Shell Island Resort
2700 Lumina Ave N, Wrightsville Beach, NC 28480-1699
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About
#5 of 9 hotels in Wrightsville Beach
Location
4.8
Cleanliness
3.9
Service
4.1
Value
3.6
Nestled on the northern tip of Wrightsville Beach, Shell Island Resort is surrounded by a sprawling expanse of sand and unparalleled views of the Atlantic Ocean, Mason’s Inlet, and Figure Eight Island. This family-friendly resort and hotel boasts a front row seat to the beckoning sea and a beach that seems to stretch endlessly, making it feel like it is yours alone.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Vending machine
Poolside bar
Banquet room
Meeting rooms
Gift shop
Non-smoking hotel
Outdoor furniture
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Room service
Sofa
Coffee / tea maker
Kitchenette
Cable / satellite TV
Flatscreen TV
Telephone
Wake-up service / alarm clock
Microwave
Refrigerator
Stovetop
Kitchenware
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family Resort
Languages Spoken
English
Location
2700 Lumina Ave N, Wrightsville Beach, NC 28480-1699
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1415Reviews37Q+A100Room tips
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The beds were extremely hard and left me with back pain. The sheets were abrasive. The pillows were lumpy and cheap. The door knobs for both the bathrooms were broken and kept falling open while using the bathroom. The sleeper sofa was broken and had a big dent in it. All the furniture in the living space was very uncomfortable and cheap. Spent $1400 for a 3 day weekend and was very disappointed.
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Date of stay: May 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My wife and I have stayed at the Shell Island Resort on a regular basis for the last five years. The breathtaking views of the beach and spectacular sunsets never fail to please. Our last experience in May, 2023 was no exception. In addition to the terrific accommodations, we always enjoy the high level of service provided by the staff. I'd like to single out Shane at the front desk and Robert in maintenance for incomparable help in making our last stay one of the best.
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Date of stay: May 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Don't miss the sunsets.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Desk, Guest Services / Front Office at Shell Island Resort
Responded yesterday
Thank you for taking the time today to leave a review. We are so glad to hear your stay with us was beyond memorable. We work hard every day to ensure guest satisfaction and excellent customer service. It is always nice to hear our hard work is paying off. Thank you for choosing to stay with us at Shell Island Resort, we can’t wait to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
'Resort' is outdated and very much in need of TLC Shower drain continued to back up with every use in spite of having 'maintenance' come up to address the issue. Dead roaches and hair found in the bathroom; also reported. Towels were dingy and smelly. Not an ideal stay. Staff was nice enough
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Date of stay: May 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Shop around
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Desk, Guest Services / Front Office at Shell Island Resort
Responded yesterday
Thank you for taking the time today to leave a review. We apologize if some aspects of your stay were not as you anticipated them to be. Your feedback is greatly appreciated, and it is with mention of such items that we continue to improve the property every day. Thank you for choosing to stay with us at Shell Island Resort.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful oceanfront condo with beautiful views. Even better in end room, on north side, with side window. Front staff very friendly & helpful. Especially Trinity! TMI, Each unit decorated & supplied with different amenities. Ours was very tasteful with no carpet, only rug. BYO everything or plan a trip to Harris Teeter. Our unit sparsely supplied with low quality tp, paper towels, dish detergent, soaps, need to ask front desk for additional bath towels. Pool towels supplied. Pricey but view & accessibility to beach can’t be beat!
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Traditional probably old & not very nice. We had deluxe which was decorated neutral beach.Nice...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Desk, Guest Services / Front Office at Shell Island Resort
Responded Apr 18, 2023
Thank you for your review Regina! We take pride in providing our guests with exceptional customer service and a wonderful experience. Please come back to Shell Island Resort to see us soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice stay. Oceanfront. We started out in a walk-out room but the AC wasn't working so we had to move the first night. The walkout room was clean and comfortable (just hot). Management quickly offered us to move and we did. 8th floor room was very nice. Seemed to be recently updated. Clean and spacious. Water (as stated in a few of the other reviews) is bad but manageable. Overall the hotel is nice and clean. Great indoor/outdoor pool facilities. Staff are very accommodating. Would definitely stay here again.
