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Hilton Garden Inn Toronto/Ajax

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500 Beck Crescent, Ajax, Ontario L1Z 1C9, Canada
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Hilton Garden Inn Toronto\/Ajax
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410 Reviews from our TripAdvisor Community

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Showing 400: English reviews
Toronto, Canada
Level Contributor
11 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

The Hilton Garden Inn was impressive upon arrival. The breakfast was good, although we didn't realize you could order eggs or pancakes and French toast. So if you are taking part of breakfast that isn't complimentary, ask. Our experience was good however, there were no towels in the pool area and there was a terrible accident with a young girl... More 

Helpful?
Thank irie_male
Springbrook on
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed there for two nights. Decent bed, clean rooms , good breakfast , great service. What more do ya want. Our grandkids had fun at the pool. There was a block of rooms that were rented and got a pretty decent deal. Prices were ok for breakfast considering it was at a hotel . Would have been nice if it... More 

Helpful?
Thank Clan6
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We booked on a value website and felt it was a good price. Room was updated, but a little loud being by the elevators. There was a nice pool and the breakfast looked great although we didn't eat there. Nice central location near the 401. We would go back

Helpful?
Thank Neener74
Ottawa, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

The hotel room was spacious, very clean and the bed was comfortable (and provided adjustable firmness). The room had a microwave and small fridge which was a bonus. The lobby was clean, modern, spacious and had a restaurant which was open to the lobby (I liked that). Coffee was free and they had a huge, varied buffet available for breakfast.... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 48janw
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you for sharing your experience with us. I am thrilled to learn that you had a fantastic stay and that we exceeded your expectations. We appreciate your business and look forward to welcoming you back in the near future. More 

Tweed, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Pool was nice but little cold Very clean hotel, friendly staff. Three pillows per bed and unable to get extra. Family enjoyed the facility and complimentary Internet. Liked having fridge and microwave in the room! Great stay and affordable!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank O4286LInicolew
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for your wonderful feedback about your recent stay at the Hilton Garden Inn Toronto Ajax. I am so happy you enjoyed your stay and am pleased to know that the property accommodated your travel needs while you were on your trip. It was an absolute pleasure to have you stay with us and we look forward... More 

Sarnia, Canada
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here with family on our way home from Kingston. Beautiful, fresh with super easy access from the highway. Staff were fantastic during reservation, check in and when asked for additional towels. Close to places to eat. We did not use the on site dining. Kids used the pool and fitness Centre. Highly recommend... Even smell fresh and inviting!

Helpful?
1 Thank Shelley and All... V
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you for choosing the Hilton Garden Inn Toronto Ajax for your travel and accommodation needs. I am delighted to know that you had a pleasant stay with us. I appreciate you sharing your review via Trip Advisor. Please let us know when you are in the area next and we will be more than happy to assist you with... More 

ALBERTA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Kitchen cooks do not listen & cannot understand English. Waited 15 minutes for omelette. It took this long before anyone came to my table to see if I needed anything. Customer awareness by the wait staff was totally unacceptable.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 7TRAVELLERS
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you for taking the time to share your recent experience with us. My sincere apologies for falling short on service and delivery standards. Your comments have been taken into consideration and appropriate training will be given to staff to ensure an exceptional stay experience for all guests. Thank you for staying with us and we hope to get another... More 

Ajax, Canada
1 review
2 of 5 stars Reviewed 3 weeks ago

Contractors directly in front of lobby entrance were cutting concrete and sprayed my car with an inch of cement dust. Why would you have them out there at 3-5pm Friday night high traffic check in time? Standing lamp in my room was leaning against wall to stay upright and room is very dated.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ian P
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you for taking the time to write a review. My sincere apologies for the experience you had while you stayed with us. Please be assured that your concerns will be rectified right away to avoid issues mentioned in the future. Thank you for staying with us and we hope you will give us another chance to demonstrate our commitment... More 

Plantation, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Good people at front desk. Britney is equal to two people she deserves recognition immediatly ! and in the dining room people work hard and efficient ! Make sure to recognize your staff...its more important than money sometimes.. Buy them tickets to a game or something... make it happen for them...they make it happen for you... Thank you Gidon Reichstein

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gidon R
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for staying with us. It was an absolute pleasure having the chance to accommodate you. I am excited to learn that you enjoyed your stay with us. I will definitely share your positive comments with the entire staff. We appreacite your business and look forward to welcoming you back in the near future. More 

Calgary, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

We were in Ajax for my Niece's wedding and guests stayed at the Hilton Garden Inn Ajax. Our stay was very good, the staff were approachable and efficient. The room was clean and well kept. Housekeeping was very good as well. Sitting outside by the pool or on the patio in front of the bar is a bit noisy due... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Marian R
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for sharing your recent stay experience with us. I am happy to learn that you found the facility and the services offered here to your liking. Thank you for staying with us and we look forward to welcoming you back in the near future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Toronto/Ajax

Address: 500 Beck Crescent, Ajax, Ontario L1Z 1C9, Canada
Location: Canada > Ontario > Ajax
Price Range: $102 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Toronto/Ajax 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hilton Garden Inn Toronto/Ajax Hotel Ajax
Hilton Garden Inn Ajax
Hilton Ajax
Ajax Hilton
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