Hotel Kristal

Hotel Kristal

Traveler (363)
The pool area
Pool & Beach (53)
Dining (52)
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About

4.0
#19 of 113 hotels in Golden Sands
Location
3.8
Cleanliness
4.3
Service
4.0
Value
4.0
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Kristal hotel is an all-inclusive hotel complex in a peaceful and quiet area of the Golden Sands resort, only 450 m away from the beach. Enjoy the hotel’s great views of the beautiful green park and flower gardens, and the fresh air from the sea. The outdoor swimming pool has a child section, deckchairs and sunshades. The 6-storey hotel building features a spacious lobby, 24-hour reception, 3 different restaurants, lobby bar, pool bar, tennis court, play room with electronic games, table tennis and boccia, children’s playground, free in-door and open-air fitness are available. The Relax Zone with indoor swimming pool offers massages and features a steam bath, hammam, water-healing procedures, hot tub and an adventure shower. A hairdressers' saloon is also at guests' disposal. Kristal hotel offers beautifully decorated standard twin and triple rooms, cosy family rooms and spacious superior and deluxe double rooms. There are many shops, bars, restaurants and night clubs, as well as a casino and an aqua park, in the vicinity of Kristal hotel.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Aerobics
Billiards
Children's playground
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Kids' meals
Special diet menus
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Facial treatments
Foot massage
Full body massage
Hammam
Manicure
Massage
Neck massage
Pedicure
Steam room
Baggage storage
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Safe
Telephone
Wardrobe / closet
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Classic
Family
Languages Spoken
English, French, Russian, Bulgarian and 1 more

Location

Golden Sands 9007 Bulgaria
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 74 out of 100
74
Varna Airport
11.3 mi
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364Reviews27Q+A18Room tips
Traveler rating
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Detailed Reviews
Emilia Carauleanu wrote a review Aug 2022
1 contribution
3.0 of 5 bubbles
The hotel is not really 4 stars, I would rather give it only 3.5 stars. the location is quite far from the beach, we used to walk there for about 20 minutes. We stayed in a family room with a large double bed and 2 sofa beds. The furniture is a bit old and the walls a bit dirty. The 6 nights we stayed there, our towels were changed only once, the bed linen was not. Cleanliness is not a strong point, it should be insisted more, especially in the bathrooms, both in the room and those at the reception, restaurant and pool. The water in the pool was not very clean, it had a lot of sand and dry leaves in it. Also, the yard and the stairs leading to the yard were quite dirty. The food was good, tasty, but it consisted only of cooked dishes, we did not have grilled meat or fish on any day. Which for us was a minus. Also, there is no bottled water, only by the glass from the dispenser and you have to ask for the bartender during the day. The animators were nice and they tried to do their job as well as possible. Bartenders were so-so, seemed a bit tired and the treatment was tipped or not. Instead, the waiters were very operative, immediately picking up the empty plates and cleaning the tables. Parking quite expensive 20BGN per day and there were not even parking spaces, but the space in front of the hotel. The time interval for lunch and dinner seemed quite short to us, I think it could be extended by at least 1 hour each. Overall, it was a pleasant vacation that we enjoyed.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ali C wrote a review Jul 2021
1 contribution
3.0 of 5 bubbles
We just came back today, one day earlier especially because of food. Excepting salads and pancakes, everything was tasteless and extremely cheap incredients. Not even a steak in 7 days. For children was horrible...my daughter ate 7 days pancackes and bread with butter at breakfast, lunch and dinner. Also, sancks were the same for 7 days.
The good part was the animation team. Very nice and dedicated guys.
Pool was clean and all pool area was nice, with enough chairs.
Room was big enough, bed confortable, cleaning every day. Wi fi was terrible.
All stuff was friendly and helpfull.
Quite long distance to beach.
Conclusion: we will not come back :(
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Date of stay: July 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
paula Jones wrote a review Jun 2023
10 contributions2 helpful votes
+1
5.0 of 5 bubbles
Fabulous time at this hotel. George from the animation team was superb... Waterpolo was amazing fun... Great with the Children and very accomadating to our family and knew us all by name. He worked tirelessly to keep us entertained and engaged throughout our stay. We started our visit out of season and it was lovely and peaceful. Through out the visit it got busier which was great. The food was lovely especially the pancakes! We loved the variety. Everyone was helpful and the hotel is spotlessly clean! Would love for there to be more lifts as we had a buggy and there's quite a few stairs. Very eager to clear plates and the cocktails on all inclusive ( green band) need updating and to be more flavourful as Can often be overpowered by spirit measument. Overall a fantastic visit and we would be back.
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Date of stay: June 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: Snag a pool spot early when in season. Use the stairs.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jon Arne N wrote a review Sep 2023
1 contribution
+1
1.0 of 5 bubbles
The room was broken, and we found 5 dead insects lying around, it was dustweb all over the bathroom and around the table.
The door moldings was ripped off and broken and some was glued to the door as an atemt to fix it.
The shower had only cold water for 3/7 days we where staying, and the food was terrible as well.
The most disturbing thing was that even all those things, you can’t complain about it becouse the people in the reseption can’t speak more than 5 words in english, and was far to busy looking to their phones. They do not offer any discount or anything to make up for it, but then again, they cant speak english here.

