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Mermaid Lodge & Motel

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Mermaid Lodge & Motel
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146 Reviews from our TripAdvisor Community

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Showing 145: English reviews
St. John's, Canada
Level Contributor
103 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

This motel is very affordable and only a 1 minute walk to the Hot Springs. It is suitable for a short stay only. It is clean and the owners do their best to please but it is a very basic hotel. We had the kitchenette room and there was ample room for the four of us

Helpful?
Thank Topsailman
Toronto
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Picked this hotel as it was close to the springs and could accommodate a family. Not at a luxury hotel nor a place I would go away to for a special occasion. Its run by a nice couple who were more than friendly. The rooms were clean but very tired... screens missing from windows and spider webs all over the... More 

Helpful?
Thank World_Traveller084

Travelers are raving about these Ainsworth Hot Springs hotels

Spokane, Washington, United States
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

A clean hotel with friendly staff. They've put in new couches which recline and they are very comfy. Next door to the hot springs resort and the Mermaid provides towels for us to use. The room was in excellent condition, not even dust bunnies under the bed.

Helpful?
Thank Virginia P
MermaidMotel, Owner at Mermaid Lodge & Motel, responded to this review

Thank you for your wonderful review and we are pleased you were able to enjoy your Anniversary whilst staying with us. We believe that as a business, "you are only as good as the people who work for you" and we must give credit to Shayne, Emily and Taylor for their dedicated and thorough work ethics. We look forward to... More 

Edmonton
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 weeks ago

Our family of 5 stayed in this motel for one night in July on our way from Penticton to Creston. It is a very basic motel that needs upgrading. Staff is very friendly. The location is really nice and very convenient, and the view from the balcony was great (we stayed in room #6), but unless they plan to do... More 

Helpful?
Thank Agusia20
MermaidMotel, Manager at Mermaid Lodge & Motel, responded to this review

Thank you for your comments, We are doing our very best to fix any minor blemishes or repairs the units may have. We hope to see you again soon, and do our best to make your stay as memorable as possible. The Gillies Family & Staff More 

1 review
4 of 5 stars Reviewed 4 weeks ago

We were welcomed by a friendly attendant who did a great job of welcoming us. The room was clean and very nice with a great view. It was right next to the hot springs. While the hotel was not new it was well cared for. I would stay here again if I went there.

Helpful?
Thank Matt G
MermaidMotel, Manager at Mermaid Lodge & Motel, responded to this review

Thank you very much for the wonderful review! We are very happy to hear our hard work was enjoyed to its fullest. We look forward to seeing you again soon! The Gillies Family & Staff More 

A TripAdvisor Member
2 of 5 stars Reviewed 5 weeks ago via mobile

We stayed at the mermaid lodge for a last minute weekend getaway with the kids. We booked here because the hot springs resort had no occupancy and the pictures on their website looked decent. I wish I would have read reviews online first. The location was great and the hotel manager was very welcoming and friendly. We went for the... More 

Helpful?
Thank A TripAdvisor Member
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 17, 2016

The Kootenay's are really hot during the summer. Even on a cloudy day the temperature can get high. And when the sun comes out it is usually roasting hot. I was there in the exact same place a few years ago and it reached 41 degree celsius one time. So the rooms at this place not having airconditing was a... More 

Helpful?
1 Thank Zoltan K
MermaidMotel, Manager at Mermaid Lodge & Motel, responded to this review

We would like to thank you very much for the comments. We are working very hard to constantly update the rooms. We are listnening very closely to what people are saying, to best turn our attention to any needed changes. We are glad you enjoyed our wonderful location, and hope the next time you stay with us will be a... More 

Tofino, Canada
Level Contributor
3 reviews
1 of 5 stars Reviewed July 11, 2016 via mobile

This place is very outdated and falling apart. The deck was falling off and dangerous, the bathroom door didn't close and the bed was old and uncomfortable. It's such a shame that an old building like that isn't being restored or looked after. It could be so cute but instead it feels like a old run down apartment building with... More 

Helpful?
Thank terah55
MermaidMotel, Manager at Mermaid Lodge & Motel, responded to this review

We are very sorry to hear that your stay was not enjoyed. We are doing our very best during this extremely busy time of year for us, to keep up with any repairs or updates the building might need. We are currently on the works of fixing the decks on our Motel Units #7 And #8. We apologize again, and... More 

Regina, Canada
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 7, 2016 via mobile

Value and location. Located 100m from the Hot Springs and costing much much less then staying there the Mermaid provides clean recently renovated rooms. It looks rough on the outside but the inside (not fancy) is clean and rustic. The motel is also pet friendly. Follow the signs to find the entrance in the back off the highway. Families can... More 

Helpful?
Thank Brian B
MermaidMotel, Manager at Mermaid Lodge & Motel, responded to this review

Thank you for the kind review! The Mermaid Lodge & Motel is currently the oldest establishment on Kootenay Lake. Dating back to 1891, it is about 125 years old. Glad you enjoyed the rooms as we try to keep them as up to date as possible, while preserving the historic value of the building. Look forward to welcoming you back,... More 

Level Contributor
4 reviews
3 of 5 stars Reviewed July 2, 2016 via mobile

We were a little hesitate on arrival. It was difficult to find entrance due to fact it is slightly hidden and The outside of motel was dated and hotel hidden by shrubbery but the room was clean and comfortable. And we liked the fact it was right next door to the hot springs. We would stay again if through that... More 

Helpful?
Thank Debbie T
MermaidMotel, Manager at Mermaid Lodge & Motel, responded to this review

Thank you for the review! Glad you enjoyed our location next to the Hot Springs. The Mermaid Lodge & Motel is the oldest running establishment on Kootenay Lake. Built in 1891 it has been around for 125 Years. We try to keep the units clean and comfortable for your pleasure, as well as preserving the historical values of the building.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Hot Tub
Room types
  • Kitchenette
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
Official Description (provided by the hotel)
Clean, comfortable, newly renovated motel kitchenette units that will sleep 2-6 persons and modest, historical lodge units that will sleep 2-5 persons. All units have balconies with lake & mountain views and are conveniently located next door to the Ainsworth Hot Springs Pools and Cave. On-site outdoor BBQ and Jacuzzi/Hottub open year-round. Additional amenities include wireless Internet, satellite TV/Radio and complimentary pool towels. Don't want to drive here?? No problem, we can arrange shuttle service from Nelson Greyhound Bus Lines or Castlegar Airport to Ainsworth Hot Springs. You can also fly in to the new international airport in Cranbrook., B.C., Then rent a car for the scenic 3 hour drive to Ainsworth Hot Springs. ... more   less 

Additional Information about Mermaid Lodge & Motel

Address: 3622 North Street | P.O. Box 1333, Ainsworth Hot Springs, British Columbia V0G 1A0, Canada
Location: Canada > British Columbia > Kootenay Rockies > Ainsworth Hot Springs
Price Range: $84 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mermaid Lodge & Motel 2.5*
Number of rooms: 9
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Also Known As:
Mermaid Hotel Ainsworth Hot Springs
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