Flamingo Grand Hotel & Spa
Flamingo St 1, Albena 9620 Bulgaria
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About
#2 of 34 hotels in Albena
Location
4.2
Cleanliness
4.2
Service
4.0
Value
4.1
Everything that Albena has to offer in one perfect spot! Immerse yourself in luxury and total comfort, have fun and experiment! The five star Flamingo Grand Hotel & Spa offers an unforgettable vacation, memorable experiences and the ultimate relaxation throughout the whole year. The hotel has several swimming pools, lounge with sea views, penthouses with a jacuzzi on the balcony. The SPA centre is designed to tempt, pamper and rejuvenate the body and soul, offering a world class service. Flamingo Grand Hotel & Spa 5* has professional, well-equipped, modern conference rooms for your events. The restaurants Essentials and Atrium challenge the tastebuds and invite you on a bold gastronomic journey. Excellent cuisine meets its wine pairings in wine bar Dyonissios - the perfect spot for relax afternoons and romantic evenings by the sea. Try the alluring menus of our a la carte restaurants From the irresistible buffet with delicious options for every taste to the whimsical dishes of our a la carte menu, from exquisite champagne to the extravagant cocktails and fine wines - our bars and restaurants offer the very best for you. The restaurants Essentials and Atrium challenge the tastebuds and invite you on a bold gastronomic journey. Excellent cuisine meets its wine pairings in wine bar Dyonissios - the perfect spot for relax afternoons and romantic evenings by the sea. Elements SPA Centre Listen to your body, let go of the stress and tension. Embark on a true SPA journey! Enjoy the large selection of treatments: cascading hydro massage shower, ice fountain, steam bath, holistic rituals, thermal water therapy, etc. Try our carefully curated menu of fresh juices, cocktails and antioxidant teas. Rejuvenate the body and soul and start your unforgettable vacation here and now. The water used in all pools and hotels in Albena is mineral and comes from our own sources.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Archery
Badminton
Babysitting
Paid private parking on-site
Parking garage
Wifi
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Private pool
Shallow end in pool
Fence around pool
Yoga classes
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Poolside bar
Bicycle rental
Bicycles available
Diving
Game room
Golf course
Horseback riding
Mini golf
Water park
Water sport equipment rentals
Aerobics
Aerobics offsite
Archery offsite
Bicycle tours
Billiards
Darts
Entertainment staff
Evening entertainment
Table tennis
Tennis court offsite
Walking tours
Water park offsite
Waterslide
Board games / puzzles
Nightclub / DJ
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Mosquito net
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Soundproof rooms
Bathrobes
Desk
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Russian, Bulgarian, German
Location
62Somewhat walkable
Grade: 62 out of 100
13Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
Flamingo St 1, Albena 9620 Bulgaria
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- Nice people everywhere - Breakfast was wonderful, but the glasses was never clean! - All pools was really good, but one smelled funky. One child of ours got sick after drinking it by accident. - Great music and entertainment at the pool. Please take a look at the glasses in the breakfast as they are all dirty and try to follow up the pools a little better. But these is small problems, therefore 5/5.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Flamingo Grand, Owner at Flamingo Grand Hotel & Spa
Responded 4 weeks ago
Dear Terjeh, Thank you for taking the time to review your stay at the Flamingo Grand and for the kind words about our staff. We are glad you enjoyed your vacation here. Thank you also for the comments about the glasses and the pool. We have taken steps to make sure this doesn't happen again. We wish you all the best and hope to see you again on your next vacation. Denitsa Tsoncheva, Guest Relations Manager Flamingo Grand Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Excellent experience. Comfortable clean room, room cleaning and towels change every day. Kind and helpful personal aways handling requests with professional care. Delicious food in restaurants and good coffee and drinks in bar. Nice pools (3) with playground for kids.
