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    Victoria Palace Hotel & Spa

    Sunny Beach 8240, Bulgaria
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    12/3/2017 12/4/2017
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    Room & Suite (270)
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    Overview
    • Excellent13%
    • Very good15%
    • Average15%
    • Poor17%
    • Terrible40%
    Sep 25, 2017
    “Holiday”
    Sep 8, 2017
    “Average Hotel”
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Poolside Bar
    Spa
    Private Balcony
    Free Parking
    5.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,231)
    There are newer reviews for Victoria Palace Hotel & Spa
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    21 - 25 of 941 reviews

    Reviewed July 17, 2017

    Foods are excellent. They had sushi evening every week in the main restaurant. Italian AlaCarte restaurant was the highlight. All staff is very friendly. Just the rooms must be renovated. Room cleaning must be better.More

    2  Thank erboz2017
    Response from Derya Ü, Guest Relations Manager at Victoria Palace Hotel & SpaResponded July 29, 2017

    Dear erboz2017, We would like to thank you for choosing Victoria Palace Hotel & Spa as your holiday destination. We are very pleased to hear that you enjoyed your stay with us. At Victoria Palace Hotel & Spa, it is our goal to ensure and...More

    Reviewed July 15, 2017 via mobile

    My girlfriend and I arrived att Victoria palace on the 7th of july and were met by the sight of a lovley water fountain out front, the hotel lobby was a reflection of that with a large chandelier situated right above the enterance. This is...More

    5  Thank SgGreenhill
    Reviewed June 24, 2017 via mobile

    Shocking hotel... very dirty......... rude staff.......room was dirty and only got cleaned once... after asking.... cups were not cleaned in restaurant... all inclusive drinks nasty... pool was nice...lift hardly worked so had to walk 7 flights everyday... not good hotel...More

    5  Thank John E
    Response from Victoria G, Guest Relations Manager at Victoria Palace Hotel & SpaResponded June 30, 2017

    Dear Guests, Thank you for choosing hotel Victoria Palace as your holiday destination. We are sorry to hear that you were not satisfied with your holiday. Our staff consist of professionals who are trained in the tourism field. We regret that you did not contact...More

    Reviewed June 14, 2017

    I have spent 1 week in this wonderful hotel. The staff at the reception, in the restaurant and pool area was extremely friendly and polite.The view from the room was amazing, especially in the morning.DO NOT BELIEVE THE NEGATIVE REVIEWS,YOU WILL BE AMAZED BY THE...More

    5  Thank Jasmine A
    Response from Derya Ü, Guest Relations Manager at Victoria Palace Hotel & SpaResponded July 29, 2017

    Dear Jasmine A, Thank you so much for these positive comments about your stay at our Hotel! It is very important for us to know that we are doing a good job and that we are on the right way. Please recommend us to your...More

    Reviewed June 7, 2017 via mobile

    Thid hotel had aBad treatment .bad room service Extremely bad service .. Lost my car keys at the hotel .. tryied to call the hotel they keep hunging on me .. Bad service And they not respect the client at all .More

    1  Thank jiryes88
    Response from Victoria G, Guest Relations Manager at Victoria Palace Hotel & SpaResponded June 30, 2017

    Dear Guests, Thank you for visiting hotel Victoria Palace. We are very sorry to hear that you did not have a good experience with us. Our reception is 24h available to guests, we are sorry that you could not reach them. Our administrators are trained...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Bar/Lounge
    • Spa
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • $47 - $177 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #28 Spa Hotel in Sunny Beach
    • #58 Luxury Hotel in Sunny Beach
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 545
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Evoline ltd, Cancelon, getaroom.com and TripOnline SA so you can book your Victoria Palace Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Bulgaria >
    • Burgas Province >
    • Sunny Beach
    • Also Known As
    • Victoria Palace Hotel Sunny Beach ,
    • Victoria Palace Hotel And Spa ,
    • Victoria Palace Bulgaria ,
    • Victoria Palace Sunny Beach ,
    • Victoria Palace Hotel Bulgaria ,
    • Hotel Victoria Palace Bulgaria ,
    • Victoria Palace Hotel & Spa Sunny Beach, Burgas Province, Bulgaria
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    Traveler (873)
    Room & Suite (270)
    Pool & Beach (135)
    Dining (107)
    Hotel & Grounds (613)
    Bathroom (44)
    Family and Play Areas (2)
    Nearby
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    Ask a question
    Questions & Answers
    Angela D
    September 19, 2017|
    AnswerShow all 3 answers
    Response from ianredditch | Reviewed this property |
    Yes I'm afraid so. There are better accommodation in sunny beach .
    0
    Votes
    Amy S
    July 27, 2017|
    AnswerShow all 2 answers
    Response from hotelreviewer311 | Reviewed this property |
    This hotel has only 2 restaurants! one main one, and one that you can use only once in your stay( not open while we were there) on all-inclusive. We saw that there might be 1 snack bar but it wasn't open or being cleaned... More
    0
    Votes
    Room Tips
    "Sea View Rooms are the best"
    Read review
    "There are no good rooms"
    Read review
    "Choose the rooms with the sea view."
    Read review
    "Book sea view room, try AlaCarte restaurant"
    Read review
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