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Hotel Kristal

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Golden Sands 9007 Bulgaria
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (275)
Dining (52)
Pool & Beach (44)
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A note from Hotel Kristal
Updated 06/11/20

About

#19 of 123 hotels in Golden Sands
Location
Cleanliness
Service
Value
Kristal hotel is an all-inclusive hotel complex in a peaceful and quiet area of the Golden Sands resort, only 450 m away from the beach. Enjoy the hotel’s great views of the beautiful green park and flower gardens, and the fresh air from the sea. The outdoor swimming pool has a child section, deckchairs and sunshades. The 6-storey hotel building features a spacious lobby, 24-hour reception, 3 different restaurants, lobby bar, pool bar, tennis court, play room with electronic games, table tennis and boccia, children’s playground, free in-door and open-air fitness are available. The Relax Zone with indoor swimming pool offers massages and features a steam bath, hammam, water-healing procedures, hot tub and an adventure shower. A hairdressers' saloon is also at guests' disposal. Kristal hotel offers beautifully decorated standard twin and triple rooms, cosy family rooms and spacious superior and deluxe double rooms. There are many shops, bars, restaurants and night clubs, as well as a casino and an aqua park, in the vicinity of Kristal hotel.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Entertainment staff
Children's playground
Children Activities (Kid / Family Friendly)
Wifi
Hot tub
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Kids club
Kids pool
Highchairs available
Airport transportation
Taxi service
Spa
Baggage storage
Currency exchange
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Safe
Telephone
Wake-up service / alarm clock
Refrigerator
Cable / satellite TV
Complimentary toiletries
Flatscreen TV
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Classic
Family
Languages Spoken
English, French, Russian, German
314Reviews26Q+A14Room tips
Traveler rating
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Popular mentions
Mws wrote a review Sep 2021
Bologna, Italy5 contributions
- during staying there was party room next to my and drunked german people were too laud, staff couldn't helped us, staff was out of power. If we wanted change room after 2 not slepped night, there was problem from hotel staff but finally made that, - eating ok: breakfast everyday the same, dinner much better than lunch, - free wi-fi, - room wasn't clean everyday and towels are used, - smells in toilets.
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Date of stay: September 2021Trip type: Traveled as a couple
Room Tip: Avoid comming with child because drunked people and standing without panties in balcony.
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Traveller84 wrote a review Aug 2021
Bucharest, Romania6 contributions9 helpful votes
First of all: WE ARE NOT PICKY PERSONS 1. It is not a 4 star hotel. Maximum 3 2. Using the shortcut behind the hotel, and on the stairs behind international hotel there are 750-800m to the beach. If you read carefully they say there are 450m in straight line. And when you come back you have to go up, because the hotel is uphill In a regular day with 2 trips to the beach and the rest of the day in the hotel we walked 6,8-7 km 3. You have to pay almost everything, including water. The so called all inclusive doesnt include bottled water. Only tap water. If you want in the room you had to pay. See the picture attached 4. The beverage included is very very poor(and we are not much of a drinker), and absolutely no variety. The cocktails taste like poor quality juice 5. the food is just to say “we are not hungry anymore”. There is few courses and no variety (who says it is probably has never been in a real all inclusive hotel) 6. Really funny;we arrived few minutes before 15:00. The lady on the snack bar says we cannot take pizza as it “almost 15:00-it was 14:55. I insisted as we had babies with us. She sad ok and gave us 2 slices because as IT WAS WRITTEN “ONLY 2 SLICES per person”😨😨😨😨😨😨😨😨. We went out to eat with our “all inclusive”bracelet 7. In day 2 the 5 of us got food poisoning, we vomited, diarrhoea after eating diner. It lasted 7 days and needed antibiotics 8. The hotel had no parking. There were 10 cars crowded on the door and if YOU want to leave 4-5 cars must be moved(if the owners were available, it not….good luck). We spotted a parking place but the bell boy said we can not park there. But it was for the person who tipped him with 10 BGN. 😡 9. The room was clean only once when we requested at the reception (the green sign was hanged all the time). Once the lady looked at us around 16:00, cleaned the next room and left The towels supposed to be white but they were dark gray 🤢 we would never come back to this hotel especially because of the distance to the beach, and the food and beverages. The room was ok
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Date of stay: August 2021Trip type: Traveled with family
2 Helpful votes
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popescu i wrote a review Jul 2021
1 contribution
The hotel doesn't worth 4 stars. The room was dirty, they didn't change the towels or the bedding and the toilet didn't fonction well. Also the hotel didn't have a parking, they send you to park at 200m from the hotel in an undevelopped place(on a hill) with earth on the ground, stones and broken glass. The positive part was the restaurant which has a dedicated manager. The staff from the reception was rude and unprofessional.
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Date of stay: July 2021Trip type: Traveled with family
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Ali C wrote a review Jul 2021
1 contribution
We just came back today, one day earlier especially because of food. Excepting salads and pancakes, everything was tasteless and extremely cheap incredients. Not even a steak in 7 days. For children was horrible...my daughter ate 7 days pancackes and bread with butter at breakfast, lunch and dinner. Also, sancks were the same for 7 days. The good part was the animation team. Very nice and dedicated guys. Pool was clean and all pool area was nice, with enough chairs. Room was big enough, bed confortable, cleaning every day. Wi fi was terrible. All stuff was friendly and helpfull. Quite long distance to beach. Conclusion: we will not come back :(
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Date of stay: July 2021Trip type: Traveled with family
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Oliwia wrote a review Jul 2021
Poland1 contribution
Very nice hotel. Good food, everyone will find something for themselves. Our favorite pizza station. Rooms clean and cleaned daily. Nice pool by the hotel. We spent a great time here. A huge plus for animators who do their job very very well. Miss you Nicky and Simo <3
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Date of stay: June 2021Trip type: Traveled as a couple
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PRICE RANGE
$78 - $163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kristal hotel golden sands, kristal golden sands
LOCATION
BulgariaVarna ProvinceGolden Sands
NUMBER OF ROOMS
296
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Frequently Asked Questions about Hotel Kristal
Which popular attractions are close to Hotel Kristal?
Nearby attractions include Hotel International Casino (0.2 miles), Aquapolis (0.3 miles), and Daiquiri Cocktail Bar (0.1 miles).
What are some of the property amenities at Hotel Kristal?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Kristal?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Kristal?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Kristal?
Yes, parking is available to guests.
What are some restaurants close to Hotel Kristal?
Conveniently located restaurants include Staria Dab, Ivan's Place, and Mexican Restaurant Sombrero.
Are there opportunities to exercise at Hotel Kristal?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Hotel Kristal have airport transportation?
Yes, Hotel Kristal offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Kristal located near the city center?
Yes, it is 0.2 miles away from the center of Golden Sands.
Are any cleaning services offered at Hotel Kristal?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Kristal?
The staff speaks multiple languages, including English, French, German, and Russian.