Wela Hotel



About
Looking for a place to stay in Sunny Beach? Then look no further than Wela Hotel, a family-friendly hotel that brings the best of Sunny Beach to your doorstep.
Guest rooms offer amenities such as a flat screen TV and air conditioning, and guests can go online with internet access offered by the hotel.
The property also boasts a pool and free breakfast, to help make your stay more enjoyable. If you are driving to Wela Hotel, free parking is available.
Sunny Beach has plenty of pubs. So when you’re here, be sure to check out popular spots like The Fat Cat, Funny Pub, and Restaurant St.Valentine, which are serving up some great dishes.
If you’re looking for things to do, you can check out Sunny Beach Karting Track (1.0 mi), which is a popular attraction amongst tourists, and it is within walking distance.
We’re sure you’ll enjoy your stay at Wela Hotel as you experience everything Sunny Beach has to offer.
Location
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My sister and I are just home from our holiday in Sunny Beach, Bulgaria
where we were staying at the Wela Hotel. I realise reviews of Bulgarian
hotels are not readily available so we felt the need to review the Wela
for the benefit of future guests.
First Impressions
I am always very apprehensive about hotels on holiday but I was so
relieved when I seen the Wela, it was modern and the reception area was
very fresh and smart in appearance and our room was also of a similar
standard, thumbs up! (5 out of 5)
Location
The hotel is close to the beach and in a quieter location than the
centre however the holiday brochures omit to inform you of the busy road
you have to cross to go anywhere, even to walk along a pavement! (3 out
of 5)
Restaurant, Half Board
We were booked for half board however I would not recommend it, bed &
breakfast would have been ideal. The restaurant does not have a great
selection and what they did have was unlabelled so we had no idea what
it was, common problems amongst the hotels. We ate from the hotel
three times before resorting to the great selection of restaurants which
are very cheap. (2 out of 5)
Receptionists
Do not expect much, they are capable of checking you in and out and
thats about it, as they barely speak any English. (2 out of 5)
General Tips
Telephone Calls
Never, ever, ever make a telephone call from your room, its
extortionate! The standard cost of a call per minute at the international
calling booths along the promenade is 0.55-0.69LV per minute and the cost
from the hotel room is around 4LV per minute, yes almost 8 times
more!
Tipping
Its customary in Bulgaria to tip. You will be asked to tip the bus
driver on arrival and departure so its a good idea to ask for some
smaller notes when you are ordering your currency (e.g. 2 or 5 leva
notes).
Local Bus Timtables
Use the travel channel BG travel info to obtain information on
bus timetables and various other information.
The cleaners had our beds changed everyday along with plenty clean towels. Our room was hoovered, balcony was moped, bathroom was cleaned and moped everyday and we had plenty of toilet rolls, we couldnt doubt the cleaners as they were more than excellent at their jobs.
The bar staff in the lobby were very friendly, even though the drink was expensive in the wela.
Overall we had no magor complaints about the wela but they could do with some night entertainment and reduce the price of their drinks.
The hotel itself is 100% spotless. Most of the staff talk english apart from the undercover secruityguard as we realized after talking to him for about 10 minutes.
We (family of four with two children) have just returned from Wela on the 27th.
The hotel is very clean and tidy throughout, fixtures and fittings are above standard and cleaners never seemed to stop working, this was the barmen and women, aswell as all other employee's, not just the regular cleaners.
The rooms were spacious and more than adequate for us, two adults and two children.
Wela have a had a lot of criticism about food, well all I can say is if you like caviar and gourmet food, don't bother, but if you like meat, veggies, rice, salad, you know , what us mere mortals enjoy, then you will be happy and there's also plenty of it, they don't mind if you go back for 2nds, 3rds or 4ths!!!!!!
the mix of nationalities and age groups is fine, yes there are groups of lads but there are also groups of ladies, friends, old people, families etc and everyone got along great!!!!! Some noise in the foyer in the early hours, but the sound proofing on the doors etc proved fine by us and we rarely heard a thing unless we popped onto the balcony.
Entertainment by the Animation team was great in my opinion, please remember they are trying to cater for different age groups and different nationalities, the only nite that was below par was the comedy nite, but that was purely down to the nationality differences, what makes the British laugh is something totally different to what makes a Bulgarian or a Russian laugh, so give them a break.
Some very good shows to be honest and them guys were there from 8 in the morning till 12 at night trying to give everyone a good holiday, would you work them hours at home for peanuts?????? no me neither, and they really impressed me and I just haven't got a bad word to say about any of them.
Overall we all had a good holiday, my youngest is four and there wasn't much for him to do, but that's just down to the fact he doesn't like the water much so he was just on the sand pit play area or knocking a golf ball round the mini golf, which he enjoyed doing.
I'd say all in all Wela is a nice, clean and friendly place for all ages and groups, a hard working team, and that goes for every single employee there, was expecting the worst when I read the reviews, can only imagine they are done by people who haven't got a clue or who just expect 6 star for 3-4 star money.
As your average working class family we have said we would go back there in the future not the best place we've been but we've stayed at 5 star places that were worse, so a good value holiday



Stained carpet, garbage on the floor, crumbs in drawers, smeared TV screen, desk stuck to glasses with drinks, indescribable fungus in the bathroom, broken cabin. The fungus on the shower head was such that it was replaced with another one because it could not be cleaned. The fridge is yellow inside due to age, spilled yogurt inside, broken fridge door. There is no bottled water in the rooms or in the entire hotel (dispenser and glasses), we had to carry water in packs from the store. There were no pool towels for the sun loungers, we also had to buy them. A free sun lounger by the pool was like winning the lottery, it was occupied 24/7. No one was interested in the towels getting sunburned during the day. There was little service, the rooms were "cleaned" every second day, cleaning consisted of folding the duvet and putting it at the foot of the bed. For such a large hotel, I kept seeing the same 4 elderly cleaners. Similarly, in a restaurant, during main meals there may be 5-6 waiters for approximately 200 people. Only dirty dishes were taken from the table, and the stained tablecloths and crumbs were left for the next guests.
Drinks with syrups, a caked-on coffee machine.
The food was greasy and monotonous, with the all-inclusive option for 7 days we basically had only tomatoes, cucumbers and cheese. These 4 * are probably a mistake. Waste of time and money. I DO NOT RECOMMEND




It was more or less brushed under the carpet I was accused of causing a riot when the incident happened (I didn't) Thomas cook accused the wrong person when they didn't even ask for a description of which member of staff it was. By accusing the wrong person it took them 3 days to check the cctv. I was more or less accused of making it up and told to think about this man and his family and this could ruin his career (well maybe if he didn't commit such a horrible act his job wouldn't be threatened).It seemed because we were moved hotels (Bellevue 100% better and more welcoming) I should've gotten over the incident. This hotel doesn't even deserve a one star rating. I wouldn't want anyone else being put into a situation like I was so please stay away and book elsewhere.
"Don't upgrade to the deluxe rooms as they are exactly the same as the standards!"Read full review
"rooms with the pool view balcony could be a bit noizy due to day-time /evening animation and rare cases of crazy people near pool at night"Read full review
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