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Laguna Park Hotel

Travelers' Choice award winner
Sunny Beach 8240, Bulgaria
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Laguna Park Hotel
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1,124 Reviews from our TripAdvisor Community

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Showing 1,067: English reviews
Bedworth uk
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

I can honestly say I won't be returning! Hotel staff are rude when we arrived were greeted with what do you want! Not the best start to a weeks holiday. Pros Food good with lots of variety Lots of slides for kids Would recommend khans tent as an excursion Cons Rooms weren't even clean sheets wasn't changed for the whole... More 

Helpful?
Thank hannah_521
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great holiday lovely hotel food was good lots of choice my boy loved the snack bar and the pools with the slides were great fun for us all stuff to day though out the day I myself took part in a lot of these activities the entertainment was good what a great team they are sad to be home

Helpful?
Thank Sonial497
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Sonial497, It was a real pleasure having you and your family as our guests and we were delighted to read that you have very much enjoyed your stay with us. We are happy to read that you enjoyed our comfortable rooms, bars, entertainment, delicious culinary and drinks. Thank you for giving to us five stars. We will do our... More 

Glasgow
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Having stayed at this hotel in 2012 we had no hesitation in returning again. We arrived about 2am and check in was fast and smooth, the receptionist told us the restaurant was open for us to have food if we wanted, we didn't bother and headed to our room (223). The room was spacious and very clean, however it was... More 

Helpful?
1 Thank Elenitelass
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Elenitelass, Firstly, thank you for choosing Laguna Park Hotel again. We appreciate your loyalty and your trust in our hotel and our staff. Rest assured that we want do everything it takes to make us deserving of your loyalty. It fills us with great joy to know that you had a great experience whilst you were staying with us... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Just arrived home from 2 weeks at the Laguna Park and can honestly say I definitely wouldn't return. After staying in bulgaria last year and loved it we wanted to return and got a lot of recommendations for the laguna park. We were so excited after booking it to see the water park had been built in and couldn't wait... More 

Helpful?
3 Thank Laurie S
1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel is excellent. The staff is nice. Food is the best I've had where.All the food was delicious. Animators are doing a really great job. It is fun for children and for adults. My boyfriend tried archery and I did gymnastisc. We were there with a boyfriend. But I recommend for families with children. I think, all rooms are... More 

Helpful?
Thank Janka P
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Janka P, Thank you so much for taking the time to share your review. We are very pleased to know that you enjoyed excellent holiday with us and were very satisfied with the service provided by Laguna Park Hotel. Thank you for your kind words regarding our excellent culinary and clean hotel. Looking forward to the day when we... More 

Sunderland, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Just back from 2 weeks at the Laguna park and enjoyed every second of it could not fault it from food, drink to animation team. Staff can't do enough for you even help you to your room when unable to find it! Can't recommend it enough looking forward to returning

Helpful?
4 Thank Stuart B
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Stuart B, Thank you very much that you've shared your 5 star review with us here on TripAdvisor! We are glad to hear that we could meet all your expectations and provide you with a great holiday. We could not feel more rewarded than to read you recommend our hotel to any other traveler and going back to our... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

1st time in Bulgaria ,checked in to hotel about 6pm ,most staff friendly & happy to help, the hotel is spotless cleaners working round the clock in main areas , food is plenty but we were crying out for something hot ,you can see chicken /pork getting cooked from scratch then put into servers & it's just warm they don't... More 

Helpful?
1 Thank Raymond A
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Raymond A, We appreciate you taking the time to provide us with such candid feedback of your stay. We sincerely apologize for the inconveniences you experienced and regret to read that not everything during your stay was to your fullest satisfaction. Please be assured that this does not reflect our service standards and that we will follow up the... More 

North Yorkshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Started here with my boyfriend we both enjoyed it and both would definitely return The hotel and room was clean. Fresh towels and sheets every day. The food was good. Plenty to choose from. There is also a snack bar where you are able to get yours hot dogs and Burgers. The pool areas are great, lots of slides to... More 

Helpful?
Thank iamjoanne_xx
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear iamjoanne_xx, Let us thank you for choosing Laguna Park Hotel for your honeymoon. Indeed, our hotel is elegant, breezy and relaxing in a stunning location with great amenities and staff. Your kind words are a great encouragement for entire team! We surely hope to welcome you here once more in the near future, and our staff will be pleased... More 

