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Best Western Cold Lake Inn

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Traveler (32)
Room & Suite (39)
Dining (2)
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Overview
  • Excellent42%
  • Very good29%
  • Average17%
  • Poor8%
  • Terrible4%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Cold Lake Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Cold Lake Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Reviews (207)
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204 results
Traveler rating
82
60
36
17
9
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Time of year
LanguageEnglish
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82
60
36
17
9
Show reviews that mention
All reviewssawmill restaurantmain buildingvery nice hotelliquor storesausagehighly recommend this hotelhot tubrooms were very cleanfeel welcomefront desk staffloungeannexalberta
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1 - 5 of 204 reviews
Reviewed May 10, 2018

This is a convenient location, the staff are always professional, friendly and helpful, The rooms could use better lighting and new carpet. The restaurant staff was very good, as well as the food. Always a good bet.

Review collected in partnership with Best Western
Thank Dennis H
Hotel's Favorite
Reviewed March 28, 2018

Super nice rooms with the best beds and bedding. Really clean and good valve. The staff is so helpful and friendly. We loved all the amenities of this property. The pool and waterslide were a huge hit with our granddaughter. It was clean and well...More

Review collected in partnership with Best Western
Thank janebCanada
Reviewed April 12, 2018

We enjoyed our stay and will probably stay there the next time we travel to Cold Lake. The Hotel was clean and the staff was great. We enjoyed the breakfast at the Sawmill restaurant. My kids enjoyed swimming in the pool, using the slide and...More

Review collected in partnership with Best Western
Thank lkohlman
Reviewed February 21, 2018

this hotel is not a 4 star hotel, scum in and on the walls of the Jacuzzi. a four foot pool that was so murky you couldn't see the bottom. rusty brown stains on the bath towel and on the pillows, During my stay, on...More

Thank Derek H
Response from JunL941, General Manager at Best Western Cold Lake InnResponded February 25, 2018

Dear Derek H, Thank you for taking the time to review my hotel on TripAdvisor. My team and I value all of our guest’s comments, positive or negative, so that we can continue to make improvements to our hotel. I want to take this opportunity...More

Reviewed December 11, 2017

Rooms were very clean and staff was amazing...if I had a negative I would have to say that the shower head could be better it didn’t work very well...this improvement however small would be a nice improvement to an already great experience.More

Review collected in partnership with Best Western
Thank geraldh0
Response from JunL941, Manager at Best Western Cold Lake InnResponded December 16, 2017

Thank you, Geraldh0, for sharing your experience of the Best Western Cold Lake Inn. We are delighted to hear that you appreciated the cleanliness of our rooms and the great service provided by our staff. We apologize for the less than stellar experience with the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Banquet Room
Conference Facilities
Room Service
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$81 - $137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
$81 - $137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveler (32)
Room & Suite (39)
Dining (2)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Chris D
January 22, 2017|
AnswerShow all 2 answers
Response from margaret s | Reviewed this property |
Yes they do it's on the motel side of the hotel
0
Votes
Carolyn B
December 25, 2016|
Answer
Response from Trisha C | Property representative |
Hi Carolyn, Thank you for your question! Unfortunately Ruth's is closed today. Kind regards,
0
Votes
Room Tips
"choose the holiday Inn across the street even if a 1 star"
Read review
"North tower is preferable."
Read review
"Stay in the tower"
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"Stayed in the North Wing and it was nice!"
Read review
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