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Sunny Beach Black Sea, Sunny Beach 8240 Bulgaria
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Traveler (968)
Room & Suite (290)
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What is Travelers’ Choice Best of the Best?
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 05/22/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Barceló Royal Beach
Updated 05/22/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 284 hotels in Sunny Beach
Location
4.5
Cleanliness
4.1
Service
4.0
Value
4.0
2022 Travelers' Choice Best of the Best
Barceló Royal Beach is perfectly located in the centre of Sunny Beach resort, a couple of minutes away from the sandy beach. The complex offers a magnificent outdoor pool in a flower shape, a VIP pool including bath tubs and a children's outdoor pool, shopping mall, numerous entertainment places close to the hotel such as casinos, bars, restaurants, pubs, amusement and water parks. The property boasts with Deluxe rooms and Deluxe pool view rooms, offering modern ambiance, Residential apartments with city and pool views, ensuring comfort for your family and self-serviced holiday, two themed Restaurants, Bistro and pool bar, Sports bar and Lobby bar, which add a different dining experience and cozy atmosphere to each guest stay.Pamper yourself with individual treatments and therapies at the Royal SPA and Fitness centre. During the vacation your kids also have their own agenda what to do and Barceló Royal Beach proudly offers Kids club with different activities and animation team.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Evening entertainment
Children's playground
Wifi
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Poolside bar
Table tennis
Water park offsite
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Hammam
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Russian, Bulgarian, German
Hotel links
Special Offer:EXTRA 5% OFF
1547Reviews252Q+A100Room tips
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Stewart F wrote a review Aug 9
Crediton, United Kingdom16 contributions17 helpful votes
We stayed at Barcelo Royal Beach from Tuesday 26th July until Tuesday 2nd August, we occupied room D609 which had a sea view (more on that later) and were on a half board basis. We booked the hotel in 2019 with a view to stay 2020, we eventually got there this year, we were so looking forward to it. Disappointingly it’s not the five star experience we were looking forward to, more of a 2.5/3 star. We usually choose a hotel group which was an H followed by a number, I think we have been spoiled by this hotel chain. We arrived at the hotel in the evening, when we were checking in there was a group of people getting very heated with a middle aged, dark haired female receptionist (more on her later), we thought this is a good start. Our check in was fine and the young man polite and professional. The ‘bell boy’ took us to our room. Upon entering the room the room was clean and spacious as was the bathroom, the balcony was a decent size. As for the sea view, the sea was behind several other hotels, we could see the sea between two of the hotels and it could be seen on the horizon. The room looked tired and dated, that said the large bed was very comfy. We had no large towels in the bathroom, I went to reception and it was resolved a few hours later, it was an oversight. The good points; the hotel is in a good location, not far from the beach, the pool area is good, if you are able to get a sun bed, I saw people claiming beds at 0630! The staff in the Cape Emine restaurant were absolutely fantastic, a special thank you to Paula and the twins who always made us feel welcome. The food was good with plenty of choice, although the food was sometimes lukewarm. The pool bar staff were hit and miss. The bad points; in the week we were there our room was never cleaned. As always when on holiday we head back to our room about four o’clock for a rest, shower and get changed for dinner. Wednesday evening our bin was emptied when we were at dinner, Thursday the cleaners came at 1705, Friday at 1745, Saturday 1720, Sunday 1645, in the end we left a do not disturb sign on the door. Before the hotel responds by saying ‘we should have gone to reception’, having spoken to several other guests it was the same recurring theme – room not cleaned, go to reception – nothing is done. Household staff were nice ladies, we asked for coffee and were told ‘no coffee – we have toilet roles’. We had coffee replenished once in our stay, only by asking for some. Please don’t respond by saying they offered to clean your room – they must have realised each time they knocked. The bathroom needed work doing to it, it was in a pitiful state, miss matched floor and wall tiles, a tile on the bath panel looked as though it was ‘slapped’ on with excess adhesive/grout not cleaned off. The toilet seat was broken, the radiator had brown marks on it – I hope it was rust, the inlet pipes to the radiator were filthy as was behind the toilet, the shower head had water coming from the top and the rail holding the shower moved back and forth. The shower door didn’t close properly. Prior to our visit I had been in contact with Andrea 'K', always very helpful. My wife and I thought it would be nice gesture to say thank you personally and buy some flowers for her. I asked the middle aged dark haired receptionist if Andrea 'K' was at work, she said she didn’t know and then waved her hand above her head. I asked could she please check – at this point she looked away and totally ignored me, perfect customer care. I contacted Andrea to say I had tried to say thank you. I used both her names. She relied, I am glad you finally get to enjoy your holiday, and would not be in the office today but will be glad to meet us tomorrow if that is fine. She said that most of the staff at the reception know me as Mrs. 