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Quality Inn and Suites

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Quality Inn and Suites
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26 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Calgary, Canada
1 review
5 of 5 stars Reviewed May 10, 2016

I recently travelled up to High Level to visit my sister and her family from Calgary and was a little anxious as to what I was going to experience while here. The staff here is extremely helpful and eager to assist in any way possible. The breakfast offers what one would typically have if at home - waffles, eggs, sausage,... More 

Helpful?
Thank javelinepfeiffer
2 reviews
5 of 5 stars Reviewed April 19, 2016

Driving through High Level I was very surprised to see so many recognizable brands. As a choice rewards member I decided to choose the Quality Inn. It was a fantastic choice! The beautiful welcoming lobby was a great first impression, followed by a lovely greeting from the front desk lady. She was very sweet and sold me on the Steak... More 

Helpful?
Thank Josh Y
Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed December 8, 2015

In such a northern community, what a blessing it is to have everything indoor! I pulled up to my room, didn't have to leave, and got to enjoy dinner and nightlife all under one roof. Made to order breakfast was absolutely delicious! Anyone eating in the restaurant or lounge has to try the steak and lobster, it's to die for.... More 

Helpful?
Thank hailey m
Tareq M, Manager at Quality Inn and Suites, responded to this review

Dear Halley, Thank you for your wonderful feedback. It was a pleasure serving you and we hope to see you again soon! Kindly, Tareq Morad More 

1 review
1 of 5 stars Reviewed October 17, 2015 via mobile

This hotel does not have a water park as advertised although there is one across the highway at the Best Western. The bathroom was dirty and dining room unclean and dingy. We had to go back to the front desk three times for them to get our door keycard to work. The sink in the bathroom drips non-stop. The couple... More 

Helpful?
Thank maggiesmama
Tareq M, Manager at Quality Inn and Suites, responded to this review

Dear Guest, We are disappointed to hear that we did not meet or exceed your expectations. All of the maintenance issues you've pointed out have been examined and addressed. We hope you give us the opportunity to host you once again. Kindly, Tareq Morad More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 30, 2015 via mobile

Stayed here both going to and coming from Yellowknife to visit family. Had a "jacuzzi suite" which had a 2 person jacuzzi tub right in the room area and a gas fireplace. Doing updates in lobby area and it looks great. Instead of breakfast room, breakfast is offered from a 3 choice menu in restaurant. Husband and I both had... More 

Helpful?
Thank Debbie G
Tareq M, Manager at Quality Inn and Suites, responded to this review

Hello Debbie! We are so pleased to hear that you enjoyed staying at our property. Your feedback is greatly appreciated and we look forward to your next visit. More 

Tulsa, Oklahoma
Level Contributor
158 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed September 19, 2015

After some very special high end places, we needed a just stop for one night place before we got to Northwest Territories. We are familiar with Quality Inns in the states and this is about the same. Actually service was good and accommodating. Restaurant was surprisingly good if you like heavy calorie working man's food. It was obvious that this... More 

Helpful?
Thank RAPJJP
Tareq M, Manager at Quality Inn and Suites, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback regarding your stay at our property. We are happy to hear that after a long drive we were able to meet your expectations and provide you a relaxing and comfortable stay. Thank you for staying at our property and we hope to see you again soon. More 

Huntsville, Alabama
Level Contributor
706 reviews
490 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
4 of 5 stars Reviewed June 28, 2015

We stayed here twice on our way to Yellowknife and on our way back. The folks here are very friendly. The facilities are older but the room seemed nice and clean. The beds were comfortable which is the most important thing. Our room the first visit had a beautiful gas fireplace with a huge surround. On our second stay we... More 

Helpful?
Thank AGoingGal
Tareq M, Manager at Quality Inn and Suites, responded to this review

Hello AGoingGal, Thank you for taking the time to give us your feedback regarding your stay our property. We are very glad that you found our rooms clean and comfortable, and our staff friendly and efficient. While we are thrilled that you rate us so highly, we are also looking in to the issues that you have pointed out. We... More 

Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2015

I enjoy a fabulous stay in High Level thanks to the staff and the amenities at the Quality Inn & Suites. Front desk staff were friendly, room was fully equipped and very clean, and the food in the restaurant was delicious. I would definitely recommend!

Helpful?
1 Thank Syney G
Nicolene L, Manager at Quality Inn and Suites, responded to this review

Dear Syney G, Thank you for your amazing review! I'm happy to hear we have offered all the amenities necessary for your comfort. On behalf of our entire team, we work hard at what we do to provide the best which result in making your stay a fabulous experience. We hope to see you in the future and it was... More 

Yellowknife
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed May 19, 2015

I have stayed here several times over the last couple of years. I have even posted my concerns on here previously as well. The rooms are clean, the breakfast is delicious. The customer service is absolutely horrible and has not improved from day one. Staff are very hard to find. Very rarely will you walk in and actually find someone... More 

Helpful?
Thank tdugg
Tareq M, Manager at Quality Inn and Suites, responded to this review

Dear Guest, Your feedback is detrimental to our success, and I thank you for taking the time to share your experience. I am pleased to hear that our facilities were to your satisfaction and that you enjoyed the complimentary breakfast. Regretfully, we disappointed you with regards to the customer service you received. We experienced a short period of labor shortages,... More 

Calgary, Canada
1 review
5 of 5 stars Reviewed April 12, 2015

The staff at this Hotel are more than accommodating. Friendly service throughout my entire stay. I upgraded to a suite which was more like an apartment. It was in a stand alone building across the parking lot, and although I probably would have chosen a room with interior access in the winter, the suite was so spacious and fully equipped... More 

Helpful?
Thank Nancy S
Nicolene L, Manager at Quality Inn and Suites, responded to this review

Dear Nancy S, We thank you for your kind words, we will use your comment for further encouragement within our team. I'm pleased to hear our team members were more than accommodating because we strive for the highest standards and will always walk the extra mile to give the best service possible. Thank you again for praising our service and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This full service hotel became franchised with The Quality Inn & Suites in early 2013. The newly renovated property features a wide variety of guest rooms including singles, doubles, kitchenettes, and 1 & 2 bedroom suites.Each room is equipped with high end Sealy mattresses, luxurious bedding, fire place, 40" LCD tv's with digital cable, fridge, microwave, in room coffee, alarm clock, iron, and ironing board.Breakfast is included and made fresh to order in our on-site dining room, known for it's great steaks and seafood, open until 10pm nightly. Guests enjoy interior access to all the hotel amenities including banquet room, lounge, VLT lounge, and night club.Our guests have free access our FIBRE OPTIC INTERNET, the fastest and most consistent wifi connection available.We look forward to hosting you! ... more   less 

Additional Information about Quality Inn and Suites

Address: 9704 97 St | Box 1050, High Level, Alberta T0H 1Z0, Canada (Formerly Stardust Motor Inn)
Location: Canada > Alberta > High Level
Price Range: $79 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn and Suites 3*
Number of rooms: 61
Reservation Options:
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Also Known As:
Stardust Motor Hotel High Level
Stardust Hotel High Level
Quality Inn And Suites High Level, Alberta
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