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Quality Inn & Suites Hanes Mall

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132 Reviews from our TripAdvisor Community

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Showing 130: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I really like the pull in Motor style makes it convenient to check on your car and access your vehicle. breakfast was clean and orderly, plus yummy. The staff really cares, as much as I don't like Winston-Salem, I will be back to stay here again. Thank you so much Tom (Best Rapport Ever) :) James

Helpful?
1 Thank Ja M
New Jersey
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We pre-booked two rooms and inadvertently, the fully pre-paid rate was chosen. Our travel plans changed due to an emergency and I called the hotel and spoke with the general manager, Mr. Brook Roberts, whom I was informed would be the only one to change it. He was extremely rude and unhelpful!! Did not try to understand the situation at... More 

Helpful?
Thank UshBan
Boone, North Carolina
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Everything was perfect especially the people on front desk. Breakfast was amazing rooms clean, beds comfy. The only thing I personally would change is putting stairs in the shallow end of a great pool.

Helpful?
1 Thank Carrie S
Winston Salem, North Carolina
1 review
1 of 5 stars Reviewed 3 weeks ago

I ended up staying at this hotel as I am training at our Store and its right across from the place I work at. The young lady named Janet is by far the most friendly helpful and great personality that I have come across and working in the hospitality industry years I would love to have her at any of... More 

Helpful?
Thank stephencoley856
miami
1 review
4 of 5 stars Reviewed August 14, 2016

Stayed for one night visiting the Wake Forest Medical center. The hotel is pet friendly. We had no time time to check any of the amenities so i cannot comment about them. Free breakfast looked ok we did not use it.

Helpful?
Thank laserhynes
Safety Harbor
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 5, 2016 via mobile

July 28-31, 2016. I came here because my child had a program at Wake Forest. I stayed three nights. My first impression when I pulled into the parking lot was disappointment. The facility did not look at all like the photos online. It was evidently run down and neglected. At check in, the staff member was very friendly and efficient,... More 

Helpful?
1 Thank MJH101969
Scottsdale, Arizona
Level Contributor
3 reviews
3 of 5 stars Reviewed August 5, 2016

Hotel advertised free full breakfast on Expedia. Reality was much worse. First day surprised by substandard continental breakfast that did not meet their own standards. Arrived during scheduled breakfast time to find they were out of plates,milk and OJ. Families with children were unable to give their children cereal. 3" egg omelets about 3/16" thick, SOS and waffles all poor... More 

Helpful?
Thank C5907WTjohnh
Mount Airy, North Carolina
Level Contributor
3 reviews
3 of 5 stars Reviewed July 25, 2016

Overall we enjoyed our stay...Housekeeping could do a much much better job, The shower had very little water pressure and made a terrible terrible noise while running, the shower curtain was torn at the top and the room had a strange smell. But overall we enjoyed our stay. The bed was comfortable but the pillows are AWFUL!! You have this... More 

Helpful?
Thank christy959
Columbus, Georgia
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 22, 2016

My daughter and I stayed here while we were in Winston Salem looking at colleges. The room was nicy, not very large, but more than adequate. I went to get some ice, but the machine had been removed from where the sign indicated it was. Furnishings were comfortable, but a little worn and dated. Breakfast was very good. We were... More 

Helpful?
Thank Elizabeth G
Branson, Missouri
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed July 20, 2016

The Good: The room appeared to be clean, and I had no trouble getting checked in, etc. Breakfast seemed pretty good. The Bad: Despite being a non-smoking room, I had burn marks on my comforter. Also, there were several (live) bugs in the room when I arrived.

Helpful?
Thank Rebekah D
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Laundry Service

Additional Information about Quality Inn & Suites Hanes Mall

Address: 2008 S Hawthorne Rd, Winston Salem, NC 27103-3030 (Formerly Holiday Inn)
Location: United States > North Carolina > Winston Salem
Price Range: $65 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Hanes Mall 2.5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Quality Inn And Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel Winston Salem
Quality Inn Hanes Mall
Quality Inn Winston Salem
Winston Salem Quality Inn
Hotel Style:
#3 Best Value Hotel in Winston Salem
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