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Laguna Park Hotel

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Laguna Park Hotel
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1,180 Reviews from our TripAdvisor Community

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Showing 1,115: English reviews
Huddersfield
2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Just returned from 7 night family holiday. Brilliant entertainment team and slides, kept my son busy all week! Very clean hotel, rooms bar, pool and restaurant. Pool really nice relaxing and fun aspects, need to get your towel down early though! Food was nice, little bit repetitive but fine. Only issue was the queuing for the food, by opening up... More 

Helpful?
Thank kellemcp
1 review
4 of 5 stars Reviewed 3 days ago NEW

just came back from a week stay with my husband my sister and her partner we had a fantastic time we couldnt fault anything the hotel was spotless the staff was very friendly and the food was lovely and the animation team always involved everyone in every thing overall we had a great time just what we needed and will... More 

Helpful?
Thank Christine R
Barnsley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

After just returning from Laguna park after a 2 week stay I thought I would write a review.This is our fourth year staying at this hotel and I'm afraid it will be our last.Although the hotel as made some improvements some have not been for the better.The rooms are lovely and we were given the same room that we have... More 

Helpful?
3 Thank vonkev25
Bradford, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Just returned from a 2 week stay at this Hotel, Myself my Husband 2 Daughter in Laws, my son, and stepson and 6 Grandchildren. On arrival which was around half 2 in the morning, we were greeted with friendly staff who took us into the dining area where there was food and drink waiting for us, We awoke the next... More 

Helpful?
4 Thank Lorraine G
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Thank you for honoring us with your recent stay wit your family at Laguna Park Hotel and for sharing with other travelers a great review. We are delighted to hear that you had a great stay with us and that the entire staff made you feel at home. The team really appreciated your lovely feedback on the great service you... More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great hotel by all accounts I'm booked in on Saturday/Sunday for 7 nights for my daughters first holiday so hoping that enjoy . Recently came back from hotel diamond bulgeria within which was a total washout .never to return there .

Helpful?
Thank andrea h
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear andrea h, Thank you for choosing Laguna Park Hotel. We will surely work hard on developing the hotel and its services to always meet and exceed your expectations. Warmest regards, Your Laguna Park Hotel Team More 

Tonbridge, United Kingdom
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Just got back from a week here and had a brilliant time. Our party was of 6 with three teenagers and a pensioner who had his own room (with three beds though !). The Rooms were great and cleaned daily. Both the other rooms were on the first floor overlooking the pool and brand new watersides that were added this... More 

Helpful?
1 Thank Chris E
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Chris E, Thank you for your brilliant review! We pride ourselves on attention to detail and personalized service for every guest and we are thrilled we were able to impress you with our hospitality throughout your stay. It is fantastic to hear you enjoyed your stay with us. Entire team appreciates your praises, thank you for the motivating words.... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Me and my friend stayed here the first 2 weeks in August and we thoroughly enjoyed our stay. The hotel is very clean and tidy with the cleaners constantly emptying bins, sweeping floors and cleaning the toilets. Our room was lovely and looked quite new. We had no issues at all. The food was ok. Depending on the time you... More 

Helpful?
Thank Laura178
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Laura178, Thank you very much for taking the time to share your thoughts on Tripadvisor. We are glad to know that overall you enjoyed your holiday. Our whole team is extremely committed to delivering the perfect vacation experience for our guests. We look forward to having you back in the near future. Kind regards, Your Laguna Park Hotel Team More 

Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

First of all I would not put anyone off from Visiting this Hotel and Area it was better than are previous Holiday to Spain Positives and Negative are Listed Below about in the Hotel mostly and a few about the Area. The Worst is the Sun Bed and Umbrella Situation in This Hotel They simply Don't have enough Umbrella's. Like... More 

Helpful?
2 Thank Jeff A
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Jeff A, It was a real pleasure having you as our guests and we were delighted to read that overall you enjoyed your holiday as well as the clean pool and our culinary. As we really understand how important is it to have a relaxing and comfortable stay, we do totally respect your valuable comments, so please rest assured... More 

