Stayed one night. Room was cute. Bed way too soft. Outside hall light (no way to turn it off) shone into room, so hard to sleep. Restaurant onsite out of lettuce, wheat toast and server never checked status after delivering food. Mojito made with botanical Ketel Saturday night but with gin the next day??? Apparently you have to ask for it??? Customer service really lacking in the restaurant. Menu very limited as in only chicken salad, tuna salad and hot dogs??? Would not call this place a resort rather hotel. Wouldn't recommend to sleep here nor eat here.
The Shell Island resort is a true gem. If you want rest and relaxation as well as rejuvenation this is your spot! The staff is absolutely incredible, thank you to Felix from making me feel so at home.
Had an extended say recently and would absolutely stay there again. Beautiful views and wonderful staff. Shane was extremely helpful at every turn. Was able to work remotely and wifi consistently available throughout my stay. I'll miss not waking up to a perfect sunrise in the living room day after day.
This place is wonderful!! My husband and I stayed for a long weekend in January. Every part of our stay exceeded expectations. This is a “condotel”, meaning every unit is individually owned like a condo but they rent out rooms like a hotel. We stayed in unit 917 and really loved it. It was very clean and updated. The bed was memory foam and incredibly comfy. The beach was quiet and great for long walks. The view from the room was incredible. We’ll definitely be back.
Had to find a last minute place to stay for me an my wife because I had to work late and got called into working and she really wanted to stay somewhere nice before going back to Florida. During our stay we didn’t have any issues besides people being loud in the walkways at night, room was very well clean and beautiful view and the sound of the ocean topped it off! Thank you for your services through the hard time we are experiencing.