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Sunny Beach 8240 Bulgaria
Traveler (187)
Room & Suite (43)
Pool & Beach (30)

About

Location
Cleanliness
Service
Value
See why so many travelers make Alba Hotel their hotel of choice when visiting Sunny Beach. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travelers like you. Rooms at Alba Hotel provide a flat screen TV and air conditioning, and guests can stay connected with wifi. You can also enjoy a pool and free breakfast while staying at Alba Hotel. If you’re looking for an Asian restaurant, consider a visit to Amorato, Bombay Grill, or Shanghai Restaurant, which are all conveniently located a short distance from Alba Hotel. Plus, during your trip, don't forget to check out Sunny Beach Karting Track (0.5 mi), a popular attraction that is within walking distance of Alba Hotel. We’re sure you’ll enjoy your stay at Alba Hotel as you experience all of the things Sunny Beach has to offer.
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Property amenities
Wifi
Paid wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Non-smoking hotel
Paid internet
Internet
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
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Room features
Non-smoking rooms
Air conditioning
Flatscreen TV
Good to know
HOTEL CLASS

Location

Full view
97Great for walkers
Grade: 97 out of 100
51Restaurantswithin 0.3 miles
15Attractionswithin 0.3 miles
291Reviews20Q+A29Room tips
Traveler rating
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  • 34
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Popular mentions
Perfect. The hotel is right in the center of Sunny Beach, it has 2 pools, sun beds, bar outside which provides good pizza :) and the rooms are very clean. Food from the inside restaurant was great too.i highly recommend it
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Response from hotel_responsible, Manager at Alba Hotel
Responded Jul 3, 2019
Dear RalucaAsandi99, Greetings from Hotel Alba in SunnyBeach. Thank you for honouring us with your recent stay with us and for sharing with other travellers a great review. Your praises regarding our delicious culinary offer and the cleanliness of Hotel Alba makes us very happy. It’s always a pleasure to welcome you and we hope to see you in the near future. Sunny regards, Your Hotel Alba Team
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Just returned from a week stay with my partner and our children. Pleasantly surprised when reception upgraded one of our rooms and all of the reception team were extremely helpful and friendly throughout our stay. The restaurant staff were lovely. Always waiting to greet you when you enter and extremely attentive to the whole dining experience each meal time. I have heard bad reviews about the food but we were surprised. We always found a good, tasty range of food each meal time. The food isn’t hot-hot but I don’t think it ever is with all inclusive so we didn’t find it a problem. The grounds and rooms are kept well and are very clean. Entertainment wise, the daytime activities were the usual. Aqua aerobics, games etc. We had good fun one night with a music quiz and won a massage which was a lovely treat. Rosieanna from the animation team was fantastic. Cannot praise her highly enough. She made everybody feel so welcome and involved. The evening entertainment is very limited tho. It really is just what the animation team put on so if you like shows etc, this isn’t the place. Negatives for the hotel.... the children’s pool could do with some maintenance. Both our small children cut their feet (only slightly) from the bottom of the pool. Pool shoes recommended. Whilst most of the staff are just lovely, we had one bartender on the outside bar during the day who was quite the opposite. He didn’t serve anybody in turn and was unfriendly and quite rude and would not acknowledge you when you asked for drinks. Lastly...sunny beach is an all out party destination. Our hotel room backed onto the main strip of clubs which played music until 6am. We learned that putting the air con unit on drowned out the music so we didn’t complain or ask to move rooms. Just think it’s worth a mention for people that need peace and quiet at night. On the whole, we thoroughly enjoyed our stay. Bulgaria is beautiful. Nessebar old town exceptionally beautiful for a day out.
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We had a 10 night holiday at this hotel. Check in was fine no problems there. We stayed in room 802 which was on the top floor, the room was really nice with 2 balconies, the sea view was stunning along with the view over flower street. The beer and spirits were really nice, the spirits are really strong . The 2 pools were really nice and were kept clean. Now to the bad bits, the hotel staff would use our front balcony as a place to hide and have a smoke, one of the staff even jumped over our front balcony and walked around the side of our room to the back balcony, they ran off when my wife seen them. When I complained to the hotel security staff he just laughed and said it's ok, I know them. Now to the food, the pizza at the pool is really nice and freshly cooked. The food at lunch time in the main restaurant is not to bad, you can always find something to eat. The food at Dinner time is absolutely awful , they would run out of food and not replace it around 7.40pm and it closed at 8.30pm, I actually seen families looking for food and storming out because there was little or nothing there. What was there was terrible. Trust me this is true. Hotel Alba your hotel could be really good if you managed your staff better and improved the food and service .. There were members of staff just standing there texting on their phones while the food trays ran empty without being replaced. I hope you the manager reply to this as I deserve an answer..
