Everything that Albena has to offer in one perfect spot! Immerse yourself in luxury and total comfort, have fun and experiment! The five star Flamingo Grand Hotel & Spa offers an unforgettable vacation, memorable experiences and the ultimate relaxation throughout the whole year. The hotel has several swimming pools, lounge with sea views, penthouses with a jacuzzi on the balcony. The SPA centre is designed to tempt, pamper and rejuvenate the body and soul, offering a world class service. Flamingo Grand Hotel & Spa 5* has professional, well-equipped, modern conference rooms for your events. The restaurants Essentials and Atrium challenge the tastebuds and invite you on a bold gastronomic journey. Excellent cuisine meets its wine pairings in wine bar Dyonissios - the perfect spot for relax afternoons and romantic evenings by the sea. Try the alluring menus of our a la carte restaurants From the irresistible buffet with delicious options for every taste to the whimsical dishes of our a la carte menu, from exquisite champagne to the extravagant cocktails and fine wines - our bars and restaurants offer the very best for you. The restaurants Essentials and Atrium challenge the tastebuds and invite you on a bold gastronomic journey. Excellent cuisine meets its wine pairings in wine bar Dyonissios - the perfect spot for relax afternoons and romantic evenings by the sea. Elements SPA Centre Listen to your body, let go of the stress and tension. Embark on a true SPA journey! Enjoy the large selection of treatments: cascading hydro massage shower, ice fountain, steam bath, holistic rituals, thermal water therapy, etc. Try our carefully curated menu of fresh juices, cocktails and antioxidant teas. Rejuvenate the body and soul and start your unforgettable vacation here and now. The water used in all pools and hotels in Albena is mineral and comes from our own sources.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Russian, Bulgarian, German
Location
Street of Arts, Albena 9620 Bulgaria
Flamingo Grand Hotel & Spa
514 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
The Flamingo Grand Hotel & Spa positions itself as a five-star hotel, but it clearly falls short of 5 stars. The external picture is very attractive. Already at the entrance you should understand that everything here is for a reason: beautiful decor, individual reception desks, a receptionist in uniform, etc., but in fact it’s all a screen. Half of the reception desks are not working, so there are constant queues, the receptionist didn’t even bat an eyelid that new guests had arrived and perhaps they needed to be shown to their room, so he sat there the whole time. The hotel itself is not bad, but it feels a little outdated. The room was huge: 2 bathrooms, a spacious bathroom, high-quality cosmetics, a large, comfortable bed, a sitting area, a kitchen, a dining table, a large balcony with an excellent view of the Black Sea and the surrounding area, etc. The price included Wi-Fi and a fairly good quality breakfast buffet. In addition to everything, the hotel has swimming pools, a gym, a spa, parking, etc. in general, everything you need for a good holiday, especially in the summer. For information: the hotel is located on the second line and you need to walk 10 minutes to the sea. Overall good, but without a wow effect.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrival on 05.08.2024 first impression very nice hotel ,
Unfortunately since 05.08 to today 14.08 the room is dirty, black hair in the bathroom and the one bed with stains, already informed 3 times the reception never it was cleaned only surfaces.
Unfortunately, the food has also been almost raw every day for 2 days whether pommes potatoes or the meat valleywise.
The pool area is getting old loose flowing algae at the poolside loose sidewalk stones I don't know where the 5 stars at the hotel come from.
Cleanliness Max 2 stars Food 3 stars Kindness 5 stars.
For vacationers who just want peace and quiet, this is very good because ap 22.30 here has nothing left open and is very quiet if you want to experience a bit of shopping in the evening you are here at the wrong address.
The beach is beautiful no stones no dirt and very flat for children fantastic.
Read more
Automatically translated
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The flamingo grand is a great hotel. The Food was excellent and even for vegetarian they had a lot of great choices. The Room was clean, very big and the bed with its wonderful pillows made our nights. We could see the ocean from the window and the balcony which was a great surprise since the room was named "garden view" The staff was always friendly, helpfull and very nice. Even when my two year old son made a mess or screamed around, we felt always welcome. The Spa with the warm indoor pool was another Highlight of our days. We had a wonderful holiday. Thank you so much for everthing. Jenny and Paul
Read more
Date of stay: June 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Flamingo Grand, Owner at Flamingo Grand Hotel & Spa
Responded Jul 13, 2023
Dear Jenny, Thank you so much for your feedback and great review. We are very happy to read that your holiday was perfect and you felt at home with us and enjoyed your stay. We wish you and your family all the best and look forward to seeing you again. Denitsa Tsoncheva, Guest Relations Manager Flamingo Grand Hotel & Spa
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ate at the hotel restaurant which was shared with the neighboring hotel, which we stayed at.
- The morning after eating our first dinner at the buffet the night before resulted in several bouts of vomiting. - The restaurant was very crowded with a high noise level. Way too many people on that surface. - There were no tables for two people as far as we could see, but many tables for 6 people or more. - Drinks were not included with dinner. There was a vending machine with water, but the problem was that the water was more hot than cold and periodically stopped working. In the end some staff put out TWO water jugs which of course ran out immediately, but that amount of guests. You think you could order a drink? Yes, if you were lucky, a tired member of staff came over and asked about this just before you had time to eat your food. Sometimes no one asked at all. - The staff in the restaurant were generally very tired and neither said hello, welcome nor offered a smile.