BUT! The show and animation teams was awesome, and did a really great job!
But sadly all things in total makes it terrible! We will never visit this hotel again, and strongly recomend other resorts!
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Date of stay: September 2023
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: Stay away!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
popescu i wrote a review Jul 2021
4 contributions
2.0 of 5 bubbles
The hotel doesn't worth 4 stars. The room was dirty, they didn't change the towels or the bedding and the toilet didn't fonction well. Also the hotel didn't have a parking, they send you to park at 200m from the hotel in an undevelopped place(on a hill) with earth on the ground, stones and broken glass.
The positive part was the restaurant which has a dedicated manager.
The staff from the reception was rude and unprofessional.
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Date of stay: July 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hans Erling Bjelland wrote a review Aug 2022
7 contributions1 helpful vote
+1
5.0 of 5 bubbles
Amazing location, Very quiet place and yet just a little walk to the beach.
Very helpful staff, humble, warm and Very friendly.
Clean hotel and Nice rooms.
Great dining area, both outside and inside and the food was high class. Very good food and theme dinners, Great Italian night, Asian and Bulgarian food
Breakfast and lunch also the best you may expekt from a good hotel
Overall we did truly enjoy the stay at Kristal hotel, they do have the little extra for you to enjoy the stay
Looking forward to our next trip 😊
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
allison B wrote a review Jul 2023
4 contributions1 helpful vote
5.0 of 5 bubbles
We spent a week here in June and had a great time.
The animation team, George, Damien, Bobby, Silvia and Seline were absolutely amazing. They were always offering activities throughout the day to keep the whole family entertained. My husband loved the water polo, my youngest loved the mini disco and myself and our 17 yr old loved the shuba game each afternoon. Well done guys you made our holiday!
The food was nice, plenty of fresh fruit and salad and something different on the menu each day. The kids especially enjoyed the pancakes at breakfast time.
Our room was generous in size and the general cleanliness of the hotel was good.
We really enjoyed our stay here.
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anu P wrote a review Jun 2023
Playa de las Americas, Spain1 contribution
3.0 of 5 bubbles
Food was good, but cleaning at the pool area was very poor. Rubbish and bird poop everywhere. They didn't clean pool area properly even once in a hole week, so everything drifted to the swimmingpool!
This is not a four star Hotel.
Animation team was best in this hotel:)
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Date of stay: June 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RALUCA S wrote a review Sep 2023
1 contribution
5.0 of 5 bubbles
Excellente!
Good food, big room, wonderful people. Our holiday was on 26.08.2023-02.09.2023
We have a deluxe family rooms, clealn and very beautiful.
In july 2021 was our first holiday at this hotel and was great!
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Date of stay: August 2023
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dominik S wrote a review Jul 2021
Vienna, Austria1 contribution
4.0 of 5 bubbles
Hey i would recommend Hotel Kristal to everyone who's going to Golden Sands or in this Region.
All Inclusive Package is very good from the Price.
The Hotel Staff is really Awesome answerd me all my questions on my first Trip to Bulgaria very kind and friendly personal thank you
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Date of stay: June 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Stuart P
Wimborne Minster, United Kingdom21 contributions13 helpful votes
Seating everywhere overlooking the pool and there are bits that are in the shade all day