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: Request to pay parking lot on reception, it's helpful when driving around Albena to see...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Flamingo Grand, General Manager at Flamingo Grand Hotel & Spa
Responded Aug 11, 2022
Dear Ventsislav, Thank you very much for taking the time to review your stay in our hotel and for the kind words about our staff. We are very pleased to hear that you had an excellent experience and enjoyed our service. Customer satisfaction is our greatest priority and it's our pleasure to attend to our guests needs. We wish you all the best and look forward to welcoming you again. Denitsa Tsoncheva, Guest Relations Manager, Flamingo Grand Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm really happy to share that this hotel is great! The food was very good, the spa center is amazing. The personal is kind and helpful, aways handling requests with professional care. I warmly recommend this hotel and thank all the staff there!
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Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Flamingo Grand, Owner at Flamingo Grand Hotel & Spa
Responded Aug 27, 2023
Dear Vasko, Thank you very much for taking the time to share your impressions of Flamingo Grand with us. We are happy to read that you had a nice vacation and that you felt well taken care of. It was a pleasure to have you as our guests. We wish you all the best and look forward to welcoming you again. Warm regards, Denitsa Tsoncheva, Guest Relations Manager Flamingo Grand Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First, I will underline that I have been to Bulgaria many times. We've never had stomach problems. But unfortunately that time after five days of only feeding in the hotel, we had severe stomach problems: diarrhea and vomiting. We must use the medicine we ever take - Nifuroxazidum for three days. But worse, when I tried to share that problem with the receptionist, instead of apologizing, they tried to convince us that it was sunstroke !!! To make matters worse, at the end of our stay, our younger grandson (11 years old) had diarrhea and couldn't be helped. Thanks to TUI (our tour operator) and Allianz (our insurer), he was taken to the hospital in Varna, where he was given drips, which only helped. Generally, when we looked at the dishes later, most of them were thoroughly washed. It's funny in a 5-star hotel, but there was always a shortage of teaspoons. So if you want to spend your holiday in this hotel, rather choose the breakfast-only option and be careful what you eat. Generally, the front desk staff was rude and incompetent. As we were leaving early in the morning, I went the night before to pay for drinks with dinner. I spent, but the following day when the bus to the airport was waiting for us, it turned out that we still had a bill to pay. There were free sunbeds on the beach but only from the 3rd row???. Theoretically, there should be mattresses for sunbeds (hard plastic), but there were none.…
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Food poisoning
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Flamingo Grand, Owner at Flamingo Grand Hotel & Spa
Responded Aug 16, 2023
Dear Poltrav, Thank you for your critical review. We are very sorry that your stay did not meet your expectations. Our aim is to provide the best possible service, that's why we take your point of view very seriously and have discussed your case with the management. Although we sympathise with you for the pain you have suffered, we cannot take the blame. We apply strict hygiene rules in our restaurant and we check the food on a regular basis. Stomach viruses are highly contagious and spread not only from food to person but also from person to person, so we can't accept your claim. You travelled during high season when the likelihood of infection increases with the number of tourists. You also recommend the breakfast only option, which doesn't reflect your opinion of the food safety in our restaurant. We hope that you have recovered quickly and that your health has returned to normal. We wish you and your family all the best and would appreciate another chance. Denitsa Tsoncheva, Guest Relations Manager Flamingo grand Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The flamingo grand is a great hotel. The Food was excellent and even for vegetarian they had a lot of great choices. The Room was clean, very big and the bed with its wonderful pillows made our nights. We could see the ocean from the window and the balcony which was a great surprise since the room was named "garden view" The staff was always friendly, helpfull and very nice. Even when my two year old son made a mess or screamed around, we felt always welcome. The Spa with the warm indoor pool was another Highlight of our days. We had a wonderful holiday. Thank you so much for everthing. Jenny and Paul
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Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Flamingo Grand, Owner at Flamingo Grand Hotel & Spa
Responded Jul 13, 2023
