Sentido Neptun Beach

Sentido Neptun Beach

Pool view
Traveler (432)
Room interior
Room & Suite (196)
Pool Bar at the LTI Neptun Beach Hotel
Dining (147)

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About

#23 of 250 hotels in Sunny Beach
Location
4.7
Rooms
4.5
Value
4.1
Cleanliness
4.7
Service
4.1
Sleep Quality
4.3
Looking for a place to stay in Sunny Beach? Then look no further than SENTIDO Neptun Beach Hotel, a family-friendly, All-Inclusive hotel that brings the best of Sunny Beach to your doorstep. Rooms at SENTIDO Neptun Beach Hotel offer a flat screen TV, a minibar, and a refrigerator providing exceptional comfort and convenience, and guests can go online with free wifi. A 24 hour front desk, a concierge, and room service are some of the conveniences offered at this hotel. A pool and free breakfast will also help to make your stay even more special. If you are driving to SENTIDO Neptun Beach Hotel, there is paid private parking available on-site. We’re sure you’ll enjoy your stay at SENTIDO Neptun Beach Hotel as you experience everything Sunny Beach has to offer.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Beach
Billiards
Children Activities (Kid / Family Friendly)
Wifi
Sauna
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Entertainment staff
Table tennis
Kids club
Airport transportation
Car hire
Spa
Hammam
Massage
Salon
Baggage storage
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun umbrellas
24-hour front desk
Private check-in / check-out
Laundry service
Room features
Air conditioning
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Park View
Classic
Languages Spoken
English, Russian, Bulgarian, German

Location

Sunny Beach 8240 Bulgaria
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 88 out of 100
88
Bourgas Airport
13.1 mi
See all flights
Varna Airport
37.8 mi
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Traveler rating
  • 133
  • 99
  • 54
  • 21
  • 11
Time of year
Traveler type
Language
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Popular mentions
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Detailed Reviews
Pererin2014 wrote a review Jun 2024
Llanfairpwllgwyngyll, United Kingdom
5.0 of 5 bubbles
The Neptun Beach is perfectly situated, close to the beach and close enough to the hustle and bustle of flower street. The hotel is well maintained and the rooms are spacious and comfortable. The restaurant provides a variety of food that will satisfy most people. The bars serve mainly local drinks but imported drinks are available for a fee. The pool area is sufficient for guests to sunbathe from morning until mid afternoon when the hotel building casts a shadow over the area, however the beach is literally 5 meters away from the garden. Unfortunately the beach is not associated to the hotel so you will have to pay for a sun bed, if you want one. The staff are friendly and courteous. Great location, clean rooms, good food and drinks what more do you want from your holiday.
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Review collected in partnership with Jet2holidays
Date of stay: May 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jordan wrote a review May 2022
5.0 of 5 bubbles
Myself and my husband stayed here for a week, 20th May and had a brilliant time. The service is exceptional, the food is outstanding and the cleanliness of the hotel is amazing.

For those looking for a longer review, I'll post below.

We arrived at 11pm, check-in was fast and upon arrival we were informed they had prepared a light meal in the dining room for us which we thought was a lovely touch, waiting in our room we also had complimentary bottles of water.
Our room was cleaned every day to a very good standard and the cleaners were all very polite and always smiling.
We had a sea view room which also overlooked the pool area, the pool area was cleaned every morning and throughout the day when needed.
The pool staff/bar staff were very friendly and although their level of English varied, they were always accommodating and up for a chat.
In terms of food, while I know everyone's experiences will differ, we never found the food cold but we tended to arrive at the start of service, which may have made a difference.
We were always greeted at the door by either the restuarant manager or other staff members and the food offerings were never the same and always plenty of choice.
They always had at least 2 fresh soup options and at least two fresh pasta options, which I opted for at least once a day as I found them so nice! Fresh pizzas, freshly baked breads, cold meat platters, cheese boards, fresh fruits, salad items, we're always available. I would consider my husband a more plain eater and only once during our stay did he have chips as he found the food so nice. We did find the breakfast options slightly more limited but we aren't big breakfast eaters so this didn't bother us too much however plenty of eggs, fresh omelettes, boiled eggs, scrambled eggs, fruit, cereals available, there was also bacon and sausages but they didn't seem to our tastes so we didn't try them.
The location is perfect with the beach opposite the hotel and only a couple minutes walk from flower street and some nice beach bars. Would recommend opting for a sea view room if you can as the other rooms face the road and can be a bit louder. We were lucky enough to catch the sunrise from our balcony one morning which was lovely.
A number of previous reviews mentioned the hotel has a lot of German guests - while I would agree, this didn't impact our holiday at all, we never encountered any rudeness. We did get friendly with a few of the guests from Germany and Austria and found them all very good company. I can only assume some of the negative comments regarding German guests/hotel staff are from people who go abroad and are surprised to find not everyone is English!