Trisha G asked a question Mar 2020
Romford, United Kingdom21 contributions12 helpful votes
Can we check in late approximately 3am ?
Answer from Ricky M.
Eastbourne, United Kingdom4 contributions1 helpful vote
Hi , sorry but I'm unable to answer your questions, I was there late September the weather was ok hot and a couple days of rain. The indoor pool I guess is heated and should be open, mind you you might have to pay extra to use it like sauna or jacuzzi! Those are extras not part of the all inclusive. The hotel is great clean and close to the beach, good luck with the bar staff, they are or were horrible unless they have trained them properly. Enjoy
Answer from Kristal_Hotel
Golden Sands, Bulgaria
Dear Kerrey, First of all thank you for choosing our hotel for your summer holiday. Our upper floor double rooms are equiped with an extra bed, which is an extendable arm chair bed. If you have any further questions please do not hesitate to contact us. Best regards, Petar Stefanov
MissyBouquet asked a question Sep 2019
St. Neots, United Kingdom45 contributions16 helpful votes
Is this hotel by the beach?
Answer from Kristal_Hotel
Golden Sands, Bulgaria
Hello Missy Bouquet, The hotel is 5-10 min walking distance to the beach. There is a gate in garden, which offers a shortcut. And there is a mini train, that goes around the resort and stops by the beach as well. We hope to welcome you at Kristal Hotel! Kind regards, Kristal Hotel Team
Jon Arne N wrote a tip Sep 2023
1 contribution
1.0 of 5 bubbles
"Stay away!"
Read full review
paula Jones wrote a tip Jun 2023
10 contributions2 helpful votes
5.0 of 5 bubbles
"Snag a pool spot early when in season. Use the stairs. "
Read full review
Stuart P wrote a tip Aug 2022
Wimborne Minster, United Kingdom21 contributions13 helpful votes
5.0 of 5 bubbles
"Triples for a separate bed, pool views"
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Maria Kitty Gregersen wrote a tip Jun 2022
Gedser, Denmark8 contributions1 helpful vote
5.0 of 5 bubbles
"avoid elevators, so get a room on a floor you're comfortable walking to. (long waiting time and frustration with the elevators)"
Read full review
Mws wrote a tip Sep 2021
Bologna, Italy6 contributions1 helpful vote
2.0 of 5 bubbles
"Avoid comming with child because drunked people and standing without panties in balcony."
Read full review
Not the right property for you?
There are more places to choose from in the Golden Sands area.
PRICE RANGE
$79 - $166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kristal hotel golden sands, kristal golden sands
LOCATION
BulgariaVarna ProvinceGolden Sands
NUMBER OF ROOMS
296
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL KRISTAL $72 ($̶9̶7̶)

Frequently Asked Questions about Hotel Kristal
Which popular attractions are close to Hotel Kristal?
Nearby attractions include Hotel International Casino (0.2 miles), Megapark Dolphin (0.3 miles), and Arrogance Music Factory (0.3 miles).
What are some of the property amenities at Hotel Kristal?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Kristal?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Kristal?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Kristal?
Yes, parking is available to guests.
What are some restaurants close to Hotel Kristal?
Conveniently located restaurants include Staria Dab, Havana Steak House, and Mexican Restaurant Sombrero.
Are there opportunities to exercise at Hotel Kristal?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Hotel Kristal have airport transportation?
Yes, Hotel Kristal offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Kristal located near the city center?
Yes, it is 0.2 miles away from the center of Golden Sands.
Which languages are spoken by the staff at Hotel Kristal?
The staff speaks multiple languages, including English, French, German, Russian, and Bulgarian.
Are there any historical sites close to Hotel Kristal?
Many travelers enjoy visiting St Athanasius Orthodox Church (8.4 miles) and Roman Thermae (8.4 miles).
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