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Platinum Casino & Hotel

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Traveler (52)
Room & Suite (24)
Dining (13)
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Overview
  • Excellent29%
  • Very good44%
  • Average13%
  • Poor5%
  • Terrible9%
Sep 17, 2017
“Good for casino players”
Sep 10, 2017
“Unfamiliar territory”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (72)
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1 - 5 of 24 reviews
Reviewed 3 weeks ago

Sunny beach , best quality what can we ask more than that ?! only this hotel is one of the or exactly the only one with high quality guest acceptance environment clean modern location tasty food .....More

Thank Rabin A
Response from Ivaylo C, Guest Relations Manager at Platinum Casino & HotelResponded 3 weeks ago

Dear Guest, Thank you for taking the time to leave us a comment. We highly appreciate you input and we are glad to hear that you had a wonderful time wile staying with us. We hope to see you again in the near future. Best...More

Reviewed April 28, 2018 via mobile

Dont go to this hotel at the "start" of the season. The website says the hotel is open for the season from April 1st. Our trip was on the 19th, so I emailed the hotel a week before to ask about spa prices etc. Not...More

Thank Laura S
Response from Ivaylo C, Guest Relations Manager at Platinum Casino & HotelResponded May 1, 2018

Dear Mrs. Kristine Rios and Mr. Shushan, We are deeply sorry that your planned vacation did not meet your expectations and a lot more could be done in order for your stay to be memorable. I certainly hope that in the future you will visit...More

Reviewed September 22, 2017 via mobile

It was a perfect experiance we were spend time with full entertainment and music. Skyfall pub is the best location for family time in GoldenSands... You can leave your kids to the hotel kidsclub and you can go to the casino. I think july and...More

Thank AfiktuK
Response from Zlatin I, Guest Relations Manager at Platinum Casino & HotelResponded September 24, 2017

Thank you very much for your review. We highly appreciate your comment and opinion. Kind Regards.

Reviewed September 17, 2017

The hotel has both - standard rooms and apartments. I was staying in a 1 bedroom apartment with a sea view (I believe all the apartments have sea view). The room wasn't big, that's why I was very grateful to have a living room too....More

Thank Liene_Grinus
Response from Zlatin I, Guest Relations Manager at Platinum Casino & HotelResponded September 18, 2017

Thank you very much for your review. We highly appreciate your comment and opinion, we have taken note in order to improve our services. Kind Regards.

Reviewed September 10, 2017 via mobile

We went with friends and as i am not familiar with the process this was all new to me. We found it hard to find a waitress at first, however i was not aware local drinks are free so understandably the service is in high...More

Thank Heather H
Response from Zlatin I, Public Relations Manager at Platinum Casino & HotelResponded September 12, 2017

Hello, Thank you very much for your review. We highly appreciate your comment and opinion. Kind Regards.

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About
Amenities
Top amenities
Pool
Beachfront
Free Parking
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Room Service
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Dry Cleaning
Multilingual Staff
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Casino and Gambling
Spa
Details
Price range
$107 - $222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Sunny Beach
#17 Spa Hotel in Sunny Beach
#33 On the Beach Hotel in Sunny Beach
#41 Luxury Hotel in Sunny Beach
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$107 - $222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Sunny Beach
#17 Spa Hotel in Sunny Beach
#33 On the Beach Hotel in Sunny Beach
#41 Luxury Hotel in Sunny Beach
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (52)
Room & Suite (24)
Dining (13)
Pool & Beach (7)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Shiri S
March 18, 2018|
Answer
Response from Ivaylo C | Property representative |
Hello, yes there is a wi-fi in the rooms of Platinum hotel absolutely free of charge. Kind Regards
0
Votes
Ilanit1234
October 9, 2016|
Answer
Response from AOIGold | Reviewed this property |
The restaurant is an Israeli restaurant, and most Israelis find it good enough ! However if you are looking for "Real Kosher" - it's not. The place itself works and cooks on Saturdays and there is no separation between meat... More
-1
Votes
Room Tips
"expensive but worth each penny"
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"do not go at the end of the season"
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"Top Floors with sea view"
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"Take the `new` building if you can."
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