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Grifid Hotel Metropol

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Grifid Hotel Metropol
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121 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Vilnius County, Lithuania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 5, 2016 via mobile

Grifid Metropol is perfect hotel for those who want quiet and relaxing holiday. Rooms are big, bright and nice, very well cleaned every day. Food is good, various. Dinners you can eat not just in Metropol hotel but also in Bolero which is really close. Nice Sky bar with beautiful view. In general drinks in the hotel are good quality.... More 

Helpful?
Thank Daumante
GrifidMetropol, Guest Relations Manager at Grifid Hotel Metropol, responded to this review

Dear Daumante, Thank you kindly for such a positive feedback and for all the compliments to our hotel! We are delighted that you enjoyed your stay at Grifid Metropol hotel so much and have gone back home with such good impressions. We look forward to welcoming you back at Grifid Metropol! Kind Regards, Your Grifid Team More 

Brasov, Romania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 5, 2016

Classy rooms, excellent kitchen, very good drinks and always friendly service.The place was immaculately clean! The common areas were spotless and our room was always cleaned each day very well. The towels were large and plentiful and the bed was comfortable.

Helpful?
1 Thank Transylvania2014
GrifidMetropol, Guest Relations Manager at Grifid Hotel Metropol, responded to this review

Dear Transylvania2014, We would like to thank you very much for taking the time to review our hotel and for the nice words. We are glad to read that we succeeded to meet your expectations regarding the service, food, beverage and the hotel atmosphere. It will be our pleasure to welcome you back at our hotel in the future! Kind... More 

Brussels, Belgium
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 16, 2016

According to my experience travelling around Bulgaria, Grifid Metropol is probably one of the best hotels you can find. For an all-inclusive deal food is very diversified and it's nice to avoid the crowded buffets while being served during breakfast, lunch and dinner. The 'adults only' part is amazing for young couples without children or anyone trying to have a... More 

Helpful?
2 Thank Nina G
West Dunbartonshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 18, 2015

A complete disaster of a holiday..starting from fact that thomascook miss sold the holiday by not providing closer of season dates ,we felt very isolated from the whole of German guests and we wore made felt as second choice by most of the employees..if wasn't for the brilliant welcome of Bojana at out lunch times we wouldn't had enjoyed at... More 

Helpful?
1 Thank Rosa M
Leicestershire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 1, 2015

Great Hotel. Staff need to learn some English although one or two could manage a bit. As we were the only English people staying there we felt slightly isolated, but would go back again. Brilliant evening shows. good food. Close to beach and liked the touch of bringing fresh fruit kebabs round to you while sunbathing. Room was very good... More 

Helpful?
1 Thank Linda B
Carlisle, United Kingdom
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed September 21, 2015

Italian and Fusion restaurant superb. Main restaurant poor, Maitre de off hand and Rude. The Spa when female staff on, superb. The Male (approx 40 yrs) Late twice, enough to lose two German customers! When I asked for pool towel, it was thrown across counter. Breakfast room manager was very attentive and an asset to the Hotel. However. Grifid Metropol... More 

Helpful?
1 Thank newyork64
sweden
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 31, 2015

Thanks every body that working on this hotel. Your boss must be proud of everybody .Its the second time we stay here and we coming back. The 3 restaurants have very nice and god ala carte. This hotel is quite on the night and children free and god beds And almost every evening some nice shows in the bar. Right... More 

Helpful?
1 Thank hasseSweden
GrifidMetropol, Customer Service at Grifid Hotel Metropol, responded to this review

Dear guests, Thank you very much for taking the time to review our hotel. We are happy to read that we succeeded to meet your expectations regarding the service, management, food and beverage and entertainment. We certainly look forward to the opportunity to welcoming you back in the very near future. Kind Regards, Dani Magdicheva More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 22, 2015 via mobile

Nice big rooms and good facilities. However had some bad experience with some of the staff mostly the waiters. Some seemed very young and acted like it. They were wisibly laughing and talking about the guests behind there backs. One elderly lady at the breakfast serving (her hair was a mess) saw them pointing and laughing left us feeling very... More 

Helpful?
2 Thank Malene N
GrifidMetropol, Customer Service at Grifid Hotel Metropol, responded to this review

Dear Malene, Thank you for taking the time to review our hotel. We are truly sorry to read that you have been disappointed by some of our staff members’ attitude. We would like to assure you that proper behavior and customer service are our top priorities at Grifid Hotels and our management has already taken the necessary steps in this... More 