Nuneaton, United Kingdom
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

we are just back from 2 weeks at this hotel.It was our 1st time all inclusive in sb the rooms are very good size and the whole place is spotless the pools are very good and cleaned every day and the water is tested regularly throughout the day.The lifeguards do a good job and are very vigilant unlike some other... More 

Helpful?
Thank carol k
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear carol k, What a wonderful review! We appreciate it very much. We are so glad to read that you were convinced by the service our team provided and even more that you take the chance to thank them here personally. Our staff is working hard to let every guest feel fully welcome. We would love to welcome you back... More 

Brighton, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great hotel, very well managed, good food, friendly and polite staff, nice spa for extra relaxation, Turkish bath was awesome, all very clean etc - you get the idea! Also, the new for 2016 swimming pools and slides are superb, really nice quality, there are also two quieter pools round the back with another bar, which we preferred as we... More 

Helpful?
2 Thank Ross H
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Ross H, Thank you very much that you've shared your 5 star review with us here on TripAdvisor! We are glad to hear that we could meet all your expectations and provide you with a great holiday. It was certainly a pleasure looking after you and we hope to welcome you soon again. Sunny regards, Your Laguna Park Hotel... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Free Internet
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Dear valued guests We are happy to announce that we are now in the process of construction of our new Aqua Park with lots of entertaining facilities for children and adults. We hope that you will be pleasantly surprised by the following entirely new facilities: - Adult's attraction pool with 3 slides - a Blackhole and a Rafting slide, a Multislide with four lanes, a Space boat. - One new Kid's pool with a Pirate ship with four slides, two water guns, six water rings and a Dolphin shower. - The existing main swimming pool is basically renovated and is meant for swimming, water gym and sports. - On the front side of the hotel we are building a new attraction kid's pool with slides in the shape of an Octopus, which will be also our compliment to our little guests. We are also carrying out a big renovation inside the hotel. We are continuing with the refurbishment of the rooms. Four of the floors in block C will be newly decorated, with new furniture and new bathrooms. This is a process of renovation, which we have started 3 years before, and each year we have been renovating different parts of our big hotel. We are doing our best to welcome our future guest in a new environment, which we all hope will be highly appreciated by you. Regarding to the reviews we received from our guests we are also changing our wifi-services in order to improve it for our guests. We are working now on entirely new wifi net and appliance for the wifi in the rooms as well as the free of charge wifi in the lobby area. Furthermore, we are reorganising our Animation department. Our guests will be taken care of by a new staffed animation team and an entirely new entertaining program is waiting for you. Our guests can also expect a reorganised Kitchen and Restaurant department. Our kitchen team will be happy to spoil you with culinary delights during your holiday. We are sure to surprise you with lots of positive changes in order to provide you with an exceptional holiday experience in our hotel! Our team is already looking forward welcoming you in Laguna Park here in beautiful Sunny Beach. Warm regards Your Laguna Park Team _____________________ Laguna Park hotel is centrally located in Sunny beach resort, close to the beach and within easy reach of all the resort amenities. This well-maintained and spacious hotel offers modern and comfortable rooms, a relaxed and friendly atmosphere and a selection of on-site amenities and facilities. The hotel offers a friendly, relaxing atmosphere and a large swimming pool, relax pool and a kid's pool with water slide for the enjoyment of the younger guests at the hotel. By the pools we offer refreshing drinks at the two pool bars. Our guests have at their disposal a main restaurant, a snack bar and a lobby bar. The Laguna Park is a popular choice for families and couples looking for good quality accommodation right in the heart of this lively resort. A rich animation program is performed by a very enthusiastic team of animators. There are a great variety of shopping and entertainment facilities nearby. ... more   less 

Additional Information about Laguna Park Hotel

Address: Sunny Beach 8240, Bulgaria
Location: Bulgaria > Burgas Province > Sunny Beach
Price Range: $43 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Laguna Park Hotel 4*
Number of rooms: 365
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Also Known As:
Hotel Laguna Park
Laguna Park Sunny Beach
Laguna Park Hotel Sunny Beach, Burgas Province, Bulgaria
Hotel Style:
#5 Spa Hotel in Sunny Beach
#9 Luxury Hotel in Sunny Beach
#20 Family Hotel in Sunny Beach
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