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Palace Hotel

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Sunny Beach Promenade, Sunny Beach 8240 Bulgaria
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Traveler (797)
360
Panoramas (4)
Room & Suite (268)

About

#20 of 248 hotels in Sunny Beach
Location
Cleanliness
Service
Value
Welcome! Located at the north part of Sunny Beach Resort is hotel Palace. We have more than 130 double rooms and 11 apartments as well as family rooms, which are connected with doors between them. All rooms have cable TV, telephone, air-conditioner, mini-bar and a balcony with nice sea-view. You will be more than welcome at the summer garden right in front of the hotel to enjoy on our special selection of Bulgarian and British meals, 24 hours open Lobby-bar and outdoor swimming pool with cocktail pool-bar Karaoke. For your convenience we also have: two elevators, exchange desk, safety deposits boxes at the reception, message centre, doctor, room service, 24 hour open shop inside, rent-a-car, laundry and dry cleaning, pool-table, free wi-fi /public areas,
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Full view
Property amenities
Free internet
Pool
Free breakfast
Beach
Karaoke
Airport transportation
Convenience store
Currency exchange
Public wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Special diet menus
Poolside bar
Car hire
Gift shop
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, Russian, Bulgarian
836Reviews126Q+A100Room tips
Traveler rating
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Popular mentions
WoodyJB wrote a review Sep 2019
Newcastle, United Kingdom130 contributions14 helpful votes
Stayed here from 18 Sept for 7 nights. Room was fine with a fridge, air con and a nice balcony with sea view. Maids cleaned every morning. Yes the bathroom was small, but clean and adequate to have a shower. Food wasn't that good, we did eat out a few nights and had breakfast out a few mornings (but that was because we had a lie in). Good bar area and nice outside seating in the garden. Nice private pool with loungers. Staff very friendly and helpful. Supermarket in lobby of hotel was handy and reasonably priced. Great location right on the beach and next to the strip. We enjoyed our stay at the Palace.
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Date of stay: September 2019Trip type: Traveled with family
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david b wrote a review Sep 2019
Nottingham48 contributions49 helpful votes
Lovely location on beach front , had a sea view room but it was dirty upon arrival, curtains hanging off the rail ,the fridge was full of mould and thd cupboard that housed it the same , rooms outdated , lovely restaurant , but buffet food very poor , cold , burnt , and inedible food, rotting fruit , after a upset stomach along with other guests and wife suffering vomiting we chose to eat out . Hotel was winding down so was the food quality except when staff meal time came round , pool small not enough sunbeds , only oleg the waiter seemed to be friendly, in eleven days our room never got dusted or wet mopped, suggest all guests take photos of any complaints and forward them to the travel agents and log complaints to help other visitors would l stay there again BIG NO
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Date of stay: September 2019
2 Helpful votes
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Janice C wrote a review Sep 2019
5 contributions3 helpful votes
Stayed at this hotel for a week and couldn't wait to go home. Room was not cleaned properly it was not mopped al the time we were there beds not made only sheet folded at bottom of bed even pillows not plumped up . I have travelled for a number of years and even going back 25years ago in Spain the food was better . Food here was cold burnt and swimming greese. Ever one was complaining . Watch people from outside of hotel order of restaurant menu and food looked ok so kitchen must be able to cook. Shower / wet room made everything wet . F loor tiled so really slippery .
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Date of stay: September 2019Trip type: Traveled as a couple
1 Helpful vote
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Nigel H wrote a review Sep 2019
Doncaster, United Kingdom27 contributions27 helpful votes
Just returned from a 12 night stay at this hotel and can honestly say it wasn't as good as when we first visited in 2016. The positives were that we had booked an apartment and that the room we had was spacious, clean and tidy and the maids did a great job of keeping it that way just as they did three years previous. For us the big letdown was that the evening meals had clearly deteriorated in quality and variety although the breakfasts were just about OK and everyone we spoke to was complaining about this, one couple even mentioned that they approached the manager to voice their concerns only to be given a short abrupt reply "Tough". I'm sorry but if you want to have customers keep returning year after year then that isn't really the right attitude to take is it? It came to the point where we started going out for our evening meals even though we had already gone half board and we wouldn't have had to do this had the food been better. There is a bar about half way down the strip on the left hand side called "The Fat Cat" that did lovely cooked meals and is quite cheap, I recommend the "Shepherds Pie" and "Peppered Steak". As I said though the Palace really needs to take note of people's concerns and up their game or else lose a lot of custom, on a final note, would we go back to this hotel? Probably not, we would look elsewhere.
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Date of stay: September 2019
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Location
Service
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Sharon M wrote a review Sep 2019
199 contributions27 helpful votes
We arrived early hours. Got some sleep and got up in the morning out to the balcony The hotel balcony door broke off as soon as I tried to open it. The room is very very basic no hangers for clothes, bathroom is absolutely tiny. The food in the hotel wasn't good didn't enjoy that The grounds of the hotel was nice, pool was nice. Plenty of sun longers Bulgaria itself is absolutely brilliant It's very cheap over there we had a fantastic time. We enjoyed the food in the fat cat which is a restaurant near our hotel
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Date of stay: September 2019Trip type: Traveled with family
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PRICE RANGE
$35 - $109 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palace hotel sunny beach
LOCATION
BulgariaBurgas ProvinceSunny Beach
NUMBER OF ROOMS
143
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Frequently Asked Questions about Palace Hotel
Which popular attractions are close to Palace Hotel?
Nearby attractions include Amigo Bar Sunny Beach (0.02 miles), Alibi Beach Bar (0.2 miles), and Hashtag - Night Club (0.2 miles).
What are some of the property amenities at Palace Hotel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Palace Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Palace Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Palace Hotel?
Conveniently located restaurants include Ginger Bar & Dinner, Salt and Pepper, and Coco Beach Bar Sunny beach.
Are there opportunities to exercise at Palace Hotel?
Yes, guests have access to a pool during their stay.
Does Palace Hotel have an airport shuttle?
Yes, Palace Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Palace Hotel?
The staff speaks multiple languages, including English, Russian, and Bulgarian.
Are there any historical sites close to Palace Hotel?
Many travelers enjoy visiting St Stephens Church (3.3 miles), Old Nessebar (3.3 miles), and The Old Fountain (3.3 miles).
Does Palace Hotel have any great views?
Yes, guests often enjoy the ocean view available here.
Is Palace Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.