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    Helios Spa

    Golden Sands, Golden Sands 9007, Bulgaria
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    12/3/2017 12/4/2017
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    Traveler (116)
    Room & Suite (23)
    Pool & Beach (19)
    DoubleTree by Hilton Varna - Golden Sands
    427 reviews
    #27 of 111 hotels in Golden Sands
    0.03 mi
     
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    Overview
    • Excellent11%
    • Very good21%
    • Average20%
    • Poor13%
    • Terrible35%
    Sep 5, 2017
    “Avoid”
    Aug 24, 2017
    “Do not recommend this hotel. At all.”
    Free Internet
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (161)
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    1 - 5 of 97 reviews

    Reviewed September 5, 2017

    First something positive. The rooms are ok. They're large, have a balcony and a reasonable sized bathroom. That being said, moving on to the negatives. We paid for parking for 3 days, but in the last day someone took our spot. The guy in charge...More

    Thank Bogdan M
    Response from Gabriella J, Marketing Coordinator at Helios SpaResponded September 16, 2017

    Dear Bogdan M, Thank you for this valuable comment. We are very sorry to hear that you were not satisfied with your stay. It is sad to hear that you left unhappy with the food quality and its variety, as well. Did you share your...More

    Reviewed September 1, 2017 via mobile

    Balkan say this is acceptable and 4* and have not taken the distress of moving hotel seriously as they say these photos show nothing wrong. Took four day with Rep. this is Helios and doubletree. AvoidMore

    Thank Tracy W
    Response from Gabriella J, Marketing Coordinator at Helios SpaResponded September 16, 2017

    Dear Tracy W, Thank you for sharing this review. We are very sad to know that you were disappointed of your stay with us and to hear that you had difficulties of that nature. Please, accept our sincere apologies.Could you please share more information what...More

    Reviewed August 24, 2017

    Hotel is located few minutes walk from the crowded streets around beaches, isn't very loud, except for kids parties every evening. In the hall there is only one wall with wall plug, at the other and from reception, and usually couches are full of people...More

    Thank Sabina S
    Response from Gabriella J, Marketing Coordinator at Helios SpaResponded August 28, 2017

    Dear Sabina S, Thank you for taking the time to share this valuable comments. It s great to know that our staff managed to help you. We take our commitment to our guests very seriously, which is to make sure we deliver the best possible...More

    Reviewed August 19, 2017

    There are good and bad points to this hotel. Good points - Very quiet location Very big rooms Great views Packed lunch provided for late arrivals Bad points - No safe in rooms Bar poorly stocked - just wine, vodka, whiskey and beer There are...More

    1  Thank Ann156780
    Response from Gabriella J, Marketing Coordinator at Helios SpaResponded August 19, 2017

    Dear Ann156780, Thank you for taking the time to share your experience with us. Our guests are our main priority which makes your feedback a valuable part of our way of improvement. We are happy to know that you were pleased with the location of...More

    Reviewed August 15, 2017 via mobile

    Staying at this hotel and it is very poor. The food is awful and the staff are mostly very miserable looking. I've just had to kick up a fuss to get the room cleaned after not having anyone into it for 4 days and have...More

    1  Thank Sar W
    Response from Gabriella J, Marketing Coordinator at Helios SpaResponded August 15, 2017

    Dear Sar W, Thank you for this valuable comment. We are very sorry to hear that you were not satisfied with your stay. It is sad to hear that you left unhappy with your stay at the hotel. Did you share your doubts with any...More

    DoubleTree by Hilton Varna - Golden Sands
    427 reviews
    #27 of 111 hotels in Golden Sands
    0.03 mi
     
    INTERNATIONAL Hotel Casino & Tower Suites
    419 reviews
    #3 of 111 hotels in Golden Sands
    0.4 mi
     
    Atlas Hotel
    170 reviews
    #25 of 111 hotels in Golden Sands
    0.1 mi
     
    HVD Viva Hotel
    200 reviews
    #7 of 111 hotels in Golden Sands
    0.09 mi
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Room Service
    • Free Internet
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Banquet Room
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    • Golf course
    • Tennis Court
    • Fitness Center with Gym / Workout Room
    • Indoor pool
    Details
    • Price range
    • $74 - $273 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Top resorts Hotel in Golden Sands
    • #45 Spa Hotel in Golden Sands
    • #48 Luxury Hotel in Golden Sands
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 204
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Travelocity, Orbitz, Hotwire, Cancelon, Evoline ltd, Agoda, TripOnline SA and Cheap Tickets so you can book your Helios Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Bulgaria >
    • Varna Province >
    • Golden Sands
    • Also Known As
    • Helios Hotel Golden Sands ,
    • Helios Resort Golden Sands ,
    • Helios Spa Golden Sands, Bulgaria - Varna Province
    Add Photo Photos
    Traveler (116)
    Room & Suite (23)
    Pool & Beach (19)
    Dining (7)
    Hotel & Grounds (63)
    Bathroom (9)
    Family and Play Areas (4)
    Nearby
    Sponsored by:
    HVD Viva Hotel
    200 reviews
    .09 miles away
     
    INTERNATIONAL Hotel Casino & Tower Suites
    419 reviews
    .42 miles away
     
    DoubleTree by Hilton Varna - Golden Sands
    427 reviews
    .03 miles away
     
    Atlas Hotel
    170 reviews
    .14 miles away
     
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    Ask a question
    Questions & Answers
    EMTrekkers
    September 12, 2017|
    AnswerShow all 2 answers
    Response from judd352 | Reviewed this property |
    I wouldn't bother bother going to this hotel it's horrible/dirty, and staff are ignorant
    1
    Vote
    Room Tips
    "rooms on the top floor as there is a hotel right in front of it and it blocks the sunrise"
    Read review
    "Ask for higher floors if you want to have a sea view."
    Read review
    "Do not go here"
    Read review
    "Quieter rooms on the opposite side to the pool."
    Read review
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