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Novotel Toronto Vaughan Centre

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Novotel Toronto Vaughan Centre
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360 Reviews from our TripAdvisor Community

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Showing 322: English reviews
West Kelowna, British Columbia
1 review
4 of 5 stars Reviewed yesterday NEW

Nice place. Very friendly. Missing microwaves in room. Good breakfast buffet. Poor tvs. Should of had hair conditioner. Articles not left every day eg face wipes. Face cloths. Mirror fell off wall twice. Toilet handle fell off. Had to call maintenance. Also, one day the room neve got serviced and cleaned until after 4 pm. Even after calling down to... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank icbsky
Massey, Ontario, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

Weve had many good stays at this Novotel of which were all wonderful experiences. But, 1 night in particular we were awakened in the middle of the night and made to move to another room. We appreciate that the hotel were concerned for our safety & acted accordingly due an incident occurred above us that put us in jeopardy. BUT,... More 

Helpful?
Thank Claudette H
Toronto, Canada
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for a meeting and overall the hotel is clean and reasonably priced. It is walking distance to Vaughan Mills Mall and a short drive to Canada's Wonderland and other attractions. You really need a car to get to any place major unless you plan to only go to the mall. As noted the rooms are very clean... More 

Helpful?
Thank Katmandu812
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Milena Strangio, Director of Sales, was excellent to deal with. I made a last minute inquiry about availabilty for a family member who needed to join a group for a week. It was Milena's day off and a holiday weekend. She took the time respond to my inquiry, instructed staff at the hotel on how to proceed and followed up.... More 

Helpful?
Thank Greg C
Ottawa, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a good value for money hotel. It has large rooms and bathrooms, free parking, a small indoor pool, good service. There is an onsite restaurant, but also walking distance to the mall, with choice of food court or a variety of sit down restaurants. Close to Canada's Wonderland and Vaughan Mills mall (Lego Discovery Centre). The hallways could... More 

Helpful?
Thank 60Catherine
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff are great and eager to please. Very friendly from the front desk to the maintenance team. Nice clean rooms with comfy beds. big shower but no tub . 7 mins away from Canada's Wonderland. We will defiantly be back

Helpful?
Thank Colin D
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Thank you for the wonderful comment. I am glad to see that you enjoyed your stay with us and experienced our warm hospitality. Please note that we have rooms with a tub or a large glass enclosed walk in shower with a rain shower head. If you have a specific preference, please let us know when making your reservation and... More 

Ottawa, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked two nights (July 1-3, 2016) through redtags.ca site at an acceptably price $199 per night with breakfast included (so not necessary the cheapest even through the deal sites). Hotel is nicely located close to the Vaughan Mall and very close to Canada's Wonderland, perfect for our family - 2 adults, 2 kids of 8yo and 15yo. The room... More 

Helpful?
Thank Violeta B
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Violeta B, Thank you for sharing your feedback with us and I am pleased that your overall experience at the hotel was pleasant. I sincerely apologize for the incorrect charges to your credit card. I have reviewed the issue on our end and see where the error has occurred, which was an honest human error; most importantly I see... More 

Dieppe, Canada
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a great place!! First of all, it was within view of Canada's Wonderland, which is what we were there for and second of all, it was an awesome stay! The hotel itself is very nice and modern. The staff is very polite and accomodating. The rooms are large and very clean. It was a great deal for a family... More 

Helpful?
Thank Isabel T
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Isabel T Thank you for such a lovely comment and thank you for choosing Novotel Vaughan. It is a pleasure to see a positive feedback about the hotel, especially such a detailed one. I will share your comment with my team to make sure everyone is aware of what a great job they do. We are proud of our... More 

Barrie, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Room was clean but had funny odor. Wine menu was gross, all stained with something on it. Not sure what the stains were. Bed sheets were clean but ragged. Desk was broken in the front. Room felt rather sparsely furnished and uninviting. Hallways are dark and hotel in general was not clean. Pool is supposed to be salt water but... More 

Helpful?
Thank Nancy L
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Nancy L Thank you for your feedback. I have reviewed your comments and concerns, and I want to assure you that I take them very seriously. I would like to apologize for all the shortfalls you experienced at the hotel. Once again thank you for your feedback and giving us an opportunity to address your concerns in greater detail... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The hotel is located in one of Canada’s fastest growing cities;“The City of Vaughan, the City above Toronto”. In the heart of agrowing corporate centre, it is a perfect location for business.The proximity of attractions like Canada’s Wonderland andVaughan Mills Mall will appease the family shopper, historybuff and thrill seeker. The Novotel is the ideal hotel for yourleisure or business experience. ... more   less 

Additional Information about Novotel Toronto Vaughan Centre

Address: 200 Bass Pro Mills Dr, Vaughan, Ontario L4K 0B9, Canada
Location: Canada > Ontario > Vaughan
Price Range: $108 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Toronto Vaughan Centre 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Novotel Toronto Vaughan Centre Hotel Vaughan
Novotel Toronto Vaughan Centre Ontario
Hotel Style:
#4 Business Hotel in Vaughan
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