Overall a great stay and would definitely return.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relation Manager, Agency / Consultant at Sentido Neptun Beach
Responded Oct 1, 2022
Dear TRJordan, Wow! What an amazing review! Thank you so much for the kind words and detailed comments. We enjoyed having you as our guests and we are happy to have created this wonderful experience for you! We hope to welcome you again in the summer of 2023. With friendliest regards from Sunny beach, The team of SENTIDO Neptun beach
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tammywebster1980 wrote a review Sep 2024
Barton-upon-Humber, United Kingdom
5.0 of 5 bubbles
This hotel was the best All inclusive hotel iv stayed in!!!!!.. in a long time the rooms where well kept and very clean the cleaner was exceptional and very efficient. We had the family room for 6 and was very spacious and enough room for 2 adults 2 teens 3yr old and a 9yr old had there own balcony onto the front strip full air con 2 shower rooms and toilets. Free safe and plenty of storage.

The hotel it self was a 5bstar plus for me the grounds are beautifully kept and very pretty the pool area was very nice and pool was massive never over crowded......plenty of sunbeds........ a nice little kiddies pool and little play area plenty of activities for all ages there is also a kids club the girls where always very friendly and we became very friendly with them all

The restaurant was your typical All Inclusive very well presented and plenty to choose from each day, same for the drinks plenty of choice. Also have snacks through out the day too. Pool bar to get your alcoholic/soft drinks all through the day.

The entertainment for us was the highlight of the holiday the guys ( boris, paco,stelko guys and the girls where very entertaining had my partner Richard/kids up on stage every night we was there lol and they took part in all the activities throughout the day my kids loved all of the animation team as did we.... and they made our stay very memorable ❤ and we became good friends and will hopefully keep in touch with them all.
All in all this hotel is the best hotel iv stayed in as a family and will be booking for next year.

It was out first time in Bulgaria and we loved every minute of it......can't wait to come back to sunny beach ⛱ .......Tammy Richard Megan Libby Emily Jensen ❤
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Date of stay: August 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susanna H wrote a review Jun 2024
Vantaa, Finland
2.0 of 5 bubbles
This hotel and it’s services are pointed to germans. Breakfast buffet didn’t have enough veggies - only tomatoes and cucumber. Lunch was almost same as dinner - this kind of food we serve in schools in Finland ( and its free for students) All meat was over cooked the whole two weeks we stayed there.Pool area is very small and pool Bar was full of drunken germans whole two weeks. Rooms were excellent and the cleaning was suberb. I wonder if they are still afraid somekind of virus because the cleaning was annoying at some point and not healthy anymore. We felt sorry for the cleaning ladies. Why vacuum and mop when the floor shines. Never again in this country. I want service and I know where I can get it!!!
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Date of stay: June 2024Trip type: Traveled as a couple
Room Tip: Service is poor, most of staff are speaking german. Some of the wsitresses dont know their place.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chantelle R wrote a review Jun 2024
+1
5.0 of 5 bubbles
We've just come back from a week's stay here. We was very sceptical after reading the reviews but can honestly say we had the best time ever.

We were allocated rooms in the annex. Rooms were very nice, nightlife was on till late but with the door shut couldn't really hear anything.

Food was competitive but understandable when your catering for alot of people, always found something to eat for everyone and was always fresh.

Sun lounges - had to put towels down early so we could get one, pool water was cold but didn't mind this as cooled us down from the heat.