Dear Jenny, Thank you so much for your feedback and great review. We are very happy to read that your holiday was perfect and you felt at home with us and enjoyed your stay. We wish you and your family all the best and look forward to seeing you again. Denitsa Tsoncheva, Guest Relations Manager Flamingo Grand Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We recently had the pleasure of staying at Flamingo Grand Hotel & Spa in Albena, and overall, it was a lovely experience for our relaxing week-long vacation. The hotel itself is nice, with clean and comfortable rooms that provided a pleasant stay. We particularly enjoyed the beautiful views from our room, and the proximity to the beach was a definite plus. Being able to easily access the beach added to the convenience and enjoyment of our stay. Albena is a tranquil and safe resort location, perfect for those seeking a peaceful getaway. We felt at ease exploring the area, and the serene atmosphere contributed to the overall relaxation of our vacation. The hotel's outdoor pool was great, and we were especially impressed by the amazing indoor thermal SPA. Spending time in the thermal mineral pool, steam room, and sauna was a rejuvenating experience. The SPA facilities provided a wonderful opportunity to unwind and pamper ourselves. The rooms were cleaned daily, but we did learn that it was necessary to place the cleaning tag on the door. It's important to remember this to ensure the daily cleaning service. However, the housekeeping staff maintained a high standard of cleanliness and ensured our rooms were tidy and comfortable. The breakfast at Flamingo Grand Hotel & Spa was truly amazing. There was a wide variety of options available, catering to different tastes and preferences. The abundance of choices allowed us to start our day with a delightful meal and set a positive tone for the rest of the day. While the dinner spread was also nice, we did notice a lack of variety throughout the week, which made it slightly repetitive. It would be wonderful if the dinner menu offered more diversity, as it can become monotonous to have the same dishes every evening during a longer stay. We did find that the reception staff could benefit from better training in terms of customer service. Although they were efficient, their demeanor lacked warmth and friendliness. A smile and a more welcoming attitude would have better reflected the standard of a five-star hotel. Similarly, we felt that the restaurant staff could be more friendly and accommodating. Their overall demeanor seemed tense, which slightly affected the dining experience. One of the highlights of our stay was the presence of FunPoint Bulgaria's kids club, run by their enthusiastic staff. The in-house kids club provided a wide range of activities and entertainment for children. Our kids had an amazing time, and it was a significant bonus to have such a dedicated and engaging facility within the resort. Note on currency exchange: It is better to carry cash of your home currency and get it exchanged at the hotel or outside at the exchange centers. Do not use the ATM at the hotel reception or WU since the charges are extravagent. In general it is possible to pay by Mastercard or Visa in many places, and this is the best way whenever available since you get the best exchange rates. In conclusion, Flamingo Grand Hotel & Spa offered a wonderful environment for a relaxing week-long vacation. The hotel provided clean and comfortable rooms with beautiful views, a fantastic outdoor pool, and an amazing indoor thermal SPA. The breakfast was outstanding, and the presence of FunPoint Bulgaria's kids club added extra enjoyment for our little ones. However, some areas for improvement include increasing dinner variety and enhancing the friendliness and customer service skills of the reception and restaurant staff. Despite these minor areas of improvement, we had a pleasant and rejuvenating stay at Flamingo Grand Hotel & Spa. It served as a fantastic resort for a week of relaxation. We would consider returning in the future and recommend it to others seeking a tranquil and enjoyable getaway. We aould also not mind visiting again in future.…
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Flamingo Grand, Owner at Flamingo Grand Hotel & Spa
Responded Jul 13, 2023
Dear Guest, Thank you for taking the time to write such a detailed review of your stay. We are very pleased to read that you had a relaxing vacation and enjoyed your time with us. We strive to improve our service every day, so we appreciate your critical words and suggestions. Please be assured that they have been passed on to the management. We wish you all the best and look forward to welcoming you again. Denitsa Tsoncheva, Guest Relations Manager Flamingo Grand Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an amazing stay at Flamingo Grand - the staff are very attentive, the food is of high quality and varied, the location and beach area are excellent and we really enjoyed the spa and massage facilities. We also received an upgrade to the original flat we booked, which was very much appreciated. Highly recommend this hotel and experience.
