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Iberostar Sunny Beach Resort

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Iberostar Sunny Beach Resort
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1,203 Reviews from our TripAdvisor Community

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Showing 927: English reviews
washington uk
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Loved this hotel!!! Room was very spacious, I booked a single parent room and it had two queen size beds and a sofa bed. Shower was very powerful. People who say there isn't much to eat for kids..this is only true if your kids are fussy and refuse to try anything new. Animation team...amazing, never stop all day!!! All inclusive... More 

Helpful?
1 Thank jules19861
Uttoxeter, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

A fantastic hotel with great staff they work god hrs of the day. Loads to do in and around hotel sunny beach has loads of shops. The entertainment is what you get could be better they try had some good shows on. The food was OK good choice and good choice of drinks staff speak good English. We had done... More 

Helpful?
1 Thank david r
Oxfordshire, United Kingdom
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I visited this hotel in spring 2015 and returned in Sept 2016. This time we paid extra for a room with a partial sea view but instantly regretted it on arrival. Our room looked into/overlooked the hotel between Iberostar and the beach, Neptune, quite unpleasant view.We asked to change to a standard room with pool view, much better. I have... More 

Helpful?
Thank monster4459
IberostarHoteles, Quality Manager at Iberostar Sunny Beach Resort, responded to this review

Dear Guest, First of all we would like you to accept our gratitude for the loyalty you have shown us by returning to IBEROSTAR Sunny Beach Resort for your latest holiday to Bulgaria. We are also very happy that you have taken the time out of your day to share this most recent experience with us and the Tripadvisor community... More 

Edinburgh, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We paid extra for the "Premium" benefits this hotel offers and were very disappointed with what we actually got. The Premium Restaurant was very quiet,therefore the food was never hot enough or fresh enough. It wasn't being replaced and was always baked hard or dried out. The salads were also dried and wilted from lying too long. After 3 days... More 

Helpful?
Thank blackteddycat
Dennyloanhead, United Kingdom
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The iberostar hotel is a very good Hotel with nice sized rooms . The restaurant is of good size but the food needs to be improved . The hotel has two large swimming pools and a few kids pools which are checked for quality several times daily . There is plenty of different kinds of entertainment during the day and... More 

Helpful?
Thank John M
Loughborough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

I have just returned from a weeks holiday at this hotel and honestly don't have a bad word to say. The rooms were always kept clean and tidy and the majority of the staff we encountered were very friendly. The food was just your standard all inclusive buffet style food but always lots of variety so someone like me who... More 

Helpful?
1 Thank GBowler91
Peterhead, United Kingdom
Level Contributor
110 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 425 helpful votes
5 of 5 stars Reviewed 1 week ago

On my last visit to this hotel I said standards had slipped, However we decided to give the hotel another try and I am delighted to say the management have improved the quality of food and service. We thoroughly enjoyed our stay and will return. We did try the premium all inclusive package on this holiday and really enjoyed it.... More 

Helpful?
5 Thank merchant
IberostarHoteles, Quality Manager at Iberostar Sunny Beach Resort, responded to this review

Dear Guest, We would like you first of all to accept our gratitude for the loyalty you have shown us by returning to IBEROSTAR Sunny Beach Resort for your latest holiday to Bulgaria. We are also very happy that you have taken the time out of your day to share this most recent experience with us and the Tripadvisor community... More 

Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The reception staff were really friendly and helpful and always took the time to pay attention to my 1 year old son as did the waiting on staff. The food was amazing with loads of variety. The main chef on the snack bar was a real gem with his gleaming smile and dance moves as he cooked. As were the... More 

Helpful?
2 Thank stephaniekidd2016
IberostarHoteles, Quality Manager at Iberostar Sunny Beach Resort, responded to this review

Dear Stephanie, We want first of all that you know we are really pleased that you had such an excellent holiday with us at IBEROSTAR Sunny Beach Resort and we want to thank you for choosing Tripadvisor as your method for sharing your experience with others. Your compliments towards our staff, whose kind and friendly ways are one of the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

We are still here at the moment, but so far well the staff are way from helpful, they walk around with a face like thunder. They don't even acknowledge your there. To a point where the cleaner told me to "move" whilst she was mopping, she was very aggressive- just not actceptable! I asked the bar man for a non... More 

Helpful?
1 Thank Sophie C
IberostarHoteles, Quality Manager at Iberostar Sunny Beach Resort, responded to this review

Dear Sophie, Although we sincerely regret reading that your holiday at IBEROSTAR Bouganville Playa fell short of your expectations in the area of gastronomy, we are grateful for the time you spent to share this feedback of your overall holiday experience in our hospitality. We always welcome the opinions of our guests as it gives us an insight into areas... More 

Merseyside, England
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Even though we have our own apartment in Nessebar, we have stayed here many times, over the past ten years. This year we stayed for a week at the end of August. What a disappointment this year was. Positives were: quick check in and a superb Housekeeping Manager -Vanya. Vanya sorted out our complaint, on the first night, regarding a... More 

Helpful?
1 Thank JEANMALLY
IberostarHoteles, Quality Manager at Iberostar Sunny Beach Resort, responded to this review

Dear Jean, We would like you first of all to accept our gratitude for the loyalty you have shown us over the years and by returning to IBEROSTAR Sunny Beach Resort for your latest holiday to Bulgaria. We appreciate that you have taken the time out of your day to share with us and the Tripadvisor community this most recent... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The IBEROSTAR Sunny Beach Resort is an All Inclusive 4-star hotel complex situated along the Black Sea. Our hotel, perched along Sunny Beach's immaculate coastline, is the perfect accommodation choice for guests wishing to discover the real Bulgaria during their family holidays. Renovated in early 2015, our property is modern and fully equipped as well as comfortable and inviting. What's more, each guest at the IBEROSTAR Sunny Beach Resort Hotel receives the best, personalized treatment from our top, professional staff. ... more   less 

Additional Information about Iberostar Sunny Beach Resort

Address: Sunny Beach | Burgas District, Sunny Beach 8240, Bulgaria
Location: Bulgaria > Burgas Province > Sunny Beach
Price Range: $86 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Sunny Beach Resort 4*
Number of rooms: 630
Reservation Options:
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Also Known As:
Iberostar Sunny Beach Hotel Sunny Beach
Iberostar Sunny Beach Resort Burgas Province, Bulgaria
Hotel Style:
#2 Top resorts Hotel in Sunny Beach
#3 Spa Hotel in Sunny Beach
#3 Family Hotel in Sunny Beach
#3 Luxury Hotel in Sunny Beach
#10 Romantic Hotel in Sunny Beach
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