First of all, I would like to thank Supun (The Manager) for arranging everything perfectly. everything was on time. the staff there was very friendly and helpful. The Bartender and the waiter who was doing my party was very good, they knew exactly what the guests needed and provided everything on time without me being there. they asked me what to do and what to do for the guests. I ordered Hoppers and Kottu stations, everyone who came there said the food was top class. everything was great. we had a great time there. Thank you to the staff for the great service.
Good place for those who want a budget hotel with that calm and quiet environment. Friendly staff and place kept clean and well maintained. The beach is a little away from the hotel but still within the proximity to many places of interest.
Cheap i Made my reservation for 2 night with Mr. Vishava over the phone which is great and I have agreed to pay extra for early check in and for late check out. Upon arrival checking was smooth though no one was there to assist us with luggage. Roshan was good enough handing the customers . (29th at 4:30-5:00am) But the person who came out with super casual cloths (short and T-shirt), introducing him self as a hotel manager start to argue with me out of no where and interrupted to check in process. He was asking is this my first time coming to A HOTEL , and if I’m coming from village to the city . Such a horrible person . Suranga. Checking to the room , telephone not working ( if you need something you need to use your personal mobile to call to the hotel ) Balcony is full of dust and use cups from previous guests. Taps are not working and shower is leaking . There’s no engineering team or housekeeping team to assist the customers. Poor hotel . It’s not about the equipment it’s all about the horrible impression that we faced with suranga I will never return to this place and I will never ever recommend this place to any one . Super cheap place. Speaking with level 1. Staff they have mentioned there’s no staff to work as they all left because of the hotel manager . Location is very nice and atmosphere. But never ever again. Thanks to sunimal to assist us with few requests ( sorry if I mis spell your name ) Poor management …
From the lobby to the room I booked, everything was good. Front office people and rest of stff were very helpful and friendly. Property is very clean and the garden is very neat and eye-catching. Very clean pool. All the amenities were there in the room. Had day night there and there is nothing to regret a Disliked · There wasn't anything I didn't like there.
We stayed an overnight in the palms hotel and it was a nice pleasant place. Very calm and clean green environment. Front office staff and miss Ruuhi was very helpful and friendly. We enjoyed our holiday there nicely and would definitely visit again
Manager and staff was helpful. Maintanance is very poor. Rooms are little spacious but bathroom and cleanliness of the rooms are poor. Reccomended for a refurbishment as this kind of old bathrooms will not suitable for a star class hotel. Good luck.
All of the staff were very helpful and friendly during our stay and the room was clean. Breakfast was included in our rate and was a buffet of decent quality with a range of international and local offerings and an omelette station.
Came to see the location for company party and it was wonderful. I am very happy about the service and the way of staff working there. I will come to this place to get my wedding there as well. Thank you all
The walls in hotel room 204 are The walls in hotel room 204 are infected with fungi and not suitable or good enough to live in.infected with fungi and not suitable or good enough to live in. My guest had no option since money was paid in advance and was non refundable deposit. Water in swimming pool had too much of chlorine and after swimming, my guest had burning sensation in eyes and all over places. The reception, refused to have a meeting arranged with on duty General manager. Not worth a single penny.
enjoyed the stay, good food, good staff, good service and reasonable rates. The rooms need more cleaning. telephone need to be fix. need bellboys to deliver baggages. Overall i would recommend this hotel.