Estreya Residence Hotel is an excellent choice for travelers visiting Saints Constantine and Helena, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
You’ll enjoy relaxing rooms that offer a refrigerator, a minibar, and air conditioning, and you can stay connected during your stay as Estreya Residence Hotel offers guests free internet access.
Plus, Estreya Residence Hotel offers a pool and an on-site restaurant, providing a pleasant respite from your busy day.
During your visit, be sure to check out a popular Saints Constantine and Helena barbeque restaurants such as Happy House, which is a short distance from Estreya Residence Hotel.
If you are interested in exploring Saints Constantine and Helena, check out Monastery of Saints Constantine and Helena (0.1 mi), which is a short walk from Estreya Residence Hotel.
Enjoy your stay in Saints Constantine and Helena!
On 01.06.2019 at 3:35 pm we registered at the reception of Estreya Residence Hotel in Varna. We asked for a room near our friends on the third floor. We were told that the hotel is totally busy and the only free room is 202. Having found a bursting bath we did not ask for a transfer due to the occupancy of the hotel and our stay for one night. We released the room around 10:00 on 02.06.2019. At 11:35 am I received a call from 00359 882 36 86 91. A woman presented himself as a hotel employee without announcing his name. She said she had received information about a broken bath from the maid, and obviously we are responsible for this. After I denied my damages on our part, I was informed that the hotel would seek its rights in the appropriate order. I do not think it is my duty to report failures in a seemingly neglected hotel. Be careful in this old hotel!!!!…
Seeing all the negative reviews I was really scared when my husband told me he booked this hotel for our weekend trip, but turned out to be a great decision and perfect option for all of us, so we are here now already for the second time. We arrived in the morning in Varna, had a walk in the city and around 14:30 went to the hotel for check in. The lady from reception was nice and smiley. We booked an apartment -both rooms very spacious, overall clean (some stains on the carpet, but not a big deal for us, only details), the heating system was working well, so there was no problem even outside was cold. We chose to eat there the breakfast and dinner -buffet style. Everything was good, there was variety, the restaurant staff constantly monitoring to be enough food in the recipients. We went also to the pool. Kids were super happy. It was not crowded, the water was heated, clean (the yellow stains on the pool walls I believe are like this due to the mineral water). We only visited the saunas, as with 2 kids was impossible to have a minute for us, but looked very nice. We were here for the second time already, so for us is the perfect option, nothing to complain about. …
Had we have written the reviews, we wouldn’t book here. Prices are more expensive than in Albena resort. Food is disgusting. Reception personnel is rude. Even their Bulgarian language soft skills are missing. However if you order taxi they will offer you immediately the double price taxi, whose driver is hanging at the reception all day long. Not only that, but the receptionist was bad mouthing loudly about our colleagues who dared to complain. The manager is rude and has no interest and attention to the complaints of the customers. The rooms are dirty, warned out and proper housekeeping is missing! Mold on the walls and dirty stains on the carpet. Bathrooms are the most disgusting with plenty of mold. We booked the place for conference purpose, however after the second night we canceled our stay and urgently found another hotel. The whole experience was awful. Given the fact that we had 15 rooms and last minute move was difficult, we managed it. …
How this hotel is classed as 4 star is beyond me. The mini bar is empty there is no kettle in the room to make yourself a drink at night. The pool area has broken tiles around the sides and where you walk. The cubicle where you shower when you come out of the pool looks as if it has not cleaned all summer. The food is very basic with a very poor variety and most of the time it is only just warm when you get it. I have stayed in 2 star hotels in Varna that provide better services.
I returned last week from my third visit to this hotel on a HB basis and, once again, I was not disappointed. The food has greatly improved since last June so I was more than happy to eat my dinner here - free wine and beer are served with the evening meals and it's perfectly drinkable. Breakfast has everything you need with plenty of tea and coffee available. The rooms are spacious with plenty of wardrobe space and complimentary toiletries - my maid was fab and came in daily changing the towels. Having stayed here for the last 3 years, the staff have got to know me and are very friendly. I wouldn't hesitate to stay here again.