'K', they might have been a bit confused when just referring to my first name. I replied, that would be nice - if she wasn't too busy, and asked what time would be good for you? It’s just a quick thank you, To date I am still waiting for a reply. Having looked at other revues it is the same recurrent theme; rude reception staff, no towels and rooms not being cleaned. If management can’t be bothered to reply to an email, which is not very professional, and if the upper management have this attitude then why should the lower echelons bother. There is no excuse for the above. On reviews it always appears to be the fault on the paying guest, never the staff, I went back as far as 2017. The day before we left, as we always do, we ask reception to contact our private transfer company to confirm our pick up time. The young man on reception did just that, as he was on the telephone the same dark haired receptionist was walking past huffing and puffing and pulling faces – nice. Be aware that when hiring sun beds and parasols on the beach it will cost you 9 levs per item, and being a foreign visitor you won’t get a ticket – he pockets the money – nice little earner. Suffice to say we will not be returning, I expected more from the Barcelo brand, I am sure this hotel has fallen below their brand standards. We will, were we can, book with H??.
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Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ilanamir wrote a review Aug 8
1 contribution
This is my third time at this hotel, unfortunately no one took care on our room : we asked for cleaning at least five time but no one came to handle it. On the third day they came to the room but didn’t replace the sheaths and didn’t wash the floor .
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: August 2022
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Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ste wrote a review Aug 8
3 contributions3 helpful votes
Young/unprofessional and under staffed. Our room wasn't ready when we arrived we waited for 2 hours before we got our room, this happened to others we heard throughout the week, no urgency to resolve the matter. Our room had a door adjoining us to the room next door, on our first night there our neighbours arrived in the early hours and decided to check out our room, after dealing with it I called security to come and lock the door but they didn't have the key. Our first impressions of the place were not great. We expected the room to be made good on a daily basis, 3 times our bed was made for the week and not with clean sheets and twice we reckon she never even came into our room, no clean towels left on those occasions, condiments were rationed. On the plus side the bar and restaurant staff were very helpful, and the food was good in my opinion.
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Review collected in partnership with Jet2holidays
Date of stay: July 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lenny H wrote a review Aug 8
1 contribution
Rooms were ok, lobby bar was great. Animation team as wel, they were fabulous. Especially Valeria ;). Iven made great cocktails, ask for him! The room service was great as well. There’s a great atmosphere on this resort.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sanad S wrote a review Aug 8
2 contributions
We were in Barcelo for the first time and we love it. First good thing is that is located in the central area of Sunny beach but is calm and quiet. The pool is huge and clean. The restaurant is amazing and the food was extremely delicious. One of favourite things in the hotel definitely was the bars (there are 3), bartenders are great professionals. The entertainment around the pool is wonderful, there were lots of activities and fun games. We want to say one big thanks to the staff.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alan D wrote a review Aug 7
1 contribution
Entertainment staff very good and enthusiastic and encourage people to take part. Restaurant very good WiFi rubbish. Swimming pool excellent Pool bar toilet needs a good revamp. Rooms OK. Bar staff excellent
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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maya a wrote a review Aug 6
Tel Aviv District, Israel18 contributions2 helpful votes
We came at 8/2022, for 5 nights, booked at booking and pay for nice holiday. When we arrived, we understand we get a famely room , smell disaster, not clean, the bathroom was bad- the water stay and dont go down, the toilet has no flow to wash . During the bacation, fidnd clean the room even once. No towels, no sheets, lots of dust in the room and none to speak with. We went every day to the " maneger" and nothing happend. We clean the roon alone as much as we can. It was realy very bad exspiriens. The pool and food nice. Never come back again
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Find other place ....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Itzik K wrote a review Aug 6
1 contribution
The entertainment crew are amazing and kind . Definitely will come back again! Love Alex and Valeria they are amazing . Thank you for an amazing visit . They always talk with us,we ♥️♥️laugh a lot with them and we enjoy our stay here. Thank you one more time! I love Barcelo!