Entertainment team - amazing, amazing, amazing. From the first day we arrived they made us feel welcome and involved us in all activities. Throughout the week they had a lot of different activities that you could join in with. In between activities they would make the time to come and interact with family's around the pool side which we thought was very nice. The evening entertainment was good too and different every night so looked forward to what was going to be on each night.

We had no problems with any of the bars and drinks were good on the all inclusive.

Amazing location right next to everything we loads to do 🙃

Overall had a fantastic week and would return again 🙂
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Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leo S wrote a review Jul 2024
Richmond, United Kingdom
5.0 of 5 bubbles
Very clean and well appointed hotel. Great food and plenty of choice for those who eat a varied diet. Also lots of Bugarian offerings to try. Plenty of sunbeds around pool and at the beach - if you get up at a reasonable time. Kettle, fridge, safe and hairdryer in room. Very comfortable beds and pillows. The highlight of the whole holiday was definitely the Animation team. Stelko, Paco and Borko were the amazingly talented entertainers. They always had so much patience, passion and energy in coordinating the vast choice of activities throughout the day from yoga, aqua gym, water polo, shuffleboard, boccia, darts, archery, daily challenges to name a few followed by high energy shows in evening. Every activity is hosted so brilliantly by them and there is always lots of laughing and everyone has a lot of fun. Also the kids club entertainers Zhani and Titi were so great and the children loved them. There is a well equipped gym, indoor pool, games room (some are payable activities e g. Billiards and air hockey). The pool area and sea view is lovely. Very close to the funfair, bars and shops in the bustling Sunny Beach area. You might want to bring some ear plugs if you go to bed early. There is a bureau de change by reception and also a very helpful pharmacist close by along with a few mini markets. Overall a great holiday.
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Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
Room Tip: Ear plugs might be useful.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie C wrote a review Sep 2024
Hammamet, Tunisia
+1
5.0 of 5 bubbles
This hotel has the best entertainment team I’ve ever seen. The holiday was in an excellent location, rooms were interconnected so that was great as there was 3 adults & 3 Kids.
The rooms were cleaned daily, you can hire beach towels & you get the money back at the end there is a mini fridge in room & it’s cheap to drink the beers, pop, water they supply.

Food not to bad we managed to find something but the kids struggled a little however the snack bar is good but would be better if they also did chips.

Entertainment was realy good especially the shows the entertainment team put on.

We would defo go back to this hotel.

