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Cascadas Family Resort

Traveler (216)
Room & Suite (92)
Pool & Beach (48)
Certificate of Excellence

About

#5 of 230 Specialty lodging in Sunny Beach
Location
Cleanliness
Service
Value
Certificate of Excellence
Cascadas Family Resort is an apartment complex with a unique combination of strategic location, innovative exterior and interior solutions, excellent sports and entertainment conditions for each member of your family; it is open to its guests all year-round. Cascadas Family Resort has the status of a gated apartment complex with controlled access. The resort offers small and large studios, 2 room (one-bedroom) and 3 room (two-bedroom) apartments, all of them are cozily and stylishly furnished and offer self-catering options, laundry, ironing; they are equipped with separate air-conditioning, cable TV and Internet, private terraces with balcony furniture. Part of the facilities: -8 pools, including a Salt-water Olympic Pool; -4 Outdoor Jacuzzis; -Family & Eco Parks with Relax zones, Waterfalls, Fish Lakes, Swan Lake, Turtle Lake; -Kids Playgrounds and 2 Mini Aquaparks -2 SPA Centers, Beauty Salon -Sports Hall of Health, Fitness club, Outside Fitness; -4 Thematic Restaurants
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Water park
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free internet
Wifi
Public wifi
Internet
Hot tub
Restaurant
Breakfast buffet
Kids club
Airport transportation
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Kitchenette
Microwave
TV Channel One Russia
TV NTV World Russia
Refrigerator
TV Other Russia
TV RTR Planeta Russia
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Hotel links
Visit hotel website

Location

Full view
80Somewhat walkable
Grade: 80 out of 100
91Restaurantswithin 0.75 miles
23Attractionswithin 0.75 miles
114Reviews
14Q+A
6Room tips
Traveler rating
  • 70
  • 18
  • 11
  • 4
  • 11
Time of year
Traveler type
Language
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  • English
Popular mentions
+1
My family and I stayed here for 7 nights, it was our first time to Bulgaria and this resort was recommended to us by friends. It was fantastic. There is 8 different sized pools for all on site. The gardens and landscaping are immaculate. There are also 2 restaurants one serving Italian and the other a more traditional serving Bulgarian and Asian food. The resort is massive in size and security is very good for the safety of kids. The only downside is that there is no entertainment at nights. So if you want music and kids disco go down to the strip near the beach,which is a 15min walk. On balance I would highly recommend this resort ****
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Response from CascadasFamilyResort, Social Media Manager at Cascadas Family Resort
Responded 4 days ago
Dear Emmanuel, We are incredibly grateful that you took the time out to leave us this review. We highly appreciate your feedback and we are so happy that you have spent a great holiday in our lovely Resort! Looking forward to see you again! Greetings, Cascadas Family Resort
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Nice place to have vacation with family. All services is available on site: pools, market, relax areas, restaurants, playgrounds, etc. Nice rooms, all needed is included. Area is secured, access by room cards. Everywhere is very clean. Recommended for family vacations, special with small kids.
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Response from CascadasFamilyResort, Social Media Manager at Cascadas Family Resort
Responded 4 days ago
Dear 175andreie, Thanks for leaving us such a wonderful review. We are glad that you loved our Resort and we are looking forward to see you again! We trully hope to become your favorite summer destination! :)) See you! Greetings, Cascadas Family Resort
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Had an amazing family holiday at cascada. Beautiful rooms. Plenty of well kept pools. Lots of facilities and friendly staff. Short walk to the beach and shops, Cannot wait to book again for next year! Would not look anywhere else.
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Response from CascadasFamilyResort, Social Media Manager at Cascadas Family Resort
Responded 3 weeks ago
Dear Tina R, We are incredibly grateful that you took the time out to leave us this review. Your words make us very happy and proud. It is a huge pleasure to hear this from our guests. You are always welcome here to spend your holidays! :) We are waiting for you next summer! Best regards, Cascadas Family Resort
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Hotel where i spent the most of my free-time. No worries, just positive emotions. Everything you need is inside the Hotel territory: big swimming pools, shops, cafes, restaurants and even bakery. Closed territory with security, friendly staff and warm atmosphere. Not so far from the sea and the main street. Recommend
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Response from CascadasFamilyResort, Social Media Manager at Cascadas Family Resort
Responded Jun 7, 2019
Dear eliasnomatterwhat, Thanks for leaving us such a wonderful review. We are glad that you loved everything on the territory of the Resort! We are grateful that our efforts are being appreciated. The warm atmosphere and security you mentioned are very important to us and our guests. We accept your words as a compliment to the whole team. Once again, thank you very much! Looking forward to see you again this season, or next summer :) Greetings, Cascadas Family Resort
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+1
All booked through booking.com it's the small things like big puddle in bath room that you have to mop floor before toilet use or get wet feet not sure if it's sewage or condensation should not have to mop or put feet in puddles I'm on holiday .! Number 2 cleaners no good says on my pack 3rd day of stay balcony clean towels change they just swap towels cobwebs with spiders still here since day we came we arrived on a Wednesday so 3 rs day cleaners came Friday all good apart from they didn't clean next it says day 5 clean room and change of bedding this was ment to be Sunday if Friday is 3rd day Sunday is 5th day no one tired up no clean bedding no clean towels so went to reception they said tomorrow 3:30 pm no cleaners have been they seem like they don't care about English holiday makers and cater more for russian holiday makers even the map of the place is in Russian !number 3 curtains fall off when you open them so have to take time out to put Thier curtains back on the track for the sake of a screw pointed it out they still do nothing to busy selling new apartments when they should be fixing up the problems wow cleaners just turned up at 1545 pm but a day late in my eyes room 7 block seven 29th of may till 5 th of June. Also do stupid things with sunbed cushion like move them to different pool where nobody is all empty and the main busy pool none there or not enough so you end up with people camping right outside your balcony invading my privacy nice staff and place if they sort the small things out my room 3 out of ten complex 10 out of 10 ps very clean out side
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Response from CascadasFamilyResort, Social Media Manager at Cascadas Family Resort
Responded Jun 9, 2019
Dear JamieL2238, thank you for taking the time to write a review and share your impressions of our Resort. It was hard for us to understand everything written in your review, but we will try to clarify some of the things. About Cleaning: We want to clarify that all of the guests in our Resort receive info folders( during the Check-in) where the cleaning policy of our apart-hotel is clearly explained. "The apartment cleaning is done as follows: - 3th day - Room and terrace cleaning, changing of towels - 5th day - Cleaning and changing of linen and towels If there is an extra need of cleaning you can order at the Reception Desk and pay for it according to our current price-list." Regarding your comment that we pay more attention to Russian guests - it is definetely not true. We try to make all our guests feel good, no matter their nationality. Our staff speaks English, all our brochures, info folders, promotional materials, info boards are in several languages ​​to be understandable to all our guests. We are sorry that you have had such an impression and will be happy if we can change it the next time. Thank you for your overall positive rating for our Resort. We hope that these little details, as you say, have not affected your positive mood and you have spent a great holiday in Cascadas Family Resort We are looking forward to see you again here! Greetings, Cascadas Family Resort
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PRICE RANGE
$45 - $117 (Based on Average Rates for a Standard Room)
LOCATION
BulgariaBurgas ProvinceSunny Beach
NUMBER OF ROOMS
310
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