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Zefir Hotel

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Zefir Hotel
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179 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Billericay, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

When we booked we were promised a room with aircon and late check out. When we arrived our room didn't have aircon and so my boyfriend went down to the lobby and asked for a room with aircon... The rude (hardly spoke English) woman simply said 'no sorry no room' so that didn't start the holiday off well. Food was... More 

Helpful?
Thank WillFisher_4
Hotel_Zefir, Guest Relations Manager at Zefir Hotel, responded to this review

Dear WillFisher_4, We deeply regret we haven’t met your expectations during your stay with us. Please accept our sincere apologies for your experience with the air con. Based on your very important and constructive feedback, we will ensure that this situation does not happen to our guests again. However, we guarantee you that our staff works hard to assure the... More 

Aberdeenshire, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Firstly arrived at around six in the morning, tired and looking forward too the start of our hols, reception girl very moody, very dark and shabby entrance area/ lobby, didn't offer any info on hotel. Food is very poor here, so repetitive and no variety offered. The only good thing it's so cheap too eat out here. Met some more... More 

Helpful?
Thank Maria W
Hotel_Zefir, Manager at Zefir Hotel, responded to this review

Dear Maria W, Thank you for taking the time to share your holiday experiences with us! We pay attention to all comments and we always try to meet our guests’ expectations. Our aim is to always offer our guests a great holiday experience and we are sorry you left disappointed by a number of issues. Be assured however that we... More 

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Rotherham
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 17, 2016

A lot of us when we read these reviews are after the same thing - comfort and food of a decent nature. We had neither and I believe the reviews of this place fall into 2 categories. Ones that get Pool rooms and those that dont. We were situated on the top floor (4) for a week and it was... More 

Helpful?
Thank Craig A
Hotel_Zefir, Manager at Zefir Hotel, responded to this review

Dear Craig A, Thank you very much for taking the time to review our hotel through TripAdvisor. We constantly work on improving our guests’ satisfaction; therefore, your feedback, positive or negative, helps us to see our product through the eyes of our guests and is highly valuable to us. Our goal is to deliver high-quality hospitality to every guest on... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 30, 2016 via mobile

Lovely hotel for family very clean and helpful would recommend it to family with children great entertament for everyone food and drink lovely we will be back again lovely pool for adults and children cleaning everyday its spotless not to far from the beach and shops

Helpful?
2 Thank JACKIEJASON
Hotel_Zefir, Manager at Zefir Hotel, responded to this review

Dear JACKIEJASON, Thank you for choosing to stay with us during your recent visit to Bulgaria and for taking the time to share the details surrounding your experience. We are so pleased to hear that you enjoyed your recent stay at our hotel. We work hard to maintain the highest guests' satisfaction; we are glad to know we were able... More 

Newport, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 30, 2016

Arrived at this hotel quite late in the evening, to be greeted with a warm smile from a few members of staff, and meals brought out to us straight away, even though the dinner service had stopped. Most members of staff gave us smiles throughout our stay, even if they didn't speak a word of English. Bar staff were extremely... More 

Helpful?
2 Thank PaigeeKnightt
Hotel_Zefir, Manager at Zefir Hotel, responded to this review

Dear PaigeeKnightt, Thank you for your very kind review here on TripAdvisor! It seems that you had a really great time with us! We are really pleased that you liked our friendly staff and the lovely food & swimming pool. Thank you very much for your very nice words and for having chosen our hotel! Hope to welcome you back... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed June 29, 2016 via mobile

Hotel very clean, had a great week, swimming pool and grill area outstanding Large bed room and bathroom but no air-con johns smiths pub across the road very loud as open 24hours so as the saying go's if you can't beat them join them which is what we did... Food very good loved there chicken kababs and hand made pizza... More 

Helpful?
Thank Simon G
Hotel_Zefir, Manager at Zefir Hotel, responded to this review

Dear Simon G, Thank you for your very nice review. When guests had a really great stay with us it is one of the best compliments for us and we are am really proud of it. Thank you for your nice comments about the rooms, food, beach, location and the good value for money . Thank you, too for having... More 

Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 29, 2016 via mobile

We were a group of two adults and two children (5/8) and really enjoyed staying at this hotel. Pool was lovely (if somewhat cold), rooms clean (beds really comfy - but no dark curtains) and food really nice - loads of salad options which was perfect. The grounds around the pool are lovely and green which means you can sit... More 

Helpful?
2 Thank roweker
Hotel_Zefir, Manager at Zefir Hotel, responded to this review

Dear roweker, Thank you very much for your very kind review! It is a pleasure to read that you had a great stay with us and that you liked our lovely pool area, the clean rooms, the really nice food, the nice and green grounds, the very friendly and helpful staff as well as the great location. Thank you once... More 

Dudley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2016 via mobile

Just returned and I wasn't expecting much for what we paid. I was pleasantly surprised. Hotel was extremely clean, staff were very helpful and pleasant. Had our room changed as we asked for pool view, spoke to manager who couldn't have been more helpful. Would have liked to give him a few tips on some British and all inclusive if... More 

Helpful?
1 Thank denise l
Hotel_Zefir, Manager at Zefir Hotel, responded to this review

Dear denis I, Thank you very much for your review here on TripAdvisor! We are happy to read that you had overall a pleasent stay with us and that we were able to met all your expectations. We appreciate your very kind words regarding the clean rooms, the good service, the good value for money and the very helpful and... More 

Belfast, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed June 24, 2016 via mobile

Just returned from a lovely holiday in Sunny Beach. We stayed at the Zefir hotel and contrary to other reviews I had read I found the staff to be very accommodating and helpful.On arrival we were placed in a room facing the street, we asked to change and for a room with air com, we were then placed on the... More 

Helpful?
Thank Clarerose158
Hotel_Zefir, Manager at Zefir Hotel, responded to this review

Dear Clarerose158, Thank you for your very nice review. When guests had a really great stay with us it is one of the best compliments for us and we are am really proud of it. Thank you for your nice comments about the rooms, the animation, location, the nice and clean pool area, the good value for money and especially... More 

Derby, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 20, 2016 via mobile

I like the hotel. The staff were as helpful as possible. I will go back to this hotel but earlier in the season. Value for money I can't fault this hotel. Met some german guest who couldn't speak English we don't speak german but still got on fine. Rooms were very clean and changed every day. Pool was great.

Helpful?
Thank Paul M
Hotel_Zefir, Manager at Zefir Hotel, responded to this review

Dear Paul M, Thank you very much for your nice feedback about your recent stay at our hotel. It is a pleasure to read that you had a nice stay with us and that we were able to met all your expectations. We appreciate your very kind words regarding the helpful staff, the good value for money, the very clean... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking

Additional Information about Zefir Hotel

Address: Sunny Beach 8240, Bulgaria
Location: Bulgaria > Burgas Province > Sunny Beach
Price Range: $19 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Zefir Hotel 3*
Number of rooms: 275
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Also Known As:
Zefir Hotel Sunny Beach, Burgas Province, Bulgaria
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