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the way we are met every time we stay in Flamingo Grand Hotel Albena. This is my 2nd time for this year staying in the hotel. The rooms are nice, clean and spacious, modern decorated with a fine touch of elegance.As this is my 3rd time in the hotel I have seen 4 different room designs-there is a kitchenette, a main bathroom and a separate toilet which makes it very convenient for families. -The staff is polite and helpful -Wi-Fi is free with very good speed - food in the restaurant is always fresh( salads, vegetables and fruits) and absolutely delicious.Breakfast and dinner was served in 2 restaurants. I tried some unusual and very tasty combinations such as bake pear with blue cheese and light caramel sauce. -there are 3 main pools- providing facilities for kids and adults and also daily activities organised by the animation team Thank you Flamingo Grand team for the plea sent stay! We will be back
Read more
Date of stay: August 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Flamingo Grand, Owner at Flamingo Grand Hotel & Spa
Responded Aug 20, 2024
Dear Denka, Thank you for taking the time to review our hotel. We are pleased to hear that you enjoyed your stay at the Flamingo Grand. Our aim is always to make our guests feel at home and well looked after and to return home satisfied and relaxed. We are glad that we have succeeded in this. We wish you all the best and look forward to your next visit. With kind regards Denitsa Tsoncheva Guest Relations Manager Flamingo Grand Hotel & Spa
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a stay of 8 days in Flamingo Grand. The staff is extremely welcoming and always kind to help. We were the first French to stay at the hotel and we appreciated the effort the staff made in communicating with us. The hotel is not equivalent to a 5 star hotel in France, however it is still very comfortable and quite affordable.
Read more
Date of stay: July 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
One of the best hotels I have been to. Excellent conditions, spacious and luxurious rooms, top notch service. The hotel offers a lot of services such as excellent spa treatments, spacious indoor and outdoors pools, delicious breakfast, lunch and dinner at a beautiful restaurant. Definitely recommend Flamingo Grand in Albena Resort.
Read more
Date of stay: July 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Flamingo Grand, General Manager at Flamingo Grand Hotel & Spa
Responded Nov 8, 2021
Dear Andrea, First and foremost thank you for taking time to share your feedback with us. We are so glad to hear that you enjoyed the excellent conditions, spacious and luxurious rooms, top service and the delicious food. We hope to welcome you again. Regards, Ivelina Aleksandrova Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It has been our sixth holiday in Albena, and the hotel stay at Flamingo Grand, which we visited for the first time, was completely uncomplaining. Reception always staffed, in case of inquiries or minor things such as the repair of an incandescent lamp was responded promptly. Despite the many vacationers, mostly in family, it was a relatively quiet atmosphere. The hotel offers some facilities such as spa or supermarket, so extra routes can be omitted. The rooms we had were very clean, the air conditioning very quiet, and in the hallway you could always fall back on an ice cube dispenser. At night, virtually no noise entered the rooms that would have disturbed sleep. The food, half board, captivated by a constantly replenished wide range of cold and hot dishes, which were constantly renewed in the morning and evening in the three hours each. In terms of taste, we had nothing to complain about. Drinks must be bought extra in the evening. You can cash, pay me card or just have everything written on your room. This also applies to the bar with snacks near the pools. These pools, one for swimming, one for the children and one about 1.20m deep, are thoroughly cleaned daily. There are also three smaller pools that can be used in peace and quiet, and a pool with slides and water cascades. Loungers are relatively many, and although many visitors put down their towels to reserve before having breakfast in peace, we still found free places. The staff in the dining room were very friendly in facial expressions and gestures, quick when clearing and bringing the drinks ordered. The hotel has a beach area, about 5 minutes away, in which there are enough free sunbeds and umbrellas (only the three first rows are usable for a fee). Water and sand are very good on the Black Sea, especially in Albena. The seawater was very warm, and the little negative point in it are numerous little asses that pinch when you don't move. So- swimming, jumping into the waves etc. helps against it.
In summary, once again: We as a family experienced a holiday at the Flamingo Grand where nothing was missing and where we had nothing to worry about - just relaxing.
Many thanks to the staff and management of the Flamingo Grand.
Read more
Automatically translated
Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm really happy to share that this hotel is great! The food was very good, the spa center is amazing. The personal is kind and helpful, aways handling requests with professional care. I warmly recommend this hotel and thank all the staff there!
Read more
Date of stay: June 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Flamingo Grand, Owner at Flamingo Grand Hotel & Spa
Responded Aug 27, 2023
Dear Vasko, Thank you very much for taking the time to share your impressions of Flamingo Grand with us. We are happy to read that you had a nice vacation and that you felt well taken care of. It was a pleasure to have you as our guests. We wish you all the best and look forward to welcoming you again. Warm regards, Denitsa Tsoncheva, Guest Relations Manager Flamingo Grand Hotel & Spa
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best Hotel on Black See. Big clean room. Food is perfect - salads, chicken, pork, beef, desserts, fruits, citrus EVERYTHING ! Swimming pool. Animator for kids. Beach is perfect for kids. We will be back next year 2023.
Read more
Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Flamingo Grand, General Manager at Flamingo Grand Hotel & Spa
Responded Sep 13, 2022
Dear Guest, Thank your for your stay with us and for sharing your experience with other travelers. Thank you for appreciating our efforts to make the stay of our guests unique. We hope to welcome you again. Hotel Flamingo Grand & Spa Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello! Thank you for contacting us! Usually, the check-out in Flamingo Grand Hotel & SPA is 12:00 h. If you wish, you could order a later check-out up to 18:00 h., which price is 100.00 BGN
See you in Albena Resort!
Hello,
Regarding to your request about the pool in hotel Flamingo Grand - it is not heated during the summer. We are discussing and planning to heat the water during the summer, but this could happen next years.
Best regards from Albena,
Marketing and Sales Department
There are more places to choose from in the Albena area.
PRICE RANGE
$132 - $189 (Based on Average Rates for a Standard Room)
LOCATION
BulgariaDobrich ProvinceAlbena
NUMBER OF ROOMS
263
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.