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Response from hotel_responsible, Guest Relations Manager at Alba Hotel
Responded Sep 25, 2018
Dear Darren O, Many thanks for your nice review here on TripAdvisor! It’s always a great pleasure to hear that our lovely guests notice the little details of service we provide, that makes the difference. Our guest’s opinions are always very important for us in order to increase our quality, therefore we thank you very much for your helpful comments. It would be our pleasure to welcome you again if you reconsider and decide to visit our hotel again. Your Hotel Alba Team
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arrived at half past one in the morning after traveling all night to be greeted by a young girl who may i say was not helpful at all so was not a very good first impression our room was on the 7 floor ( the room was the only good thing about this hotel ) i will start with the good points which was the room and the cleaners could not fault room or cleaners did a great job but thats where the good points end the food was disgusting and cold every day and the choice of drinks were limited i have never stayed in a hotel were you only have about five choices of spirit drinks to chose from when asked about this was told to see manager i found staff apart from cleaners very unfriendly and not at all helpful i have rated this hotel has a 2 star and that is been kind i paid all inclusive and never used it apart from a slice of pizza by the pool has this was the only hot food you could get in this hotel even my husband couldnt eat the food and his not a fussy eater really think the management and owner of this hotel need to buck their ideas up and get it sorted having said that i really dont think they care once they have your money that to me is where it stops while i was there a lady took manager into the dining area about the lukewarm food and his reply was its fine would i return to bulgaria maybe in the future but NEVER WILL I RETURN TO THIS HOTEL ALL I CAN SAY IS YOU SHOULD BE A SHAMED OF YOURSELVES SERVING YOUR GUESTS FOOD LIKE THIS. LIKE YOU THESE PEOPLE HAVE WORKED HARD ALL YEAR FOR A HOLIDAY AND DESERVE BETTER THAN WHAT YOU GIVE
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Response from hotel_responsible, Guest Relations Manager at Alba Hotel
Responded Sep 25, 2018
Dear kathleen , Thank you for taking the time to share your experiences with us! Most of our guests are very satisfied with the quality and the wide range what we offer. Beside that we are believing in the constant development and we are working on to renew it. We do apologize because we could not fulfill your expectation and we are mostly sorry about that we could not noticed your dissatisfaction during your stay because we could have immediately solved your problem. All comments are seriously taken into consideration and we would like to assure you that your comments will be passed on to the management team for consideration. However, It is so nice to hear that you appreciated the cleanliness of our hotel. Do hope you will reconsider and give us another opportunity to welcome you back. Your Hotel Alba Team
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+1
I knew Sunny Beach was a popular destination for partying but I didn't expect so many strip clubs and sex shops. On the positive side, the beach is great and there is plenty to do. Now the rest of this review is about our hotel experience. The manager was kind at check in and said we've upgraded to a better, newly decorated room. it is a good size and has plenty of storage. The small balcony overlooks the street. The food in the buffet area is lukewarm at best. Watery soup, bland meat, etc. The pizza at the snack bar is nice though. At first I thought the man running the lobby bar was nice but today I had a run-in with him over a glass of water. I asked for big glass rather than a small plastic cup and he accused me of taking glasses to my room (never did this). He agreed to give me a proper glass when I said I intended to drink it on the terrace. From now on, I'll just get my own water from the supermarket..Not getting the most from.my all-inclusive package however. The sunbeds around the 2 pools are quite crowded and as usual several guests put their towels down then leave the chairs for most of the day. Will let you know how the rest of the week turns out.
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Response from hotel_responsible, Guest Relations Manager at Alba Hotel
Responded Sep 25, 2018
Dear Janice T, On behalf of Hotel Alba we would like to thank you for choosing our hotel. Thank you for highlighting the great food quality. It is great to read that you enjoyed your stay and were satisfied with the accommodation and the clean room. Hotel Alba family is waiting for you soon for another restful holiday. Best regards Your Hotel Alba Team
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PRICE RANGE
$91 - $199 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alba hotel sunny beach
LOCATION
BulgariaBurgas ProvinceSunny Beach
NUMBER OF ROOMS
8
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