I have stayed with my family for a one night stay and had a great time, luxurious rooms and very spacious balcony with a Jacuzzi over looking the ocean, my kids loved the room as much as the pool. Pool chairs needs bit of repairing and the pool attendant was not seen during my stay and it is sad that pool area had the abandon feeling. please avoid weekends as its little over crowded with day outing groups.Food is tasty and the service at the restaurant is wonderful with the cheerful staff around. A must to mention , fireworks during night made a wonderful atmosphere and a great feeling with the ocean breeze, such a surprise for all of us.
This hotel is a mess. Very dirty rooms I have seen three different rooms from the chalets, suites, delux rooms. All are in bad condition. The cleaning staff are not professionals they are young people under 18. The furniture condition is very bad unacceptable for a 4 stars hotel. So disappointed wasted $500 for this bad hotel and I didn't complete my booking there I changed the hotel for a better cleaner hotel. This hotel is not good. wild dogs and noisy crowns are everywhere around and in the hotel.
Loved this! We were blown away when we walked in to see we had a balcony with a view overlooking the pool and ocean and palm trees. Several lounges and cabanas scattered around to relax. Rooms were stunning and clean. Bed and pillows comfortable. Food was yum. We didn’t want to leave. Only problem was there was an outdoor function playing loud music until late
I stayed one day with my family on 21.02.2020 at this hotel, I booked this hotel through Agoda and paid as well, but when I arrived the hotel , they said they didn’t receive any update about my booking and request me to pay directly to the hotel as they have the room availability, Mr. Chirath from Front office was very supportive and explain that he is facing these kind of issues with Agoda regularly, finally he gave me good discounts and provide suite category room for the normal rate, I lodge the complain to agoda and they apologies for the inconvenience and assured the reimbursement within 30 days. Therefore, it’s better if you want to book room, contact he hotel via email directly The hotel was very pleasant and well maintained, the location with beach and large pool was the main attraction of the hotel, the food was Okay nothing much special, the room was very spacious and comfortable, staff were very kind and always ready to assist for the needs. The guitars played during the buffet time was very loud and not pleasing, over all the hotel will be a suitable place for you to get relaxed and enjoy your holidays. But the hotel should stop to provide their beach side premises to private parties, During my stay the same premises was given to one company for their employee get-together, they played the DJ music with very loud noise and it was really making annoyance and nuisance to all the guests, the hotel was fully packed with the people and guest were struggling to have their privacy. When I complain they said this was booked before, due to lack of businesses in the past, but the reason is not acceptable as it’s spoiling the purpose of choosing the hotel for the relaxation, So please make sure there are no private party when you book the rooms.…
Located centrally, The food had my tastebuds dancing, amazing pool and beach access which came with picturesque sunsets, and the staff excelled at delivering resort experiences, special shout out to Madhu at reception. One thing is for sure, we will be back!!!