Our family has been coming to Albena for the past 15 years. We love the relaxing environment that includes the beach, the pool, the food, and the animation. Whether you want peace and quiet or fun activities throughout the whole day, there’s a little something for everyone.
We just arrived back on 3rd July after 2 weeks stay here. It was a great relaxing holiday and perfect for a beach holiday. There isn't much to do in Albena apart from the usual beach things as its all hotels and nothing else. The Balkan rep Margarita was excellent. We had booked a couple of trips and weren't very well to go on one of them at the last minute. She was marvellous and arranged for us to go on the trip later in the week. Thank you too her. The hotel its self was really welcoming and friendly. It was my husbands birthday and our golden wedding whilst we were there and the hotel had decorated our room with balloons with 50 on them and also wine and fruit. It was a lovely touch. Trips I can recommend are the lazy boat trip and the trip to Romania they are well worth it.
Hotel Gergana in Albena ,Bulgaria is just a great place for a vacation) The staff is very friendly and professional) The hotel is very clean) The food is very good and the environment is perfect) Beautiful view from the rooms as well. Perfect
Was just perfect! We had a great time in this place and the Animation Crew were amazing, thank you for all the fun and wonderful distraction Elsa, Katy ,Andji, Lucho ,Zlati and Vini . Hope we see you again!!!🤗🤗🤗🥰
This was an amazing experience for me and family. Thank you to Vlad and his lovely and energetic entertainment team. Really nice and peaceful beach. Overall the hotel is really enjoyable and clean. :)
Be active entertainment is the most beautiful team i've ever meet.I met them in the summer of 2020 when I had to know the most beautiful people I know(Viki hristova,Viki nikolaeva,Neli,Elsa,Pammy,Polly,Pepi,Stela,Veli,Tsetso,Radi,Mina and Moni)...this year I meet new ones because they wasn't there anymore...just Elsa ,Pepi,Neli,Viki and Tsetso but I meet new beautiful people like Alex,Nadya ,Katy and Andji.I thank to them for all those beautiful memories.I want they to know that i miss and love they They make my holiday one of the most beautiful and sunny holidays...Be active entertainment i love you and thank you for all ❤❤❤❤
Lovely setting on a nice clean beach and the food was plentiful, tasty. and of good quality,very clean restaurant, snacks available cooked fresh to order in the afternoon, ice cream available all day,rooms are clean and we had beautiful sea view. The staff at the reception were really nice and we even had the chance to talk with the manager. She is very friendly. The rooms were cleaned every day and the towels and sheets are changed regularly. Everything was always clean and nice. See you next year.
We spend a week with family. Hotel is excellent. Hotel offers a food that is very good quality. - this is very difficult to find on Black Sea cost. Management and staff were very helpful. The girls at the reception were really helpfull. There was one girl Hrisi or Krisi i dont really remember the name but she explained everything to us and helped us with the dinearound. She was always smiling and made us smile as well. Hotel has very good location and that makes the stay relaxing. There was nothing that we needed and hotel do not offer. Very good swimming pool. Kids enjoined the animation a lot. Highly recommending the hotel.
The hotel was ok, even the staff was ok, all except the manager who doesn't speak english and doesn't understand but pretends to. She cheated us of our booking by cancelling it and then offered us lower conditions for more money. Other staff, from the front desk and the bar spoke english and some even understood and spoke some romanian. Other than that the pool is in poor conditions, not cleaned, the cleaning crew I think it has a personnel shortage.
I highly recommend the hotel for a family vacation with children. We were there in July 2021 in a studio with a sea view. There is a separate room for children and the studio is renovated and very comfortable. There is a pool with warm mineral water and a kids section. The animation for the kids is great - a morning and afternoon activities and also a kids disco from 20:00 until 20:30 every evening. The food is very tasty with a huge variety of meals. The staff is very nice and friendly. The stunning beach with clean sea water and fine sands is the perfect place to spend a lot of great time. There is a park with a river nearby which makes the view from the studio one of a kind - not only a sea, but also beautiful woods.
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