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Diamond Hotel

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1 room 2 adults 0 children
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Diamond Hotel
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466 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Reviewed October 18, 2016 via mobile

This hotel is the worst hotel I,ve stayed in, the reception staff are rude, arrogant and unhelpful, the food is basic, repetitive, with hot food being tipped onto cold food, the rooms are basic and need a good clean with bedding being spotted with dry blood, also you have to argue to get clean towels, there's a 24 hour club...

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3Thank dazmo1
A TripAdvisor Member
Level Contributor
2 reviews
1 helpful vote
Reviewed October 11, 2016 via mobile

Prison ..dirty falling apart rude blood on bedding and bitten a lot Electrics hanging off walls shower fell apart food unfit served by hoodies coffie on plastic cups ..balconeys on 5 floor held on by only half the bolts ..They didn't give a hoot about any body what a nightmare never again..

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1Thank A TripAdvisor Member
newcastle
Reviewed October 5, 2016

PLEASE READ FULL REVIEW , arrived at 2am , after a few hours sleep i awoke to find myself in a room similar to a prison cell , drab colours , bad linen , blood on pillow . an exhausted room with dirty curtains , ,so of to the restaurant for our first breakfast , got the tea and left...

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Thank DAVE D
Aberdeen, United Kingdom
Reviewed October 3, 2016

this was an awful experience - could not eat any of the food although we were all inclusive. Same horrid food everyday. Bare wires hanging out the wall in room and toilet falling off the wall. I didnt believe the reviews before but believe me this is one horrid place to stay.

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1Thank lkerr36
Reviewed October 3, 2016

Rude .dirty rooms blood on bedding and stains on mattresses needing never got changed at all.i have bites from the bed.an that was the second room we were in the first room had mould on the celling of the shower I know it sounds sad but I have took videos of the rooms. The restaurant was manky ash on the...

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Thank susan p
Guyhirn, United Kingdom
Reviewed October 2, 2016

The room itself was fine- we were told on booking only large rooms left so had to pay £26 extra for large twin but clearly not case when there however. Food was absolutely awful- the same every single day and although I wouldn't consider myself a fussy eater I ended up with soup, chips every day! But the biggest problem...

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Thank earlmaree
Reviewed October 1, 2016

where do i start, cardboard thin walls, inch n half gap at bottom of room door, sign in reception stating guests must keep noise down after 11pm but there is a 24 hr cafe bar located in the hotel grounds for the locals with 24 hr music blasting out, food more or less the same everyday and and sometimes requires...

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Thank Neil H
herts
Reviewed September 29, 2016 via mobile

Stayed for a week all inclusive, nice reception and pool area but a shortage of sunbeds and very tight for space around the not heated, so very cold in september pool .rooms lovely and big nice baloney, walk in shower .good aircon but sheets not changed and they looked a bit old needed replacing ,towels were changed every other day...

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Thank hertsmichelle
Portsmouth, United Kingdom
Reviewed September 28, 2016

I do not like to post such negative comments on Trip advisor, However, I feel the hotel was not 4 Star. The bed clothes need updating, also it would be much more hygienic to put a mattress protector on the mattress and not just the sheet to be put directly onto the beds as many holiday makers sleep in these...

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Thank Yasmin D
Kilmarnock, United Kingdom
Reviewed September 28, 2016

I have just returned from this terrible hotel. the staff are very rude the food is awful we were all inclusive but had to eat out as the food was awful you were ok if you liked chicken and pork the same repeated lunch and dinner and i;m sure what wasn't used at lunch was put back out again at...

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Helpful?
Thank 122janice
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
In your room
  • Air Conditioning
Services
  • Free Breakfast

Additional Information about Diamond Hotel

Address: Sunny Beach - Center, Sunny Beach 8256, Bulgaria
Location: Bulgaria > Burgas Province > Sunny Beach
Price Range: $35 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Diamond Hotel 3.5*
Number of rooms: 284
Reservation Options:
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Also Known As:
Diamond Hotel Sunny Beach, Burgas Province, Bulgaria
Hotel Style:
#3 Casino Hotel in Sunny Beach
#22 Spa Hotel in Sunny Beach
#38 On the Beach Hotel in Sunny Beach
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Questions & Answers

Here's what travelers have asked, with answers from Diamond Hotel staff and other travelers.
17 questions
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Questions? Get answers from Diamond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“opposite to pool”
 of 5 bubbles daved177, Oct 5, 2016 | Read review
“Expect noise in Sunny Beach- definitely visit Karns Tent visit however- great fun”
 of 5 bubbles earlmaree, Oct 2, 2016 | Read review
“pool view Not above The Diamond Cafe Bar”
 of 5 bubbles Sam1763, Sep 17, 2016 | Read review
“ask for pool view!”
 of 5 bubbles Beckim201613, Aug 16, 2016 | Read review
“Avoid at all cost”
 of 5 bubbles bettyboop2013, Jul 17, 2016 | Read review
5 of 5
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