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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 07/10/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Gergana
Updated 07/10/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 34 hotels in Albena
Location
4.5
Cleanliness
4.0
Service
3.9
Value
4.0
Travelers' Choice
Beach, sea and greenery in one sweet spot Situated on the best beach of the Bulgarian Black Sea coast Hotel Gergana is the perfect place for a quiet and relaxing family vacation. The All Inclusive hotel offers comfortable and stylishly appointed rooms and suites where you can enjoy the start of your day with the gorgeous views of the sea or the lush greenery of Baltata nature reserve, famous for its dense forests and rare bird species. Bask in the sun with a cocktail by the pool and grab a book from the complimentary Beach Library with over 6000 titles in 15 languages. At lunch and dinner in Gergana restaurant a rich variety of dishes will cater to every taste.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Entertainment staff
Children Activities (Kid / Family Friendly)
Kids club
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Evening entertainment
Table tennis
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Meeting rooms
Concierge
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Great View
Languages Spoken
Russian, Bulgarian, German
Location
Full view
263Reviews20Q+A30Room tips
Reviews
Traveler rating
- 123
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- 41
- 21
- 13
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Our family has been coming to Albena for the past 15 years. We love the relaxing environment that includes the beach, the pool, the food, and the animation. Whether you want peace and quiet or fun activities throughout the whole day, there’s a little something for everyone.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Svetoslav Yankov, General Manager at Hotel Gergana
Responded 4 days ago
Dear Ms. Jessica, We are very pleased to have welcomed you as our guest and we are happy that you enjoyed your stay at our hotel. Thanks to your review, we can continue to improve our services. Furthermore, your experiences help other vacationers with their travel planning. Thank you very much for your time and see you soon at Hotel Gergana. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just arrived back on 3rd July after 2 weeks stay here. It was a great relaxing holiday and perfect for a beach holiday. There isn't much to do in Albena apart from the usual beach things as its all hotels and nothing else. The Balkan rep Margarita was excellent. We had booked a couple of trips and weren't very well to go on one of them at the last minute. She was marvellous and arranged for us to go on the trip later in the week. Thank you too her. The hotel its self was really welcoming and friendly. It was my husbands birthday and our golden wedding whilst we were there and the hotel had decorated our room with balloons with 50 on them and also wine and fruit. It was a lovely touch. Trips I can recommend are the lazy boat trip and the trip to Romania they are well worth it.
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Date of stay: June 2022
Value
Cleanliness
Service
Room Tip: Sea view but ask for a large bathroom as the one we had wasn't even big enough to dry...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Svetoslav Yankov, General Manager at Hotel Gergana
Responded Jul 10, 2022
Hello Mrs. and Mr. Simms thank you so much for the good feedback. We are so happy that you are pleased with your stay in hotel Gergana. We strive to deliver the best customer experience, and it makes our day to know we have accomplished just that. Once again thank you very much and looking forward to see you again! Best regards, Team Gergana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel Gergana in Albena ,Bulgaria is just a great place for a vacation) The staff is very friendly and professional) The hotel is very clean) The food is very good and the environment is perfect) Beautiful view from the rooms as well. Perfect
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Don't feel asleep on the beach:)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Svetoslav Yankov, General Manager at Hotel Gergana
Responded Jul 8, 2022
Hello, we are incredibly grateful that you took the time out to share your feedback. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience - it means the world to our entire team! We look forward to serving you again soon. Best regards Team Gergana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was just perfect! We had a great time in this place and the Animation Crew were amazing, thank you for all the fun and wonderful distraction Elsa, Katy ,Andji, Lucho ,Zlati and Vini . Hope we see you again!!!🤗🤗🤗🥰
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Date of stay: September 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This was an amazing experience for me and family. Thank you to Vlad and his lovely and energetic entertainment team. Really nice and peaceful beach. Overall the hotel is really enjoyable and clean. :)
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Be active entertainment is the most beautiful team i've ever meet.I met them in the summer of 2020 when I had to know the most beautiful people I know(Viki hristova,Viki nikolaeva,Neli,Elsa,Pammy,Polly,Pepi,Stela,Veli,Tsetso,Radi,Mina and Moni)...this year I meet new ones because they wasn't there anymore...just Elsa ,Pepi,Neli,Viki and Tsetso but I meet new beautiful people like Alex,Nadya ,Katy and Andji.I thank to them for all those beautiful memories.I want they to know that i miss and love they They make my holiday one of the most beautiful and sunny holidays...Be active entertainment i love you and thank you for all ❤❤❤❤
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Lovely setting on a nice clean beach and the food was plentiful, tasty. and of good quality,very clean restaurant, snacks available cooked fresh to order in the afternoon, ice cream available all day,rooms are clean and we had beautiful sea view. The staff at the reception were really nice and we even had the chance to talk with the manager. She is very friendly. The rooms were cleaned every day and the towels and sheets are changed regularly. Everything was always clean and nice. See you next year.
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Date of stay: August 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We spend a week with family. Hotel is excellent. Hotel offers a food that is very good quality. - this is very difficult to find on Black Sea cost. Management and staff were very helpful. The girls at the reception were really helpfull. There was one girl Hrisi or Krisi i dont really remember the name but she explained everything to us and helped us with the dinearound. She was always smiling and made us smile as well. Hotel has very good location and that makes the stay relaxing. There was nothing that we needed and hotel do not offer. Very good swimming pool. Kids enjoined the animation a lot. Highly recommending the hotel.
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Date of stay: August 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel was ok, even the staff was ok, all except the manager who doesn't speak english and doesn't understand but pretends to. She cheated us of our booking by cancelling it and then offered us lower conditions for more money. Other staff, from the front desk and the bar spoke english and some even understood and spoke some romanian. Other than that the pool is in poor conditions, not cleaned, the cleaning crew I think it has a personnel shortage.
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Date of stay: August 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I highly recommend the hotel for a family vacation with children. We were there in July 2021 in a studio with a sea view. There is a separate room for children and the studio is renovated and very comfortable. There is a pool with warm mineral water and a kids section. The animation for the kids is great - a morning and afternoon activities and also a kids disco from 20:00 until 20:30 every evening. The food is very tasty with a huge variety of meals. The staff is very nice and friendly. The stunning beach with clean sea water and fine sands is the perfect place to spend a lot of great time. There is a park with a river nearby which makes the view from the studio one of a kind - not only a sea, but also beautiful woods.
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Room Tip: Sea view studio
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$96 - $242 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gergana hotel albena
LOCATION
BulgariaDobrich ProvinceAlbena
NUMBER OF ROOMS
318
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Claim Your Listing Frequently Asked Questions about Hotel Gergana
Which popular attractions are close to Hotel Gergana?
Nearby attractions include Aquapark Aquamania (0.9 miles), Palace and Botanical Gardens of Balchik (5.0 miles), and Nirvana Beach (3.7 miles).
What are some of the property amenities at Hotel Gergana?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Gergana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Gergana?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Gergana?
Conveniently located restaurants include Restaurant Corona, Parmy Bar&Grill, and Steak house Silvia.
Are there opportunities to exercise at Hotel Gergana?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hotel Gergana have an airport shuttle?
Yes, Hotel Gergana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Gergana?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Gergana?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Gergana?
The staff speaks multiple languages, including German, Russian, and Bulgarian.
Is Hotel Gergana accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.