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Hotel Elitsa

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (131)
Pool & Beach (30)
Room & Suite (30)

About

#23 of 32 hotels in Albena
Location
Cleanliness
Service
Value
The All Inclusive Hotel Elitsa is situated right on the beach, near the natural reserve Balata, famous for its natural dense forests and rare species and about 500 meters from the resort center. The Elitsa features 176 comfortable rooms, air-conditioned buffet restaurant and a swimming pool for children and adults. Diverse cuisine is offered on All inclusive formula. The lobby bar, pool bar and beach bar serve Bulgarian alcoholic drinks, soft drinks, wine, beer, mineral water, coffee, tea. Guests can rent a safety box or a fridge for an extra fee. A sunshade and 2 lounge chairs are available at the beach per room. Rich animation program is offered in the hotel six days per week. Guests can access free Wi-Fi at 1 Mbps in all public areas.
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Property amenities
Pool
Restaurant
Free parking
Bar/Lounge
Breakfast included
Free Internet
Airport transportation
Babysitting
Children Activities (Kid / Family Friendly)
Laundry Service
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family

Location

Full view
42Car recommended
Grade: 42 out of 100
12Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
65Reviews
4Q+A
12Room tips
Traveler rating
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Popular mentions
I have visited the Elitsa hotel for a first time and found it very good!Kind stuff,clean rooms all the time,amazing location(right on the beach),good varieties of food,overall it is very good place for less money .Looking forward to go back this year
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Hotel looking old and shabby, in desperate need of refurb but having said that the rooms are clean, beds comfy, shower and air-con work fine. No safety deposit box in room which is a pain , and no fridge (although both can be hired) No comfy lounge area in which to relax, no evening entertainment and only tiny bar indoors. Incessant music ALL day in restaurant , beach bar and pool area, too loud so hard to get away from. Hot food choice not great, pork and chicken every day with fish sometimes, repetitive, boring and not particularly good; salads and soups o.k. Restaurant staff desperately need some training, we always make friends on holiday and treat staff with respect, always saying please and thank you (unlike some) nothing we tried here produced even a smile, everything seemed to be too much trouble and it was clear that they were not enjoying their work. Two staff who did stand out however were Dimitar and Sevdalina who work on reception; they were both friendly and helpful and deserve praise for that. Pool is great (apart from the music) and the beach is superb, hotel well situated for getting into town. Extremely child friendly with lots of shouting, screaming and crying to prove it (not the hotels' fault of course) all in all if you fancy a nice quiet , relaxing break this is maybe not the best place to be.
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Response from elitsa2014, General Manager at Hotel Elitsa
Responded Sep 23, 2018
Dear Mrs. Christine b, Thank you for the review! Your words help us improve our services. We are glad to know, that you found our reception staff, the pool and the beach great, even if you are not satisfied with the service in the Restaurant. We would like to invite you again to hotel Elitsa! Best regards, Boyana Marashlieva General Manager Hotel Elitsa
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1. Food not perfect, but there a is lot of to chose from. 2. Awful, awful service. Everybody are rude and not so interested on clients. At least on their Bulgarian clients. 3. We were there for 5 nights, our sheets were changed on the 5th day!!! 4. On the beach you can never find a spot, because they are all reserved from the previous night. The hotel staff do not do anything about this! 5. The beach is 30 sec walking distance from the hotel, this is a big advantage for families with small children.
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Response from elitsa2014, General Manager at Hotel Elitsa
Responded Sep 23, 2018
Dear Mrs. Enidaterpo, Than you for the comment! 1. We are pleased to know that you find the food choice good enough. 2. It is a pity for us that you are not satisfied with the service - most our guests find the personal friendly and kind, but it always depend on the point of view. 3. In a 3-star hotel the sheets are changed every 3 days. Exactly so is in hotel Elitsa. If you had any complaints regarding the housekeeping service, you could inform us on time to solve the problems. 4. There are enough free sunbeds and umbrellas for all the guests of the hotel. The reserving of sunbeds is forbidden and all the guests are informed about it with informational labels put on many public places around the hotel. 5. We are glad that you enjoyed the beach and the fact that hotel Elitsa is exactly in the golden beach of Albena. With our best wishes, Boyana Marashlieva General Manager Hotel Elitsa
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We booked this largely on price and photographs, noting the 3star rating. One of a group of 3 similar hotels, this one shows it's age a bit, needing renovation sometime soon. That said, room was clean, good shower, beds comfy, a/c working, sea view good. Food ok but boring, pork or chicken, a little fish. We ate out on several evenings for variety. Incessant disco music everywhere from dawn to dusk, which was eventually turned down after complaints. Pool good, fresh water, clean, beach and sea superb. Very few of the staff could raise a smile, and no interaction with us guests! No evening entertainment, except drinking, and no cocktails or liqeurs avail on all-inclusive.It's definitely only 3star (2 1/2?)- Worth paying a bit more, there is lots of choice in Albena.
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Response from elitsa2014, General Manager at Hotel Elitsa
Responded Sep 23, 2018
Dear Mrs. Malcolm C, We are grateful for the time taken to write your review! It is a pity that you did not enjoy your stay as much as you would like to. Thankfully your feedback, we can work to make our services better. We invite you again to hotel Elitsa! Best regards, Boyana Marashlieva General Manager Hotel Elitsa
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+1
The hotel is clean and the food is diversified, and I am a selective man when it comes to food. The location is excelent, the sea is at around 50 meters from the hotel. The beach is very clean, they clean it every week if I remember correctly. The pool is clean as well. Every evening someone cleans the sand out. The rooms have air conditioners but we did not had to use them. I have nothing bad to say about the hotel. The zone has free wifi (which is indeed slow, but that is not a surprise considering that everyone is connected) which allows people to keep contact with their families and friends on Facebook and Messenger. PS: The price is low and the conditions are met for the price. Some people were complaining that the hotel is not as good as another hotel that has 4 stars but they did not considered that the price was higher at the 4 stars one.
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Response from elitsa2014, General Manager at Hotel Elitsa
Responded Aug 3, 2018
Dear Alex I, Thank you for the kind words - your comments are of great importance for us! We are glad to know that you felt good in our hotel and enjoyed your stay here. We hope to welcome you again soon in Albena. Kind regards, Boyana Marashlieva General Manager Hotel Elitsa
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PRICE RANGE
$74 - $140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
elitsa hotel albena
LOCATION
BulgariaDobrich ProvinceAlbena
NUMBER OF ROOMS
176
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