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07/06/2017 07/07/2017
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    Melia Grand Hermitage

    1 Grand Hermitage Alley, Golden Sands 9007, Bulgaria
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    07/06/2017 07/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveler (975)
          Room & Suite (201)
          Pool & Beach (200)
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          Overview
          • Excellent51%
          • Very good27%
          • Average13%
          • Poor5%
          • Terrible4%
          Travelers talk about
          “level guests” (20 reviews)
          “level room” (17 reviews)
          Free Wifi
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness center
          Multilingual Staff
          Spa
          Wheelchair access
          Conference Facilities
          Dry Cleaning
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Offers from Melia Grand Hermitage
          Offers & Announcements: Up to 15% off only today
          Hotel deals
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          Rooms
          Jul 6Jul 7
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,117)
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          1 - 5 of 1,117 reviews

          Reviewed 1 week ago

          We are arriving at 24.00 - 01.00 o clock at night. Will there be any restaurants open or will we have to go to bed hungry even though have booked and payed for all inclusive? Hoping that this stay will be a great time for...More

          4  Thank Mariamamamia
          Response from Quality_Manager_MGH, Guest Relations Officer at Melia Grand HermitageResponded 1 week ago

          Dear Mariamamamia, Thank you for choosing Melia Grand Hermitage and for your request. The guest arriving very late in the evening after the opening hours, could be offered dinner in the restaurant (Hermitage or Palleadore). The Procedure followed in cases like yours is that the...More

          Reviewed 2 weeks ago via mobile

          Great hotel! Very good prices and quality. Yummy and diversified food, I have to admit I also took some from the kids menu because it looked veeeery good. Also, try the spa and the Italian restaurant. Rooms are big and bathrooms have a shower and...More

          Thank EmaMnu
          Response from Quality_Manager_MGH, Quality manager at Melia Grand HermitageResponded 1 week ago

          Dear EmaMnu, Thank you for being our guest. It is a pleasure to know that you are satisfied with your stay with us. We are working hard everyday to fulfill our guests' expectations and we hope that more and more will share your opinion. Hope...More

          Reviewed 2 weeks ago

          Great stay! We were group of 7 and they were kind enough to place the rooms next to each other, without requesting it. The "Level" facilities are very good. We tried the food everywhere and it was delicious, but don't forget to tip the staff...More

          Thank Dragos C
          Response from Quality_Manager_MGH, Quality manager at Melia Grand HermitageResponded 1 week ago

          Thank you, Dragos C. We are happy that you enjoyed your stay and you are satisfied with the hotel. Looking forward to see you again here. Best regards, Anna Gancheva

          Reviewed 4 weeks ago

          A fantastic way to spend a week relaxing, sleeping in luxurious rooms , eating and drinking in dining comfort. All amenities on the doorstep, lovely grounds to walk round. Very friendly reps and Animation Team. All in all a lovely place to stay with a...More

          Thank Jackie T
          Response from Quality_Manager_MGH, Guest Relations Officer at Melia Grand HermitageResponded 2 weeks ago

          Dear Jackie T, Please accept our sincere gratitude for your warm words. Our main priority is to make our guests feel appreciated and satisfied with all of the services. Thank you for giving us the chance to make your stay in Melia Grand Hermitage memorable....More

          Reviewed May 18, 2017

          The hotel is nice but it doesn't fit 5 stars... Sorry but the customer service isn't that great, apparently, the communication within departments soars. For example, a day before we had to go, I've asked the manager if it's possible to have some sandwiches available...More

          2  Thank cristis
          Response from Quality_Manager_MGH, Guest Relations Officer at Melia Grand HermitageResponded 1 week ago

          Dear Cristis, I want to thank you on behalf of the Team of Melia Grand Hermitage for writing a review in TripAdvisor. We are sorry to understand that we couldn’t fulfill your expectations about your experience in the hotel. The guest leaving very early in...More

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          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Spa
          • Fitness Center with Gym / Workout Room
          • Bar/Lounge
          • Breakfast included
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Children Activities (Kid / Family Friendly)
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room Service
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Spa
          • Fitness Center with Gym / Workout Room
          • Bar/Lounge
          • Hot Tub
          Details
          • Price range
          • $130 - $406 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Luxury Hotel in Golden Sands
          • #4 Spa Hotel in Golden Sands
          • #5 Romantic Hotel in Golden Sands
          • #7 Family Hotel in Golden Sands
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 727
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Travelocity, Prodigios Interactivos SA, TripOnline SA, Hotwire, Priceline, Evoline ltd, Cancelon, Cheap Tickets, getaroom.com, Hotel.de and HotelQuickly so you can book your Melia Grand Hermitage reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • Bulgaria >
          • Varna Province >
          • Golden Sands
          • Also Known As
          • Melia Grand Hermitage Hotel Golden Sands ,
          • Melia Golden Sands ,
          • Melia Hotel Grand Hermitage ,
          • Melia Grand Hermitage Golden Sands, Bulgaria - Varna Province
          Add Photo Photos
          Traveler (975)
          Room & Suite (201)
          Pool & Beach (200)
          Dining (104)
          Hotel & Grounds (720)
          Bathroom (33)
          Family and Play Areas (17)
          Business Center & Event Rooms (1)
          Nearby
          Sponsored by:
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          Questions & AnswersAsk a question
          bschins
          What time is check in and check out? We are arriving on a fairly early flight in august and wanting to know if we will be able to check in as soon as we arrive. Thanks
          June 19, 2017|
          Answer
          Response from Dragos C | Reviewed this property |
          It is quoted at 5 stars so there is room for luggage storage. Tip: ask for the pillow menu! :-)
          0
          Votes
          IrinaDvorin
          Очень много плохих отвывов об отвратительно питании в отеле, это очень важный вопрос для тех кто собирается отдыхать с детьми по программе все включено. У меня забранирован номер на 2 недели августе по программе the level all inclusive и я серьезно думаю все отменить по этой самой причине. Я понимаю что, всем обсолютно не угодишь, но это 5*! Хочется расчитывать на соответсвующий уровень. Едим с детьми 2 и 7 лет, мне важно что они были сытые и довальные. Пожалуйста, расскажите о меню, особенно о детском! Не хочется этим рисковать.
          June 12, 2017|
          Answer Show all 4 answers
          Response from Quality_Manager_MGH | Property representative |
          Уважаемая IrinaDvorin, Мы благодарны Вам за Ваш выбор гостиницы, а также за Ваш вопрос! На самом деле понятие "невкусная еда"/"отвратительно питание" довольно субъективно. В вопросе о вкусовых качествах еды, как Вы сами... More
          1
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          Room Tips
          "try the german sausages"
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          "Rooms at the sea view side, the sun goes down after 5pm , the front view it stays warmer longer on the..."
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          "Book the Level room."
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          "best view to the sea coast"
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