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Cheaper
Average
Higher
About
3.5
#5 of 8 special hotels in Golden Sands
Location
4.0
Cleanliness
3.8
Service
3.5
Value
3.3
Prestige Hotel and Aqua Park is a 4-star apartment hotel located in the center of Golden Sands resort, only 150 m. from the main promenade and the beach. Fully renovated, the hotel is your perfect choice for a family vacation. It features accommodation in double standard rooms, apartments, and premium rooms. Take advantage of the hotel's services during your holiday: 5 water slides with an adult swimming pool and a children's pool with child-friendly water slides. The hotel's main restaurant serves a buffet on an all-inclusive basis for breakfast, lunch, and dinner. During the day, guests can spoil themselves with sweets and salty snacks around the hotel. The hotel lobby and pool bar serve unlimited alcoholic and non-alcoholic drinks. Guests of the hotel might visit the superior SPA center at Prestige Deluxe Hotel Aquapark Club, located right next to the hotel. The spa center offers complimentary access to an indoor pool, sauna and salt room, steam bath, Turkish bath, and massages at an additional charge. There is an open-air play zone, kids club, and animation for the children. Other hotel services include parking and complimentary WI-fi around the hotel. Our team will respond to all your needs and expectations. Feel special here and now – at Prestige Hotel and Aquapark. Immerse yourself in a new atmosphere of style and comfort.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, Russian, Bulgarian
Location
Golden Sands 9007 Bulgaria
Prestige Hotel and Aquapark
208 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Nice hotel big rooms clean rooms and hotel cheap prices all inclusive but bery bad drinks and beee 2% alcool half of kamenitza and drinks not even savoy under savoy thats its the low of bulgarian alcool . Even on covid they move very fast you dint wait on row to eat or to drink to mouch time. Pool is sorunded by hotel and the sun is mising for that in all moust the day only10% off pool is on the sun... butt you can use free the Deluxe prestige hotel pool many things for kids animation also etc for the low prices they have 50€ per room in september is verry good , 5 stars like international casino hotel is somthing alse this is like 3/3,5 stars
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Date of stay: September 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stanislava Chuchuranova, Marketing at Prestige Hotel and Aquapark
Responded Sep 25, 2020
Dear gelu77, thank you for taking the time to share your experience with us! We are happy that you enjoyed your stay in matters of accommodation, cleanliness, pool facilities, chilcren attractions and price ratio! Regarding your remarks , we are sorry that we didn't meet your expectations in matters of drinks included in the all inclusive program, Your opinion is important to us and we will continue to work hard to improve our services every day to meet the expectations of our guests. We hope you will visit us again soon! Kind regard, Prestige hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a one night stay here via a voucher purchased online. When we called to make the booking we spoke to the so called 'sales manager'. I have never come across such a rude, ill mannered and ill educated person before this. She proceeded to tell me that she thought her English was very good and thought my English was not!!!!!! (I'm English and she being a Bulgarian). This is not where is stopped she further spoke to some Bulgarian friends who were also booking in and her disgusting behaviour continued with them. This all because she demanded we book another voucher even though I was a single adult but because they only had double rooms I would have to get 2 vouchers even though I was alone. Lucky for me all my phone calls are recorded so I have sent an email to her superiors with the recorded call. The overall stay at the hotel was good. Rooms were modern with a few facilities but found that all towels had run out by early afternoon by the pool side so had to go and get towels from the room. Food was average standard but a clean and well maintained restaurant.
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Date of stay: June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No free parking. Is 19 leva/day. The food is OK but not for 4 stars. The rooms is clean. Is a 32mp.room. Cleaning room is in every day. I have one free bottle of watter per person/day. No sea view, only pool view. Is a family hotel. The room have a AC conditioner. The room door is open with a card. Don't lose your card to access the room.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip:Parking is no free. Foot in good but poor. Be careful when exchange the money. The bancomat is...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a 6 day vacation at this hotel and we were a group of 25 people. As a value for money, the services offered by this hotel are not worth the money. Most of the rooms were very superficially cleaned, the cleaning was not done daily and clean towels were not provided daily. In addition, I found ants and bugs in the room. The staff was not friendly, and the “sale manager”had a very rude attitude in the face of all problems. The food was acceptable, not high quality, no diversity but the restaurant was always overcrowded. The pools and the Aquapark were clean, but much too crowded and without following the rules against Covid19. We preferred to go to the sea and avoid the pool. There is no private beach, parking is paid, but there is a playground in the courtyard of the hotel quite nice. The sea and the resort of Golden Sands were ok, we found sunbeds on the beach every day (24 leva per day) and fun activities for children.
