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Berjaya Hotel Colombo

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Traveler (332)
Room & Suite (84)
Pool & Beach (66)
Overview
  • Excellent25%
  • Very good31%
  • Average21%
  • Poor10%
  • Terrible13%
Travelers talk about
“gulab”(5 reviews)
“sri lanka”(49 reviews)
“beach restaurant”(26 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (591)
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531 results
Traveler rating
144
159
109
46
73
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LanguageEnglish
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144
159
109
46
73
Show reviews that mention
All reviewsgulabsri lankabeach restaurantindian foodfront officespecial thanksbeach sidedecent hoteltravel deskpleasant staythe general managerhotel staffsea viewseafoodrasamrcolombo
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1 - 5 of 531 reviews
Reviewed 4 days ago via mobile

It's my first time to stay in a 4* hotel and it was a terrible experience. Pool and spa were dirty and the the rooms were old. All cuisines were too spicy that we couldn't have anythings except bread and sweet.More

Thank Navid A
Response from Wasantha_BCH, General Manager at Berjaya Hotel ColomboResponded 4 days ago

Dear Navid, Thank you for your review. We apologize for not meeting your expectations. The concerns in your review have been seriously considered and taken up at our meetings & staff training sessions for investigation and necessary improvement. We once again thank you for taking...More

Reviewed 2 weeks ago via mobile

The hotel is really beautiful. The view from our room was very beautiful! The staffs at the hotel are very helpful and friendly. Excellent service. Delicious food. Nice and clean rooms. Would highly recommend this hotel!More

Thank hlwkitty
Response from Wasantha_BCH, General Manager at Berjaya Hotel ColomboResponded 1 week ago

Dear Pokhara, Thank you very much for your wonderful review with high regards of our beautiful clean room with good sea view, friendly staff, service and the food. Your words of appreciation are worth of being valuable prospects for those who search for comfort and...More

Reviewed 2 weeks ago via mobile

Was there for an evening event. The buffet had a hair in the chop suey. When brought to the notice of chef it was simply removed from plate!!! The air conditioning was malfunctioning and despite numerous complaints and requests to rectify it, despite assurances of...More

Thank RHM63
Response from Wasantha_BCH, General Manager at Berjaya Hotel ColomboResponded 2 weeks ago

Dear Guest, Thank you for your comments on your recent stay at our Hotel. We apologize for inconveniences caused to you. The issues concerned were investigated seriously to take appropriate action with necessary improvements. Hope you can consider and give us another opportunity to replace...More

Reviewed 3 weeks ago via mobile

Liked the spacious rooms and beach view . Breakfast spread is good . Overall a decent hotel at reasonable prices . Located in Mt Lavania. Quite serene and peaceful. Fresh air and nice Resturent on the beach .More

Thank Subhasish B
Response from Wasantha_BCH, General Manager at Berjaya Hotel ColomboResponded 3 weeks ago

Dear Subhasish, Thank you for your valuable comments regarding our Hotel facilities which made your stay pleasant and comfortable, i.e. spacious beach view rooms, breakfast spread, reasonable prices, etc. We are delighted that you had a peaceful stay at Berjaya Hotel Colombo. Whilst thanking you...More

Reviewed 4 weeks ago

Very average property generally chosen by package tour and group tour dealers. They don't have proper veg food and the tea they serve is awful. It is very far from the international airport. The staff is thin and non-responsive. The overall presentation is poor.More

Thank Vaibhav384
Response from Wasantha_BCH, General Manager at Berjaya Hotel ColomboResponded 4 weeks ago

Dear Vaibhav, Thank you for your review and we took your concerns for necessary investigation and improvement of our service standard and quality though we could not meet your expectations. We always pay special attention to our guest feedback as to know how we can...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$56 - $89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$56 - $89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveler (332)
Room & Suite (84)
Pool & Beach (66)
Dining (14)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
yohan h
December 3, 2017|
AnswerShow all 3 answers
Response from pubudu d |
Outsiders are allowed. Swimming pool charge is LKR 500 per person.
1
Vote
Jerom B
May 29, 2017|
AnswerShow all 3 answers
Response from NewOrleansRichard | Reviewed this property |
Oh I don't know
0
Votes
Chitralekha G
February 12, 2017|
Answer
Response from aruljothi2015 | Reviewed this property |
Available
0
Votes
Room Tips
"Avoid if Possible"
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"Deluxe Double room on higher floor have nicer view from Balcony."
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"The rooms in the middle block have the most direct view of the sea."
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"Ask for a room on 2nd or 3rd floor for better views and can avoid train noise"
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