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Cheaper
Average
Higher
About
4.5
#4 of 51 hotels in Fargo
Location
4.7
Cleanliness
4.7
Service
4.7
Value
4.4
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Best Western Plus Kelly Inn & Suites garners praise for its family-friendly pool and cozy, bear-themed decor that contributes to a warm atmosphere. Guests have called out the hotel’s cleanliness and the staff's exceptional service, noting their willingness to ensure a pleasant stay.
While the rooms are commended for their tidiness, some reviewers feel they could use an update. Opinions on value vary, with a few guests finding the hotel pricier than its competitors despite its desirable features and location.
Atmosphere
Rustic
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Well-appointed
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Super friendly staff. Clean and comfortable rooms. Great breakfast with lots of options. Pool and hot tub area are well maintained. Staying here is relaxing. Pet areas and grounds are kept clean well maintained.
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Review collected in partnership with Best Western
Date of stay: June 2023
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BW Plus Fargo, General Manager at Best Western Plus Kelly Inn & Suites
Responded Jun 5, 2023
chilsondebora On behalf of the staff and management we would like to thank you for writing a review on our hotel. We are happy to provide a great work environment for our corporate travelers who need to work long hours. We are glad you liked the hot breakfast and pool area. We are proud to offer our pet friendly services. Don't forget our manager’s reception held Monday through Wednesday from 5:30 to 7 is another way to take some stress out of your long day. .
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Really enjoyed every aspect of my stay! The entire team of staff members were so friendly, efficient, and shared lots of good information. The hotel and room were spotless. Big, relaxing tub and well appointed room with lots of amenities. Everyone wore masks in the common areas and there were lots of hand sanitizers located through the hotel. You can hear some road noise in the rooms but it wasn't too loud. I personally like a softer bed so if I was going to offer a suggestion it would be to upgrade the beds or add pillow tops. Overall, great stay, great people, great Covid protocols, great hotel!!
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Review collected in partnership with Best Western
Date of stay: March 2021
Value
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Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Erin B, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites
Responded Mar 16, 2021
tlbran62012 - Thank you so much! We are very glad that you enjoyed your stay with us. We pride ourselves first on our customer service and cleanliness - so we really appreciate your words. I will be sure to share this with our staff. We do hope to see you again soon! Safe Travels, Erin Front Office Manager
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Everything was great but the only thing I'd change is the pool temperature. It was pretty chilly. They allow pets which was great because we have about a 60 lb dog and there was no pet fee unless of course your pet wrecked something. Also they have us a room on the main floor and had a door outside where there was a pet area and bags for you to use to clean your doggie doo doos. Will definitely stay again. My kids loved it.
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Review collected in partnership with Best Western
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites
Responded Apr 8, 2021
Vannessa19862005 Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear you felt the pool was cool. We keep the pool at 83 degrees in accordance to the city pool ordinances for the safety of guests. Our pet policies are definitely an advantage for our families traveling with their fury's friends.
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You never know what a hotel is really like when you make a reservation. We were very happy with this choice.
The front desk staff was friendly, parking was close and free, it was very clean and up to date. No one in North Dakota seemed to wear masks but there was hand sanitizer readily available.
Our room was clean and you could control the air conditioning in the room yourself. There was a really nice selection of items for breakfast. I love waffles and the waffle maker was there!!! (Also fancy toppings 😃)
The pool had goggles and swimmies for children available. There were slides and other activities in the pool. The kids in there were having fun. There was a hot tub off to the side for adults.
The lobby is western themed and very nice and this continues throughout the hotel. It was a good choice for our visit.
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Date of stay: June 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Erin B, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites
Responded Jul 1, 2021
0719karenh - Thank you so much! We love hearing from our guests, especially when it sounds like they had such a good time! We do have our breakfast fully open, including all those wonderful topping choices that you mentioned! We're so glad that you enjoyed your stay - we look forward to seeing you again! Travel Safe! Erin Front Office Manager
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Our primary reason for choosing this location was because of the water park.The water park is not that big, but adequate. We were there on a Saturday, so it was extremely busy. The grandkids had a great time. If this is not for you, the hot tub is relaxing. The check in and out was very smooth. The staff was pleasant. The rooms were large enough for 2 adults and 3 kids. The motel is very convenient for getting to from the freeway, plenty of places to eat in the area, and only minutes from the Fargodome. The breakfast area is not that large, but there is an additional area for sitting. The breakfast was very good consisting of hot items such as waffles, eggs, ham, and breakfast potatoes. There was also rolls, muffins, toast, yogurt, etc.
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Date of stay: February 2020
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisa A, General Manager at Best Western Plus Kelly Inn & Suites
Responded Feb 12, 2020
roomchecker On behalf of the staff and management we would like to thank you for writing a review on our hotel. We are proud to offer a hot breakfast each morning with a large variety of items. It was a pleasure to serve you and your grandkids. We try in every way possible to make each guest experience a memorable one. We are glad your grandkids found the water play-land fun.
