This hotel is definitely not a 4 star as advertised as the food and some of the decor let’s it down. The sun loungers around the main pool are in need of an upgrade some are broken screws hanging out etc. When we arrived we were met by a hostile young chap Evangelos who was very blunt asked for our documents then walked away to serve another couple. The other staff on reception were very helpful and directed him to serve us. The guy who wore the mask all the time who worked the reception bar and pool bar was worse extremely rude and would often walk away rather than serve you. As I said previously the rooms are spacious, decor in our room was nice and it was cleaned daily. We were very lucky our cleaner Genka was lovely and made towel models for us. Our room was always cleaned to a high standard. The food wasn’t great very repetitive we ate breakfast everyday the lunch was just the same as the evening however we ate out in the evenings as it’s cheap enough to do so. I would highly recommend Morris, The harp and salt and pepper for meals. The mamaris kebab shop which is just round the corner from the hotel is great too tasty kebabs that aren’t greasy and the staff are lovely and friendly. You never need to worry about getting up early to put your towels out it’s very relaxed at the Tiara you could always get a sun lounger which was great. The hotel itself is situated at the bottom end of sunny beach meaning you are away from the lively party side if it however you can walk it in around 20 mins or use the train for 6 lev. I would stay at the Tiara Beach again as it is so central to everywhere however feel management need to take on board what has been said on here and address some of their staff.

Pleasantly surprised by this hotel. Exceeded our expectations by far. The all inclusive side was very good - local drinks, but of good quality, good quality cocktails/shots/mixes. The food was of great quality, everyone from our group from little kids to older people always found something they liked during all meals. Close enough to the beach, a 5 minute walk either through the dunes or through a small marketplace. There were small things we didn't like the quality or the timing of cleaning, but it small enough of an inconvenience not to impede us having a great time. The animation team were great, and it was quiet enough at night to have a good rest. A great family place.

Me and my family visited Tiara Beach for 14 days and I honestly can't think of one thing that I would change. The staff were kind, courteous and extremely efficient. The food was as expected, the staple foods were the same every day (chips, pasta, rice) but they switched things up for every meal so there was always something different going on. The salad bar was amazing there was so much to choose from. One of the shining stars of our stay though were the animation team. My nephew had a birthday whilst we were there and they definitely went above and beyond. They decorated the play area and bought him a cake and they even got a couple of the other kids to make him birthday cards. Shoutout to Stefan, Niko, Savi, Agatha, Deco and Vladi. The kids loved the mini disco every night and they always did something for everyone after that had finished. The facilities are great, we made use of the spa and had a Turkish bath and massage and it was super relaxing! The pool is beautiful and the waterslides are seperate from the main pool so you arent constantly being splashed! Definitely recommend this hotel to everyone! I hope you're ready for us next year because we're coming back with even more people!