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ackwon wrote a review Aug 6
north2 contributions1 helpful vote
i have stayed in many hotels but i have to say this was by far the worst, my room was above the K F C and my view from my window was an esculater to the shopping mall where everyone could stare into my room. The furniture looked like it had been dragged out of a skip. i understand that not all rooms have good views but this was scandalous and the hotels should let these out at a knock down price . If you try to complain all they do is shrug their shoulders and stare at you, the staff are as helpful as a chocolate fire guard, i don't think i ever saw one smile or have a joke or try to interact with you, everything is too much trouble. I don't think the room was cleaned once while we were in it
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Date of stay: August 2022
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Victoria Lusty wrote a review Aug 6
County Antrim, United Kingdom2 contributions
We arrived at the hotel late in the evening and were greeted with goodies and water as we had missed our all inclusive for the day. Also the food and drinks manager Paula noticed we were on honeymoon and delighted us with a bottle of champagne to help us celebrate! She even checked in with us throughout the week to make sure everything was going well. The food was AMAZING. I am fussy but I always had something to eat. I have also read in reviews that the food wasn't piping hot, however ive been to buffet restaurants at home and it wasnt either so i know what to expect. However it was beautifully cooked and full of flavour no matter what we had... the deserts were great too! The staff at the pool bar were fabulous too, always up for a chat and a laugh, I have to mention Deni (i think that is her name) always a smile and nothing was too much for her! Icecream and water was always available which was so needed in the heat. The pizzas at the pool bar were great too.... Sun loungers was not an issue for me, i like to be up early on holidays, however after 8.30am you might not get one. There was notes put on beds that were reserved and left however they didn't always take the towels away. I lay beside someone's towels on one day and the owners weren't seen until after 3pm! Others mentions the seagulls.... maximum i saw at one time was 6! The hotel is very close to the beach so you would expect to see them but it didnt annoy me at all! The entertainment team looked very busy and were always walking round the pool, but i never heard them once ask anyone to come join in which i feel would have been nice to feel like they wanted the guests to be included and play! Towel gate..... on the week we were there we had no towels for 3 and half days... not one towel. But we used the robes to dry ourselves and it wasnt an issue. We did contact reception to get more but they didn't have any to give us. Our room was cleaned everyday and our beds changed once in 7 nights which i am more than happy about. The air con was great and not at all noisy either! Without a doubt one of the nicest hotels i have ever stayed in, at home or abroad! I really did not want to leave. Thank you Barcelo Royal Beach for making our honeymoon one to remember.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$98 - $171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo royal beach hotel sunny beach, barcelo sunny beach, barcelo hotel sunny beach
LOCATION
BulgariaBurgas ProvinceSunny Beach
NUMBER OF ROOMS
304
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Frequently Asked Questions about Barceló Royal Beach
Which popular attractions are close to Barceló Royal Beach?
Nearby attractions include Erma Spa Turkish Bath (0.2 miles), Sunny Beach Takeover Events (0.3 miles), and Party Crew! (0.2 miles).
What are some of the property amenities at Barceló Royal Beach?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Barceló Royal Beach?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barceló Royal Beach?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Barceló Royal Beach?
Yes, a parking garage is available to guests.
What are some restaurants close to Barceló Royal Beach?
Conveniently located restaurants include Funny Pub, Restaurant Bolero, and Restaurant Marina.
Are there opportunities to exercise at Barceló Royal Beach?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Barceló Royal Beach have airport transportation?
Yes, Barceló Royal Beach offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Barceló Royal Beach located near the city center?
Yes, it is 0.4 miles away from the center of Sunny Beach.
Are any cleaning services offered at Barceló Royal Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does Barceló Royal Beach offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.