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Front Desk, Guest Services / Front Office at Shell Island Resort
Responded Apr 18, 2023
Thank you for your review! We apologize if you stay wasn't as anticipated. We hope you will come back again in the future, to see us at Shell Island Resort.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This resort is so beyond beautiful!!! Everywhere you look has a gorgeous view! Everyone guests and staff were so kind! We arrived late and exhausted and there was an issue with our room (no fault of the resort). I spoke to the staff(Dallas) and they were amazing. So kind and helpful and genuine!!! They(Jacob) even helped me with my bags since I have a broken foot and I didn’t even have to ask!!! The next morning a staff member followed up with us (Tiffany) and gave us wonderful advice on sight seeing and directions on how to get there. She even made special arrangements for us to have a breakfast for our inconvenience. I wish I could give them 10 stars. Best vacation ever!!! We are already planning to go back next year.
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Date of stay: April 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Desk, Guest Services / Front Office at Shell Island Resort
Responded Apr 16, 2023
Thank you for your review. We are so glad to hear your stay with us was beyond memorable. We work hard every day to ensure guest satisfaction and it is always nice to hear our hard work is paying off. Thank you for choosing to stay with us at Shell Island Resort we can’t wait to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent stay, we were very pleased. Clean rooms, excellent staff. Great indoor heated pool. Loved the room setup. My entire family loved our stay. Great parking for guests and plenty of luggage rolling racks
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Desk, Guest Services / Front Office at Shell Island Resort
Responded Apr 18, 2023
Thank you, for taking the time to leave us a review and provide feedback. We are glad to hear that you enjoyed your stay here at Shell island Resort. We take pride in providing guests with great customer service and a memorable experience. Come back to see us soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
$735.60 Total Paid -$674.61 - Total For 3 Nights For Premium Suite -$60.99 - Total Resort Fee For 3 Nights Our Unit - Premium Suite: 409 Issues: March 27, 2023: *At check-in we were told there was no housekeeping provided for our 3 night stay and we could call housekeeping if we needed additional towels. We were also informed that the water would be shut off that morning from 12:00 am - 3:00 am. *Upon entering our Premium Suite… -We received 2 bath, hand and wash towels for our entire 3 night stay. -There were no tissue boxes. -We were given no back-up toilet paper. -There was a semi-large ketchup or red sauce stain on the bedroom comforter. -The lamp in the bedroom didn’t work. -Coffee and filters were provided for 1 night. -The dining room lights flickered/didn't work when we tried to turn them on. -Bird poop covered our patio table and chairs. -The furniture in our "Premium Suite" was chipped and cheap. March 28, 2023: *The water was not turned back on until 1:30 pm. There was no water available in our unit for 13 and half hours. We couldn’t shower or leave our room for the day to start our birthday trip until the water was turned back on. *Construction in the unit above us started at 8:00 am and continued throughout the morning with very loud banging. *I called housekeeping for more towels and they had no one available to bring the towels to the room. I walked to the Front Desk to pick-up fresh towels. March 29, 2023: *Construction in the unit above us started again at 8:00 am and continued throughout the morning with very loud banging and the new addition of the sound of drilling. *I called housekeeping for more towels, coffee filters and toilet paper, and again they had no one available to bring anything to the room. I walked to the Front Desk to pick-up fresh towels, coffee filters and toilet paper. I was handed one towel and one coffee filter and I was told they would radio housekeeping to bring additional towels, filters and toilet paper. None of these items ever came to our room. Two hours later I called the Front Desk to let them know none of these items had come to our room...and they had no answer or apology. We made our issues known to the Front Desk each morning and they said that there was nothing they could do and they would not issue any credits or refunds. Pros: *The ocean front view from our room was beautiful. *We enjoyed having a full size refrigerator. …
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Little to no supplies and there is no housekeeping, so bring your own cleaning supplies; towels;...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Desk, Guest Services / Front Office at Shell Island Resort
Responded Apr 10, 2023
