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Melia Grand Hermitage

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Melia Grand Hermitage
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1,078 Reviews from our TripAdvisor Community

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Showing 675: English reviews
Jerusalem, Israel
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed yesterday NEW

if you are a "LEVEL" (belong to the "Upstairs" class/caste) you are treated with much better attitude than a "BLUE Bracelet" person ( meaning belong to the "Downstairs" class/caste). I was part of the "Downstairs" caste/class. The hotel has stolen from me something valuable and the lady in the reception couldn't care less. Elevators are EXREAMLY slow and small. Quiet... More 

Helpful?
Thank yossi-us-il
Anna G, Quality manager at Melia Grand Hermitage, responded to this review

Dear yossi-us-il, It is quite interesting why the people get insulted and angry if they receive what did they pay for. The Level program has nothing to do with classes and the attitude of the staff is not different, because for us all the guests are equal and we just take care that everybody receive exactly what they paid for.... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

I have just returned from a weeks holiday at this hotel and it was first class .food was excellent ,very clean hotel and all staff more than welcoming .also I had emailed reservations before going and asked if we could be in near by rooms as there was a group of 7 going with four rooms been used . Reservations... More 

Helpful?
Thank Carol C
Anna G, Quality manager at Melia Grand Hermitage, responded to this review

Dear Carol C, Thank you for your lovely words. It is our task and pleasure to fulfill our guests' requests whenever possible. We are glad that you enjoyed your stay though at the season's end. We will be extremely happy to welcome you back. Best wishes, Anna Gancheva More 

Chicago, Illinois
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Location is key and this property is steps from everything. And if you don't feel like leaving the property, that is fine also. This is a huge hotel that offers all-inclusive stays. The large pool is fun and energetic and the staff puts on a great show and leads all-ages activities throughout the day. The surrounding property includes water slides,... More 

Helpful?
Thank FreqFlier2010
Swansea County, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 days ago NEW via mobile

Hello everyone, Well........ We walked into the grand melia in Varna and thought WOW!!! What a lovely reception and coffee area. That was the only wow we had. we found that the room and the pool area was clean and tidy apart from outdoor pool is freeeeezing so if you have young children expect to spend your holiday indoors in... More 

Helpful?
Thank leecaz1974
1 review
5 of 5 stars Reviewed 1 week ago

Picked this hotel, as it looked perfect for a couples first vacation with their 8months old baby. Great facilities and located close to everything, and all inclusive, so we didnt have to go out every night with a tired baby along. We were NOT disapointed with the hotel. The hotel and facilities were very good, clean and the staff was... More 

Helpful?
Thank Michael P
Anna G, Quality manager at Melia Grand Hermitage, responded to this review

Dear Michael P, Thank you very much for trusting us your holiday with your family. We are happy that you were satisfied and you recommend us. We hope that you will come to visit us again. Greetings, Anna Gancheva More 

Kent, UK
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here for 3 nights with another couple. The hotel is huge. I think 230 rooms. I stayed in the Romance Suite and our friends took a Deluxe Suite for the same price. You could fit 4 of their suites in our Romance Suite so, if you have the choice, it is a no brainer. The... More 

Helpful?
Thank benoit908
Anna G, Quality manager at Melia Grand Hermitage, responded to this review

Dear Mr. benoit908, Thank you for choosing Melia Grand Hermitage for your stay and for sharing your opinion in Tripadvisor. We are glad that you enjoyed the Romance Suite and you recommend it to our future guests. We are taking in consideration your remarks about the working time of the Level Lounge and we hope to see you back soon.... More 

Level Contributor
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Melia Grand Hermitage hotel , very nice place to stay, such a lovely weather, not damp like other places near the sea, live and happy, 15 minutes to the city , we enjoyed our stay very much, wished the staff were more friendly!

Helpful?
Thank Panthea S
Anna G, Quality manager at Melia Grand Hermitage, responded to this review

Dear Panthea S, It looks like you have enjoyed your stay with us, but I can't understand why you are giving us only one point. We will take in consideration your remark about the staff friendliness and will work harder to improve that side. Hope to visit us again. Anna Gancheva More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Melia is simply the best hotel of Golden Sands. The location is good. Very close to the beach. The outdoor swimming pool and also indoor swimming pool were both great. The water ride was also good. Very friendly staff. Although we were not LEVEL guest and we were on B&B basis, we never felt any difference in their behavior. The... More 

Helpful?
1 Thank Iman A
Anna G, Quality manager at Melia Grand Hermitage, responded to this review

Dear Iman A, Thank you for your positive comment and recommendation. We are happy that you enjoyed your holiday. Our guests are the most important for us and words like yours are the only prize we long for. Hope to see you again in the future. Best regards, Anna Gancheva More 

Tehran, Iran
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I booked all inclusive mode of this hotel and it was reasonable. We were three person and we had one single bed and one king size, we had a problem with the single one because it was a break down bed and in case you wanted to perform your happiness , you would press like an ant in a thick... More 

Helpful?
Thank Ehsann1361
Anna G, Quality manager at Melia Grand Hermitage, responded to this review

Dear Ehsann1361, Thank you for choosing our hotel. We are glad that you've enjoyed your stay. We apologize for your experience with the extra bed but usually they are used for children and actually this is the first complain about these beds. About the bill for the coffee it is understandable if it was after midnight because the All Inclusive... More 

Tehran, Iran
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A large and luxury hotel with modern facilities with less than 5 minutes walk to the beach.The staff are really helpful and friendly. The breakfast menu is astonishing that includes a variety of different foods which was really hard to choose! The outdoor pool is so great and you can spend hours in without feeling bored. All in all, I... More 

Helpful?
Thank ashkankv16
Anna G, Quality manager at Melia Grand Hermitage, responded to this review

Dear ashkankv16, It is a pleasure reading your review. We are glad that we could provide you enjoyable holiday with unforgettable memories which is our main task. We are looking forward to welcome you again. Best wishes, Anna Gancheva More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Imagine a place with a unique atmosphere and service where you can relax and enjoy the serenity, the sun and the sea... Imagine a place that will exceed your expectations... Located on a quiet hill and surrounded by a green park, this exquisite luxury hotel offers the tranquility you are longing for. The 5-star resort welcomes you with stylish atmosphere, quality service and refined cuisine. Lounge on the sunniest balconies, relax in the SPA centre or have fun on the beach with the water sports available. Indulge your senses in the 5-star YHI SPA Centre: exclusive high quality massages, therapies and procedures offer a chance to get away from the stress and enjoy the serenity of your vacations. ... more   less 

Additional Information about Melia Grand Hermitage

Address: 1 Grand Hermitage Alley, Golden Sands 9007, Bulgaria
Location: Bulgaria > Varna Province > Golden Sands
Price Range: $75 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Grand Hermitage 5*
Number of rooms: 727
Reservation Options:
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Also Known As:
Melia Grand Hermitage Hotel Golden Sands
Melia Golden Sands
Melia Hotel Grand Hermitage
Melia Grand Hermitage Golden Sands, Bulgaria - Varna Province
Hotel Style:
#4 Spa Hotel in Golden Sands
#4 Luxury Hotel in Golden Sands
#5 Romantic Hotel in Golden Sands
#7 Family Hotel in Golden Sands
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