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Hotel Elena

Resort Zlatni Piassatsi, Golden Sands 9007 Bulgaria
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Traveler (80)
Room & Suite (16)
Pool & Beach (9)

About

Location
Cleanliness
Service
Value
See why so many travelers make Hotel Elena their hotel of choice when visiting Golden Sands. Providing an ideal mix of value, comfort and convenience, it offers a budget friendly setting with an array of amenities designed for travelers like you. You’ll enjoy relaxing rooms that offer air conditioning, a refrigerator, and a kitchenette, and you can stay connected during your stay as Hotel Elena offers guests free internet access. The hotel features a 24 hour front desk, currency exchange, and shops. Plus, Hotel Elena offers a pool and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, there is paid private parking available on-site. If you are looking for some good spots to eat nearby, you may want to check out Havana Steak House (0.9 mi), Steak House Krivata Lipa (0.2 mi), or Restaurant Exotic (0.1 mi), all of which are within walking distance of Hotel Elena. We’re sure you’ll enjoy your stay at Hotel Elena as you experience all of the things Golden Sands has to offer.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Entertainment staff
Table tennis
Babysitting
Parking
Wifi
Public wifi
Internet
Sauna
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Vending machine
Poolside bar
Children Activities (Kid / Family Friendly)
Car hire
Business Center with Internet Access
Meeting rooms
Fax / photocopying
Spa
Massage
Salon
Baggage storage
Currency exchange
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Non-smoking rooms
Air conditioning
Private balcony
Safe
Seating area
Kitchenette
Refrigerator
Complimentary toiletries
Sofa
Telephone
Wake-up service / alarm clock
Hair dryer
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Good to know
HOTEL CLASS
Languages Spoken
English, Russian, Bulgarian, German
110Reviews0Q+A6Room tips
Traveler rating
  • 13
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  • 14
  • 37
Time of year
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Popular mentions
Very dirty hotel & room,auful & repetitive reseption,rude staff,low quality foods,for breakfast lunch dinner, the hotel is a like 2 stars hotel... dont recommed this hotel at ALL👎🏿🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿⛔️خاک بر سرشون
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+1
Dated, dirty, unprepared for season and untrained and unprofessional staff. People with disabilities or special needs should definitely avoid this place. They will just ignore you and would not care. I’ve had to argue with them asking for a place at the table for one of their guests in a wheelchair. They did NOTHING to offer him a seat for him to have dinner. To make it worst, I was the restaurant deputy manager that couldn’t be bothered about the wheelchair guest! Disgraceful attitude, especially for a manager!! This is not 4* , from the quality of the toilet paper, cleanliness, quality of service and facilities, I would advise everyone to avoid this hotel!!!! Stained carpets everywhere, they’ve never pulled the beds and furniture in years, yellow stained pillows, disgusting shower curtains and dirty bathroom, no bath mat, the pool area never gets clean or mopped during the day, staff is rude and they treat you like you’ve invaded their property and they are doing you a favour having you there. Worst experience ever! The only positive I would mention is that few team members, even though they struggle with the pressure, they are making an effort to listen and try their best to help. Svetoslav is one of them, along with Kristiana ( the pregnant lady working in the restaurant).
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We stayed here for a week and had an all inclusive reservation, and i think the hotel was not worth the money we payed. -boring and terrible food (the same food on the menu every day) -only two elevators for 6 floors (we have spent too much time waiting for it) -the bathroom SMELLED REALLY BAD (no cleaning) -was really hard to find a parking lot which was also expensive -the glasses at the restaurant were dirty (btw the restaurant has only 3 stars which was not mentioned at the booking site) +the friuts and salads were delicios
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Been here for a 2-nights all-inclusive weekend. Basic points: - rooms are clean, but simple, nothing better than a 3-star hotel - the staff at the reception work very slowly and it takes a lot to check-in - even if it is all inclusive, there is a paid wireless (6 leva per day, per device). Free wireless is available only in the reception - food is ok, diversified - alcoholic drinks are available, but at very poor quality - non-alcoholic drinks are most of them very diluted with water (7up is basically soda) I expected much more from an all-inclusive 4-star hotel.
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we stayed there one week ago . its location was very good and quiet. but the hotel wasnt clean and the pools too. snack bar wasnt good at all . breakfast was normal but lunch and dinner wasnt good . staff were kind and impolite. animation was poor . there wasnt a 4 stars hotel really.
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PRICE RANGE
$57 - $127 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
elena hotel golden sands
LOCATION
BulgariaVarna ProvinceGolden Sands
NUMBER OF ROOMS
193
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