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PrimaSol Ralitsa Aquaclub

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Albena Resort, Albena 9620 Bulgaria
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (314)
Pool & Beach (57)
Dining (48)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 03/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from PrimaSol Ralitsa Aquaclub
Updated 03/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 34 hotels in Albena
Location
Cleanliness
Service
Value
Your fun and active vacation For the whole family Hotel Ralitsa Aquaclub 4* offers something different - a vacation full of aquatic fun! Guests enjoy convenient complimentary access to the amazing amusement park Aquamania where you can experience true water magic and a lot of entertainment attractions for both kids and adults. The hotel is located in the green park area of Albena and offers accommodation in modern comfortable rooms with all amenities. During the whole day, there is a free electrical shuttle bus to the beach, where is also the beach restaurant RAI. The elegant ambiance and the extensive number of services contribute to the perfect vacation of our guests. Ralitsa Aquaclub 4* has All Inclusive Plus with special focus on healthy menus and children's buffets. Guests can enjoy theme evenings in the main restaurant. Delicious temptations - Abundant buffet and theme evenings You can enjoy traditional dishes, delicious temptations, different cheeses, salads, drinks, desserts and fresh fruits from the own bio gardens of Albena in the main restaurant as well as in restaurant RAI on the beach. Breath fresh air on the terrace of the restaurant while enjoying the variety of local food products.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Tennis court
Water park
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Entertainment staff
Table tennis
Kids club
Airport transportation
Shuttle bus service
Meeting rooms
Spa
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern

Location

Full view
41Car recommended
Grade: 41 out of 100
12Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
334Reviews32Q+A11Room tips
Traveler rating
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Popular mentions
Anda U wrote a review Sep 2
Bucharest, Romania8 contributions7 helpful votes
+1
I'm vacationing in Albena and especially in Ralitsa for the last time. You have been wonderful for many years but unfortunately, now, take advantage of customers. Loyal customers make a difference and never come again, in addition they will make a negative advertisement. Aqua park is ok but you have many disadvantages: -at dinner on the first day there were no forks for a long time, on the second day there were no plates for 20 minutes. -my husband repaired the shower door, the refrigerator door and there were many more but I didn't leave him because he also came on vacation not to repair your defects. -it is not cleaned daily and it is not cleaned in the truth of the word even on request. In fact, I have high "claims" if I did not find clean after other tourists, much less during my vacation. I want to tell you that most tourists do not like to live with spiders so I am not more special. -the bar on the beach closes at 14.00 (before lunch ends at the restaurant), if you want to drink or eat something you buy. -the downside is the employees who never smile, they don't give you as much as you ask (I mean restaurant or bar) we were 10 in a group, the day before departure our TV remote control was hidden under the mattress in the middle bed (provided that the bed has not been changed during the entire stay). I could go on but I stop here to comment and visit you.
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Date of stay: August 2021Trip type: Traveled with family
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stefan c wrote a review Aug 2021
Bucharest, Romania4 contributions1 helpful vote
The personal don't speak English, the room is badly smell, in the bathroom is rust all over the place, the beds and al the wardrobe ar broken and has stayed. At the restaurant you mast share the food with Flys 🪰this after you stand at the lines for that food for last 30 minutes.
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Date of stay: August 2021Trip type: Traveled with family
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Catalina R wrote a review Aug 2021
1 contribution
We have been coming at Ralitsa Aquaclub for 6 years now, and until last year, we were very satisfied with all it had to offer, starting from the food, the drinks, room & aquaclub. In 2020 we observed that the service level and the food were not at the same level as before, but thought it's due to beeing in full pandemic mode. This year it's even worst. We got a room full of mold & unclean (dirty carpet, curtain with mold, food under the bed from previous visitors, clogged drain, broken hairdryer). The food was even worst. There was nothing to chose from and what they had was not good. To to find something for a child to eat was a challange. The meat was not fully cooked and my child got sick from eating that. Besides draft beer, a white wine and soda, here was nothig to drink at the restaurant. We tried to get some drink at the bar in the evening - guess what.... they were out also... In the first years of our staing here the beach bar& restaurant used to open at 10.30, then it was moved to 11.00. Now it starts at 12.00 so if you want a glass of water... Not even the toilets on the beach are not opened in the morning... we had to go at a hotel closer to the beach. The only thing that is still ok is the aquaclub. We will not return here!!!
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Date of stay: August 2021Trip type: Traveled with family
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Response from Gergana Hristova, General Manager at PrimaSol Ralitsa Aquaclub
Responded Aug 10, 2021
Dear Catalina, I am very disappointed to hear that you found our service to be below your standards, but we gave to your family the possibility to change your room, which were on the first floor and you decide not to move, but directly to check out after one night stay at the hotel. In the last two years the working time of the beach restaurant is from 12.00 till 15.00 , so when you made a reservation you know that. In this one night we just have a problem with the delivery of the drinks and after that we resolve this problem. Despite this, we hope to be able to welcome you back on a return visit to Albena resort.
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Marika wrote a review Jun 2021
Constanta, Romania28 contributions6 helpful votes
The worst experience. Everybody is making loud noises in the night - they are partying and the reception doesn't do anything. The food is worst than execrable. More than disappointed. The plates are not clean.. You can see the last meal in very small pieces on the "washed" plates. This is not hygienic!!!!!!!!!!! Go there if you want to hear music all night, not to sleep and not to eat. More than that, the bathroom was not cleaned. The other people don't use masks for preventing the Corona virus at all!!!! And the hotel stuff doesn't say anything. Now i understand why they want you tu pay at the arrival and not at the check out.
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Date of stay: June 2021Trip type: Traveled with friends
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Flaviu Corneliu V wrote a review Jul 2020
12 contributions2 helpful votes
We have stayed from 19 July till 23 July 2020 in Ralitsa AquaClub Hotel / ALBENA. The toilet sit was yellow from the pee and the air condition unit was not proper clean and was full of mold . This is not a safe Hotel for families and Covid 19. The food and services where awfull . No WiFi in location. See the pictures....
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Date of stay: July 2020
Location
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PRICE RANGE
$71 - $556 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ralitsa hotel albena, ralitsa albena
FORMERLY KNOWN AS
Hotel Ralitsa
LOCATION
BulgariaDobrich ProvinceAlbena
NUMBER OF ROOMS
341
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Frequently Asked Questions about PrimaSol Ralitsa Aquaclub
Which popular attractions are close to PrimaSol Ralitsa Aquaclub?
Nearby attractions include Aquapark Aquamania (0.1 miles).
What are some of the property amenities at PrimaSol Ralitsa Aquaclub?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at PrimaSol Ralitsa Aquaclub?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at PrimaSol Ralitsa Aquaclub?
Yes, free parking is available to guests.
What are some restaurants close to PrimaSol Ralitsa Aquaclub?
Conveniently located restaurants include Steak-House Poco Loco Albena, Celebrita Restaurant, and Cafe Natasha.
Are there opportunities to exercise at PrimaSol Ralitsa Aquaclub?
Yes, guests have access to an indoor pool during their stay.
Does PrimaSol Ralitsa Aquaclub have an airport shuttle?
Yes, PrimaSol Ralitsa Aquaclub offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is PrimaSol Ralitsa Aquaclub located near the city center?
Yes, it is 0.5 miles away from the center of Albena.
Are any cleaning services offered at PrimaSol Ralitsa Aquaclub?
Yes, dry cleaning and laundry service are offered to guests.
Is PrimaSol Ralitsa Aquaclub accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.