Special thanks to Stillian Boris & Janesa you are fantastic & provide hours of entertainment.
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Date of stay: August 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
Room Tip: I was getting a bed at around 9am & never had an issue
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ilkay T wrote a review Sep 2023
Maltepe, Türkiye
1.0 of 5 bubbles
A mafia-like friend of the hotel's parking attendant took us to a very remote parking lot without even allowing us 2 minutes to unload our luggage.
Parking is 5 euros per day... The hotel does not have its own beach, there is a paid beach in front of it and they even took money for our 1.5 year old baby. In short, the hotel is full of sullen and disgraceful staff from top to bottom. It is the worst all-inclusive hotel in Turkey. This place gets 5 stars.
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Google
Date of stay: September 2023Trip type: Traveled with family
Room Tip: Otopark yok ve cekilen otoparklar mafyavari adamlarin elinde
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
robert d wrote a review Sep 2024
5.0 of 5 bubbles
Been to Bulgaria a few times but first time at sunny beach and it didn’t disappoint the hotel was just excellent and the staff amazing if you need any help
The entertainment staff were out standing and so friendly and always got you involved
The restaurant always had a good variety of food and alway well done
Pool area and hotel were excellent
The cleaners on the floors worked the you know what’s off to make sure it was kept clean and always had a smile on there face
Will be returning next year as it has everything you need top hotel top staff worth every penny
The only negative was gaming room could have a bit more in other wise can’t complain
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Date of stay: August 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ricky Ricardo wrote a review Jul 2022
3.0 of 5 bubbles
Just returned from a weeks holiday in the Neptune Beach Hotel in Sunny Beach, Bulgaria with my teenage son.
The hotel itself is ideally located in the heart of the Sunny Beach resort.
We were given a twin room in the Annex part of the hotel. Don’t, repeat Don’t book a room in this part of the hotel. Our room although clean and spacious overlooked the ‘nightlife’ area of the main strip… even with the windows closed at night you could still hear the loud music until 2am every morning.
As we were All Inclusive we ate in the hotel for around 50% of our time there. The restaurant opened for breakfast at 7am and for dinner closed at 9pm, you could pretty much have something to eat either in the restaurant during meal times or the patio bar outwith the restaurant between these times. The quality and variety of food on display were very good in comparison to other hotels we have stayed in Bulgaria previously.
The staff in the hotel are very friendly and whilst we were there the hotel was made up of predominately German and Russian guests. I think there was only 1 other English family in the hotel during our stay.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relation Manager, Agency / Consultant at Sentido Neptun Beach
Responded Aug 27, 2022
Dear U8733UUrichards, Thank you for your detailed review. We appreciate you taking the time to share your experiences. We are glad that you enjoyed the location, the restaurant, and the variety and quality of food. We hope to welcome you again at SENTIDO Neptun beach in Summe 2023. You are always welcome! With friendliest regards from Sunny beach, The team of SENTIDO Neptun beach
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vincent H asked a question Nov 2024
Glasgow, United Kingdom2 contributions
Where is the annexed building situated from the restaurant please
Elaine R asked a question Oct 2024
10 contributions7 helpful votes
Is it a walk in shower or cubicle.
Answer from Zuzana K
Bratislava, Slovakia22 contributions9 helpful votes
Elaine, sorry for my late answer. walk in shower :)
Answer from AliAl-Aswad
Leeds, United Kingdom1,349 contribution428 helpful votes
No, I don't think it does, but there is a laundrette just off Flower Street.
Answer from Fiona M
Stirling, United Kingdom82 contributions57 helpful votes
I was in a twin room and there was a kettle - enjoy, it's a lovely hotel
Tracey B wrote a tip Sep 2024
2 contributions
5.0 of 5 bubbles
"Meal times are busy and vacant tables inside the restaurant are rare but sitting outside was pleasant."
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pandabear73 wrote a tip Sep 2024
Macclesfield, United Kingdom95 contributions22 helpful votes
5.0 of 5 bubbles
"I went in not the main season so I would say that the beds outside would fill. Tables in the restaurant full up. "
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Julie C wrote a tip Sep 2024
Hammamet, Tunisia75 contributions13 helpful votes
5.0 of 5 bubbles
"I was getting a bed at around 9am & never had an issue "
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Bailey B wrote a tip Sep 2024
7 contributions
5.0 of 5 bubbles
"Join in with the entertainment and have fun. Pay extra for sea view."
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Leo S wrote a tip Jul 2024
Richmond, United Kingdom7 contributions1 helpful vote
5.0 of 5 bubbles
"Ear plugs might be useful."
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PRICE RANGE
$201 - $386 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lti neptun beach hotel
LOCATION
BulgariaBurgas ProvinceSunny Beach
NUMBER OF ROOMS
286
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SENTIDO NEPTUN BEACH

Frequently Asked Questions about Sentido Neptun Beach
Which popular attractions are close to Sentido Neptun Beach?
Nearby attractions include Condor Bar 94 (0.2 miles), Sunny Beach Takeover Events (0.2 miles), and Sunny Beach Luna Park (0.09 miles).
What are some of the property amenities at Sentido Neptun Beach?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sentido Neptun Beach?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sentido Neptun Beach?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sentido Neptun Beach?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Sentido Neptun Beach?
Conveniently located restaurants include Steak House ARENA, La Flor Bar & Grill Sunny Beach, and Mandarin Bar and Diner.
Are there opportunities to exercise at Sentido Neptun Beach?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Sentido Neptun Beach have airport transportation?
Yes, Sentido Neptun Beach offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sentido Neptun Beach located near the city center?
Yes, it is 0.3 miles away from the center of Sunny Beach.
Which languages are spoken by the staff at Sentido Neptun Beach?
The staff speaks multiple languages, including English, German, Russian, and Bulgarian.
Are there any historical sites close to Sentido Neptun Beach?
Many travelers enjoy visiting St Stephens Church (2.6 miles), Old Nessebar (2.6 miles), and The Old Fountain (2.6 miles).
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