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Albena Beach, Albena 9620 Bulgaria
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Traveler (129)
Room & Suite (44)
Pool & Beach (28)

About

#13 of 35 hotels in Albena
Location
4.3
Cleanliness
4.0
Service
3.7
Value
3.6
Hotel Mura is situated directly at the beachfront, close to Balata Reserve, famous for its natural dense forests and rare species and 900 meters from the center of Albena. Like most hotels in the resort, hotel Mura has a specific terraced architecture. There are 186 air-conditioned comfortable rooms in the hotel including Junior suites with sea view and spacious apartments. Mura Hotel provides All-Inclusive formula with buffet-style meals, snacks and local beverages. The buffet style restaurant at the Mura organizes theme evenings with traditional Bulgarian and Mediterranean cuisine. All guests accommodated for minimum 7 nights benefit from the Dine Around throughout the entire summer season. There are 2 free beach chairs and a sun umbrella available on the beach in front of the hotel or at the swimming pool. Mura Hotel offers rich entertainment program for children and adults 6 days per week. Volleyball or football matches at the beach are organized for the guests. Free Wi-Fi is available in all public areas. Check in: after 14:00 Check out: till 11:00 Main Restaurant Mura-Slavuna - a culinary journey around the world  7:30 h - 10:00 h - continental breakfast buffet. 12:00 h - 14:00 h - lunch buffet - international cuisine including an assortment of fresh salads, show cooking, pasta, fresh fish, vegetarian buffet, assortment of French desserts, fruits, ice cream. 15:00 h - 17:00 h - SNACK BAR - pizza or hot dog, pancakes or waffles, fruit, ice cream. 18:00 h - 21:00 h - dinner - seven-day culinary tour around the world, salad bar, show cooking, two theme-nights per week, barbecue six nights per week, fresh fish, vegetarian and diet meals, diffrend kind of ice cream, French desserts and fruits. The exported food from the restaurant during the meal is extra charge! DINE AROUND PROGRAM: The Dine Around program is valid for all guests with a minimum stay of 7 nights. The reservations shall be submitted in advance on the reception desk not later than 15:00h on the previous day. You will receive a voucher containing all necessary information, voucher that later must be presented at the restaurant. The Dine Around menu includes: 1 salad or 1 appetizer, 1 main course, 1 dessert and a glass of water. All drinks are extra charged. BARS: 10.00 am - 11.00 pm - All inclusive drinks: espresso, coffee schwartz, instant coffee, tea, mineral water, Bulgarian soft and carbonated drinks, draft beer, draft wine, sparkling wine, Bulgarian high alcohol drinks and liqueurs and some cocktails. Imported alcoholic beverages, alcoholic and non-alcoholic cocktails, bottled beverages and packaged goods After 23:00 all drinks are paid Alcoholic beverages are not served to persons under 18 years of age In terms of your safety and health, if you have conspicuously exceeded your consumption of alcoholic beverages, service personnel are entitled to refuse service BARS - WORKING HOURS: 10:00 h - 23:00 h - Mura Lobby Bar and Slavuna Lobby Bar All Inclusive drinks 10:00 h - 23:00 h - Gergana Pool Bar - All Inclusive Drinks 10:00 h - 21:00 h - Bar - Terrace Restaurant All Inclusive drinks BEACH AND SWIMMING POOLS: Free 1 umbrella and 2 sun beds per room on the beach or pool upon availability. BEACH - Working hours of the water and rescue service are from 08.15 h to 18.00 h. Please observe all safety signs and obey the instructions from lifeguards! SWIMMING POOLS / 1 indoor with separate Jacuzzi and 2 outdoor Mura + 1 outdoor pool Gergana / Working hours of the pool are from 08:30 to 17:00, and for the period 01.07. - 31.08. 8:30 am to 18:00 h Please follow the instructions for using the pool! The mattresses are extra charged Beach towels –extra charge. You are not allowed to take the white room towels to the pool o to the beach. Jacuzzi – extra charge ANIMATION: 6-day and evening animation program for children, teens and adults - stage near Gergana’s pool, children's playground on the beach in front of the hotel, children's club, beach volleyball, football, outdoor fitness. Albena open stage. FREE SERVICES WI-FI in the lobby, restaurant and on the beach, baby cot, beach volleyball, table tennis, chess, backgammon, playground, kids club, outdoor fitness, gym at Gergana Hotel, beach library PAYMENT SERVICES: Luxury cosmetic and souvenirs Menu with a wide range of imported alcoholic beverages, alcoholic and non-alcoholic cocktails, bottled drinks, packaged products The exported food from the restaurant during the meal is extra charge! Mini bar – by menu Safe deposit box - Please note that the hotel is not responsible for the loss of valuables not deposited in the safe deposit box. Early check-in Late check-out Mattresses Beach/Pool towels
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Yoga classes
Free breakfast
Beach
Bicycle rental
Children's playground
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Poolside bar
Bicycles available
Diving
Game room
Horseback riding
Mini golf
Tennis court
Windsurfing
Aerobics
Aerobics offsite
Billiards
Darts
Entertainment staff
Evening entertainment
Table tennis
Tennis court offsite
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Car hire
Taxi service
Foot massage
Full body massage
Hand massage
Massage
Neck massage
Baggage storage
Concierge
Currency exchange
Gift shop
Mosquito net
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Private beach
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Iron
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Russian, Bulgarian, German
164Reviews2Q+A19Room tips
Traveler rating
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Most Recent
Vladimir H wrote a review Jun 2022
1 contribution
We stayed in Albena in June 2022. Hotel Mura is located by Blue flag Beach. Cozy atmosphere and delicious food at bulgarian and sea nights in the restaurant. Helpfull, smiling staff at reception desk! Our room was traight to the sea. Definetly we are going to visit Hotel Mura again!