Diksmuide, Belgium
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed August 13, 2015

Modern hotel, nice spacious rooms, no big assortiment of toiletries and the bathroom towels stink. All places in the hotel very clean. Here and there in the hotel and area around the hotel there is an awfull smell of the water sink. Staff at the reception very friendly and helpfull. Some waiters not friendly, Some waitresses very friendly and after... More 

Helpful?
3 Thank Evi456
GrifidMetropol, Customer Service at Grifid Hotel Metropol, responded to this review

Dear Evi 456, We would like to thank you for your recent visit and for your time to share your review. We regret to know that we didn´t met your expectations in full, we will follow up your comments with our F&B Manager to make the proper actions and assure you an excellent and unique service which always distinguish us.... More 

Bucharest, Romania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 17, 2015

5 years visited Bulgaria in summer is the best hotel that I visited , congratulations bineintels all managers and workers hard-working 12-14 hours per day that makes everything better. primarily cleanliness is exemplary , and noted chefs making meals that endeavor to be as good and neat . great fusion restaurant experience .... ( chocolate sphere 10+ ) last but... More 

Helpful?
2 Thank stefan s
GrifidMetropol, Customer Service at Grifid Hotel Metropol, responded to this review

Dear Stefan, Thank you for the nice comment and for your kind and motivating words! You may rest assured that the staff, mentioned above will be commended for their achievements. Thank you once again and please do visit us again in the nearest future! Best Regards, Dani Magdicheva Customer Service More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Right on the seaside promenade in the quiet northern part of the Golden Sands Resort, boasting breathtaking sea views and completely redesigned in 2013, Grifid Hotel Metropol offers an exquisite combination of luxury and comfort applying the special concept to welcome guests of age 16 and above. The endless sea view from all of the hotel rooms amplifies the elegant style of the accommodation. Grifid Hotel Metropol offers 129 exceptionally modern rooms, including 54 Junior suites and 9 Suites, all of them central air-conditioned, equipped with designer furniture, bathroom (Junior Suites and Suites feature a separate shower and bath tub), hairdryer, cosmetic mirror, carpet, direct dial telephone, satellite TV, safety deposit box (free of charge), Wi-Fi (free of charge), pillow menu, slippers and bathrobes, and a well-stocked and daily refilled mini bar. Grifid Hotel Metropol presents on a daily basis its exclusive and innovative Premium All Inclusive formula that can satisfy even the most sophisticated taste. The exquisite set up and atmosphere of the 3 a-la-carte restaurants - Main, Fusion and Italian - contribute for the unforgettable stay of hotel's guests. They provide a unique and complimentary gastronomic experience of local and international cuisine along with professional service. The Grifid Dine Around Program supplements the dining experience with a complimentary choice of Grifid a-la-carte restaurants offering 10 different cuisine types. A choice of selected local and imported alcoholic and soft drinks, exotic cocktails, beer, coffee and tea are offered at the pool bar. In the chic and cosy atmosphere of the Lobby-Piano bar, you will enjoy the classy live music or professional show every night presented by guest performers. The Sky bar with stunning panoramic view complements the experience of Grifid Metropol guests with innovative molecular cocktails. The new Lounge bar at the private beach in front of Grifid Metropol awaits the guests with refreshing cocktails and beach service. The hotel offers a wellness center with opportunities for massage, sauna, beauty salon and a relaxation area. Sun lovers will enjoy the two swimming pools: an infinity pool and a bio pool with a natural pebble bottom, located in our beautiful garden with an artificial beach. The private beach just in front of the hotel expands the choice for sun-tanning including complimentary umbrellas and sun beds. The Grifid Concierge is personally taking care of all little details so nothing is missed during the stay. For the more active ones Grifid Metropol features a gym equipped with the newest models of multi-gym systems by Technogym, as well as a well fit zone and a boccia field. Available to all guests is also the multifunctional playground in the nearby Grifid Bolero, suitable for tennis, football, volleyball and basketball. ... more   less 

Additional Information about Grifid Hotel Metropol

Address: Golden Sands 9007, Bulgaria
Location: Bulgaria > Varna Province > Golden Sands
Price Range: $108 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grifid Hotel Metropol 4*
Number of rooms: 129
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Also Known As:
Grifid Hotel Metropol Golden Sands, Bulgaria - Varna Province
Hotel Style:
#4 On the Beach Hotel in Golden Sands
#5 Spa Hotel in Golden Sands
#5 Luxury Hotel in Golden Sands
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