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Helios Spa

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Helios Spa
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129 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Tallinn, Estonia
Level Contributor
2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Please don't go there! Hotel was dirty, floors were covered with some kind of liquid stains. Furniture in hotel room was broken. Shower spurted everywere and water temperature changed like it wanted do. We didn't get inside our room because room card was mess. Never have I seen this kind of system. Staff eventually gave us key. Food was bad,... More 

Helpful?
Thank Lalululu
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Spent 7 days. As far as the room is as clean. The only drawback was the shower that spurted in all directions of the universe. The restaurant itself in the Helios average, but I was entitled to eat at the Hilton, where the food and decor was much better. The hotel has 2 swimming pools. 2 bars inside the hotel... More 

Helpful?
1 Thank Michał R
Gretna Green, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 10, 2016

There is nothing good to say about this hotel food is revolting was served raw chicken, staff are rude, housekeeping leave room doors open take money you leave in room and your told by reception that the prob thought it was a tip, don't leave towels don't change sheets, I borrowed towels from my husbands room as we had too... More 

Helpful?
1 Thank asmanel

Travelers are raving about these Golden Sands hotels

Pernik, Bulgaria
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 13, 2015

It was our disaster vacation! Food was strange, horrible and not enough! All the nutritions was like a war with the other tourists. It was really dirty in the room! The housekeepr didnt clean at all and she tried to push me a dirty towel. When I asked her it that possible the other housekeeper told me: "Sorry, but she... More 

Helpful?
3 Thank Verginia V
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 31, 2015 via mobile

It was disaster ,all the things in this hotel doesn't related to 4 stars hotel, this hotel was like 2 stars hotels. The food was terrible. The act of staff,specially bar man was impolite and cheap. The services was really weak, we had to wait for towel more than one hour. We must call the reception for ask cleaning our... More 

Helpful?
2 Thank hossein133
Carlisle, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed July 26, 2015

Just returned from helios spar hotel with family all inclusive. Should call it hell spar hotel, its not a hotel but a bedroom block, no reception,bar or restaurant have to go to doubletree next door for facilities which is a bit better I would rate it a 3star. Cleaners in our bedroom block never clean just swap towels & toilet... More 

Helpful?
10 Thank geoffrey m
CRAIOVA
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 25, 2015

This hotel is simple bad, maximum 2 stars, never ever 4 stars. There are 2 hotels Helios Spa and Doble Tree, both have now only one reception with young stupid and rude employees. If you ask something in 2 from 3 cases you get no solution, this young people (20-27 years old) are even crying to you half in English,... More 

Helpful?
3 Thank DRAGOSCraiova
Bucharest, Romania
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed September 8, 2014

I have come to this hotel with high hopes, in spite of the less positive reviews, as I have been here a few years ago and I was pleased with my stay at Helios Spa. However, things appear to have changed a lot and, unfortunately, not for the better. Our stay at Helios Spa was close to dramatic. Only through... More 

Helpful?
4 Thank Alina N
England
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed September 1, 2014

We were there for 2 weeks All inclusive in the Helios Spa side. First and foremost, this complex is 2 hotels. They are The Helios Spa and The Hilton Double Tree. Hilton now owns both hotels but has halved the staff to save on costs. One team of cleaning staff , one reception staff and one team of cooking staff... More 

Helpful?
6 Thank drew-davina
Dorset, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 28, 2014

To be fair food is ok . No where near the beach everything is a low standard or not finished. No way 4 star. The rooms really let it down very shabby and carpets all stained TV big square box out of the ark can't get any programmes worth watching. I am here at the moment and I have had... More 

Helpful?
2 Thank Patricia O
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The construction of this remarkable architectural complex located in the ancient forest of the unique Golden Sands natural park, which includes the recently launched DoubleTree by Hilton Varna - Golden Sands, was fully completed in 2004. Helios Spa offers 204 double and family rooms, and suites, gardens and swimming pools, gym and entertainment facilities. Dining in the relaxed and stylish atmosphere of Poseidon Restaurant, offering a rich variety of delicious meals; having a chat over a hot cup of coffee or refreshing freshly squeezed orange juice at Artemis Juice and Lobby Bar; taking a walk in the pleasant surroundings of the Japanese Garden; or enjoying our daily sports and animation activities and evening shows. This 4-star hotel complex, located on the Bulgarian Black Sea coast, boasts with one of the largest and most exquisite spas for rejuvenation and recovery, providing unique opportunities to its guests and visitors to relax and unwind. Aphrodite Beauty Spa & Health Clinic was named after the Goddess of Beauty, Love and the Sea. Some of the attractions nearby include the ancient Aladzha Monastery and the Aquapolis water park, as well as the 4-km long sandy beach strip and shopping. Aphrodite Beauty Spa covers an area of 2,300 m2 (25,000 sq.Ft), with 35 luxurious individual treatment rooms, equipped with light and sound system, for facial and body massage, aesthetic therapies, and treatments. The Spa philosophy is fundamental to human life - to establish the basis of healthy living through the implementation of individual programs, in the quest for a balanced lifestyle. Balancing mind and body creates a new state of mental and physical health, beauty and self-esteem. A highly qualified and devoted team of experts helps every one of our guests to discover the formula of well-being and vitality - to embark on their own unique journey of living in harmony. With its state-of-the-art equipment, therapies and variety of unique and luxurious treatments on offer, Aphrodite Beauty Spa & Health Clinic is professional, innovative, creative, and committed to the well-being of our guests. ... more   less 

Additional Information about Helios Spa

Address: Golden Sands, Golden Sands 9007, Bulgaria
Location: Bulgaria > Varna Province > Golden Sands
Price Range: $29 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Helios Spa 4*
Number of rooms: 204
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Also Known As:
Helios Hotel Golden Sands
Helios Resort Golden Sands
Helios Spa Golden Sands, Bulgaria - Varna Province
Hotel Style:
#5 Top resorts Hotel in Golden Sands
#43 Luxury Hotel in Golden Sands
#45 Spa Hotel in Golden Sands
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