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Quality Inn & Suites Hanes Mall

Traveler (34)
Room & Suite (30)
Dining (11)

About

#27 of 41 hotels in Winston Salem
Location
Cleanliness
Service
Value
If you’re looking for a budget friendly hotel in Winston Salem, look no further than Quality Inn & Suites Hanes Mall. For those interested in checking out popular landmarks while visiting Winston Salem, Quality Inn & Suites Hanes Mall is located a short distance from Muddy Creek Greenway (2.3 mi) and BB&T Ballpark (2.6 mi). Quality Inn & Suites Hanes Mall offers guests an array of room amenities including a flat screen TV and air conditioning, and getting online is possible, as free wifi is available. The hotel offers a 24 hour front desk, baggage storage, and newspaper, to make your visit even more pleasant. The property also features a pool and breakfast. Guests arriving by vehicle have access to free parking. If you like wine bars, Winston Salem Quality Inn is conveniently located near Wine Merchants & Vin205 Wine Bar and Quanto Basta Italian Eatery and Wine Bar. If you’re looking for something to do, Reynolda House Museum of American Art and Southeastern Center for Contemporary Art (SECCA) are a nice way to spend some time. The staff at Quality Inn & Suites Hanes Mall looks forward to serving you during your upcoming visit.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Fax / photocopying
Parking
Free internet
Wifi
Internet
Hot tub
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Non-smoking rooms
Smoking rooms available
Air conditioning
Housekeeping
Safe
Microwave
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English

Location

Full view
50Car recommended
Grade: 50 out of 100
61Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
184Reviews
2Q+A
37Room tips
Traveler rating
  • 43
  • 54
  • 40
  • 18
  • 29
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Popular mentions
I stayed here while I was visiting my college daughter who is spending the summer in Winston Salem. I’ve been here before so I’m familiar with it. The room was clean and spacious. There were plenty of lights for reading. The breakfast buffet had a large selection. Coffee was better than what I usually get in a hotel. The outside looks a bit worn. Hopefully there will be an upgrade soon.
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This visit was MUCH better then the last time I was here. The last time I was here, there was such a horrible sewage smell that preheated the whole area as well as the rooms. Not even a sorry from the management!!
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We were there only for the weekend. I had purchased 4 rooms all of them non-smoking. Some of the rooms smelled like smoke so I just had the front desk note that so we wouldnt be charged for smoking. Rooms were great, housekeeping was awesome. Breakfast on the go was very good as well! The overall attraction was the pool, I took 4 kids so they enjoyed it!
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The GM Brooks Roberts would not refund a double charge on my credit card. My initial booking I typed in wrong date. I cancelled within 2 mins through Travelocity and rebooked with the same hotel and the correct date, but Quality Inn still charged me for both dates. I pleaded with manager to do the right thing and give me the money back, but he would not. In fact he seemed to enjoy how upset I was. (My family has very difficult financial times right now.) Rules around money are more important than helping customers at this hotel. The breakfast was lovely. The room was poor, tools all over the room and broken toilet (and they gave no compense for that either.) It's so sad that business managers put money above the humans that they take it from. I pray for this man's heart. He and I are connected by more than this ridiculous saga.
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Two rooms booked for WFU graduation. When we checked one room reeked of smoke. Front desk first resisted accommodating our request for different rooms or a refund. She called manager and we were granted a refund Rooms were clean but outdated and, as mentioned, one had a seriously strong odor of cigarette smoke.
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PRICE RANGE
$60 - $90 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn & suites hanes mall hotel winston salem, quality inn and suites hanes mall, quality inn hanes mall, quality inn winston salem, winston salem quality inn
FORMERLY KNOWN AS
Holiday Inn
LOCATION
United StatesNorth CarolinaWinston Salem
NUMBER OF ROOMS
146
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