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Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Flamingo Grand, Owner at Flamingo Grand Hotel & Spa
Responded Jul 13, 2023
Dear Teodora, Thank you for choosing the Flamingo Grand for your stay and for the nice review. We are delighted to hear that you had an excellent vacation with us and enjoyed our spa treatments and delicious cuisine. We wish you a sunny summer and look forward to seeing you again. Denitsa Tsoncheva, Guest Relations Manager Flamingo Grand Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We thank the team working at the Flamingo Grand Hotel in the city of Albena! European reception service, beautifully arranged restaurant with very tasty and varied food! Professional and attentive attitude of housekeeping manager and team! We will visit you again!
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Date of stay: May 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Flamingo Grand, Owner at Flamingo Grand Hotel & Spa
Responded Jul 13, 2023
Dear Guest, Thank you for taking the time to give us your feedback and for the kind words. We want our guests to feel at home and cared for, and we are happy to know that we succeeded. We wish you all the best and look forward to your next visit. Denitsa Tsoncheva, Guest Relations Manager Flamingo Grand Hotel & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed many times at this hotel since 2008, twice this year and every time I enjoyed comfortable rooms, pleasant sea view, good food, cleanliness and very nice personal. Also I like the outside swimming pool’s, good drinks from hotel bar, spa area, really liked the inside pool and VIP Lounge. The hotel is close to the beach, with self restaurant’s and many others nearby, lot’s of souvenirs shops, supermarket and pharmacy. This year, I really appreciated the implication of Hotel Manager Ekaterina Mihaleva who personally helped us with our accommodation by selecting a suitable room which was to our liking, with access to the VIP Lounge from the Executive Lounge and other tips and tricks to enjoy our stay at the hotel. Because of Mrs. Ekaterina we came back for the second time this year even though it was planned to go somewhere else. I definitely recommend this place.…
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Flamingo Grand, General Manager at Flamingo Grand Hotel & Spa
Responded Nov 8, 2022
Dear Renate, Thank your for your stay with us and for sharing your experience with other travelers. Thank you for appreciating our efforts to make the stay of our guests unique. We hope to welcome you again. Ivelina Aleksandrova Manager hotel Flamingo Grand & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Best Hotel on Black See. Big clean room. Food is perfect - salads, chicken, pork, beef, desserts, fruits, citrus EVERYTHING ! Swimming pool. Animator for kids. Beach is perfect for kids. We will be back next year 2023.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Flamingo Grand, General Manager at Flamingo Grand Hotel & Spa
Responded Sep 13, 2022
Dear Guest, Thank your for your stay with us and for sharing your experience with other travelers. Thank you for appreciating our efforts to make the stay of our guests unique. We hope to welcome you again. Hotel Flamingo Grand & Spa Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$104 - $128 (Based on Average Rates for a Standard Room)
LOCATION
BulgariaDobrich ProvinceAlbena
NUMBER OF ROOMS
263
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Claim Your ListingFLAMINGO GRAND HOTEL & SPA $83 ($̶1̶4̶1̶) - Updated 2023 Prices & Reviews - Albena, Bulgaria
Frequently Asked Questions about Flamingo Grand Hotel & Spa
Which popular attractions are close to Flamingo Grand Hotel & Spa?
Nearby attractions include Aquapark Aquamania (0.5 miles), Albena Beach (0.2 miles), and Piano bar Baylando (0.7 miles).
What are some of the property amenities at Flamingo Grand Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Flamingo Grand Hotel & Spa?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Flamingo Grand Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Flamingo Grand Hotel & Spa?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Flamingo Grand Hotel & Spa?
Conveniently located restaurants include Steak-House Poco Loco Albena, Nomad Beach Club, and Ganvie Beach Club.
Are there opportunities to exercise at Flamingo Grand Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Flamingo Grand Hotel & Spa have an airport shuttle?
Yes, Flamingo Grand Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Flamingo Grand Hotel & Spa have airport transportation?
Yes, Flamingo Grand Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Flamingo Grand Hotel & Spa located near the city center?
Yes, it is 0.1 miles away from the center of Albena.
Are any cleaning services offered at Flamingo Grand Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.