us assure you that we read every customer’s review as they help us to know what we do right and what we have to improve. Our customer’s satisfaction is a priority for all our staff and we are really disappointed to see that... More 

montreal
Level Contributor
73 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booking on line can be deceiving. The photos are sometimes much nicer than reality. In this case, I was pleasantly surprised - it was nicer in person. This hotel was recently rebuilt after the previous building was taken by fire. The reception was welcoming - you can smell the newness of the building upon entering. The rooms are nicely appointed... More 

Helpful?
Thank Bluenose1957
TommyBernier1, Responsable des relations publiques at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Thank you very much for taking the time to review our hotel on Trip Advisor. We are truly happy to see that you fully enjoyed your stay with us! We are glad to read that your room has met your expectations and that you appreciated the fireplaces. Moreover, it pleases us to know that you received a courteous and professional... More 

Sherbrooke, Quebec
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed August 22, 2016

Amazing view of the St-Laurence seaway. Comfortable and cozy room. Small pools, warm water. Service at desk could be a little more informative. One hour away from whale watching expeditions. Golf course next to hotel. Five minute ride to village and shore

Helpful?
Thank paulgX8459PC
TommyBernier1, Responsable des relations publiques at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Thank you for taking the time to express your satisfaction on TripAdvisor! We are always pleased to receive positive feedback. First of all, it is true that our hotel offers an amazing view on the Saint-Lawrence river. We are glad that you were able to enjoy it. We take good note of your comment about the service you received. It... More 

Ottawa, Canada
Level Contributor
155 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed August 5, 2016

Le petit manoir was a nice surprise. The breakfast is amazing. It is way cheaper compare to Fairmount hotel and it is only a few steps away from the hotel/casino. They have a nice outdoor hot tub as well as a pool/hot tub inside. It was very quiet when we visited. The reason I am only giving 3 stars is... More 

Helpful?
Thank farm2099
TommyBernier1, Responsable des relations publiques at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Thank you for taking some of your time to write this review. We are glad that you enjoyed your stay with us. We are sorry if you felt like our staff wasn't friendly. We take this comment very seriously. Thank you for your feedback. We were pleased to read that you enjoyed our breakfast and our location near the casino.... More 

Whitby
Level Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 11, 2016 via mobile

Found this hotel right next to the casino at 1/2 the price. Fantastic balcony view of the bay. Room was very spacious with a fireplace and bathroom had large tub. Very clean. Breakfast was included and very good. Restaurant staff we helpful and friendly. Would stay there again but longer next time. So worth the stay.

Helpful?
Thank S_R123Whitby
TommyBernier1, Responsable des relations publiques at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Thank you very much for taking the time to review us on Trip Advisor. We are truly happy to see that you fully enjoyed your stay with us! It is always great to have such positive feedback from our guests. We are pleased to know that your room has met your expectations and that you appreciated the unique view on... More 

Montreal
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed May 18, 2016 via mobile

If you are not there for the casino you should skip La Malbaie and this hotel. This hotel as well as the town lacks the charm of Baie St. Paul or Tadoussac. If you do stay in the town go to one of the boutique hotels or B&Bs. If you can afford the Manoir Richelieu it is well worth the... More 

Helpful?
Thank Herzliah
Waterloo, Canada
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 8, 2016

Small hotel with nice large rooms,studios. Well mantiened, clean, simple with great location just at higher level from the famous Fermoint hotel. Very friendly staff sp. at the breakfest room. Try to learn some French to manage your way in this area. Perfect for romantic visits.

Helpful?
Thank Ashraf M
TommyBernier1, Responsable des relations publiques at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Thank you for taking the time to review us on Trip Advisor. We are thrilled to see that you fully enjoyed your stay with us. It is always great to know that our staff received our guests with a courteous and helpful welcome. We are happy to see that the size and the cleanliness of your room has met your... More 

Quebec City, Canada
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 10, 2016

Very nice and quiet place, close to the casino and great restaurants. It was at the end of winter and the place was almost empty. The pool was so-so. The s'affiche was very friendly. We are planning to go again next fall.

Helpful?
Thank Jaywhytee
TommyBernier1, Responsable des relations publiques at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Thank you very much for taking the time to share your last experience at our hotel on Trip Advisor. It is always great to have positive feedback from our guest. We are glad to see that you fully enjoyed your stay with us and that our staff offered you a courteous and friendly service. It is important to us that... More 

Quebec City, Canada
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed March 29, 2016

When I booked this hotel via a web site, I saw very nice pictures of the hotel. When I checked in, I discovered that there was 3 different buildings, and the nice pictures were only for the main one. The building in which we stayed was older and very loud. To finish, the pool was very cold so unpleasant. That's... More 

Helpful?
Thank julien_Rennes_FR
TommyBernier1, Responsable des relations publiques at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Thank you for taking the time to write a review on Trip Advisor. We take customers’ comments really seriously. We are sorry to see that you are disappointed about your last stay with us and that your room did not meet your expectation. Indeed, the main pictures on the website represent the new rooms of our hotel, which was completely... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Golf course
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Babysitting

Additional Information about Hotel Pavillons Le Petit Manoir du Casino

Address: 525 Chemin des Falaises, La Malbaie, Quebec G5A 2V5, Canada
Location: Canada > Quebec > La Malbaie
Price Range: $106 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Pavillons Le Petit Manoir du Casino 2.5*
Number of rooms: 153
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Also Known As:
Hotel Pavillons Le Petit Manoir Du Casino La Malbaie, Quebec, Canada
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