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Prestige Hotel & Aquapark

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Golden Sands 9007 Bulgaria
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (129)
Room & Suite (67)
Pool & Beach (38)

About

#4 of 66 Specialty lodging in Golden Sands
Location
Cleanliness
Service
Value
Prestige Hotel and Aqua Park is a 4-star apartment hotel located in the center of Golden Sands resort, only 150 m. from the main promenade and the beach. Renovated with a new image, the hotel is your perfect choice for a family vacation. The hotel has 120 apartments, 22 studios and 45 double rooms. At your disposal is also: a la carte restaurant, all-inclusive restaurant, Spa, brand-new Aquapark, 24-hour parking, Kids club, sport, evening and kids animation. Our team will respond to all your needs and expectations. Feel special here and now – at Prestige Hotel and Aquapark. Immerse yourself in a new atmosphere of style and comfort.
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Property amenities
Free parking
Free internet
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Water park
Children Activities (Kid / Family Friendly)
Kids club
Wifi
Paid wifi
Indoor pool
Restaurant
Breakfast available
Breakfast buffet
Airport transportation
Shuttle bus service
Spa
Non-smoking hotel
Laundry service
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
113Reviews29Q+A12Room tips
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Popular mentions
Maybe it used to be a 4* hotel few years ago,not anymore. It is obvious that it has not been maintained in recent years.On the ceiling of the room a lot of dampness. Much better than on the Romanian coast, but not enough for a decent vacation
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Response from marketing737, Marketing department at Prestige Hotel & Aquapark
Responded Oct 7, 2019
Dear ollyvonradu, Thank you for taking the time to share your experience with us! We value your opinion and we appreciate your honesty. Regarding your remarks, we are happy to inform you that major renovations is going to happen during the off-season period! We will be happy to welcome you in our improved Prestige Hotel and Aquapark in summer season 2020! Kind regards, Prestige Hotel and Aquapark
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I was looking for a place where to spend my summer vacation, that's when a stumbled upon this hotel the price was fair and I decided to book. I must admit that I'm very satisfied from my visit, the hotel room was clean and pleasant, and the working staff did everything to keep me happy. I strongly recommend them.
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Response from marketing737, Marketing department at Prestige Hotel & Aquapark
Responded Oct 7, 2019
Dear 427oscarw, thank you for taking the time to share your experience with us! We are happy to be part of your summer vacation and we'll be glad to welcome you again soon! Kind regards, Prestige Hotel & Aquapark
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Large rooms, water slides are great and childrens pool is good. Most of the area is in shade most of the day and it is necessary to get up at 5am in order to get one in the sun. Guests put items on the loungers and then leave them unused all day, the hotel does nothing to stop this practice. The children's club plays loud abusive swearing gangsta rap music. I complained twice about the unsuitability of music choice but this was promptly ignored and then put back on again (perhaps it is socially acceptable there to have young children listening to song lyrics containing "bit$h and ni&&er" but not what we are used to. Entertainment is very basic - but the staff do try. The food is repetitive and often cold as people have said, however there is lots of it so you will not go hungry. The rotisserie chickens were tasty. The pancakes freshly made. I enjoyed the soups. Other guests are particularly unhygienic and greedy in regards to the dining room - dipping fingers in food to taste and handling the buffet style food - this is however not the fault of the hotel - the hotel could consider to install a hand sanitizer at the door of the dining room in future to prevent the spread of germs and maybe consider putting the staff in nets and gloves as is common practice in UK. Drinks are freely available all day - though none particularly to my own palette. The slush machines for the kids were good and water and coffee machines available all over. Staff were polite on the whole. Dining room staff do not speak to or acknowledge you however bar staff are friendly and attentive. Rooms were not as clean as the standards we have in UK but spacious. Duvets did not have covers which was odd but clean towels provided everyday. ****We paid just shy of £1700 for 2 weeks all inclusive including return flights for 3 people at a hotel with a waterpark - this must be taken into account when considering this hotel. If you are looking for a basic budget place to stay and willing to eat out a few times and buy some decent wine to keep in your own fridge you WILL enjoy - just don't expect UK 4* - Bulgaria is fab, golden sands is fun and the weather and beaches fantastic - consider the price of this in comparison to your usual destination and adjust your expectations accordingly****
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Response from marketing737, Marketing department at Prestige Hotel & Aquapark