Mexborough, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a brill holiday.. hotel fantastic n animation team are the friendliest people i have ever met. The only criticism i have is the catering staff especially the woman who makes the pancakes n eggs. She is so miserable and rude. She throws the eggs n pancakes onto your plate and when i say throw i literally mean throw. She... More 

Helpful?
Thank deb0898
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear deb0898, Thank you for your kind review on Tripadvisor and particularly for praising efforts of our staff. Thank you for complementing our hotel but most of all our cleanliness. Your praises regarding our staff will be shared with the entire team. We hope to see you in the near future! Best wishes from Bulgaria, Your Laguna Park Hotel Team More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Hotel staff are great. The food will give you the runs, that's if you can be bothered waiting in a big line for it. Our Thomas Cook rep (nadia) only interested in getting your money out your pocket for excursions that are around %30 cheaper to buy on from the shops on the street. P's need to be up around... More 

Helpful?
1 Thank mrskkay
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear mrskkay, Thank you for taking the time to share your feedback about your stay. We are sorry and apologize for the inconvenience you have experienced during your stay caused by lack of sunbeds. Our whole team is extremely committed to delivering the perfect vacation experience for our guests. We are sorry that we didn’t accomplish this for you. Thank... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Free Internet
  • Free Breakfast
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Dear valued guests We are happy to announce that we are now in the process of construction of our new Aqua Park with lots of entertaining facilities for children and adults. We hope that you will be pleasantly surprised by the following entirely new facilities: - Adult's attraction pool with 3 slides - a Blackhole and a Rafting slide, a Multislide with four lanes, a Space boat. - One new Kid's pool with a Pirate ship with four slides, two water guns, six water rings and a Dolphin shower. - The existing main swimming pool is basically renovated and is meant for swimming, water gym and sports. - On the front side of the hotel we are building a new attraction kid's pool with slides in the shape of an Octopus, which will be also our compliment to our little guests. We are also carrying out a big renovation inside the hotel. We are continuing with the refurbishment of the rooms. Four of the floors in block C will be newly decorated, with new furniture and new bathrooms. This is a process of renovation, which we have started 3 years before, and each year we have been renovating different parts of our big hotel. We are doing our best to welcome our future guest in a new environment, which we all hope will be highly appreciated by you. Regarding to the reviews we received from our guests we are also changing our wifi-services in order to improve it for our guests. We are working now on entirely new wifi net and appliance for the wifi in the rooms as well as the free of charge wifi in the lobby area. Furthermore, we are reorganising our Animation department. Our guests will be taken care of by a new staffed animation team and an entirely new entertaining program is waiting for you. Our guests can also expect a reorganised Kitchen and Restaurant department. Our kitchen team will be happy to spoil you with culinary delights during your holiday. We are sure to surprise you with lots of positive changes in order to provide you with an exceptional holiday experience in our hotel! Our team is already looking forward welcoming you in Laguna Park here in beautiful Sunny Beach. Warm regards Your Laguna Park Team _____________________ Laguna Park hotel is centrally located in Sunny beach resort, close to the beach and within easy reach of all the resort amenities. This well-maintained and spacious hotel offers modern and comfortable rooms, a relaxed and friendly atmosphere and a selection of on-site amenities and facilities. The hotel offers a friendly, relaxing atmosphere and a large swimming pool, relax pool and a kid's pool with water slide for the enjoyment of the younger guests at the hotel. By the pools we offer refreshing drinks at the two pool bars. Our guests have at their disposal a main restaurant, a snack bar and a lobby bar. The Laguna Park is a popular choice for families and couples looking for good quality accommodation right in the heart of this lively resort. A rich animation program is performed by a very enthusiastic team of animators. There are a great variety of shopping and entertainment facilities nearby. ... more   less 

Additional Information about Laguna Park Hotel

Address: Sunny Beach 8240, Bulgaria
Location: Bulgaria > Burgas Province > Sunny Beach
Price Range: $81 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Laguna Park Hotel 4*
Number of rooms: 365
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Also Known As:
Hotel Laguna Park
Laguna Park Sunny Beach
Laguna Park Hotel Sunny Beach, Burgas Province, Bulgaria
Hotel Style:
#6 Spa Hotel in Sunny Beach
#9 Luxury Hotel in Sunny Beach
#20 Family Hotel in Sunny Beach
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