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This is a wonderful property....a breath of fresh air after the horrific experience we had at the Best Western we stayed at in Laurel, MT. I had vowed to never stay in another Best Western again after that horrible experience! They should not be allowed to carry the brand name Best Western. Then we came to Fargo and this hotel is absolutely wonderful! Rooms are clean, the decor is wonderful, the beds are comfortable, they have a beautiful lobby and the staff are professional, friendly and well trained. I’m thinking of staying another day just because I love the environment! Complements to the staff, management and owner!
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Date of stay: May 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Erin B, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites
Responded Jul 1, 2021
Blokken01 - Thank you so much! We're glad that you enjoyed your time with us! Our housekeeping staff is fantastic and we are very lucky to have each one of them, they do a fantastic job. I will definitely be passing your words along to the rest of the staff. Travel safe and we hope to see you again soon! Erin Front Office Manager
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Excellent decor everywhere. Felt it was more of a 'destination' feel than a regular motel. The pool was fabulous with more of a special park feel. Outdoor theme was very fun and great for kids. Staff were friendly, courteous. The breakfast arrangement was great with both hot and cold food prepared especially for each room. You placed your order at the time of check-in. The breakfast crew were wonderful. Definitely go there again. I travel quite a bit and this was one of the best places I have stayed.
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Review collected in partnership with Best Western
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites
Responded Mar 29, 2021
Mary Suet2019 Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I hope your next stay is just around the corner.
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Beautiful lobby and breakfast area with North Woods decor. Wood-carved bears scaling log beams and raccoon and bear footprints in the tile were nice touches. The bedroom is large with comfy beds. The shower and toilet are separate from the sink and vanity. Kids would love the indoor pool with its slide and other water features. Because of Covid, each person filled out a menu the night before breakfast, and the food was made for you and waiting at your designated time the next morning. However, no one working at this hotel was wearing a mask.
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Date of stay: September 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Erin Bear, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites
Responded Nov 24, 2020
Donna P - Thank you so much for letting us know of your concerns. We have since implemented much stricter mask policies in addition to our enhanced cleaning and sanitation. We hope that you and your family are doing well and that we have the chance to provide the excellent and safe experience you expected on a future trip to the Fargo area. Travel Safe! Erin Front Office Manager
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There were 50 of us staying at this hotel for our teams hockey tournament. (20 children 30 adults) that can get very loud and messy and the team working was so very understanding and helped make our stay the most fun. The size of the hotel was perfect, not too large and. Not too small. Some parents originally wanted a bar in the hotel but it didn’t matter because wild bills was in the parking lot. The party room was large enough for everyone to have space to hang out and the pool was perfect size.
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Review collected in partnership with Best Western
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisa A, General Manager at Best Western Plus Kelly Inn & Suites
Responded Jan 27, 2020
NorthStar66519425226 We would like to thank you for taking the time to tell us about your satisfaction with our hotel and service during your team’s recent stay with us. Wild Bills Saloon serves very tasty food and appetizers is right next door making it easy to get dinner. Hope to see you again next time you are in town.
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This is the cleanest hotel I have stayed at. From the lobby, to the carpet in the room, to the floors, grout in bathroom, beds, sheets, counters, toilet, bathtub, breakfast area, all SPOTLESS and sparkling clean. Quiet rooms. 2 queen room was not very spacious and that is the only reason for the 4 star review...felt a bit claustrophobic for a family of 3 with a dog, was disappointed the hotel didnt offer 2 room suites with 2 queen beds...the only separate bedroom suites had just one king and a sofa bed. I wish the separate bedroom suites had another real bed instead of a sofa bed, that would have been ideal. Grab ‘n Go breakfast was great! No buffet bc of covid but you got to select what you wanted each day, hot and cold items, all fresh! You fill out a breakfast sheet for each person each day of stay for breakfast. Coffee in breakfast area was delicious and super hot. Pool area is great for kids. Pool was packed with people on Friday and Saturdays. Glad we stayed Thursday and Sunday so we could swim and enjoy the pool with much less people. Awesome and helpful staff. Very pet friendly, dogs allowed in all rooms. Great bedding and pillows. Will definitely return. Excellent property. Would have been nice if the hotel would have recognized our Anniversary and Birthdays (that we were celebrating there) since we did let the know that was the reason for our stay.
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Date of stay: April 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites
Responded Apr 28, 2021
Daisymae531 It is a pleasure to serve you. Thank you for acknowledging all the hard work our cleaning staff puts into keeping the hotel clean. We look forward to your staying with us each time you are in Fargo. We are sorry we did not take the opportunity to wish you a Happy Birthday and Anniversary we are so happy you stayed with us. Come back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our pool area is geared toward children and is 1.5 feet at the shallow side, with the deeper end at 3.5 feet. We do have some small slides, jumping logs, dumping buckets, and some additional water toys.
We do allow pets in 100% of our rooms, so it's no ideal for someone with severe allergies. However, we do keep track of pets in the rooms and housekeeping does an excellent job of getting it clean. If you have any further questions, please give us a call at the hotel directly! We'd love to hear from you!
There are more places to choose from in the Fargo area.
PRICE RANGE
$126 - $175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus kelly hotel fargo, best western plus kelly inn and suites, best western fargo, fargo best western
LOCATION
United StatesNorth DakotaFargo
NUMBER OF ROOMS
83
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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