Responded Oct 7, 2019
Dear carlyf930, Thank you for taking the time to share your experience with us! We appreciate your honesty and details in your feedback! We understand your remarks and we'll do our best to improve our services in the mentioned areas, in order to meet our guests expectations! We hope to welcome you again soon! Kind regards, Prestige Hotel and Aquapark
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We currently stayed at your hotel in room 509 and for a person that works in a hotel as well, the experience at your hotel was a bit disappointed. When we checked into the room I was shocked to see that the duvets on the beds didn't have duvet covers, the bathroom floor wasn't cleaned properly the room hasn't been houverd no toilet paper provided in the bathroom, the shower curtain was really dirty and not changed for a long time. None of the chambermaids speakes English and there is no supervisor on the floors to assists them when a guests asks for something. The buffet wasn't that bad but is surely a lot of space to improve and do not serve the same food for all week.the reception was quite nice but if you call for something that you need in the room they are going to say that they are going to send someone but nobody is going to come.is not that bad as a hotel but for sure is not like it is presented on the hotels site. But it also has a good point when it comes to kiss having a lot of activities and slides and trambuline and even a kids club. So for those that are going in holiday with their children they will have where to entertain them.
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Response from marketing737, Marketing department at Prestige Hotel & Aquapark
Responded Oct 7, 2019
Dear Irinaalexandralia, Thank you for taking the time to share your experience with us! We are happy that you find our hotel suitable for families with children! As for your remarks - we take them seriously, and we'll work hard on that to improve our services in the mentioned areas. We have a great renovation coming during the off-season, and we're hoping to have the chance to welcome you again in one upgraded and improved Prestige Hotel and Aquapark! Kind regards, Prestige Hotel and Aquapark
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I came back from this hotel yesterday. The positive things were: *our room was spaciuos and it was cleaned everyday. *Drinking water was in our floor. *Staff was very helpful at the recepcion. * Diffrent kinds of fruits. Negative things: * The pool area was overcrowded. It was difficult to find a free sunbed. * There was variety of food, but most of them was poor and tasteless. For example: pasta was overcooked, the meat was prepared wiht some kind of herbals which I didn't tolerate, the menu repeated very often. At the end of the week we stopped surprising why people eat so much bread and fruits. Sometimes it was difficult to find what to eat. So you don't feel hungry, but you don't feel pleassure to eat such food. * The hotel needs renovation (corridors, carpets, staircases, doors locking system, etc.). * Very little area around the pool. You don't have where to go at the hotel. Last summer I spent my hollidays in another resort of Bulgaria in four stars hotel and my experiences was the best. I resume I would not reccomend this hotel.
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Response from marketing737, Marketing department at Prestige Hotel & Aquapark
Responded Oct 7, 2019
Dear Stay161835, Thank you for taking the time to share your experience with us! We value your opinion and we are glad that you enjoyed your room, cleaning, staff attitude and buffet variety in matters of fresh fruits! Regarding your remarks, we are happy to inform you that major renovations is going to happen during the off-season period! We will be happy to welcome you in our improved Prestige Hotel and Aquapark in summer season 2020! Kind regards, Prestige Hotel and Aquapark
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PRICE RANGE
$47 - $169 (Based on Average Rates for a Standard Room)
LOCATION
BulgariaVarna ProvinceGolden Sands
NUMBER OF ROOMS
187
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Frequently Asked Questions about Prestige Hotel & Aquapark
Which popular attractions are close to Prestige Hotel & Aquapark?
Nearby attractions include Hotel International Casino (0.3 miles), Mojito Beach Bar (0.5 miles), and Aquapolis (0.5 miles).
What are some of the property amenities at Prestige Hotel & Aquapark?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Prestige Hotel & Aquapark?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Prestige Hotel & Aquapark?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Prestige Hotel & Aquapark?
Yes, free parking is available to guests.
What are some restaurants close to Prestige Hotel & Aquapark?
Conveniently located restaurants include Steak House Krivata Lipa, Ivan's Place, and Parmy Bar&Grill.
Are there opportunities to exercise at Prestige Hotel & Aquapark?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Prestige Hotel & Aquapark have an airport shuttle?
Yes, Prestige Hotel & Aquapark offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Prestige Hotel & Aquapark located near the city center?
Yes, it is 0.1 miles away from the center of Golden Sands.
Are there any historical sites close to Prestige Hotel & Aquapark?
Many travelers enjoy visiting St Athanasius Orthodox Church (8.7 miles) and Roman Thermae (8.7 miles).