Had a friendly welcome when we arrived, bearing in mind we arrived about 11 at night. General cleanliness was spot on, main bar opened at 8am -midnight. Pool bar 10am -midnight. We stayed in a junior suite overlooking the front of the hotel. We were right next to one of the lifts on the 3rd floor and heard very little on the evening, which wasn't expected, being in such proximity of the lift. Bedroom had sufficient storage space tv, air con was a blessing and worked great, nice walk in shower, when you can get the right temp as it fluctuated so much. Lovely pool and ample sunbeds available each and every day. There are clear instructions to not reserve sunbeds til 10am and the lifeguard did remove towels, but this wasn't always done. Splash pool and slides were great and the kids loved it, but i did find it strange they were shut between 2 and 4. Food was nice, very repetitive as many all inclusives but was well cooked and lots of variety, kids choices weren't particularly great but always had a bit on for them. Did have to wait a couple of mornings for milk and orange juice to come out. Choices of cereal in a morning were the same cornflakes, choc cornflakes, oats and choc balls. Bacon, sausage, scrambled eggs, Tom's, beans and a fried type bread sometimes with salami on sometimes plain. Mini pancakes every day freshly made. Omelettes were made to order. And your traditional pastries and various breads / rolls Plenty of salad for lunch and evening meal, pasta was available every day and fresh meat was cooked on a griddle, they did various joints of meat in a evening and always melted in the mouth. Desserts were much and much the same everyday. Drinks had variety all locally made spirits, beer was nice and plenty of soft drinks available. Mocktails for children and a choice of 14 cocktails. Snack bar was open between half 2 and half 5 I think. This was situated by the slides away from the main pool and bar area. This had hot dogs, chips, salad, cakes, pizza and waffles available. Ice creams were always available at the pool bar for children and adults alike to help themselves. Entertainment was quite a let down, don't know if they were exhausted from a busy summer or just not properly trained. They did a mini disco each night for the kids but the adult entertainment wasn't too good if I'm honest. Only a few activities in the day, and they were on repeat. Site itself has a spa, gym, doctor, tattooist, hairdresser, nail tech and shop, the shop was a little expensive but was convenient but plenty of 'supermarkets' available close by. Rooms are cleaned daily and towels frequently changed, there were a few occasions that they ask you to leave towels on the floor if you want them changing and we didn't do it but they changed them anyway. Beach is a short walk away but be prepared the sand was very hot to walk on barefoot. Big let down and this had nothing to do with the hotel was some of the clientelle, unfortunately there were so many rude customers and this started to get on my nerves a bit. And it wasn't the Brits which even I was surprised about. Overall a solid holiday, with plenty outside of the hotel to do aswell as a small amount inside. Would consider going back again, not in a hurry but never say never.…