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Half Moon Lake Resort

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76 Reviews from our TripAdvisor Community

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Showing 76: English reviews
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Tofield
Reviewed August 20, 2016 via mobile

This is hands down the worst campground I have ever stayed at. You will get everything you have stollen even though there is so called security group hired for this campground . You won't receive the site you booked. The full service site I was given was 15 amp power which the breakers tripped constantly. The washrooms and showers are...

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Helpful?
6Thank Ian J
Management response:

Hello, Ian, and my apologies for responding so late. I'm very sorry to hear of the difficulties you had while visiting Half Moon Lake Resort and I can assure you that an experience like this will not be repeated. Recently, Half Moon Lake Resort underwent a management change and we are working diligently to correct all of the issues you...

Edmonton, Canada
Reviewed July 4, 2016

The TripAdvisor reviews had me a little leery before we got there. I booked the campsite about a month in advance. There are a number of spots that are occupied long term. It would be a great location for a weekend group gathering. Lots of room for tents, and group set up of campers/RV's. Mini golf is free though don't...

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Helpful?
2Thank 22suzieq
Jason A, Manager at Half Moon Lake Resort, responded to this review

Hello there! Thank you for taking the time to review your experience at Half Moon Lake Resort. I'm happy to see that you enjoyed your experience and would recommend it to others. I would also like to note that Half Moon Lake Resort recently underwent a change in management and our goal is to improve in all of the areas...

Edmonton, Canada
Reviewed June 27, 2016 via mobile

We went for a Sunday day at the lake, spent $30 for a family of 4 only to find a stagnet lake that gave everyone swimmers itch and an old mini golf course that will lose your ball in five minutes because of the holes everywhere. Best to find another lake/beach to enjoy cause it won't happen here.

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3Thank Gary8608
Jason A, Manager at Half Moon Lake Resort, responded to this review

Hello! Please accept my apologies for such a late response; Half Moon Lake Resort has recently undergone a change in management and we are in the process of refreshing the resort in order to fix as many issues as we possibly can. I'm very sorry to hear of your experience with the mini golf course and I would like to...

Sherwood Park, Canada
Reviewed January 25, 2016 via mobile

Residence would steal canoes from homeowners around the lake and the office staff were suspiciously be unhelpful when reported to them. This place needs to be cleared out and bought out by somebody who cares. This place has a poor reputation and stands true. Just ask to drive through before you pay and you will see what I mean

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9Thank frazer a
Jason A, Manager at Half Moon Lake Resort, responded to this review

Hello, Frazer! Thank you for your reply and my apologies for such a delayed response. I'm so sorry to hear of the difficulties you experienced. Half Moon Lake Resort is now under new management and we are very excited to begin refreshing the Resort and turning it into a place that families are proud to visit. We understand that a...

Fort Saskatchewan, Canada
Reviewed October 15, 2015

Started off my adventure at Half Moon August 1st 2015. Moved from Calgary where I had a very nice resort campground for my fifth wheel but was too far so Half Moon was nice and close and seemed very quiet and of course was under new management. Probably the owners first mistake. I was renting for a month and they...

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4Thank Bubbles_Bad
Jason A, Manager at Half Moon Lake Resort, responded to this review

Hello, Bubbles_Bad and thank you for your reply. I'm so sorry to hear of the difficulties you experienced while visiting the Resort in 2015, and I'm very sorry for the lapse in response time. Half Moon Lake Resort is now under new management and we are very excited to begin refreshing the Resort and turning it into a place that...

Edmonton, Canada
Reviewed September 7, 2015

It was my first time to visit this property. First of all, this is a huge property. They have a lot of buildings (cottage/ cabin rentals, store, washrooms, barns, etc). The thing is.. it is very unorganized! Yes they do give you a map of the property when you come in but they don't have street numbers or street signs!!!...

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1Thank sanavanic
Dee-Anne C, Guest Relations Manager at Half Moon Lake Resort, responded to this review

Halfmoon Lake is now under new ownership and management as of July 2015. Our focus is to run a well maintained, clean and safe campground. We regret that you did not enjoy your stay and would like to address some of your concerns. We are in the process of resigning the entire campground as we agree that the signage is...

Reviewed August 8, 2015

We organized a famiy reunion on the long weekend at Half Moon Lake Resort. From my perspective we were very happy with the way the management addressed any issues that we had. Given that it was the long weekend and it was very busy, they did their best to respond to any concerns we had in a timely manner. In...

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1Thank Brian J
Sherwood Park, Canada
Reviewed August 3, 2015

This is the first time my family has been there and I was terrified because of all the bad reviews and also not expecting anything good at all. When we got there, I was pleasantly surprised with the state of the buildings at the entrance. It was very noticeable that they had been investing a lot of time and money...

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1Thank Jessica P
Reviewed July 30, 2015 via mobile

We have been camping at half moon lake resort for most of the summer and love it :). The lots are very spacious and my kids love it there. Way to go to the new management at half moon lake resort you are doing a awesome job !!!!!! I would recommend it to anyone that loves to go camping :).

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1Thank Campfi
Red Deer, Canada
Reviewed July 28, 2015

This was a very nice relaxing place to be. Large sites with lots of privacy. Place is under new management and has come a long way. We will definitely return this year!!!!! All employees are pleasant and helpful and went out of their way to help with anything

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1Thank kate n
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52 photos of this hotel

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Amenities

Highlights
  • Beachfront
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
Internet
  • Public Wifi
Services
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Half Moon Lake Resort has it all. Enjoy the natural, peaceful surroundings for a relaxing time away, or make your own adventure with the many activities we have to offer! Beach sports, mini golf, paddle boats and great play areas will give your entire family a time to remember. Experience our hidden paradise this summer. The best things in life aren't things... ... more   less 

Additional Information about Half Moon Lake Resort

Address: 21524 Township Road 520, Sherwood Park, Alberta T8E 1E5, Canada
Location: Canada > Alberta > Sherwood Park
Price Range: $26 - $45 (Based on Average Rates for a Standard Room)
Number of rooms: 293
Also Known As:
Half Moon Lake Hotel Alberta
Half Moon Lake Resort Sherwood Park, Alberta
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Questions & Answers

Questions? Get answers from Half Moon Lake Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book early for a fully serviced lot.”
 of 5 bubbles 22suzieq, Jul 4, 2016 | Read review
“Only those who bought their lots there have the good spots!”
 of 5 bubbles sanavanic, Sep 7, 2015 | Read review
2 of 2
Questions? Get answers from hotel staff and past guests. Ask a question