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Embassy Suites by Hilton Winston - Salem

EmbassySuites.com$149*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Embassy Suites by Hilton Winston - Salem
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768 Reviews from our TripAdvisor Community

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Showing 766: English reviews
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Pembroke Pines, Florida
Reviewed 2 days ago NEW

Had a wonderful 7-day stay in Embassy Suites Winston-Salem. The local area had lots of choices for meals. The complimentary breakfast offered a wide variety for everyone. Personally, I enjoyed the Greek yogurt and oatmeal. My 2-room suite was clean and very comfortable. The bed was exceedingly comfortable. I was there for the Spirit of Stitching retreat. The light in...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 912sheliam
Chaska, Minnesota
HOTEL’S FAVORITE REVIEW
Reviewed March 10, 2017

This hotel is right in the middle of downtown Winston Salem. Many great restaurants are walkable from this hotel. Service was above and beyond what I experience at most hotels. It was a little dated- but honestly I don't care about that. As long as the bed is comfortable, the room is clean and the staff is accommodating, that is...

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Helpful?
Thank Jessica P
About Hotel's Favorite Review
Courtney S, Manager at Embassy Suites by Hilton Winston - Salem, responded to this review

Jessica, Thank you for taking time to share about your recent stay at the Embassy Suites Winston-Salem. We strive to provide the best hotel experience for every guest so I am pleased to hear that our staff exceeded your expectations. We look forward to welcoming you back to our hotel in the not to distant future. Regards, Courtney Scholl Assistant...

Reviewed 5 days ago NEWvia mobile

I am a Hilton fanatic. I always choose Hilton properties over anything else. Well this stay was amazing especially Veronica Mcmans for helping me with my special request at breakfast. I loved Betty Summers for making my omelet to perfection they both were so welcoming. Even my check in with Michael was nothing short of amazing. Every time I walked...

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Helpful?
1Thank Itzzy14
Louisville, Kentucky
Reviewed 1 week ago

Don't stay here. The only outstanding feature is every single staff person we encountered. The room air conditioning doesn't maintain a steady temp; it turns itself off & on all night so you wake up in a sweat just in time to hear the a/c kick back on. The bathroom sink has what we call "Papaw Plumbing"; the hot &...

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Helpful?
Thank K O
Bellaire, TX.
Reviewed 1 week ago

The hotel was ok...they doubled their price on graduation weekend. Breakfast service was marginal...just eat off of the buffet...ordering an omelet took us 25 minutes..Parking was ok...but no one told us we had to activate our paid parking ticket when we entered the garage...we had all kinds of trouble exiting the garage because of this.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank dgilger
Elizabeth City, North Carolina
Reviewed 1 week ago

If you are looking for a great place to stay in winston Salem, this is definitely the spot. The staff was very friendly and accommodating. The room was very clean and spacious. I felt at home from the time we entered

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank sharronb583
Charlotte, North Carolina
Reviewed 2 weeks ago

The heat was broken in our room. It was terrible. It was never fixed. We are freezing cold all night long. The evening reception had terrible food quality. I would definitely look at another hotel for the price that we paid.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank kimhM6351EC
Cary, NC
Reviewed 3 weeks ago

Service was fine, staff are friendly. I was upgraded, which is nice. But the guest room was too dingy, with old furniture, old carpet, old fixtures, etc. I realize that its a large hotel & renovations are expensive, but its probably been way too long since the guest rooms were renovated. This hotel doesn't make the cut. I'll look elsewhere...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank EnviroTravel
Courtney S, Manager at Embassy Suites by Hilton Winston - Salem, responded to this review

Good morning, Thank you for taking time to share your recent guest experience. I am happy to share that we are slated for a full renovation to begin early 2018. We are very excited to see a new & refreshed Embassy Suites Winston-Salem and I do hope that you will continue to stay with us so you can see the...

Huntington, New York
Reviewed 3 weeks ago

Would not stay there again. AC problems, when sevieman came into the room to fix AC the filters were 2 inches thick with filth. Used sink in bathroom and it backed up almost immediately. Broken microwave. Broken Coffee pot, asked for another and 45 minutes later did not receive another one, I gave up. Poor customer service. Felt like I...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Lori D
Courtney S, Manager at Embassy Suites by Hilton Winston - Salem, responded to this review

Lori, Thank you for taking time to share your recent guest experience. I apologize for the equipment issues you incurred with the coffee pot and microwave and for the slow response time. We do strive to provide excellent service to all of our guests and I am disappointed that you were not given that same level of service. I am...

Albemarle, North Carolina
Reviewed 3 weeks ago

I have a very hard time giving this Embassy Suites a 1 star review. The room was supposed to be their, as the front desk person said, "cadillac room". Wrong! Yes it had 2 bedrooms, however the room was not clean on our arrival, the shower leaked through the wall and almost destroyed a laptop I had in a bag...

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Helpful?
Thank Rusty S
Courtney S, Manager at Embassy Suites by Hilton Winston - Salem, responded to this review

Rusty, Thank you for taking time to share your recent guest experience. I am sorry you were disappointed with our hotel. I am happy to share that we are slated for a full renovation to begin early 2018. We are very excited to see a new & refreshed Embassy Suites Winston-Salem and I do hope that you will consider staying...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located downtown Winston-Salem, NC in the Twin City Quarter, just off Interstate 40 Business, 20 minutes from Piedmont Triad International Airport. Within walking distance to restaurant row, entertainment, galleries and shops. Over 57,000 square feet of meeting space. Starbucks Coffee Shop located in the lobby. ... more   less 

Additional Information about Embassy Suites by Hilton Winston - Salem

Address: 460 N Cherry St, Winston Salem, NC 27101-2898
Location: United States > North Carolina > Winston Salem
Price Range: $142 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Winston - Salem 3.5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Embassy Suites Winston Salem
Winston Salem Embassy Suites
Hotel Style:
#10 Romantic Hotel in Winston Salem
#12 Business Hotel in Winston Salem
#15 Family Hotel in Winston Salem
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Winston - Salem staff and other travelers.
4 questions
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Questions? Get answers from Embassy Suites by Hilton Winston - Salem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“At another hotel”
ko25, 1 week ago | Read review
“Just skip it and go to the Marriott next door.”
515rustys, 3 weeks ago | Read review
“Higher floors have more light and less sound from events happening in the Atrium.”
LegalBarn, Apr 3, 2017 | Read review
“Stay elsewhere!”
cindyb430, Mar 30, 2017 | Read review
“If your room number ends in the teens it is a little walk from the elevators”
petethebird85, Mar 10, 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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