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Date of stay: June 2022Trip type: Traveled as a couple
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Diana wrote a review Sep 2021
1 contribution1 helpful vote
+1
We agree with reference from Aerinnee. I don´t understand - how Bulgaria can be safe country to COVID. The hygiene in the hotel MURA BEACH was really terrible. Nobody shows us our room and when we found it, we wish didn´t find it at all. The hotel room is abslutely disgusting. Everything looked as if it wasn´t tauched for 50 years and had old dirt onto it. There was sand on the floor after the previous quests. The sink was clogged with sand and dirty water when we received the room keys. Incredibly. There was mold and rust everywhere. We didn´t choose this hotel. We travelled to Bulgaria for holiday with Czech travel agency "Fischer" and 10 hours before flight the travel agency change our hotel, becase thouse one,we choosed stay closed, because of COVID. I have never been to Bulgaria before and I never plan to do it in the future. ( Part of my family were - husband, boyfriend of our daughter - several times, our son in 2018 - Sunny beach - the hotel "SUN CITY"). Incomparable. We have never experienced anything like this while travelling anywhere in the world. They offers cocktails on drink menu ( paid, not included in all inclusive). When you want offer them ( and pay for them), they say - don´t have juice for cocktails. We booked 2 rooms for 3 and 2 adults. Our 23-years old son slept on a small extra bed for a 10 years old child in balcony door, measuring almost 190 cm. You can´t use safe in your room - not included. Staff enters room without knocking. If you point out to something, they will laugh in your face. The hotel MURA BEACH - our nightmare. If you want to spend holiday in a dirt, rust and mold, then the MURA BEACH hotel is the right choise. And pay a considerable amount for it. Not even 2* hotel, do not recommend to anyone. Even one star is too much. ( On Fischer´s website 3* ???!!!) After this experiece we will never plan to visit Bulgaria again in the future and probably never travel again with the travale agency "Fischer" ( Czech travel agency).
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Date of stay: August 2021
Service
1 Helpful vote
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Response from Kliment Kolev, General Manager at Hotel Mura
Responded Oct 3, 2021
The last two years have been extremely difficult for the business, especially for the tourism, but nevertheless we try to satisfy the wishes of our guests so that they can feel good and have a good holiday. When you have booked the hotel and looked at the catalogs you have surely noticed that the rooms are furnished with only two beds and one sofa. If you forgot to read the information, then you have certainly looked at the photos of the rooms. It is your choice to book one room for three adults instead of two - one double and one single. However, if you had talked to someone at the reception, we could bring you an extra bed in the room, or we could come up with another option to make you feel more comfortable. When you wanted to buy a cocktail, it is possible that the bartenders did not have juice at the time, but this was an isolated case. And I am sorry for that. Everyone has the right to express his opinion, but our hotel is a three-star hotel. There are categorization criteria that we meet. Despite the difficult years, in 2020 we renovated all of the rooms with new furniture. This is appreciated by all our guests, especially by our most loyal. For a good holiday it is very important to be in a good mood. If we waste our time looking for small things, the vacation will pass without us being able to enjoy it. Thank you for your review! I wish you all the best!
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Gary wrote a review Aug 2021
1 contribution
Good hotel located directly at the beach. Beautiful landscape. Friendly staff. Delicious food and drinks!! Especially the Bulgarian Cuisine Evening was an experience. Nice atmosphere. Good animation team for the kids.
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Date of stay: August 2021
Location
Service
Sleep Quality
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Gancho S wrote a review Aug 2021
1 contribution
We were there for 3 days this year, everything was perfect. Albena is a great resort, it is very well maintained, clean and nice flowers everywhere. The sand on the beach is perfect, there are a lot of parks nearby. The hotel is literary on the beach, the rooms are clean, food is great. Very well managed.
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Date of stay: July 2021
Rooms
Location
Service
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Aerinne wrote a review Aug 2021
10 contributions3 helpful votes
+1
The visit started with nobody from the staff wearing face masks... okay Albena is supposedly COVID free, you can still protect yourself with mask, no biggie. the rooms are a bit harder to find as nobody shows you where your room is and the rooms are seperated by odd and even numbers even though its not marked anywhere. When you do find your room, you wish you didnt find it at all. The hotel room is absolutely disgusting. As soon as you open the room it stinks like mold and sewers, toilet had leftover dry pee from previous user and there was severe mold on the walls. Everything looked as if it wasnt touched for 40 years and had old dirt onto it. After complaining to the management they laughed into our faces and didnt even apologize or went to check the room only insisted that it was clean and that they saw it after it was cleaned (judge for yourselves). If you want coffee be ready to diy because the bartender only attends to solo payers and not all inclusive guests. Not to mention staff enters room without knocking and you cant even use safe in your room as it is not included so be ready to carry your valuables to beach or food. Was here on bussiness, would never pay for such room or spend a minute in it. Not even 2* hotel, do not recommend to anyone.
