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Quality Inn and Suites

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9704 97th Street | Box 1050, High Level, Alberta T0H 1Z0, Canada (Formerly Stardust Motor Inn)
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1 room 1 adult
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24 Reviews from our TripAdvisor Community

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Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed December 8, 2015

In such a northern community, what a blessing it is to have everything indoor! I pulled up to my room, didn't have to leave, and got to enjoy dinner and nightlife all under one roof. Made to order breakfast was absolutely delicious! Anyone eating in the restaurant or lounge has to try the steak and lobster, it's to die for.... More 

Helpful?
Thank hailey m
Tareq M, Manager at Quality Inn and Suites, responded to this review

Dear Halley, Thank you for your wonderful feedback. It was a pleasure serving you and we hope to see you again soon! Kindly, Tareq Morad More 

1 review
1 of 5 stars Reviewed October 17, 2015 via mobile

This hotel does not have a water park as advertised although there is one across the highway at the Best Western. The bathroom was dirty and dining room unclean and dingy. We had to go back to the front desk three times for them to get our door keycard to work. The sink in the bathroom drips non-stop. The couple... More 

Helpful?
Thank maggiesmama
Tareq M, Manager at Quality Inn and Suites, responded to this review

Dear Guest, We are disappointed to hear that we did not meet or exceed your expectations. All of the maintenance issues you've pointed out have been examined and addressed. We hope you give us the opportunity to host you once again. Kindly, Tareq Morad More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 30, 2015 via mobile

Stayed here both going to and coming from Yellowknife to visit family. Had a "jacuzzi suite" which had a 2 person jacuzzi tub right in the room area and a gas fireplace. Doing updates in lobby area and it looks great. Instead of breakfast room, breakfast is offered from a 3 choice menu in restaurant. Husband and I both had... More 

Helpful?
Thank Debbie G
Tulsa, Oklahoma
Level Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed September 19, 2015

After some very special high end places, we needed a just stop for one night place before we got to Northwest Territories. We are familiar with Quality Inns in the states and this is about the same. Actually service was good and accommodating. Restaurant was surprisingly good if you like heavy calorie working man's food. It was obvious that this... More 

Helpful?
Thank RAPJJP
Huntsville, Alabama
Level Contributor
603 reviews
415 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
4 of 5 stars Reviewed June 28, 2015

We stayed here twice on our way to Yellowknife and on our way back. The folks here are very friendly. The facilities are older but the room seemed nice and clean. The beds were comfortable which is the most important thing. Our room the first visit had a beautiful gas fireplace with a huge surround. On our second stay we... More 

Helpful?
Thank AGoingGal
Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2015

I enjoy a fabulous stay in High Level thanks to the staff and the amenities at the Quality Inn & Suites. Front desk staff were friendly, room was fully equipped and very clean, and the food in the restaurant was delicious. I would definitely recommend!

Helpful?
1 Thank Syney G
Nicolene L, Manager at Quality Inn and Suites, responded to this review

Dear Syney G, Thank you for your amazing review! I'm happy to hear we have offered all the amenities necessary for your comfort. On behalf of our entire team, we work hard at what we do to provide the best which result in making your stay a fabulous experience. We hope to see you in the future and it was... More 

Yellowknife
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed May 19, 2015

I have stayed here several times over the last couple of years. I have even posted my concerns on here previously as well. The rooms are clean, the breakfast is delicious. The customer service is absolutely horrible and has not improved from day one. Staff are very hard to find. Very rarely will you walk in and actually find someone... More 

Helpful?
Thank tdugg
Tareq M, Manager at Quality Inn and Suites, responded to this review

Dear Guest, Your feedback is detrimental to our success, and I thank you for taking the time to share your experience. I am pleased to hear that our facilities were to your satisfaction and that you enjoyed the complimentary breakfast. Regretfully, we disappointed you with regards to the customer service you received. We experienced a short period of labor shortages,... More 

Calgary, Canada
1 review
5 of 5 stars Reviewed April 12, 2015

The staff at this Hotel are more than accommodating. Friendly service throughout my entire stay. I upgraded to a suite which was more like an apartment. It was in a stand alone building across the parking lot, and although I probably would have chosen a room with interior access in the winter, the suite was so spacious and fully equipped... More 

Helpful?
Thank Nancy S
Nicolene L, Manager at Quality Inn and Suites, responded to this review

Dear Nancy S, We thank you for your kind words, we will use your comment for further encouragement within our team. I'm pleased to hear our team members were more than accommodating because we strive for the highest standards and will always walk the extra mile to give the best service possible. Thank you again for praising our service and... More 

Westlock, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed January 7, 2015

I was very pleased with my stay at this property. My room was clean with a cozy fireplace and a nice TV. I have to say that all the staff were very friendly, and the breakfast options were the best i've had anywhere. I would definately recomend this property!

Helpful?
Thank Jillian T
Tareq M, Manager at Quality Inn and Suites, responded to this review

Dear Jillian, Thank you for your positive feedback. On behalf of our entire team, it was our pleasure to serve you and we look forward to your return. Kindly, Tareq Morad More 

Calgary, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 8, 2014

After diligent research of all the hotel options in High Level, I ultimately chose the Quality Inn because it had a great overall guest rating, seemed to offer good bang-for-your-buck, lots of great comments on their breakfast offering, and was the one hotel that was not adjacent to the railway tracks that run along the other side of the highway.... More 

Helpful?
Thank Phillip S
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