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Starting with the door of the room that doesn't lock. I asked double bed and I get 2 beds next to each other, which one had the spring mattress and the other was foam mattress having also difference of high in between them. The curtains was missing letting the sun to wake you up. In the reservation the parking was free, in the hotel they put us pay 15leva for the parking... The dinner food was ok, breakfast, you better eat salate. I don't recommend this hotel, or at least is not 4starts, is maximum 2 stars
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Date of stay: August 2021Trip type: Traveled as a couple
Room Tip:Avoid this hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Was there 2 days with my family …got home today , actually we payed for 7 days but after what happened we had to run away ! Terrible place ! Starting with no parking , only if you pay a lot of money and even so your car is not that safe . The reception people and everyone very rude and unpleasant. Dirt everywhere, from the entrance of the hotel , to the elevator , and the rooms …no words !!! Dirt everywhere, disgusting. About the food , the same food for 2 days , we got sick , they served old food , we started to vomit all 6 of us and many other people in the hotel , especially kids . When I went to tell them that we leave they didn’t even say anything, jus said goodbye . I don’t recommend this hotel to anybody !!! Worst 2 days of our lives ! I’m still in shock , still recovering !
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Went there for a 5 night trip with my family. The reception staff were lovely, and very helpful. The bar service was great, the drink selection was nice as well. The rooms had everything needed.The food was tasty and there was a big variety of dishes.
Special thanks to Alex, Erhi, Ivo and Victor- the animation team. Boys, you did a great job! We all had so much fun. It was a pleasure meeting you. ❤️
Overall, for the price that it is, it's very good.
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Date of stay: June 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The worst experience in this "hotel" changed our understanding of the word "Prestige" (with which the place is named) forever. We stayed with family and friends and had five rooms for a whole hellish week. Thank you to "Tez tour" for the ruined vacation. First of all, I don't understand why the motel is called a five-star hotel?!🤯 The first impression is the entrance through a garbage dump, the service staff is not just incompetent, but complete not in place where they'rebelong. I even watched the cleaning lady directly attack the guests all week, harass them and constantly nag at everyone and just spoil the mood. Everywhere all drinks, coffee, tea, wine, beer, cocktails, etc. everything is made in thin plastic glasses, just mountains of plastic. A number of people have injured their feet in the loosen pool tiles and much more...
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
Room Tip:don't go here if you value your vacation
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed there last week in august,first week I September as a family of five, 2 adults 17 year old 13, 12 year old.
Food was good we didn’t eat out once. Lots of meat options available.
Drinks ok but could of been better.
Facilities at the hotel where good had everything you need the kids loved the games room and indoor pool.
Location wise it’s fab only a quick walk down to shops and beach.
Negative points: not any other English and the entertainment wasn’t the best.
We were also unlucky with the weather.
Overall good holiday
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Studio rooms are big, not sterile clean, but ok. Pool is big, and is wonderful for bigger children (depth 145cm). Kids pool is 70cm deep. WARNING! Massage center in hotel SPA area (Mr.Kirov) is not recommended for women: it was not professional - the discusting man tried to touch inpropriate way under my underwear several times and even put my hands to his private areas while doing the massage for my hands and shoulders. I did a report to the hotel but I assume he continues his business anyway.
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Date of stay: June 2011Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey! I have a 3 year-old and I brought a small voyager's cooker-heater device that I used for the times when whatever there was in the all-inclusive menu was not to her liking. They were kind enough to allow it and that made things much easier for me. Good luck with your baby! :)
"Parking is no free. Foot in good but poor. Be careful when exchange the money. The bancomat is have a big comision. Find a exchange point with no commission. "
There are more places to choose from in the Golden Sands area.
PRICE RANGE
$77 - $181 (Based on Average Rates for a Standard Room)
LOCATION
BulgariaVarna ProvinceGolden Sands
NUMBER OF ROOMS
278
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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