Thank you for taking the time today to leave a review. We apologize if some aspects of your stay were not as you anticipated them to be. Your feedback is greatly appreciated, and it is with mention of such items that we continue to improve the property every day. Thank you for choosing to stay with us at Shell Island Resort.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This was our 1st time visiting this hotel and beach. I was concerned after reading the reviews on this site and the truth is that they are accurate for the most part. The pros: - Beautiful view from the balcony - awesome sunrises and sunsets - Great location; close to good restaurants. - The hotel restaurant had decent food and good service. - Beautiful white beach with many shells - Two toilet rooms in the Premier King suite. The cons: - The constant smoking by others on their balconies ruined the vacation. When going out on the balcony to enjoy the view and each room has a clear, “NO SMOKING” sign, it is rude for people to smoke especially when there are guests who suffer with asthma. I had to keep our room door to the balcony closed due to the overwhelming smoke (weed and cigarettes). I spoke to the front desk person about it and called down twice and each time was told that there was nothing that they could do about it unless they actually saw someone smoking. - The floors of our rooms were filthy. They need to mop the floors when they clean after each guest leaves. - The lack of service allegedly due to Covid (yet I was the only one wearing a face mask). We found only half a roll of toilet paper in one of the toilet rooms and no extra roll. The cleaning crew should know to leave a full roll when there is not much left on the roll. I shouldn’t have to call the desk for someone to bring up a roll of toilet paper during a 3 day stay. - The pool and jacuzzi were always filled with kids at all hours. There should be an “adult” time for the jacuzzi. …
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: If you are a smoker, please do not book hotels that have a No Smoking policy. It is rude to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Desk, Guest Services / Front Office at Shell Island Resort
Responded Apr 10, 2023
Thank you for taking the time today to leave a review. We apologize if some aspects of your stay were not as you anticipated them to be. Your feedback is greatly appreciated, and it is with mention of such items that we continue to improve the property every day. Thank you for choosing to stay with us at Shell Island Resort.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotels is average, it's a place to sleep. Nothing special. The town of Wrightsville beach leaves a lot to be desired. This is definitely not a North Carolina town. People are not friendly, mostly college kids and people with way too much money and no manners. They want your money but would rather you stay home. Other NC beaches will be my choice for future vacations. Will NOT be coming back to Wrightsville.
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front Desk, Guest Services / Front Office at Shell Island Resort
Responded Apr 10, 2023
Thank you for taking the time to leave a review Todd. We apologize if some aspects of your stay were not as you anticipated them to be. Your feedback is greatly appreciated and it is with mention of such items, that we continue to improve the property. Thank you for choosing to stay with us at Shell Island Resort.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$243 - $402 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shell island oceanfront hotel, shell island oceanfront resort, shell island resort nc, shell isl all oceanfront suites, wrightsville beach shell island resort, shell island north carolina, shell is resort wrightsville beach, shell island hotel, shell island nc, shell island resort north carolina
LOCATION
United StatesNorth CarolinaNorth Carolina CoastWrightsville Beach
NUMBER OF ROOMS
153
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Claim Your ListingSHELL ISLAND RESORT $192 ($̶2̶1̶9̶) - Updated 2023 Prices & Reviews - Wrightsville Beach, NC
Frequently Asked Questions about Shell Island Resort
Which popular attractions are close to Shell Island Resort?
Nearby attractions include Airlie Gardens (3.3 miles), New Hanover County Arboretum (3.8 miles), and Wrightsville Beach (2.2 miles).
What are some of the property amenities at Shell Island Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Shell Island Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Shell Island Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Shell Island Resort?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Shell Island Resort?
Conveniently located restaurants include Ceviche's, Catch, and Tower 7 Baja Mexican Grill.
Are there opportunities to exercise at Shell Island Resort?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Shell Island Resort?
Yes, laundry service and self serve laundry are offered to guests.
Does Shell Island Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Shell Island Resort?
Many travelers enjoy visiting Airlie Gardens (3.3 miles).
Does Shell Island Resort have any great views?
Yes, guests often enjoy the ocean view available here.