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Mermaid Lodge & Motel

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Mermaid Lodge & Motel
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151 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Reviewed 4 weeks ago

This place was great.... We stayed overnight and the room was a little dated but very clean, the owners were extremely friendly and were more than willing to tell you about places in the area for dinner or to go see... It was a very short walk to and from the resort for a swim we could get there in...

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Helpful?
Thank Nikki R
Kamloops, Canada
Reviewed 4 weeks ago

My husband and I stayed there a couple of weeks ago. Arrived and the room had no heat on, room was ice cold. Floor in bathroom rotten, room had dirty black hand marks all over door, old windows, door to balcony warped, had to bang it to get it open. Booked a kitchenette .. no kitchenette. Hot tub dirty and...

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Thank bonnieburns54
Peachland, Canada
Reviewed September 15, 2016 via mobile

Although dated it has everything you need for a great stay and with the price of a day pass to the hotsprings, a great deal. Beautiful lake views too. The bed i used was comfy and the suite clean. Could have used more coffee but that's my fault as I didn't realize it was a full kitchen

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Thank MaternalLee
Miles City
Reviewed September 14, 2016

The staff was very friendly the location was s close to the spa .we could walk over in a minute.the The motel is quite old and is showing her age.We picked fresh pears right off the tree in the backyard.The hot tub area was clean.

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Thank Douglas B
Kelowna, Canada
Reviewed September 10, 2016

My wife and I just stayed here this weekend. We wanted to visit AInsworth Hot Springs which just happens to be next door. Now I usually don't do reviews for hotels or motels because of the different variables that come into play. I wanted to do one for Mermaid Lodge because I see there has been some negative reviews so...

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Thank M0rec0ffeeplz
St. John's, Canada
Reviewed August 25, 2016 via mobile

This motel is very affordable and only a 1 minute walk to the Hot Springs. It is suitable for a short stay only. It is clean and the owners do their best to please but it is a very basic hotel. We had the kitchenette room and there was ample room for the four of us

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1Thank Topsailman
Toronto
Reviewed August 25, 2016

Picked this hotel as it was close to the springs and could accommodate a family. Not at a luxury hotel nor a place I would go away to for a special occasion. Its run by a nice couple who were more than friendly. The rooms were clean but very tired... screens missing from windows and spider webs all over the...

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Thank World_Traveller084
Spokane, Washington, United States
Reviewed August 17, 2016

A clean hotel with friendly staff. They've put in new couches which recline and they are very comfy. Next door to the hot springs resort and the Mermaid provides towels for us to use. The room was in excellent condition, not even dust bunnies under the bed.

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Helpful?
Thank Virginia P
MermaidMotel, Owner at Mermaid Lodge & Motel, responded to this review

Thank you for your wonderful review and we are pleased you were able to enjoy your Anniversary whilst staying with us. We believe that as a business, "you are only as good as the people who work for you" and we must give credit to Shayne, Emily and Taylor for their dedicated and thorough work ethics. We look forward to...

Edmonton
Reviewed July 27, 2016

Our family of 5 stayed in this motel for one night in July on our way from Penticton to Creston. It is a very basic motel that needs upgrading. Staff is very friendly. The location is really nice and very convenient, and the view from the balcony was great (we stayed in room #6), but unless they plan to do...

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Helpful?
Thank Agusia20
MermaidMotel, Manager at Mermaid Lodge & Motel, responded to this review

Thank you for your comments, We are doing our very best to fix any minor blemishes or repairs the units may have. We hope to see you again soon, and do our best to make your stay as memorable as possible. The Gillies Family & Staff

Reviewed July 25, 2016

We were welcomed by a friendly attendant who did a great job of welcoming us. The room was clean and very nice with a great view. It was right next to the hot springs. While the hotel was not new it was well cared for. I would stay here again if I went there.

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Helpful?
Thank Matt G
MermaidMotel, Manager at Mermaid Lodge & Motel, responded to this review

Thank you very much for the wonderful review! We are very happy to hear our hard work was enjoyed to its fullest. We look forward to seeing you again soon! The Gillies Family & Staff

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
Official Description (provided by the hotel)
Clean, comfortable, newly renovated motel kitchenette units that will sleep 2-6 persons and modest, historical lodge units that will sleep 2-5 persons. All units have balconies with lake & mountain views and are conveniently located next door to the Ainsworth Hot Springs Pools and Cave. On-site outdoor BBQ and Jacuzzi/Hottub open year-round. Additional amenities include wireless Internet, satellite TV/Radio and complimentary pool towels. Don't want to drive here?? No problem, we can arrange shuttle service from Nelson Greyhound Bus Lines or Castlegar Airport to Ainsworth Hot Springs. You can also fly in to the new international airport in Cranbrook., B.C., Then rent a car for the scenic 3 hour drive to Ainsworth Hot Springs. ... more   less 

Additional Information about Mermaid Lodge & Motel

Address: 3622 North Street | P.O. Box 1333, Ainsworth Hot Springs, British Columbia V0G 1A0, Canada
Location: Canada > British Columbia > Kootenay Rockies > Ainsworth Hot Springs
Price Range: $81 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mermaid Lodge & Motel 2.5*
Number of rooms: 9
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Also Known As:
Mermaid Hotel Ainsworth Hot Springs
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Questions & Answers

Here's what travelers have asked, with answers from Mermaid Lodge & Motel staff and other travelers.
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Questions? Get answers from Mermaid Lodge & Motel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“no good rooms, run down motel”
 of 5 bubbles bonnieburns54, 4 weeks ago | Read review
“Make sure you eat before you get there. No food services close.”
 of 5 bubbles World_Traveller084, Aug 25, 2016 | Read review
“all rooms are good but we like the kitchenettes best.”
 of 5 bubbles 197virginiap, Aug 17, 2016 | Read review
“Hot springs”
 of 5 bubbles zoltank157, Jul 17, 2016 | Read review
“lots of hot water but it takes a while to get hot if you choose the far (Number 6) rooms”
 of 5 bubbles BeverlyC594, May 22, 2016 | Read review
5 of 5
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