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Traveler (23)
Room & Suite (20)
Dining (12)
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Overview
  • Excellent70%
  • Very good17%
  • Average11%
  • Poor2%
  • Terrible0%
Travelers talk about
Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
1 Star Hotel
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Reviews (85)
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80 results
Traveler rating
56
14
9
1
0
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Time of year
LanguageEnglish
56
14
9
1
0
Show reviews that mention
All reviewsgreat hotelfood served at the hotelquiet at nightminute walk to the beachself catering holidayfantastic staylarge supermarketfree air conditioningyour doorstepbars restaurantsquiet arearecommend this hotelfamily holidayfresh towelscleaned every daystripmoni
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1 - 5 of 80 reviews
Reviewed today

Set in a quiet location , about 10/15 minute walk to the beach and centre but there are plenty of shops etc on the way, The centre can be very noisy at night so will suit if you want get a good nights sleep. Stefan...More

1  Thank Keith R
Reviewed 1 week ago via mobile

Stayed at Step Hotel for a week with my partner and honestly wasn't expecting much. But everything was perfect. The rooms are clean and kept clean daily. The staff are extremely helpful and friendly, the reception area and pool area were also clean. They serve...More

3  Thank Amy P
Reviewed September 20, 2017

Great family hotel pleasent staff food good hotel lovely and clean cocktails fantastic we stayed as family of 6 adults n children all had fabulous time highly reccommed and we would definately come back to your hotel

Review collected in partnership with this hotel
Thank M3159UFjaned
Reviewed September 16, 2017 via mobile

Just came back from the step hotel, and it was great. The staff there are all very friendly, especially Big Todor and Fima who were game for a laugh. They all speak very good English. Food was also very good, not a big selection, but...More

Thank Keith O
Reviewed September 1, 2017 via mobile

We had a two bedroom apartment, spacious and absolutely spotlessly clean, beds very comfortable and changed a couple of times through the week along with clean towels every other day. The staff at this hotel were very friendly and helpful. Only a 10 minute walk...More

Thank Tracy C
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Room Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
$29 - $92 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 On the Beach Hotel in Sunny Beach
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Details
Price range
$29 - $92 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 On the Beach Hotel in Sunny Beach
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
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Traveler (23)
Room & Suite (20)
Dining (12)
Pool & Beach (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
inn's
May 23, 2018|
AnswerShow all 2 answers
Response from StefanGeorgievStep | Property representative |
Hello and sorry for the late reply. There is a lift that goes to all floors of the hotel. As for the other question, we do offer late check-out options. The LCO service is a paid one and the rate varies depending on the time... More
1
Vote
inn's
May 7, 2018|
Answer
Response from inn's |
plz l need answers
0
Votes
Room Tips
"Booking direct with the hotel is a lot cheaper"
Read review
"We had the double room with ensuite was fantastic"
Read review
"we stayed in a family room, which has two bedrooms and two shower rooms."
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"Rooms were cleaned daily, cleaners were very polite and left us lovely towel origami. Free air con too which..."
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