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Date of stay: August 2021Trip type: Traveled on business
1 Helpful vote
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Teodora Ivanov wrote a review Aug 2021
2 contributions1 helpful vote
I would like to thank you for the wonderful experience at hotel Myra that we stayed in July! The hotel staff was friendly and accommodating! They went above and beyond to help our needs! We really enjoyed the team evenings when we celebrated Bulgarian traditional food or Seafood evening! The hotel staff was dressed accordingly and everything was arranged with taste! The food was very delicious! The hotel was clean and well kept! This is a beautiful place to spend your vacation and I would recommend to everyone who is looking for a safe place especially now in these times of uncertainty! Special thank you to Kliment and Yordan from Food and Beverage! You guys are the best! You made us feel home! Atanas from Front Desk was very helpful as well! Thank you for this wonderful experience! We will come back!!!
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Date of stay: July 2021Trip type: Traveled with family
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Ventsislav B wrote a review Aug 2021
1 contribution2 helpful votes
Избягвайте този хотел, хигиена-0, мравки в стаите, чаршафи и кърпи не се сменят, чадъри и шезлонги на плажа и места за паркиране за 20% от гостите. В ресторанта е нормално да чакате 30 минути за 2-3 парчета скара или палачинки. Avoid this hotel, hygiene-0, ants in the rooms, sheets and towels are not changed, umbrellas and sunbeds on the beach and parking spaces for 20% of guests. In the restaurant it is normal to wait 30 minutes for 2-3 pieces of grill or pancakes.
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Date of stay: July 2021
Cleanliness
Service
1 Helpful vote
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Гергана Георгиева wrote a review Aug 2020
Sofia, Bulgaria2 contributions2 helpful votes
Dear Sirs, Many thanks to the management of hotel Mura. I have had a great time this sumer in sunny Albena. The hotel staff and managers were always polite and quick responding to our requests. Respectfully, Gergana Georgieva
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Date of stay: August 2020Trip type: Traveled with family
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Response from Kliment Kolev, General Manager at Hotel Mura
Responded Aug 19, 2020
Dear Mrs. Georgieva, thank you for your kind review for our hotel! I wish you all the best and hope to see you in Mura next year again! Greetings from Albena, Kliment Kolev manager
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Georgi Trifonov wrote a review Aug 2020
2 contributions
Dear management of Albena JSCo, I herewith would like to thank all the staff and management of hotel Mura for the unforgettable vacation that we have had. Nice rooms, clean and tidy facilities, great beach and sea. Food was delicious 😋 Mr. Kliment Kostadinov was always nice and helpful to our inquiries. He is a good professional! I am looking forward to my nex vacation in Albena!! Best regards, Georgi Trifonov
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Date of stay: August 2020Trip type: Traveled with family
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Response from Kliment Kolev, General Manager at Hotel Mura
Responded Aug 19, 2020
Dear Mr. Trifonov, Thank you very much for the kind words for hotel Mura and for the staff! I am very happy to know that you had a great vacation here. Hope to see you and the family again next year! Greetings from Albena, Kliment Kolev manager
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Raluca M wrote a review Aug 2020
2 contributions
The rooms are very clean and spacious and the personnel is very professional and pleasant. The food is very good and the WiFi works properly. On top the hotel has a wonderful sea view and the surprise on my birthday was magnificent!
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Kliment Kolev, General Manager at Hotel Mura
Responded Aug 19, 2020
Dear Raluca, thanks for your kind review for hotel Mura! Wish you all the best! Greetings from Albena Kliment Kolev manager
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PRICE RANGE
$90 - $180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
albena beach hotel, albena beach club
FORMERLY KNOWN AS
Albena Beach Club
LOCATION
BulgariaDobrich ProvinceAlbena
NUMBER OF ROOMS
314
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Frequently Asked Questions about Hotel Mura
Which popular attractions are close to Hotel Mura?
Nearby attractions include Aquapark Aquamania (0.8 miles), Palace and Botanical Gardens of Balchik (4.8 miles), and Nirvana Beach (3.9 miles).
What are some of the property amenities at Hotel Mura?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Mura?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Mura?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Mura?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Mura?
Conveniently located restaurants include Parmy Bar&Grill, Restaurant Corona, and Magdalena.
Are there opportunities to exercise at Hotel Mura?
Yes, guests have access to an indoor pool and yoga classes during their stay.
Does Hotel Mura have an airport shuttle?
Yes, Hotel Mura offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Mura located near the city center?
Yes, it is 0.9 miles away from the center of Albena.
Are any cleaning services offered at Hotel Mura?
Yes, laundry service and a clothes dryer are offered to guests.
Are pets allowed at Hotel Mura?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.