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Flamingo Grand Hotel & Spa

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Guests1 room, 2 adults, 0 children
Traveler (303)
Room & Suite (88)
Dining (47)
Certificate of Excellence

About

#1 of 32 hotels in Albena
Location
Cleanliness
Service
Value
Certificate of Excellence
Situated in the heart of the resort, the five stars hotel FLAMINGO GRAND offers spacious accommodation and exceptional services in its 182 luxurious units. Designed with love and deep care for the nature, Flamingo Grand is ideal for those seeking a high standard of accommodation. It is only 150 m from the beach where an umbrella and 2 lounge chairs are available per room. Essentials, the hotel's main restaurant, serves Bulgarian and international cuisine. The restaurant Atrium offers fine cuisine and a wine bar. Bar Bailando and the attractive Night Club Flamingo invite you to enjoy your evening while sipping your favorite drink. The hotel houses the state-of-the-art Elements Spa offering the latest trends in the world of well-being. Rich animation program for adults and children is offered 6 days per week. Free Wi-Fi at 1 Mbps is available in all public areas.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free internet
Wifi
Public wifi
Internet
Adult pool
Indoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Kids club
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Room service
Kitchenette
Microwave
Flatscreen TV
Minibar
Refrigerator
TV Channel One Russia
TV RTR Planeta Russia
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
English, Russian, Bulgarian, German

Location

Full view
47Car recommended
Grade: 47 out of 100
13Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
313Reviews
14Q+A
48Room tips
Traveler rating
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  • 9
Time of year
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Popular mentions
I stay often in the hotel. I left a few days ago and have not written a comment yet, but I want to share the experience. I was with my family. In the beginning almost everything is the same, but it is not! The very first night, after dinner, getting to our room, we were in complete darkness. There is no illumination along the corridor. I sent my wife and children to the door and went down to say at the reception desk that something was wrong. There, a dark-faced girl with a blank look, said there was probably a breakdown, but at the same time another guest shared the same floor. The girl said, "How do I know how it lights up?" Please? I ask her, is there no manager, and she said "She does not leave at 6" No comment. In about half an hour the light came, a complete absurdity. The next night at midnight there was a loud music from a neighboring place. I called on the phone and asked to let me down the music, so far it has not happened to me. The voice from the reception said, "I do not know who to call, the music is not from the hotel and it's not my job." It's already overwhelming me for the attitude of lying to me ... The restaurant is wonderful, the food is unique. Here is not a change at all: We go to the pool, we love this pool, we enjoy the new season of new lounges. The kids are happy until they get to WC - terrible dirt and stench, I never expected that! I see the lifeguard a nice man, I remember him for years. The chambermaid said there was no one to clean around the pool .... The last day I waited at the reception for about 20 minutes to check out. The ticket I paid for parking did not open the barrier ... A terrible experience. I will not go back over this season! Too bad!
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Response from FlamingoG1, Manager at Flamingo Grand Hotel & Spa
Responded 4 weeks ago
Dear Mr Anko Angelov, thank you for your feedback! We are sorry for the problem with the light. We take care for the problems and now this staff is no more working in the hotel. Our hotel is always clean and beautiful. The level of the hygiene is on a very high level. We make everything to give the best service. The manager is responsible 24/7 and always help to the guest when they have problem. I am happy to hear that you like the pool and the restaurant.
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My family's favourite place for summer holidays. Perfect restaurant, delicious food, kind personnel. Situated in the centre of Albena, the location is perfect. Very quit at nights, perfect view to the sea. Animation team is better each year, the kids are happy.
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Response from FlamingoG1, Manager at Flamingo Grand Hotel & Spa
Responded Jun 8, 2019
Thank you so much about your feedback. I am so happy to hear that you have a perfect vacantion in our 5 star hotel. You are welcome again. Best regards. Mirena Foteva
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We have stayed at this hotel for several years and we love the place, accommodation, the food and most of all the staff. We plan to be there within next days and, hopefully, many more times in future.
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Response from PavletaM2, General Manager at Flamingo Grand Hotel & Spa
Responded Mar 31, 2019
Thank you for the great review ! We are looking forward to see You again ! Best Regards, Pavleata Malcheva Flamingo Grand Hotel & Spa
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My family and I chose this hotel to spend Christmas holidays. We loved the excellent service at front desk, the fantastic food in the restaurant, the enthralling entertainment for kids during the day and on Christmas Eve. Spa center is the place where you'd want to start yours days and hopefully we got lucky with the weather, so we rode bikes along the beach and the forest nearby in the afternoons.
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Response from PavletaM2, General Manager at Flamingo Grand Hotel & Spa
Responded Jan 31, 2019
Dear Mrs.Pavlova, We have read your great feedback with much pleasure. Sincere thanks for your recommendation! That is a wonderful praise for us. In hoping that we can welcome you soon again in our hotel, we send our best regards! Flamingo Grand Hotel & Spa team
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Attended a conference there in September. The conference was hosted in a nice and comfortable auditorium. The serive an food was superb. Delicious finger food was served at each break. No lines for coffee. Gentle waiters. Lunch was a blast.
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PRICE RANGE
$109 - $226 (Based on Average Rates for a Standard Room)
LOCATION
BulgariaDobrich ProvinceAlbena
NUMBER OF ROOMS
182
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